Richmond Hotel Narita offers the perfect blend of comfort and convenience, with a bar and on-site restaurant, Stella. Enjoy free airport drop-off, luggage storage and connect to WiFi in the comfort of your room. Guests rave about the helpful staff.
When you stay at Richmond Hotel Narita, you'll be within a 15-minute walk of Narita Omotesando and Naritasan Shinshoji Temple. For a bite to eat, guests can check out Stella, which serves breakfast, lunch, and dinner. Fellow travelers say great things about the helpful staff and location.
At a glance
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Hotel size
205 rooms
Arranged over 10 floors
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 5 AM
Early check-in subject to availability
Minimum check-in age: 15
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A scheduled power and water outage will take place on June 8, 2026, from 11 AM-2 PM. All facilities that use power, including elevators and parking garage will not be available during this time
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
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Children
One child (12 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (JPY 1000 per night; includes in/out privileges)
Height restrictions apply for onsite parking
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Transfers
Free airport drop off from 6:30 AM to 10:30 AM
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2009
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-width doorways
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Bidet
Shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Free tea bags/instant coffee
More
Daily housekeeping
Special features
Dining
Stella - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1800 for adults and JPY 900 for children
Early check-in can be arranged for an extra charge of JPY 3000 (subject to availability)
Late check-out can be arranged for an extra charge of JPY 3000 (subject to availability)
Parking
Self parking costs JPY 1000 per night with in/out privileges
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional breakfast fees apply to children who are booked in Breakfast Included rate plans and sharing a bed with adults.
Also known as
Hotel Richmond Narita
Narita Richmond Hotel
Richmond Hotel Narita
Richmond Narita
Richmond Narita Hotel
Richmond Hotel Narita Hotel
Richmond Hotel Narita Narita
Richmond Hotel Narita Hotel Narita
Frequently asked questions
Does Richmond Hotel Narita offer free cancellation for a full refund?
Yes, Richmond Hotel Narita does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Richmond Hotel Narita?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Richmond Hotel Narita?
Yes. Self parking costs JPY 1000 per night.
Is airport shuttle service offered by Richmond Hotel Narita?
Yes, a free shuttle to the airport is available from 6:30 AM to 10:30 AM at scheduled times.
What are the check-in and check-out times at Richmond Hotel Narita?
Check-in start time: 2 PM; Check-in end time: 5 AM. There's a charge of JPY 3000 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of JPY 3000 (subject to availability). Contactless check-out is available.
Are there restaurants at or near Richmond Hotel Narita?
Yes, there's an onsite restaurant, Stella.
What's the area around Richmond Hotel Narita like?
Richmond Hotel Narita is a short 4-minute walk from Keisei Narita Station and 12 minutes' walk from Narita Omotesando. The local area is considered walkable as well as being good for public transport.
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Reviews
Richmond Hotel Narita Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.0
Amenities
9.4
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as great, delicious, and fantastic by multiple guests. (33 reviews)
The airport shuttle service was convenient, free, and greatly appreciated by guests. (47 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Airport
Location
Restaurant
Bed
Train station
Flights
Luggage
Shuttle
Reviews
Verified
10/10 Exceptional
Apr 7, 2026
Nice hotel in a good location. One stop from the airport and in walking distance to lots or restaurants and attractions.
Jason
Jason, 1-night trip
Verified
10/10 Exceptional
Apr 18, 2026
Great location and easy access to transport.
Boutsakone
Boutsakone, 2-night trip
Verified
10/10 Exceptional
Apr 20, 2026
The organized shuttle was perfect, no taxi needed to the airport
Clean room and facility , nice staff and close to a lot of restaurant and train station
Marianette
Marianette, 5-night trip
Verified
10/10 Exceptional
Mar 16, 2026
Clean and spacious room by Japanese standard. It's very close to the airport and the free shuttle service is very nice. The breakfast was very great and very affordable. Would totally stay here again
Ying
Ying, 1-night trip
Verified
10/10 Exceptional
Mar 19, 2026
Clean room, comfortable bed. Amenities are included which is nice
Stephanie
Stephanie, 1-night trip
Verified
10/10 Exceptional
Dec 13, 2025
Clean room, nice staff, great location
Wei
Wei, 1-night trip
Verified
10/10 Exceptional
Dec 15, 2025
Rooms were clean, staff were friendly!
Dora
Dora, 1-night trip
Verified
10/10 Exceptional
Apr 17, 2026
Lovely staff, easy check in and out. Close to the train about 15 mins ride. Plus, they have shuttle to NRT airport only in morning though. Would be great if they extend the hours but the train is so convenient, it really makes it easy for transfers.
Wenxin
Wenxin, 1-night trip
Verified
10/10 Exceptional
Mar 10, 2026
Beds were clean, nice and firm. They provided airport shuttle to Narita.
Pamela
Pamela, 1-night trip
Verified
8/10 Very good
Feb 11, 2026
Clean and compact and great location to stop before heading into Tokoyo or home from Narita airport. Staff super friendly and helpful
Suzanne
Suzanne, 1-night trip
Verified
8/10 Very good
Feb 1, 2026
Lovely staff great location. Clean room small but clean and comfortable.
Suzanne
Suzanne, 2-night trip
Verified
10/10 Exceptional
Dec 11, 2025
Clean hotel, clean room, staff very nice
Steve
Steve, 1-night trip
Verified
10/10 Exceptional
Nov 28, 2025
Great location, very clean, enjoyed the coffee in the lobby and it was great having the shuttle to the airport.
Dean
Dean, 1-night trip
Verified
10/10 Exceptional
Mar 22, 2026
We love the location of the hotel which is within walking distance to train station, car rental and Aeon Mall. And also the temple street.
Room is clean and service staff are very helpful. We were able to extend one of our hotel rooms for 2 hours for a reasonable fee.
TONG JIAM
TONG JIAM, 1-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Nice, quiet, clean, convenient location. Breakfast was incredible. The staff were very pleasant and helpful.
Keith
Keith, 1-night trip
Verified
10/10 Exceptional
Dec 27, 2025
Room was clean, beds were comfortable, and the location is great in comparison to the nearby station. Staff were also very helpful here.
Del
Del, 1-night trip
Verified
10/10 Exceptional
Nov 5, 2025
Awesome staff, clean rooms, had everything I needed.
Rachael A
Rachael A, 6-night trip
Verified
10/10 Exceptional
Feb 12, 2026
Adequate room space. Conveniently close to Narita train station
Jay
Jay, 1-night trip
Verified
10/10 Exceptional
Nov 1, 2025
Only stayed overnight, but very adequate with good sized rooms for our requirements
Rob
Rob, 1-night trip
Verified
10/10 Exceptional
Nov 14, 2025
Clean room, staff was nice and polite, quiet , close to train station, lot of good food with a short walking distance, breakfast was great, definitely will go back 😊
Sau Kuen
Sau Kuen, 2-night trip
Verified
10/10 Exceptional
Mar 3, 2026
Neat and clean facility. Various amenities options. Generous staff. Close to Keisei subway that means easy access.
Eun Sun
Eun Sun, 1-night trip
Verified
8/10 Very good
Jan 1, 2026
Location is convenient as located in the town and near train station. Breakfast could have more variety but overall good service and friendly staff
Ali
Ali, 1-night trip
Verified
10/10 Exceptional
Dec 12, 2025
Convenient location, walkable, conbini nearby, sightseeing about 15 minutes walk, great customer service, nice accommodation for my family’s short stay.