JW Marriott Crete Resort & Spa offers a private beach and gives you access to onsite snorkeling. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments. Fayi, one of 4 restaurants, serves Mediterranean cuisine and is open for breakfast. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a health club.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Pool
Free breakfast
Spa
Pet friendly
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
On a private beach
4 restaurants and 2 bars/lounges
Full-service spa
Indoor pool
Health club
Sauna
Steam room
Seasonal outdoor pool
Children's pool
Pool bar
24-hour room service
For families (6)
Free cribs/infant beds
Babysitting (surcharge)
Children's pool
Children's club
Playground on site
Premium TV channels
The current price is CNY3,289
CNY3,289
CNY3,864 total
includes taxes & fees
May 23 - May 24
Why we love this property
Work and play paradise
This waterfront hotel balances work with meeting spaces. After hours, guests can relax at the spa or enjoy entertainment at two bars.
Culinary paradise
This hotel features 4 restaurants, 2 bars, and complimentary full breakfast. Private dining includes champagne service and picnics with veggie options.
Ioannis Daskalogiannis Airport (CHQ) - 18 min drive
Restaurants
‪The Anchor - ‬9 min drive
‪Souda Bay Coffee Bar - ‬9 min drive
‪Olympic Catering - Everest - ‬12 min drive
‪Lali Bake House - ‬9 min drive
‪Espressaki - ‬9 min drive
About this property
JW Marriott Crete Resort & Spa
JW Marriott Crete Resort & Spa offers a private beach and gives you access to onsite snorkeling. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments. Fayi, one of 4 restaurants, serves Mediterranean cuisine and is open for breakfast. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a health club.
At a glance
DONE
Hotel size
160 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
Supervised childcare*
Children's club*
DONE
Pets
Pets allowed (1 total, up to 18 lbs per pet)*
Service animals welcome
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free uncovered onsite valet parking
Electric vehicle charging point on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 7:00 AM–11:00 AM
4 restaurants
2 bars/lounges
Poolside bar
Private dining
Private picnics
24-hour room service
Snack bar/deli
Traveling with children
Children's club (surcharge)
Children's pool
Playground
Supervised childcare (surcharge)
Grocery/convenience store
Children's menu
Children's games
Toys
Baby monitor
Baby bath
Changing table
Bed rails
Outlet covers
Stroller
Lifeguard on site
Paddleboard on site
What to do
On a private beach
Fitness classes
Pilates classes
Yoga classes
Snorkeling
Evening entertainment
Paddleboard on site
Shopping
Cooking classes
Hiking/biking trails nearby
Kayaking nearby
Scuba diving nearby
Winery tours nearby
Working away
2 meeting rooms
Coworking spaces
Conference center (2207 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Free pool cabanas
Bike storage
Pool loungers
Pool umbrellas
Water sports equipment
Paddleboard on site
Romance packages
Facilities
Built in 2025
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness center
An indoor pool
Seasonal outdoor pool
Designer stores on site
Bicycle parking
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Wine tasting room
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
Lockers available
Dock
Outdoor entertainment area
Outdoor furniture
Walkway to water
Mediterranean architecture
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Front entrance ramp
Room amenities
Be entertained
55-inch LED TV
Premium digital channels
Home comfort
Air conditioning
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Free crib/infant bed
Bed sheets provided
Freshen up
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Desk chair
Food and drink
Champagne service
Meal delivery service
Free bottled water
Children's dinnerware
Highchair
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient toilets only
Mobile key entry
Special features
Spa
The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Dining
Fayi - Overlooking the pool, this restaurant specializes in Mediterranean cuisine and serves breakfast only.
Cuccagna - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Open select days.
Anoee - This beach theme restaurant specializes in Greek cuisine and serves dinner only. A children's menu is available. Open select days.
Onalos - This beachfront seafood restaurant specializes in Mediterranean cuisine and serves dinner only. A children's menu is available. Open select days.
Suncti - This poolside bar specializes in local and international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night
Optional extras
Late check-in between 3:00 PM and midnight can be arranged for an extra charge
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Children's club access is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 100 per room, per stay
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 8:00 PM
The seasonal pool is open from April 01 to October 31
Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses geothermal energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Jw Marriott Crete Resort Spa
Jw Marriott Crete & Spa Chania
JW Marriott Crete Resort & Spa Hotel
JW Marriott Crete Resort & Spa Chania
JW Marriott Crete Resort & Spa Hotel Chania
Frequently asked questions
Is there a pool at JW Marriott Crete Resort & Spa?
Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at JW Marriott Crete Resort & Spa?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 18 lbs per pet. There's a charge of EUR 100 per room, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at JW Marriott Crete Resort & Spa?
Yes, there's free valet parking. Electric vehicle charging is available.
What are the check-in and check-out times at JW Marriott Crete Resort & Spa?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at JW Marriott Crete Resort & Spa and nearby?
Have fun during the warmer months with activities such as snorkeling. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. JW Marriott Crete Resort & Spa also has 2 bars, a private beach, and a seasonal outdoor pool, as well as a 24-hour fitness center, a sauna, and a garden.
Are there restaurants at or near JW Marriott Crete Resort & Spa?
Yes, there are 4 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and pool views.
What's the area around JW Marriott Crete Resort & Spa like?
