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SureStay Plus Hotel by Best Western Lubbock Medical Center

2.5 star property
Hotel with outdoor pool, near Texas Tech University

Choose dates to view prices

In the heart of Lubbock, SureStay Plus Hotel by Best Western Lubbock Medical Center offers a warm welcome with continental breakfast and free WiFi. Unwind at the seasonal pool or explore nearby Texas Tech University; with a gym, bar, and helpful staff on hand.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Seasonal outdoor pool
  • Bar/lounge
  • Business center
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • ATM/banking services
  • Vending machine

Feel at home (6)

  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace
The current price is CNY392
CNY451 total
includes taxes & fees
Apr 3 - Apr 4

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, free rollaway beds, WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(50 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed) | Desk, laptop workspace, free rollaway beds, WiFi

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 King Bed, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette | Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

7.2 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Desk, Flat Screen Television

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

  • Sleeps 2

Accessible-Suite King Bed, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, Separate Living Area, Sofabed, Microwave and Refrigerator, Flat Screen Television, Desk

  • Sleeps 3

1 Queen Bed, Non-Smoking, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

  • Sleeps 2

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Desk, Flat Screen Television

  • Sleeps 4

2 Queen Beds, Non-Smoking, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

  • Sleeps 4

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includes taxes & fees
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About the neighborhood

Map
3901 19th Street, Lubbock, TX, 79410

What's nearby

  • Covenant Lakeside Hospital - 3 min walk - 0.3 km
  • Maxey Park - 7 min walk - 0.6 km
  • United Supermarkets Arena - 15 min walk - 1.3 km
  • University Medical Center - 2 min drive - 2.3 km
  • Texas Tech University - 2 min drive - 1.9 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 17 min drive

Restaurants

  • ‪United Express Fuel - ‬11 min walk
  • ‪Our Daily Bread - ‬7 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Pizza Hut - ‬11 min walk

About this property

SureStay Plus Hotel by Best Western Lubbock Medical Center

SureStay Plus Hotel by Best Western Lubbock Medical Center puts you just a 5-minute drive from Texas Tech University. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a fitness center and a terrace. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 112 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (up to 80 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Bar/lounge

Working away

  • Business center
  • 2 meeting rooms
  • Conference space (1636 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • ATM/banking
  • Terrace
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 50-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 0.00 per stay (rates may vary)
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 15 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • The seasonal pool is open from April to August

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Baymont Inn Hotel Lubbock
Baymont Inn Lubbock
Best Western Plus Palms Hotel Lubbock
SureStay Plus Hotel Best Western Lubbock
SureStay Plus Best Western Lubbock
Baymont Inn Suites Lubbock
SureStay Plus Hotel by Best Western Lubbock Medical Center Hotel

Frequently asked questions

Is there a pool at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Yes, pets are welcome, with a maximum weight of 80 lbs per pet. There's a charge of USD 15 per pet, per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.

Is parking offered on site at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM.

What is there to do at SureStay Plus Hotel by Best Western Lubbock Medical Center and nearby?

SureStay Plus Hotel by Best Western Lubbock Medical Center has an outdoor pool and a fitness center.

Does SureStay Plus Hotel by Best Western Lubbock Medical Center have rooms with private hot tubs?

Yes, each room has a spring water bathtub.

What's the area around SureStay Plus Hotel by Best Western Lubbock Medical Center like?

SureStay Plus Hotel by Best Western Lubbock Medical Center is in the heart of Lubbock, a short 6-minute walk from Covenant Lakeside Hospital and 18 minutes' walk from United Supermarkets Arena.

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Reviews

SureStay Plus Hotel by Best Western Lubbock Medical Center Reviews

7.8

Good

7.6

Cleanliness

8.6

Location

8.2

Staff & service

7.2

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Bar
Shower
Children
Bathroom
Family friendly

Reviews

Verified

10/10 Exceptional

It was a great stay
Marteil, 1-night trip
Verified

10/10 Exceptional

Internet was fast staff was extremely friendly
Jason, 1-night trip
Verified

10/10 Exceptional

I shall return and recommend this hotel The breakfast was very good
Vydon, 2-night trip
Verified

10/10 Exceptional

Great stay

The staff was friendly and the rooms were clean and comfortable.
Hollana, 2-night trip
Verified

2/10 Poor

Room smelled like smoke, breakfast wasn’t great, bugs in the bathroom floor.
Christopher, 1-night trip
Verified

4/10 Fair

Place was a little too dark almost felt like an abandoned hospital
Arnulfo, 3-night trip
Verified

10/10 Exceptional

Staff was friendly and easy check in and check out process. Room was clean and spacious.
Jennifer, 1-night trip
Verified

10/10 Exceptional

Super friendly service, breakfast was fresh and room was clean.
Marissa, 1-night trip
Verified

8/10 Very good

Decent breakfast, clean room, overall a nice stay
Anna, 2-night trip
Verified

10/10 Exceptional

Great staff and clean rooms. Room had many appliances. Breakfast was included and also good.
James, 2-night trip
Verified

8/10 Very good

Bar was awesome and bartender was fantastic
JOSH, 2-night trip
Verified

10/10 Exceptional

Easy check in and friendly/helpful staff.
Ana, 2-night trip
Verified

10/10 Exceptional

Close to freeway and reasonable price for the nice rooms
Lance, 2-night trip
Verified

6/10 Good

Room was clean, staff was ok, location was good, never got to the bar. Breakfast was always missing something.
Mario, 2-night trip
Verified

6/10 Good

Breakfast buffet food was cold.
John, 2-night trip
Verified

10/10 Exceptional

Great breakfast great room great sale price
Sharon, 1-night trip
Verified

4/10 Fair

One of the bed had bed bugs the other queen bed was free of bed bugs. Had bites all over
Trystan, 2-night trip
Verified

2/10 Poor

Never stayed for breakfast
Roaches in the rooms
Maurice, 2-night trip
Verified

8/10 Very good

The staff was very kind and accommodating! Overall clean, but the pool was unusable.
Magaly, 2-night trip
Verified

10/10 Exceptional

The manager was very accommodating. We were in town due to an emergency. Our plans were 2 days but things changed and need to extend our stay. I returned later after checking out, told the manager we needed to extend the stay he got us back in the same room and early so we didn’t have to wait. He is a very nice man.
Jennifer, 2-night trip
Verified

10/10 Exceptional

Was a great and peaceful stay
Desiree, 3-night trip
Verified

8/10 Very good

Loved the pool area
Ashley, 3-night trip
Verified

10/10 Exceptional

Warm welcome, easy check in, clean rooms,& finally safe area
William, 1-night trip
Verified

10/10 Exceptional

Room was big. Bar was great! Worth it.
Erika, 1-night trip
Verified

10/10 Exceptional

Staff is very friendly. It's close to TTU and to restaurants stores
Mary lou, 3-night trip