Location and set up is great. The service is poor. People are not friendly and almost to the degree of being rude especially the staff around the pool.
Adriana
Adriana,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 9 日
Ruth
Ruth,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 18 日
Muy lindo
Andrea
Andrea,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 9 月 3 日
Me salí, no me quedé en mi reservación, cambié de hotel a los 30 minutos de haber recibido la habitación , sucia, sin papel de baño, se reportó y el gerente no dio la cara! Por eso me salí
Monica Alejandra
Monica Alejandra,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 17 日
Amanda
Amanda,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Fix the ac in the rooms
Steve
Steve,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Paradis sur terre!
Tout était incroyable! Ils ont pris soin de nous et nous a accordé une attention particulière à nôtre arrivé pour notre lune de miel.
Un vrai standing ! Un personnel d'une gentillesse inégalée.
On y mange merveilleusement bien.
Wisline
Wisline,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 7 日
Favio
Favio,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Todo estuvo excelente. Nos gustaron las instalaciones, la ubicación y la amabilidad del personal. Algo que nos encantó es la comida, riquísima y los desayunos wow. Nos la pasamos increíble, cómodos y definitivamente volveríamos.
Selene
Selene,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Jaime andres
Jaime andres,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Beautiful place ! Great food
Amazing experience
Silvia Fabiola
Silvia Fabiola,2 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 8 日
May
May,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 17 日
“Without a doubt, the best choice on the entire island. The facilities are perfectly designed to connect you with the breathtaking, paradise-like surroundings. The hotel is likely located in front of one of the most beautiful beaches in the world—absolutely flawless. Every dollar spent here is worth it. The service provided by the staff is exceptional, always warm and attentive. Breakfast at the hotel’s restaurant was a delight. Watching the sunset from the sea was unforgettable, and the views are simply stunning. You can walk for miles along the shore and the crystal-clear water will barely reach your knees. Truly a spectacular experience. I’ve traveled to 27 countries, and I can confidently say this is one of the best beaches and hotels in the world.”
Juan
Juan,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Muy amable el personal
Irma
Irma,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Sin duda para mí la mejor opción en la isla, con el mejor acceso tranquilo y cómodo a la playa. Personal muy atento con muy buena actitud en todo momento
RICARDO
RICARDO,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Juan Carlos
Juan Carlos,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Richard
Richard,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 8 日
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 21 日
Es un hotel muy bonito rodeado de naturaleza, cuidan mucho cada detalle en el hotel, volviéndolo una experiencia inolvidable. Sus alimentos y bebidas son de primera, no dan ganas de salir. Está un poco retirado del pueblo, pero está tan bonito que ni ganas de salir dan.
Jesus Vidal
Jesus Vidal,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 20 日
Magnifico hotel
Excelente lugar, mi hotel preferido de Holbox
Edgar Alessandro
Edgar Alessandro,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
This is the best hotel we have stayed at in Mexico, and the best beach! We have been to Tulum, Playa del Carmen, Cancún, but nothing compares to this hotels luxury and beautiful beach.
Carlos
Carlos,3 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 2 月 28 日
We were sadly disappointed with our stay at Villas Flamingos in Holbox, MX. While the property is beautiful and offers great access to the most desirable sandbar on the island, there is not enough staff to support guests and so the experience leaves you with great disappointment.
Rooms
We stayed in one of the Vista Mar rooms and while the website says the occupancy was a max of 2 people, we found it strange that our room included not only a king bed but also bunk beds. The bunk beds took up quite a bit of space in the room and made it awkward to access the closet space. It was also obvious that these beds did not belong in the room as there were 2 lights hanging from the ceiling that were laying on the top bunk. The room was on the first floor and did offer a nice view of the ocean and easy accessibility.
Property Maintenance
While in the middle of taking a shower one evening, unfortunately the water supply was shut off. We called to have someone look into the issue and they said they would call back. While no one ever contacted us again, the water did return roughly 45 minutes later.
Staff
As with many places on the island, the hotel suffers from being understaffed. As a result, the experience for guests is lacking. Often times there were not enough beach towels for guests, the beach front bar/restaurant was not always open and when it was it was extremely slow. One day we sat down for lunch and it took over an hour to be served - likely due to our waiter forgetting to
Anne
Anne,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 19 日
Great hotel to stay to relax nd enjoy nature and beach
Bernardo
Bernardo,3 晚浪漫旅行
Orbitz真实住客点评
8/10 很好
2025 年 2 月 10 日
Stunning beach and a very lovely boutique hotel. Great food. Walkable and quiet. Romantic, local feel. Service wasn't overly friendly at front desk..(not a welcoming feel).