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Hotel Helvetia

2.0 star property
Ski hotel with ski storage, near Zermatt–Sunnegga Funicular

Choose dates to view prices

Photo gallery for Hotel Helvetia

Free daily buffet breakfast
Family Suite | Living room | Flat-screen TV
Family Suite | 1 bedroom, in-room safe, blackout drapes, free WiFi
Balcony
Property entrance
Nestled near the Zermatt-Furi Gondola, Hotel Helvetia offers a warm welcome with a free breakfast buffet, on-site shopping, and Thai cuisine at Restaurant Helvetia. Unwind with in-room WiFi or hit the slopes using their ski shuttle service. Guests have praised the multilingual staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Ski facilities
  • 24/7 front desk
  • Non-smoking
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Ski rentals and lessons
  • Ski storage
  • 24-hour front desk
  • Front-desk safe
  • Convenience store
  • ATM/banking services
  • Multilingual staff
  • Gift shops/newsstands

For families (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Blackout drapes/curtains
  • Bathtub or shower
  • Cable TV service
The current price is CNY810
CNY876 total
includes taxes & fees
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Single Room | 1 bedroom, in-room safe, blackout drapes, free WiFi

Single Room

7.6 out of 10
Good
(10 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Twin Room

Economy Twin Room | 1 bedroom, in-room safe, blackout drapes, free WiFi

Economy Twin Room

7.6 out of 10
Good
(14 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Cable channels
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, blackout drapes, free WiFi

Standard Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Cable channels
  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | 1 bedroom, in-room safe, blackout drapes, free WiFi

Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Cable channels
  • 15 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite

1 bedroom, in-room safe, blackout drapes, free WiFi

Family Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Beds

Similar properties

Exterior
Hotel Alpina
  • Pet friendly
  • Free WiFi
  • Non-smoking
  • Ski facilities
8.6 out of 10, Excellent, 458 reviews
The price is CNY2,050
CNY2,200 total
includes taxes & fees
Nov 20 - Nov 21
Hotel Alpina
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About the neighborhood

Map
Bahnhofstrasse 72, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Furi - Riffelberg - 2 min walk - 0.2 km
  • Furi Ski Area - 2 min walk - 0.2 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 5 min walk
  • Zermatt (QZB-Zermatt Train Station) - 6 min walk
  • Zermatt Station - 6 min walk

Restaurants

  • ‪Hotel Post Zermatt - ‬1 min walk
  • ‪Brown Cow Pub - ‬1 min walk
  • ‪Walliserkanne - ‬2 min walk
  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Elsie Bar - ‬1 min walk

About this property

Hotel Helvetia

Located within a 10-minute walk of Zermatt-Matterhorn Ski Paradise, Hotel Helvetia puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. For a bite to eat, guests can check out Restaurant Helvetia, which serves Thai cuisine and is open for breakfast, lunch, and dinner. Skiers will appreciate access to ski storage, rentals, and lessons.

At a glance

DONE

Hotel size

    • 14 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 16
    • Check-out time is 10:30 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–9:00 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Ziplining nearby
  • Sledding nearby

Services

  • 24-hour front desk
  • Multilingual staff
  • Ski equipment rentals
  • Ski storage

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk

Ski

  • Ski lessons
  • Ski storage
  • Ski rentals
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant Helvetia - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Also known as

Helvetia Zermatt
Hotel Helvetia Zermatt
Hotel Helvetia Hotel
Hotel Helvetia Zermatt
Hotel Helvetia Hotel Zermatt

Frequently asked questions

Does Hotel Helvetia offer free cancellation for a full refund?

Yes, Hotel Helvetia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Helvetia?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Helvetia?

Sorry, there's no onsite parking at Hotel Helvetia.

What are the check-in and check-out times at Hotel Helvetia?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 10:30 AM. Contactless check-in and check-out are available.

What is there to do at Hotel Helvetia and nearby?

Have fun with onsite winter activities like skiing.

Are there restaurants at or near Hotel Helvetia?

Yes, Restaurant Helvetia offers Thai cuisine.

What's the area around Hotel Helvetia like?

Hotel Helvetia is in Zermatt City Centre, a short 5-minute walk from Zermatt Gornergratbahn Station and 8 minutes' walk from Zermatt–Sunnegga Funicular.

