Otonomus Tulum puts you just a 5-minute drive from Tulum Beach and Tulum National Park. Guests can take a dip in the outdoor pool and indulge in massages. Apartments feature bonuses like kitchens and washers/dryers, along with tablet computers and Smart TVs.
Otonomus Tulum puts you just a 5-minute drive from Tulum Beach and Tulum National Park. Guests can take a dip in the outdoor pool and indulge in massages. Apartments feature bonuses like kitchens and washers/dryers, along with tablet computers and Smart TVs.
At a glance
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Property size
48 apartments
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
The front desk is open daily from 10:00 AM - 7:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Check-out instructions
The host requires you complete the following before checking out:
Turn off the lights and lock the doors
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Children
No cribs (infant beds)
PETS
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Wheelchair-accessible parking and van parking on site
Free offsite parking within 3 ft
VPN_KEY
Other information
Smoke-free property
Property amenities
Pool/Spa
Outdoor pool
Massages
Spa services
Internet
Free WiFi, with speed of 25+ Mbps
Parking and transportation
Wheelchair-accessible parking and van parking available
Free offsite parking within 3 ft
Kitchen
Refrigerator
Stovetop
Freezer
Kitchen island
Cookware/dishes/utensils
Bedrooms
Bed sheets provided
Bathrooms
Shower
Toilet paper
Towels provided
Soap
Shampoo
Living spaces
Dining room
Entertainment
55-inch Smart TV with digital service
Tablet computer
Outdoor areas
Terrace
Deck or patio
Laundry
Washer/dryer
Laundry facilities
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevators
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (with limits)
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible pool
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Housekeeping (on request)
Guidebooks/recommendations
In-room massages
Local meal delivery service
Front desk (limited hours)
Change of towels (on request)
Change of bedsheets (on request)
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
48 rooms
Individually decorated
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Refundable deposits
A damage deposit of USD 50 will be collected before check-in
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Otonomus Tulum Tulum
Otonomus Tulum Aparthotel
Otonomus Tulum Aparthotel Tulum
Frequently asked questions
Is there a pool at Otonomus Tulum?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Otonomus Tulum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Otonomus Tulum?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Otonomus Tulum?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Otonomus Tulum and nearby?
Otonomus Tulum has an outdoor pool and spa services.
Does Otonomus Tulum have a kitchen or kitchenette?
Yes, there is a kitchen which also includes cookware, a refrigerator, and a kitchen island.
Does Otonomus Tulum have any outdoor private spaces?
Yes, each apartment features a deck or patio.
What's the area around Otonomus Tulum like?
Otonomus Tulum is located a short 12-minute walk from Tulum Beach.
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Reviews
Otonomus Tulum Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.4
Amenities
9.0
Property conditions & facilities
Guest review summary
What guests liked
The pool area was clean, relaxing, and perfect for unwinding, with many guests praising its beauty and calm atmosphere. (21 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Dec 29, 2025
Friendly staff, nice stay
Mona
Mona, 2-night trip
Verified
10/10 Exceptional
Jan 7, 2026
the room was so clean and i enjoyed the stay a lot additionally the staff was so friendly !!!
Charbel
Charbel, 1-night trip
Verified
10/10 Exceptional
Dec 5, 2025
It was a Wonderful stay , the hotel is clean and the service was amazing!
Elie
Elie, 1-night trip
Verified
8/10 Very good
Jan 18, 2026
Rooms were clean and spacious. Staff was very accommodating
Lisa
Lisa, 7-night trip
Verified
10/10 Exceptional
Dec 7, 2025
Everything was great! Great staff as well
Silvia Odalis Santaolalla
Silvia Odalis Santaolalla, 4-night trip
Verified
10/10 Exceptional
Dec 8, 2025
Easy check in, friendly staff, clean rooms, comfy beds and a good location. My family loved seeing the sunrise over the ocean from the roof.
Melissa
Melissa, 2-night trip
Verified
10/10 Exceptional
Jan 23, 2026
Loved that this place was so spacious and beautiful! There wasn't too many front desk staff but the pool and lighting was great! I loved how the rooms came with washer/dryer, a full kitchen and a stove top. My friends and I got a pool on top of ours and it was beautiful!
