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SureStay Plus Hotel by Best Western Lubbock Medical Center

2.5 star property
Hotel with outdoor pool, near Texas Tech University

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Lubbock Medical Center

Exterior
Outdoor pool
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, free rollaway beds
Terrace/patio
In the heart of Lubbock, SureStay Plus Hotel by Best Western Lubbock Medical Center offers a warm welcome with continental breakfast and free WiFi. Unwind at the seasonal pool or explore nearby Texas Tech University; with a gym, bar, and helpful staff on hand.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Pet friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Seasonal outdoor pool
  • Bar/lounge
  • Business center
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • ATM/banking services
  • Vending machine

Feel at home (6)

  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace
The current price is CNY397
CNY456 total
includes taxes & fees
Aug 31 - Sep 1

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, desk, laptop workspace, free rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, free rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(46 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, desk, laptop workspace, free rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, free rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(27 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

1 bedroom, desk, laptop workspace, free rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

1 bedroom, desk, laptop workspace, free rollaway beds

Standard Room, 1 King Bed, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette | 1 bedroom, desk, laptop workspace, free rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

7.2 out of 10
Good
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed) | 1 bedroom, desk, laptop workspace, free rollaway beds

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Separate bedroom
Sofa bed - double
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, free rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Separate bedroom
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

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  • Pet friendly
  • Free parking
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7.8 out of 10, Good, 1,109 reviews
The price is CNY476
CNY548 total
includes taxes & fees
Aug 31 - Sep 1
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About the neighborhood

Map
3901 19th Street, Lubbock, TX, 79410

What's nearby

  • Covenant Lakeside Hospital - 5 min walk - 0.5 km
  • United Supermarkets Arena - 15 min walk - 1.3 km
  • University Medical Center - 2 min drive - 1.9 km
  • Texas Tech University - 2 min drive - 1.5 km
  • Jones AT&T Stadium - 2 min drive - 3.0 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Rosa's Café & Tortilla Factory - ‬3 min drive
  • ‪Pizza Hut - ‬11 min walk
  • ‪Smoothie King - ‬3 min walk

About this property

SureStay Plus Hotel by Best Western Lubbock Medical Center

SureStay Plus Hotel by Best Western Lubbock Medical Center puts you just a 5-minute drive from Texas Tech University. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a fitness center and a terrace. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 112 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (up to 80 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Bar/lounge

Working away

  • Business center
  • 2 meeting rooms
  • Conference space (1636 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • ATM/banking
  • Terrace
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 50-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 0.00 per stay (rates may vary)
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 15 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • The seasonal pool is open from April to August

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Baymont Inn Hotel Lubbock
Baymont Inn Lubbock
Best Western Plus Palms Hotel Lubbock
SureStay Plus Hotel Best Western Lubbock
SureStay Plus Best Western Lubbock
Baymont Inn Suites Lubbock
SureStay Plus Hotel by Best Western Lubbock Medical Center Hotel

Frequently asked questions

Is there a pool at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Yes, pets are welcome, with a maximum weight of 80 lbs per pet. There's a charge of USD 15 per pet, per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.

Is parking offered on site at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM.

What is there to do at SureStay Plus Hotel by Best Western Lubbock Medical Center and nearby?

SureStay Plus Hotel by Best Western Lubbock Medical Center has an outdoor pool and a fitness center.

Does SureStay Plus Hotel by Best Western Lubbock Medical Center have rooms with private hot tubs?

Yes, each room has a spring water bathtub.

What's the area around SureStay Plus Hotel by Best Western Lubbock Medical Center like?

SureStay Plus Hotel by Best Western Lubbock Medical Center is in the heart of Lubbock, a short 6-minute walk from Covenant Lakeside Hospital and 18 minutes' walk from United Supermarkets Arena.

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SureStay Plus Hotel by Best Western Lubbock Medical Center Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Bar
Children
Shower
Bathroom
Family friendly

Reviews

8/10 Good

Loved the pool area
Ashley, 3-night trip

10/10 Excellent

Warm welcome, easy check in, clean rooms,& finally safe area
William, 1-night trip

10/10 Excellent

This is where we ALWAYS stay when we go to Lubbock which is quite often the staff is so awesome and the stay is amazing
Sonya, 1-night trip

10/10 Excellent

Was a great and peaceful stay
Desiree, 3-night trip

8/10 Good

Nice place for the price
Johanna, 1-night trip

10/10 Excellent

This is our 2nd time at this hotel and will be our go to place when we are in Lubbock. Quiet, clean, breakfast is good and great customer service.
Mary, 3-night trip

8/10 Good

The room was very clean, but some of the interior of the property needed a little bit of updating
John, 1-night trip

8/10 Good

Nice staff
ANDREA, 2-night trip

4/10 Poor

Older property showing its age. Corners in bathroom, shower area were dirty. Breakfast was sparse.
Jeff, 1-night trip

10/10 Excellent

Great overnight stay. Desk clerk was very friendly and efficient even with the slow computers she had to deal with.
Kathy, 1-night trip

10/10 Excellent

Nice
Jhonny, 2-night trip

10/10 Excellent

The service and quick check in
Sergio, 1-night trip

10/10 Excellent

I got a lot of rest
William, 1-night trip

6/10 Okay

The lady at the front desk acted like she hated her job, couldn't even smile, actually very unwelcoming.The pool was dirty. The carpet in the room fet nasty. The rooms looked like a cheap motel from thr 70's. The bed was sunk in the middle. The pillows omg were too little for that big bed and wete not comfortable at all, couldn't even sleep right all. The only thing i could give excellent rating at the place was the lounge (bar) very friendly excellent service.
humberto, 3-night trip

10/10 Excellent

Everything
Tashawn B Bernard, 2-night trip

4/10 Poor

Wasn’t bad, wasn’t great

Hotel was very dated, but it wasn’t terrible. Wasn’t super clean, fixtures were dingy, the halls were missing trim. The price was good for a quick trip for one night.
Amanda, 1-night trip

10/10 Excellent

Great hotel and great pricing
Rosalva, 1-night trip

10/10 Excellent

convenient

A budget friendly place close to the Texas Tech campus. Nice breakfast.
TERESA, 1-night trip

8/10 Good

Polite, clean.
James, 1-night trip

10/10 Excellent

I always enjoy my stay here
Christine, 1-night trip

10/10 Excellent

Good hotel with easy access to the University. Lots of restaurants in the area. Very happy with my stay. The breakfast could be longer on the weekends though. That's my only complaint.
Kelli, 1-night trip

10/10 Excellent

It was all good
Sonya, 1-night trip

8/10 Good

There was pubic hairs on the toilet and the bed was uncomfortable. other than that it was ok,
MARSHA, 1-night trip

6/10 Okay

This is my third stay here and the first two were 4 star, but on this stay the water was never hot, but only lukewarm and the mattress should be replaced.
Rondell, 1-night trip

4/10 Poor

The rooms had mold and mildew buildup and one of the the other rooms tub wouldn’t drained. The staff was quick about fixing it which was a plus, and they were kind.
Brianna, 2-night trip