Primoretz Grand Hotel & SPA offers a private beach and puts you near activities like windsurfing. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and hydrotherapy. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the pool bar. Other highlights at this luxurious hotel include 2 bars/lounges, a fitness center, and a hot tub.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Airport transfer
Bar
Parking available
Pool
Non-smoking
Main amenities (12)
Daily housekeeping
On a private beach
Restaurant and 2 bars/lounges
Full-service spa
Indoor pool and outdoor pool
Free train station pick-up
4 outdoor tennis courts
Fitness center
Sauna
Steam room
Self parking
Children's pool
Feel at home (6)
Children's pool
Private bathroom
Separate bathtub and shower
Television
Garden
Terrace
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Deluxe Double Room, Sea View
Deluxe Double Room, Sea View
Highlights
Balcony
Soundproofed
Air conditioning
TV
Select Comfort bed
Hair dryer
Private bathroom
Separate bathtub and shower
5 sq m
Sea view
Sleeps 3
1 King Bed
View all photos for Standard Single Room, Sea View
Standard Single Room, Sea View
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Balcony
Soundproofed
Air conditioning
TV
Select Comfort bed
Hair dryer
Private bathroom
Separate bathtub and shower
Sea view
Sleeps 1
1 King Bed
View all photos for Standard Double Room, Sea View
Standard Double Room, Sea View
9.69.6 out of 10
Exceptional
8 reviews
(8 reviews)
Highlights
Balcony
Soundproofed
Air conditioning
TV
Select Comfort bed
Hair dryer
Private bathroom
Separate bathtub and shower
39 sq m
Sea view
Sleeps 3
1 Double Bed
View all photos for Standard Single Room
Standard Single Room
Highlights
Balcony
Soundproofed
Air conditioning
TV
Select Comfort bed
Hair dryer
Private bathroom
Separate bathtub and shower
City view
Sleeps 1
1 King Bed
View all photos for Standard Double Room, City View
Primoretz Grand Hotel & SPA offers a private beach and puts you near activities like windsurfing. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and hydrotherapy. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the pool bar. Other highlights at this luxurious hotel include 2 bars/lounges, a fitness center, and a hot tub.
Languages
Bulgarian, English, German, Russian
More about this property
VISIBILITY
At a glance
Hotel size
87 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 16
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (EUR 8.00 per day)
Transfers
Airport shuttle on request (available 24 hours)*
Free train station pick-up
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:00 AM
2 bars/lounges
Restaurant
Poolside bar
Coffee shop
Barbecue grills
Room service (limited hours)
Traveling with children
Children's pool
What to do
On a private beach
Pool table
Hiking/biking trails nearby
Windsurfing nearby
Working away
Business center
Meeting rooms
Conference space (3766 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Fitness center
An outdoor pool
An indoor pool
Full-service spa
Hot tub
4 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
ROOM
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Select Comfort mattress
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Separate bathtub and shower
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
STAR_OUTLINE
Special features
Spa
The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
MONETIZATION_ON
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (one-way, maximum occupancy 3)
Children & extra beds
Cribs/infant beds are available for EUR 8.0 per night
Parking
Self parking costs EUR 8.00 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards, debit cards and cash.
Does Primoretz Grand Hotel & SPA offer free cancellation for a full refund?
Yes, Primoretz Grand Hotel & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Primoretz Grand Hotel & SPA?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Primoretz Grand Hotel & SPA?
Sorry, pets aren't allowed.
Is parking offered on site at Primoretz Grand Hotel & SPA?
Yes. Self parking costs EUR 8.00 per day.
Is airport shuttle service offered by Primoretz Grand Hotel & SPA?
Yes, an airport shuttle is available. The charge is EUR 35 per vehicle one-way.
What are the check-in and check-out times at Primoretz Grand Hotel & SPA?
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is noon. Express check-in is available.
What is there to do at Primoretz Grand Hotel & SPA and nearby?
Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Primoretz Grand Hotel & SPA also has 2 bars, a private beach, and an outdoor pool, as well as a sauna, a steam room, and a garden.
Are there restaurants at or near Primoretz Grand Hotel & SPA?
Yes, there's an onsite restaurant.
Does Primoretz Grand Hotel & SPA have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Primoretz Grand Hotel & SPA like?
Primoretz Grand Hotel & SPA is a short 6-minute walk from Burgas Station and 4 minutes' walk from Burgas Beach.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Primoretz Grand Hotel & SPA Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4/10
Cleanliness
8.6/10
Staff & service
9.4/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Location
Room
Spa
Food
What guests liked
The spa offered excellent facilities, including saunas, steam room, salt pool, hot tub, and indoor pool, providing a serene and relaxing experience. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
May 25, 2025
Great stay. Staff was amazing. Svetlo went above and beyond to assist us. Will definitely be coming back to stay again on our next visit.
Any time we are in Burgas, this is our go-to Hotel. The rooms are spacious and super comfortable, the food in the restaurant is excellent and the spa amenities are all worth visiting for! Also the Hotel is beautifully located with spectacular views of the sea and the sound of waves as you go to sleep!
