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SureStay Plus Hotel by Best Western Lubbock Medical Center

2.5 star property
Hotel with outdoor pool, near Texas Tech University

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Lubbock Medical Center

Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, free rollaway beds
Terrace/patio
Outdoor pool
Lobby
In the heart of Lubbock, SureStay Plus Hotel by Best Western Lubbock Medical Center offers a warm welcome with continental breakfast and free WiFi. Unwind at the seasonal pool or explore nearby Texas Tech University; with a gym, bar, and helpful staff on hand.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Pet friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Seasonal outdoor pool
  • Bar/lounge
  • Business center
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • ATM/banking services
  • Vending machine

Feel at home (6)

  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace
The current price is CNY442
CNY508 total
includes taxes & fees
Nov 12 - Nov 13

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, desk, laptop workspace, free rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Separate bedroom
Hydromassage showerhead
Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Hair dryer
Hydromassage showerhead
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, free rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(29 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Separate bedroom
Hydromassage showerhead
Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Hair dryer
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, free rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(49 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Separate bedroom
Hydromassage showerhead
Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Hair dryer
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, free rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Separate bedroom
Hydromassage showerhead
Hair dryer
Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Hair dryer
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed) | 1 bedroom, desk, laptop workspace, free rollaway beds

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Sofa bed
Separate bedroom
Hydromassage showerhead
Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Sofa bed
Hair dryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, desk, laptop workspace, free rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Separate bedroom
Hydromassage showerhead
Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Hair dryer
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

1 bedroom, desk, laptop workspace, free rollaway beds

Standard Room, 1 King Bed, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Separate bedroom
Hydromassage showerhead
Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Hair dryer
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

1 bedroom, desk, laptop workspace, free rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Separate bedroom
Hydromassage showerhead
Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Hair dryer
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette | 1 bedroom, desk, laptop workspace, free rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

7.2 out of 10
Good
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Separate bedroom
Hydromassage showerhead
Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Hair dryer
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

La Quinta Inn & Suites by Wyndham Lubbock West Medical Centr

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
7.8 out of 10, Good, 1,192 reviews
The price is CNY466
CNY536 total
includes taxes & fees
Nov 16 - Nov 17
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About the neighborhood

Map
3901 19th Street, Lubbock, TX, 79410

What's nearby

  • Covenant Lakeside Hospital - 5 min walk - 0.5 km
  • United Supermarkets Arena - 15 min walk - 1.3 km
  • University Medical Center - 1 min drive - 1.9 km
  • Texas Tech University - 1 min drive - 1.5 km
  • Jones AT&T Stadium - 2 min drive - 3.0 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪United Express Fuel - ‬11 min walk
  • ‪Our Daily Bread - ‬8 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Pizza Hut - ‬11 min walk
  • ‪Smoothie King - ‬3 min walk

About this property

SureStay Plus Hotel by Best Western Lubbock Medical Center

SureStay Plus Hotel by Best Western Lubbock Medical Center puts you just a 5-minute drive from Texas Tech University. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a fitness center and a terrace. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 112 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (up to 80 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Bar/lounge

Working away

  • Business center
  • 2 meeting rooms
  • Conference space (1636 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • ATM/banking
  • Terrace
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 50-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 0.00 per stay (rates may vary)
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 15 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • The seasonal pool is open from April to August

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Baymont Inn Hotel Lubbock
Baymont Inn Lubbock
Best Western Plus Palms Hotel Lubbock
SureStay Plus Hotel Best Western Lubbock
SureStay Plus Best Western Lubbock
Baymont Inn Suites Lubbock
SureStay Plus Hotel by Best Western Lubbock Medical Center Hotel

Frequently asked questions

Is there a pool at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Yes, pets are welcome, with a maximum weight of 80 lbs per pet. There's a charge of USD 15 per pet, per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.

Is parking offered on site at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM.

What is there to do at SureStay Plus Hotel by Best Western Lubbock Medical Center and nearby?

SureStay Plus Hotel by Best Western Lubbock Medical Center has an outdoor pool and a fitness center.

Does SureStay Plus Hotel by Best Western Lubbock Medical Center have rooms with private hot tubs?

Yes, each room has a spring water bathtub.

