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NH Collection Palacio de Tepa

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In the heart of Madrid, NH Collection Palacio de Tepa offers a luxurious retreat with a library and spa services like massages. Enjoy Mediterranean cuisine at Entre Letras restaurant, work out in the 24-hour gym or unwind with a drink at the bar.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Car rentals on site

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
The current price is CNY1,919
CNY2,111 total
includes taxes & fees
May 17 - May 18

Why we love this property

Work and play balance
Located in the city center, this hotel offers a business center and meeting rooms for work. Spa services and a 24-hour gym await after hours.
Mediterranean flavors
Mediterranean cuisine delights with vegan and vegetarian options. The bar serves locally-sourced food and a cooked-to-order breakfast.
Spa bliss
Featuring couples treatment rooms and rejuvenating massages, this hotel's spa services create a haven of relaxation. A 24-hour gym adds active wellness options.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

9.2 out of 10
Wonderful
(22 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Single Room, 1 Double Bed

Deluxe Single Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Single Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Family Room (2 Adults + 1 Child)

Premium bedding, minibar, in-room safe, desk

Family Room (2 Adults + 1 Child)

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed, 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Family Room (3 Adults)

Premium bedding, minibar, in-room safe, desk

Family Room (3 Adults)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Extra Bed 2 adults + 2 children)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 2 adults + 2 children)

  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Extra Bed 3 adults)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 3 adults)

  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Balcony (Duplex)

Premium bedding, minibar, in-room safe, desk

Junior Suite, Balcony (Duplex)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite, Balcony (Duplex, Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Junior Suite, Balcony (Duplex, Extra Bed 2 adults + 1 child)

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Balcony (Duplex, Extra Bed 3 adults)

Premium bedding, minibar, in-room safe, desk

Junior Suite, Balcony (Duplex, Extra Bed 3 adults)

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Balcony

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the neighborhood

Map
Calle de San Sebastián 2, Madrid, Madrid, 28012

What's nearby

  • Plaza de Santa Ana - 1 min walk - 0.1 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • San Miguel Market - 8 min walk - 0.7 km
  • Gran Via - 8 min walk - 0.7 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive
  • Madrid (XOC-Atocha Train Station) - 16 min walk
  • Atocha Cercanías Station - 17 min walk
  • Madrid Atocha Station - 18 min walk
  • Anton Martin Station - 3 min walk
  • Sol Station - 6 min walk
  • Tirso de Molina Station - 6 min walk

Restaurants

  • ‪La Rollerie - ‬2 min walk
  • ‪Casa Alberto - ‬2 min walk
  • ‪Cervecería Santa Ana - ‬1 min walk
  • ‪Cervecería Alemana - ‬2 min walk
  • ‪Sky Bar - ‬2 min walk

About this property

NH Collection Palacio de Tepa

  • When you stay at NH Collection Palacio de Tepa, you'll be in a great location, within just a 10-minute walk of Puerta del Sol and Plaza Mayor. Guests can indulge in massages and enjoy Mediterranean cuisine at Entre Letras, which is open for lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Anton Martin Station is 3 minutes and Sol Station is 6 minutes.

At a glance

DONE

Hotel size

    • 83 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Onsite valet parking (EUR 40 per day)
    • Offsite parking within 656 ft (EUR 40 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Working away

  • Business center
  • 3 meeting rooms
  • Conference space (646 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • 24-hour fitness center
  • Spa services
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 49-inch LCD TV
  • Satellite TV channels
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Phone

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages.

Dining

Entre Letras - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 24 for adults and EUR 35 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 35 per pet, per night

Parking

  • Valet parking costs EUR 40 per day
  • Parking is available nearby and costs EUR 40 per day (656 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Nh Palacio

Nh Palacio Tepa

Nh Palacio Tepa Hotel

Nh Palacio Tepa Hotel Madrid

Nh Palacio Tepa Madrid

NH Collection Palacio Tepa Hotel Madrid

NH Collection Palacio Tepa Hotel

NH Collection Palacio Tepa Madrid

NH Collection Palacio Tepa

Nh Palacio De Tepa Hotel Madrid

NH Collection Palacio de Tepa Hotel

NH Collection Palacio de Tepa Madrid

NH Collection Palacio de Tepa Hotel Madrid

Frequently asked questions

Does NH Collection Palacio de Tepa offer free cancellation for a full refund?

Yes, NH Collection Palacio de Tepa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at NH Collection Palacio de Tepa?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of EUR 35 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at NH Collection Palacio de Tepa?

Yes. Valet parking costs EUR 40 per day.

What are the check-in and check-out times at NH Collection Palacio de Tepa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at NH Collection Palacio de Tepa?

No, this hotel doesn't have a casino, but Casino Gran Via (11-min walk) is nearby.

What is there to do at NH Collection Palacio de Tepa and nearby?

