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Hotel Helvetia

2.0 star property
Ski hotel with ski storage, near Zermatt–Sunnegga Funicular

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Photo gallery for Hotel Helvetia

Free daily buffet breakfast
Balcony
Property entrance
Family Suite | 1 bedroom, in-room safe, blackout drapes, free WiFi
Family Suite | Living room | Flat-screen TV
Nestled near the Zermatt-Furi Gondola, Hotel Helvetia offers a warm welcome with a free breakfast buffet, on-site shopping, and Thai cuisine at Restaurant Helvetia. Unwind with in-room WiFi or hit the slopes using their ski shuttle service. Guests have praised the multilingual staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Ski facilities
  • 24/7 front desk
  • Non-smoking
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Ski rentals and lessons
  • Ski storage
  • 24-hour front desk
  • Front-desk safe
  • Convenience store
  • ATM/banking services
  • Multilingual staff
  • Gift shops/newsstands

For families (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Blackout drapes/curtains
  • Bathtub or shower
  • Cable TV service
The current price is CNY981
CNY1,054 total
includes taxes & fees
Oct 21 - Oct 22

Room options

Check availability for these dates

Tonight
Oct 3 - Oct 4
Check availability for tonight Oct 3 - Oct 4
Tomorrow
Oct 4 - Oct 5
Check availability for tomorrow Oct 4 - Oct 5
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Single Room | 1 bedroom, in-room safe, blackout drapes, free WiFi

Single Room

7.6 out of 10
Good
(9 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Twin Room

Economy Twin Room | 1 bedroom, in-room safe, blackout drapes, free WiFi

Economy Twin Room

7.6 out of 10
Good
(14 reviews)

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Cable channels
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, blackout drapes, free WiFi

Standard Double Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Cable channels
  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | 1 bedroom, in-room safe, blackout drapes, free WiFi

Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Cable channels
  • 15 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite

1 bedroom, in-room safe, blackout drapes, free WiFi

Family Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Beds

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Exterior

Hotel Alpina

  • Pet friendly
  • Free WiFi
  • Non-smoking
  • Ski facilities
8.6 out of 10, Excellent, 428 reviews
The price is CNY1,679
CNY1,814 total
includes taxes & fees
Oct 24 - Oct 25
Hotel Alpina
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About the neighborhood

Map
Bahnhofstrasse 72, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Zermatt Visitor Center - 6 min walk - 0.6 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 9 min walk - 0.8 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 5 min walk
  • Zermatt (QZB-Zermatt Train Station) - 6 min walk
  • Zermatt Station - 6 min walk

Restaurants

  • ‪Hotel Post Zermatt - ‬1 min walk
  • ‪Brown Cow Pub - ‬1 min walk
  • ‪Walliserkanne - ‬2 min walk
  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Elsie Bar - ‬1 min walk

About this property

Hotel Helvetia

Located within a 10-minute walk of Zermatt-Matterhorn Ski Paradise, Hotel Helvetia puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. For a bite to eat, guests can check out Restaurant Helvetia, which serves Thai cuisine and is open for breakfast, lunch, and dinner. Skiers will appreciate access to ski storage, rentals, and lessons.

At a glance

DONE

Hotel size

    • 14 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 16
    • Check-out time is 10:30 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–9:00 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Ziplining nearby
  • Sledding nearby

Services

  • 24-hour front desk
  • Multilingual staff
  • Ski equipment rentals
  • Ski storage

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk

Ski

  • Ski lessons
  • Ski storage
  • Ski rentals
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant Helvetia - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Also known as

Helvetia Zermatt
Hotel Helvetia Zermatt
Hotel Helvetia Hotel
Hotel Helvetia Zermatt
Hotel Helvetia Hotel Zermatt

Frequently asked questions

Does Hotel Helvetia offer free cancellation for a full refund?

Yes, Hotel Helvetia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Helvetia?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Helvetia?

Sorry, there's no onsite parking at Hotel Helvetia.

What are the check-in and check-out times at Hotel Helvetia?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 10:30 AM. Contactless check-in and check-out are available.

What is there to do at Hotel Helvetia and nearby?

Have fun with onsite winter activities like skiing.

Are there restaurants at or near Hotel Helvetia?

Yes, Restaurant Helvetia offers Thai cuisine.

What's the area around Hotel Helvetia like?

Hotel Helvetia is in Zermatt City Centre, a short 5-minute walk from Zermatt Gornergratbahn Station and 8 minutes' walk from Zermatt–Sunnegga Funicular.

