El personal es lo máximo, siempre recibimos la mejor atención. Las habiataciones nuevas muy lindas y con excelente vista a la playa. Sin duda muy recomedado.
Carlos
Carlos,2 晚 家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 7 日
Richard
Richard,4 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 1 月 7 日
While we were on the top floor, the view was obstructed since we had a corner room and there was a wall on the side. The food was very underwhelming. Hardly any vegetarian options. Not worth the price I paid for the "All inclusive" hotel.
Varun
Varun,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 7 日
La amabilidad del personal y la limpieza
Rafael Gerardo
Rafael Gerardo,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 31 日
Ana Belen
Ana Belen,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 27 日
The whole experience was great! Everyone was courteous and helpful. There was always a taxi 2-5 minutes away that the bellmen requested for us. I'm excited to see the expansions coming in the next few years.
Irving
Irving,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 24 日
Ma Magdalena
Ma Magdalena,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 22 日
Great views and great service.
Brenda
Brenda,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 20 日
Chris
Chris,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 18 日
El servicio del hotel es pésimo, el personal carece de disposición para atender al cliente, entre recepcionistas y varios de los meseros. Es muy claro que tienen muy mal motivados a su personal y nadie tiene buena cara. La comida deja que desear, el snack 24/7 maneja una calidad pésima en alimentos además de que te niegan el servicio o te dicen que no hay tal alimento básico. Los meseros te pueden voltear la cara para no atenderte. alimentos
Wilberth Daniel
Wilberth Daniel,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 12 日
The view from the balcony was breathtaking
Kimberly
Kimberly,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 12 日
Cuitlahuac
Cuitlahuac,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 12 日
FRANCISCO
FRANCISCO,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 11 日
Amazing experience with some of the most amazing staff and servers. First day I had a cockroach in my room, but the cleaner came in right away and took it out. Sadly all other rooms were booked. But didn’t have anymore issues after that. A few of the staff members go above and beyond. And they were definitely the highlight of my trip.
Kaitlyn
Kaitlyn,6 晚行程
Expedia真实住客点评
6/10 好
2025 年 11 月 11 日
Every worker we came in contact with was absolutely amazing!!
The rooms definitely need to be updated! (sprayed for bugs also)
More variety of food options would be nice.
Donna
Donna,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 10 日
Room was clean. Staff was very welcoming and accommodating.
Monica
Monica,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 8 日
Linda
Linda,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 6 日
All the employees were happy and caring. Amazing kind people. It felt like a place full of love.
Harold
Harold,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 5 日
Loved my stay here , so relaxing & staff is extremely cordial & friendly . Stayed on the 15th floor which happened to be a great view & the room was super clean & gorgeous . Food was great as well .
Big shout out to Epi who happens to work in the front he’s so kind & hardworking & made our stay even more enjoyable. Thank you EPI !!
Nancy
Nancy,6 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 11 月 4 日
The food wasn't as good but the people were great
Ronald
Ronald,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 2 日
Elvia
Elvia,4 晚行程
Expedia真实住客点评
6/10 好
2025 年 11 月 1 日
Rooms are great. Food is average and needs work/improvement. I remember when I visited in 2016 and the food was AMAZING. The pool cleaning staff can also be a bit more polite/less rude when cleaning up. We were asked to leave a pool area just for the convenience of the cleaning staff even though the pool was still open for 2 more hours.
Uriel
Uriel,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 30 日
The rooms were spotless, the food was great! The only problem we had was we were a party together and the gentleman at the front counter did nothing to try to get us our rooms together actually, he separated us by four floors. He told us they were booked completely and they were not.
Deborah
Deborah,3 晚结伴旅行
Expedia真实住 客点评
10/10 绝佳
2025 年 10 月 30 日
Todo muchas gracias
Oswaldo Rodriguez
Oswaldo Rodriguez,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 30 日
Nice resort, nice people, and good food…I’ll be back