Geof
Geof, 1-night trip
10/10 Excellent
Jan 31, 2024
Very nice hotel
Anelia
Anelia, 1-night trip
10/10 Excellent
Oct 23, 2024
Favorite place to stay in Burgas!
Very clean and comfortable hotel, centrally located with an amazing spa! The restaurant also serves great food at reasonable prices.
The service is also quite attentive and professional.
Geoffrey
Geoffrey, 1-night trip
10/10 Excellent
Jan 27, 2024
Everything was great and very nice place 💯
sam
sam, 2-night trip
10/10 Excellent
Oct 11, 2024
The spa and pools were excellent. More healthy food options for breakfast (vegan) would be great.
Monica
Monica, 1-night trip
8/10 Good
Jul 20, 2025
Not Up to 5-Star Standards
The rooms are outdated and in need of renovation — definitely not what you’d expect from a 5-star property. While the private beach is a nice touch, the double sunbed mattresses were disappointing: they looked very dirty and were just covered with bedsheets, which felt unhygienic and off-putting. Overall, not worth the rating.
Edis
Edis, 1-night trip
10/10 Excellent
Sep 4, 2023
Very nice five star hotel. The sea view from the top floors rooms is magnificent.
Latchezar
Latchezar, 3-night trip
10/10 Excellent
Oct 26, 2024
Classic and comfortable in the heart of Burgas!
Fourth time staying at this Hotel and as always it was fantastic! The room is incredibly spacious and the bed and pillows are so comfortable! Fantastic view of the sea from our balcony and a delicious dinner as well as breakfast. Also thoroughly enjoyed the spa with two saunas and a steam room along with a salt pool, hot tub and another indoor pool.
Geoffrey
Geoffrey, 1-night trip
10/10 Excellent
Sep 1, 2024
It was amazing
Latchezar
Latchezar, 3-night trip
10/10 Excellent
Jul 3, 2024
Happy to stay each season but summer is the favorite.
OZCAN
OZCAN, 1-night trip
10/10 Excellent
Dec 31, 2023
The property is immaculate, staff is very friendly and efficient. Highly recommend, will not disappoint!
Sevdalina
Sevdalina, 2-night trip
10/10 Excellent
Sep 11, 2024
This stunning hotel offers a private beach and is ideally situated near both the coastline and a spacious park. It provides the perfect setting for relaxation, whether in the serene spa or by the beautifully designed pool area.
The hotel’s design is elegant and tasteful throughout. Don’t miss the opportunity to dine at the on-site restaurant, where high-quality, flavorful cuisine is served.
We enjoyed every bid of this hotel and look forward to return again.
Reza
Reza, 1-night trip
10/10 Excellent
May 17, 2024
V comfortable big room . Only thing was the breakfast wasn’t great.
Melissa
Melissa, 2-night trip
8/10 Good
Feb 16, 2025
Ok for summer
Not 5stars for sure. But ok for summer vacation. Breakfast a la carte but staff needs to be smiling a little bit. Room a bit empty and some modernization needed.
Anwar
Anwar, 1-night trip
8/10 Good
Aug 15, 2022
4,8 out of 5. Very pleased with all amenities and services. Some of the staff need a little more attitude correction, but most of them were super friendly, helpful and make you feel like on a real holiday.
Edi
Edi, 5-night trip
8/10 Good
Oct 9, 2024
Boian
Boian, 4-night trip
8/10 Good
Sep 7, 2024
Otelden genel olarak memnun kaldık. Otoparkı var. Konumu çok iyi. Otelden çıkıp birkaç dakikalık yürüyüşle şehrin en kalabalık yürüyüş yoluna ulaşabiliyorsunuz. Otelin hemen arkasındaki plajda otele ait şezlonglar var. Plaj taşlı değil, deniz güzel, yavaş yavaş derinleşiyor. Kahvaltısı güzel denilebilir. Domuz ürünleri yemediğimiz için et ürünlerinin olduğu birçok seçeneği elemek zorunda kaldık ama kahvaltılık çeşit sayısı fena değil. Otelin ferah ve aydınlık bir şekilde renove edilmesi gerektiğini düşünüyorum. Odadaki eşyaların eski ve kirli görüntüsü, odanın ve koridorların loş olması kasvetli bir hava uyandırıyor. Temizlik konusunda genel olarak memnun kaldık.
Overall, we were satisfied with the hotel. It has a parking lot. The location is excellent. After leaving the hotel, you can reach the city's busiest walking street with just a few minutes' walk. There are sun loungers belonging to the hotel on the beach right behind it. The beach is not rocky, and the sea is nice, gradually getting deeper. Breakfast is decent. Since we don't eat pork products, we had to skip many of the meat options, but the variety of breakfast items was not bad. I think the hotel needs a bright and spacious renovation. The old and dirty appearance of the furniture in the room, along with the dim lighting in the room and corridors, creates a gloomy atmosphere. We were generally satisfied with the cleanliness.
Sinan
Sinan, 3-night trip
6/10 Okay
Sep 2, 2024
Sehr gut. Die Öffnungszeiten des Pools sind vielleicht ein bisschen zu erweitern.