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Hotel Helvetia Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Breakfast
Location
Service staff
Towns
View
Train station
Shower
Restaurant
Bed

Reviews

6/10 Good

Breakfast included was very nice. The attached Italian restaurant was excellent.
Beverly, 1-night trip

6/10 Good

Room was clean. Staff were rude. Shower didn’t drain. Walls are very thin so you can clearly hear your neighbors. It’s a good location but it may be worthwhile to pay a bit more elsewhere.
Monica, 1-night trip

10/10 Exceptional

Good accomodation
RONALD, 1-night trip

10/10 Exceptional

The place was cozy and super cute. Can’t beat the location. Nice breakfast. Great value.
April, 1-night trip

8/10 Very good

Grear value

This was a nice stay right in the heart of Zermatt. Though it was an older place (which was reflective in the rooms) it was a good place for the price. The staff was kind and helpful.
Michael, 1-night trip

10/10 Exceptional

The hotel was very rustic but clean and it was right in the heart of Zermatt. We arrived before check in but the staff checked us into our room anyway. I loved every bit of our stay.
JOSEPH, 1-night trip

6/10 Good

The WiFi was unusable - too slow, no connection, or poor connection. Many stairs to room on top floor with no elevator. Hotel located near church with constant church bells ringing and noise from downtown - being earplugs. Comfortable bed. Clean room. Poor lighting in room. Standard, basic European breakfast.
Jennifer, 3-night trip

2/10 Poor

This is the most horrible hotel I stayed in my travel history
Elizabeth, 1-night trip

10/10 Exceptional

Great location in the center of town. Restaurant downstairs is excellent. Family suite was perfect for 4 people.
Seth, 2-night trip

10/10 Exceptional

Absolutely adored this little hotel. Right on the Main Street and it had a lovely atmosphere. Small and functional room with a communal balcony. Perfect for our one night stay. Decent breakfast in the morning too
Naomi, 1-night trip

8/10 Very good

Best location ever
Peter, 6-night trip

8/10 Very good

チェックインは壁に鍵がかけてあるので貼り出してある名簿の番号のを取ると言う独特な方法 朝食は2階で取ります　チェックアウトも鍵を元の処へ掛ければいいだけのようでした 場所はツェルマット駅から真っすぐ歩いて行き1階にパン屋が有るビルの左側の階段を上がります
julia, 1-night trip

10/10 Exceptional

Muy fácil llegar desde la estación de la ciudad, el personal amable y la ubicación excelente
Jesus, 1-night trip

10/10 Exceptional

Location and ambience was excellent...... Recommended...
Jose, 1-night trip

10/10 Exceptional

good stay and would recomment anyone travelling to Zermatt.
Siddharth, 1-night trip

8/10 Very good

It was convienent for a one night stay in Zermatt. The room is tight. The breakfast was good.
Andy, 1-night trip

6/10 Good

Budget friendly in a central location. Comfortable room with good amenities and a nice breakfast.
Scott, 1-night trip

8/10 Very good

Very pleasant

Very kind personal. Location is good. For sure I am interested to come back here again.
Philippe, 1-night trip

8/10 Very good

Hotel muito antigo e simples porem confortável para uma ou duas noites. Nao indico para viagens mais longas onde se levam malas maiores pois nao tem elevador e a escada é bem estreita.
ANNA PAOLA, 1-night trip

10/10 Exceptional

Gerne wieder.
Nils, 2-night trip

6/10 Good

Wifi didnt work. The rooms windows all faced cafes or other smoking areas so a non-smoking room was a joke. The included breakfast was a good choice. We felt like we were in a basement. Also the room cist more than a decent room in Paris. Cant recommend.
Susan, 2-night trip

10/10 Exceptional

Lovely
Tim, 1-night trip

8/10 Very good

The room, bath room, beds and space were all fine-----but they were on the 5th floor with no elevator. Climbing with luggage was a challenge. Finding the hotel was not straightforward. More signage would be helpful. The neighbor businesses were annoyed that we were asking for help to find the entrance. Breakfast was good.
Rosemary, 2-night trip

10/10 Exceptional

Very good stay. Had no problems at all
Luis, 2-night trip

8/10 Very good

A 8 min de la estación del tren, de McDonald's, restaurantes y supermercados Migro y Coop. Exactamente lo necesario para dormir y bañarase. Justo en la calle principal. No tiene aire, el balcón se comparte con otras habitaciones y hay que dejar las puertas al balcón abiertas para la ventilación. Baño pequeño. Desayuno sencillo pero funcional. No tiene ascensor, es auto check in. Solo estuve 1 noche. Me volveria a quedar.
Jeysha, 1-night trip