Kayla Woneda
Kayla Woneda, 3-night trip
Verified
10/10 Exceptional
Sep 26, 2025
Clean rooms and amazing staff , I highly recommend this place , so peaceful and quiet.
Khalil
Khalil, 1-night trip
Verified
10/10 Exceptional
Dec 26, 2025
Responsive concierge, beautiful abs peaceful location surrounded by beautiful views. 6 min drive to beach.
Alea
Alea, 4-night trip
Verified
10/10 Exceptional
Nov 16, 2025
The room was good, pool was great and Kurt at the front desk was the highlight, he was always helpful and full of information on Tulum.
blair albert
blair albert, 14-night trip
Verified
10/10 Exceptional
Oct 16, 2025
Staff was very helpful, place was clean in room and public areas, quiet for the most part (little construction work next door)
DESIREE
DESIREE, 3-night trip
Verified
10/10 Exceptional
Dec 14, 2025
Five stars aren’t enough. The room was spotless, the staff were absolute gems, and the vibe made leaving emotionally difficult. Would happily get lost here again
Fady
Fady, 1-night trip
Verified
8/10 Very good
Sep 5, 2025
Great stay
Kurt and all the staff friendly and awesome !
Laura Lee
Laura Lee, 6-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Hotel was nice and staff were awesome. Hotel is a little remote not much around it so you have to drive or taxi. The road to the beach is a little sketchy to walk with no shoulder. But overall it’s a nice hotel. Will be nice when they finish the gym and have a few amenities. Staying at other hotels in tulum I wish it had a small restaurant for breakfast at least since it is a bit isolated from town and not that best walk on the road to the hotel zone.
Jesse
Jesse, 5-night trip
Verified
10/10 Exceptional
Nov 14, 2025
Otonomus Hotel is absolutely amazing. The entire experience is fully automated, smooth, and hassle-free. From check-in to room access, everything works perfectly. The hotel is modern, clean, and truly delivers an excellent stay. Highly recommended!
roy
roy, 1-night trip
Verified
8/10 Very good
Dec 31, 2025
Long wait for check in and no hot water for shower. Otherwise place was clean.
norman
norman, 1-night trip
Verified
10/10 Exceptional
Jul 11, 2025
The property looks amazing and the service was phenomenal!
Gilbert
Gilbert, 2-night trip
Verified
10/10 Exceptional
Jun 21, 2025
Very clean and private, we will definitely come back
Miguel
Miguel, 1-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Clean, modern and we had an amazing 2-day stay. Kurt the front desk manager was super helpful and we would definitely stay here again next time we’re in Tulum. It’s near the beach and all the restaurants plus shopping. We knew Tulum would be expensive, but honestly, I’m not sure if it’s worth it and I thought California was expensive.
Michelle
Michelle, 2-night trip
Verified
10/10 Exceptional
Sep 1, 2025
BRAND NEW NICE AND CONFORTABLE PLACE!
Roman Horacio
Roman Horacio, 5-night trip
Verified
8/10 Very good
Jan 26, 2026
The place was clean only issues upon arrival the room was given away. No water on two occasions they fixed after we notified them. Not far from beach a short bike ride or scooter rental. Also the ocean view is lol. You can see it but barely. If you’re a smoker this is not the place for you. No elevator but stairs aren’t bad.
Tanya
Tanya, 4-night trip
Verified
10/10 Exceptional
Dec 18, 2025
I loved it :) the staff was so kind helping me with everything, I felt very safe and taken care of :)
Nice, good size studio apartment with all you need. They have rental bikes, scooter and atw which you will need to go places.
Could have had a complementary water bottle upon arrival. But all in all I loved staying here :) thank you so much, I hope to come back :)
The staff was very accommodating. New property nice and clean great location. I definitely will come back.
Janeira
Janeira, 5-night trip
Verified
10/10 Exceptional
Sep 9, 2025
Beautiful property, service was excellent. Definitely would book again. The only downside is that Tulum is going through a lot of change and There is just a lot of construction going around.
Diana
Diana, 4-night trip
Verified
10/10 Exceptional
Sep 17, 2025
Loved this hotel. It is apartment style - would be great for long term stays. 7 min scooter ride from the beach. Nice pool and private pool at many of the rooms. Very convenient to be able to rent quads and scooters from there. Helpful concierge!