JW Marriott Crete Resort & Spa is located a short 5-minute walk from Marathi Beach.
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Reviews
JW Marriott Crete Resort & Spa Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
10
Amenities
9.2
Staff & service
10
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Oct 24, 2025
Clean beautiful views
Aziza
Aziza, 1-night trip
Verified
10/10 Exceptional
Sep 16, 2025
Beautiful hotel. Nice rooms. True 5 star.
Azniv
Azniv, 3-night trip
Verified
6/10 Good
Aug 27, 2025
We arrived at the hotel and we
Gurdeep Kaur
Gurdeep Kaur, 4-night trip
Verified
10/10 Exceptional
Jun 30, 2025
The sight and th accomodartions. Excellent service
ANNAMARIA
ANNAMARIA, 5-night trip
Verified
10/10 Exceptional
Sep 14, 2025
My husband and I spent a week here for part of our honey moon and couldn’t have been more impressed! It was truly the highlight of our trip. The hotel is BEAUTIFUL, the staff is amazingly attentive and friendly, amenities were outstanding, five stars all around! If you are looking for a place to stay around and relax, this is absolutely it. We didn’t want to explor Chania much, so this wasn’t an issue, but it is a bit far from the town. However, the hotel offers so many experiences to enjoy every day (wine tasting, snorkeling, water activities, cooking classes, a full spa, etc).
alyssa
alyssa, 6-night trip
Verified
10/10 Exceptional
Aug 19, 2025
New property in Chania … exceptional facility and staff … superb FIVE star experience
Enjoyed the experience immensely, even though they had been open for only a few months … they delivered an exceptional experience. We had the junior suite with a swimming pool, spacious and elegant. You almost don’t want to leave your room. Manos, the operations manager was warm, caring and welcoming. The facilities: 3 swimming pools with excellent seating, gym: state of the art, and multiple restaurants were exceptional. Thank you Marriott Chania
Majdi
Majdi, 4-night trip
Verified
10/10 Exceptional
Aug 17, 2025
The hotel is new and beautiful. Good quality materials used. The area is so beautiful and the sea is perfect for snorkeling. Hotel makes you feel you wabt to be healthy and fit (nice healthy food options and nice fitness classes). Maybe not suitable for very small kids due the many rocks around (however many nice pools) but a fantastic choice for Crete- feels luxurious and quiet. Kids club staff is fantastic and although I was not so sure about kids club in the basement conference room (the outside designated kids club area is too hot in August) my kids loved it. Movie nights outside were very much appreciated! Amazing experience!
EMILIA
EMILIA, 5-night trip
Verified
10/10 Exceptional
Sep 19, 2025
Amazing! Literally amazing all around! The hotel is new and modern. Very upscale and well designed. Great location. Not really on a white sandy beach, but the swimming area is great. Room was very large and well designed. Huge bathroom with spacious shower and a tub. Included breakfast was amazing - one of the best we ever had. The staff is so friendly and helpful and well trained. Everyone had a smile and super accommodating. Minor issue was addressed quickly and with class. This is one of the best hotels we ever stayed at and definitely the best hotel on Crete. Management at the hotel is doing a great job! We cannot be happier! Thank you!
oleg
oleg, 4-night trip
Verified
4/10 Fair
Jun 22, 2025
Stunning setting and what we thought was going to be an amazing stay. Might be our fault for going to a hotel in the first week but as the week went on, the following happened:
- charged £700 more because we booked via Expedia - why has this happened?
- no systems internally are working, everything was difficult
- washing took 2.5 days to happened, when we called up and asked where it was, they said they would find it and ring back but no response till we called the following morning
Kathrine
Kathrine, 5-night trip
Verified
10/10 Exceptional
Sep 18, 2025
We spent 6 nights here for our 10-year anniversary and loved it. The hotel and grounds are stunning, and the staff were friendly and attentive. Breakfast was excellent with a huge variety. On-site dining is convenient but pricey (as expected). The Italian restaurant was fine, but not super memorable. We mostly ate dinner in Chania.
The spa is calm and relaxing, and I had one of the best massages ever. 60 minutes for 140 euros.
Our favorite part of our stay was lounging by the pools and on the sunbeds by the ocean. The beds are incredibly comfortable with food and drink service right to your chair, and you can't beat the gorgeous ocean views!
Our standard room was modern, spacious, and well-equipped, with plenty of closet space and a large smart TV that was easy to log into our desired streaming services.
The only drawback for us is the location, about 30 minutes from Chania. We knew this was going to be the case, so we had a car to take day trips and spend the nights in Chania's old town.
Overall, a beautiful resort with outstanding amenities and perfect for a special occasion!
Amy
Amy, 6-night trip
Verified
6/10 Good
May 1, 2026
Great property. Staff needs better training but overall a good option to stay in Crete.
Omotayo
Omotayo, 2-night trip
Verified
10/10 Exceptional
Oct 29, 2025
Staff and services was impeccable!!!
Samer
Samer, 6-night trip
Verified
10/10 Exceptional
Sep 27, 2025
Die Unterkunft liegt direkt am Meer. Die Tummer hatten einen eigenen Pool. Das Personal war sehr aufmerksam, immer freundlich und sehr hilfsbereit. Wir kommen gerne wieder.