NH Collection Palacio de Tepa has a 24-hour fitness center and spa services.

Are there restaurants at or near NH Collection Palacio de Tepa?

Yes, Entre Letras offers Mediterranean cuisine.

What's the area around NH Collection Palacio de Tepa like?

NH Collection Palacio de Tepa is in Madrid Centro, a short 3-minute walk from Anton Martin Station and 4 minutes' walk from Puerta del Sol. Travelers say the area is walkable and good for shopping.

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Reviews

NH Collection Palacio de Tepa Reviews

9.2

Wonderful

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, delicious, and wonderful with a good selection. (25 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Room
Breakfast
Bathroom
Bed
Restaurant
Lobby
Shopping center
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Reviews

Verified

10/10 Exceptional

Great room, staff was super friendly and helpful. You can’t beat the location. Tons of food, drink, coffee options in walking distance. Perfect location for my first time in Madrid.
Parker, 2-night trip
Verified

10/10 Exceptional

Location and the friendly staff
Ahmad, 5-night trip
Verified

10/10 Exceptional

Excellent location, amazing staff and breakfast was superb!
Alessandra, 2-night trip
Verified

10/10 Exceptional

Nice and clean room, friendly and helpful personnel and also a very good breakfast! Great location!
Anders, 2-night trip
Verified

10/10 Exceptional

Great staff, location, service, cleanliness. Excellent all around!
DAVID, 5-night trip
Verified

10/10 Exceptional

every thing was excellent
Amir, 4-night trip
Verified

10/10 Exceptional

The room, the staff, the location, the breakfast… the hotel itself was beautiful and the staff was friendly and welcoming. I loved the place
yaremis, 2-night trip
Verified

10/10 Exceptional

Fantastic room. Lovely little touches like arrival and departing treats left in the room. Staff were all very pleasant and guest relations desk was very helpful. Breakfast buffet had a huge selection and à la carte options were included in the price.
Alistair, 10-night trip
Verified

10/10 Exceptional

Staff
Maria, 1-night trip
Verified

8/10 Very good

Location great, room clean, service average, breakfast is ok.
Mickhail, 5-night trip
Verified

10/10 Exceptional

We had a bigger room than we had booked. Had plenty of room to spread out. The hotel was clean and the staff was friendly. Location is convenient to get around to all the sights.
Donald Lee, 4-night trip
Verified

10/10 Exceptional

Staff and room were perfect!!
Normand, 9-night trip
Verified

10/10 Exceptional

Great breakfast: food and staff
Bob, 4-night trip
Verified

10/10 Exceptional

The room was large, very comfortable for three adults. Cleaners were very efficient. Staff in general very kind. Position super. Only thing that could be improved is hotel bar: very small and not not particularly inviting.
Geraldine Fiona, 4-night trip
Verified

10/10 Exceptional

Yes very good , lots of selections and excellent service
Ann, 2-night trip
Verified

10/10 Exceptional

Love this hotel
Cristina, 2-night trip
Verified

8/10 Very good

Good location. Great breakfast.
steglio, 3-night trip
Verified

8/10 Very good

Hotel in center of Madrid

Great location in the center of Madrid. Clean room, Clean hotel with good breakfast.
Magnus, 5-night trip
Verified

10/10 Exceptional

Room is clean , nice selection to choose in their breakfast buffet .
As soon as we arrive, Staff welcome us with warm smile and glass cava
Nice view from our suit
Complimentary bottle of wine in the room
Room is nice and clean
Sheila Marie, 2-night trip
Verified

10/10 Exceptional

The room was stunning. Sloped wooden ceiling with a skylight. Felt special.
Robert, 2-night trip
Verified

10/10 Exceptional

gorgeous spot. Special thanks to Patricia at the help desk
Roshanak, 2-night trip
Verified

10/10 Exceptional

Lovely hotel, can’t really fault it. Location is wonderful, very central but not loud. Breakfast was wonderful, great variety and well stocked, staff were incredibly attentive. Reception staff were also great, on arrival our room wasn’t ready and they offered to prioritise it and call us when ready, our luggage was already in the room by the time we got back. Room was lovely and clean, bed comfy and massive, the only thing that was slightly annoying is that the room and the bathroom were very warm, we could not regulate the room temperature and had to resource to opening the window, which was a bit noisy at night, the extractor fan did not work in the bathroom
Alicia, 2-night trip
Verified

10/10 Exceptional

i had a wonderful stay,THX!
??, 3-night trip
Verified

10/10 Exceptional

Great long stay at Palacio de Tepa. The location was perfect and within walking distance to main sites! The staff are fabulous too!
Laura, 10-night trip
Verified

8/10 Very good

I have issues with the daily making of the room and The room 420 is facing Atocha a very noisy street.
gonzalo, 4-night trip