What's the area around SureStay Plus Hotel by Best Western Lubbock Medical Center like?

SureStay Plus Hotel by Best Western Lubbock Medical Center is in the heart of Lubbock, a short 6-minute walk from Covenant Lakeside Hospital and 18 minutes' walk from United Supermarkets Arena.

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Reviews

SureStay Plus Hotel by Best Western Lubbock Medical Center Reviews

7.8

Good

7.6

Cleanliness

8.2

Location

8.2

Staff & service

7.6

Eco-friendliness

7.2

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Bar
Shower
Children
Bathroom
Family friendly

Reviews

8/10 Very good

Bar was awesome and bartender was fantastic
JOSH, 2-night trip

10/10 Exceptional

Warm welcome, easy check in, clean rooms,& finally safe area
William, 1-night trip

4/10 Fair

Good
Lauretta, 3-night trip

6/10 Good

Healthy breakfast air conditioner worked great
Danny, 3-night trip

8/10 Very good

Nice place for the price
Johanna, 1-night trip

10/10 Exceptional

The food options are ordinary but very well prepared and stations maintained. Beds are comfy but the pillows will be remembered.
Matthew, 1-night trip

10/10 Exceptional

Great staff. Front desk was super nice! Clean too!
Samantha, 2-night trip

8/10 Very good

It was ok, not the best

We stayed hear because it was near the Texas Tech campus about 1 mile away for our child’s move in day to the dorm.
Amanda, 2-night trip

10/10 Exceptional

I always enjoy my stay here
Christine, 1-night trip

8/10 Very good

The folks were very friendly. The Hotel was OK and looked like it could use some cosmetic updates
Gregory, 2-night trip

10/10 Exceptional

Bed is abnormally uncomfortable unfortunately.
Sheila, 1-night trip

10/10 Exceptional

Nice Stay

A great place to stay. The staff were super, the amenities were delightful and the breakfast was plentiful.
John, 1-night trip

10/10 Exceptional

I love staying here it’s clean comfortable and staff is friendly
Christine, 1-night trip

10/10 Exceptional

Nice
Jhonny, 2-night trip

10/10 Exceptional

I had a good stay at a great price!
Billy Schares, 2-night trip

10/10 Exceptional

Fantastic room, in a convenient area!
Nickalas, 1-night trip

10/10 Exceptional

Big tv, soft bed and well worth the $60 a night I paid
Fred, 3-night trip

10/10 Exceptional

Front desk staff was very helpful at checking us in and giving us a specific location we requested at checkin.
Donald, 1-night trip

10/10 Exceptional

My mother and I were in Lubbock for her sister's cancer surgery. This hotel is very convenient to Covenant Hospital. The room was roomy, clean & we were able to get to the room conveniently through a side door. We were initially concerned that we would hear the traffic, since the hotel is located next to the service road, but we never heard any traffic. The breakfast was nice to start the day. Hot waffles, eggs,sausage & biscuits as well as cereal, muffins, yogurt and bread to make toast. Also, there is a Dollar Tree right across the street to purchase any items that might be needed. Our key did not work when we returned to the room the 2nd night, not sure why? But the front desk took care of that with no problem. If we are in town again, we will stay here again.
Patti, 2-night trip

10/10 Exceptional

Clean. Safe. Pet friendly.
james j, 1-night trip

10/10 Exceptional

Friendly staff and clean rooms. It’s not a five-star (obviously), but it’s a great, affordable option.
Brian, 2-night trip

10/10 Exceptional

It was all good
Sonya, 1-night trip

10/10 Exceptional

Had microwave refrigerator blow dryer ironing board and iron plus even a coffee maker ♡♡♡♡ As well as washer/dryer in ice machine area
Jeanna, 1-night trip

6/10 Good

This is my third stay here and the first two were 4 star, but on this stay the water was never hot, but only lukewarm and the mattress should be replaced.
Rondell, 1-night trip

4/10 Fair

What about redecoration and breakfast improvement

We booked 4 nights. The first night was totally awful due to the sound of traffic But the manager gave us another room the day after. That was great. The pool area was closed The breakfast was the worst ever. So we had our own food
stefan, 4-night trip