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Hotel Helvetia Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Breakfast
Location
Service staff
Towns
View
Train station
Bed
Restaurant
Shower

Reviews

6/10 Good

Breakfast included was very nice. The attached Italian restaurant was excellent.
Beverly, 1-night trip

4/10 Fair

The key for my room was just hanging up in the unlocked reception, and the phone number didn't work. For what i paid, this hotel felt overpriced as it was charmless and basic. The bed I'll admit was comfortable and there was a bath but, yeah not great. Would look for alternatives next time
Daniel T, 1-night trip

6/10 Good

Room was clean. Staff were rude. Shower didn’t drain. Walls are very thin so you can clearly hear your neighbors. It’s a good location but it may be worthwhile to pay a bit more elsewhere.
Monica, 1-night trip

10/10 Exceptional

Good accomodation
RONALD, 1-night trip

10/10 Exceptional

Property was a 5 min walk from the train station. The buffet breakfast was great. Great views from our balc. The stairs up to our room were tight and we struggled with ours suitcases. Otherwise perfect place to stay ony overlooking Zermatt
Paul, 1-night trip

10/10 Exceptional

The hotel was very rustic but clean and it was right in the heart of Zermatt. We arrived before check in but the staff checked us into our room anyway. I loved every bit of our stay.
JOSEPH, 1-night trip

10/10 Exceptional

Great location in the center of town. Restaurant downstairs is excellent. Family suite was perfect for 4 people.
Seth, 2-night trip

8/10 Very good

Grear value

This was a nice stay right in the heart of Zermatt. Though it was an older place (which was reflective in the rooms) it was a good place for the price. The staff was kind and helpful.
Michael, 1-night trip

10/10 Exceptional

good stay and would recomment anyone travelling to Zermatt.
Siddharth, 1-night trip

6/10 Good

Budget friendly in a central location. Comfortable room with good amenities and a nice breakfast.
Scott, 1-night trip

10/10 Exceptional

Absolutely adored this little hotel. Right on the Main Street and it had a lovely atmosphere. Small and functional room with a communal balcony. Perfect for our one night stay. Decent breakfast in the morning too
Naomi, 1-night trip

6/10 Good

The WiFi was unusable - too slow, no connection, or poor connection. Many stairs to room on top floor with no elevator. Hotel located near church with constant church bells ringing and noise from downtown - being earplugs. Comfortable bed. Clean room. Poor lighting in room. Standard, basic European breakfast.
Jennifer, 3-night trip

8/10 Very good

Best location ever
Peter, 6-night trip

2/10 Poor

This is the most horrible hotel I stayed in my travel history
Elizabeth, 1-night trip

10/10 Exceptional

Location and ambience was excellent...... Recommended...
Jose, 1-night trip

8/10 Very good

It was convienent for a one night stay in Zermatt. The room is tight. The breakfast was good.
Andy, 1-night trip

2/10 Poor

HORRIBLE

In a place like Zermatt, can’t believe this place exists. The hotel locks the doors all day and puts your key on a ring for anyone like a hostel. When I got into room (which was a journey up 4 flights of stairs with multiple bags, I found a place like a college dorm with no sheets or pillow cases, no refridg, no phone, no one in office and not even a closure on shower.
Don, 1-night trip

8/10 Very good

Authentic nice building. Rooms are not very soundproof. Showerhead was hanging so low, I was only able to wash my hear sitting down. The nice location as well as the price make up for that. There's lots of restaurants, shops and bike rentals nearby. Staff was very friendly and helpful. If you don't mind my first points of comment, then I would definitely recommend.
Ernst, 2-night trip

8/10 Very good

Central location, close to everything and breakfast included.
Bruce, 2-night trip

10/10 Exceptional

We had a room at the front of the building and it was AMAZING!! Yes, we had to lug a suitcase each up the narrow stairs, but once up there and the view is seen, all is forgiven!! I made my family sleep with the doors open for the fresh air, and so I could hear the music and sounds of town as I drifted off to sleep. Then waking up to the sun rising over the mountains, birds chirping.... It was perfect!! Breakfast was the cherry on top!! Besides the very easy walk from the station, hehe! Definitely recommend this place if you have the physical ability to carry suitcases up stairs :)
kristy l, 1-night trip

6/10 Good

I liked the balcony and view of square from there. Problems are it's right next to bust main street, so noise is issue. More that that my problem was the cigarette smoke from the bar downstairs which has outdoor nice seating. This place is in middle of hustle bustle but you have to pay price for it. I liked it. Next time I will choose some quieter place.
Bijaya, 2-night trip

8/10 Very good

Very pleasant

Very kind personal. Location is good. For sure I am interested to come back here again.
Philippe, 1-night trip

10/10 Exceptional

Very good stay. Had no problems at all
Luis, 2-night trip

8/10 Very good

Large rooms, convienient location
michio, 2-night trip

6/10 Good

Wifi didnt work. The rooms windows all faced cafes or other smoking areas so a non-smoking room was a joke. The included breakfast was a good choice. We felt like we were in a basement. Also the room cist more than a decent room in Paris. Cant recommend.
Susan, 2-night trip