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Imperial Hotel Rotorua

4.0 star property
Hotel with outdoor pool, near Whakarewarewa: The Living Maori Village

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Imperial Hotel Rotorua offers a great location, putting you within just a 10-minute walk of Redwoods Whakarewarewa Forest and Whakarewarewa: The Living Maori Village. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool. Also, Polynesian Spa and Lake Rotorua are just a 5-minute drive away.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
  • Lockers available

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Kitchenette
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Digital TV service
The current price is CNY581
CNY668 total
includes taxes & fees
Jun 12 - Jun 13

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Executive Studio Suite

Pillowtop beds, laptop workspace, blackout drapes, soundproofing

Executive Studio Suite

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Premier Apartment

1 Bedroom Premier Apartment | Living area | 43-inch Smart TV with digital channels, streaming services

1 Bedroom Premier Apartment

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Superior Studio Suite, Pool View

Superior Studio Suite, Pool View | Pillowtop beds, laptop workspace, blackout drapes, soundproofing

Superior Studio Suite, Pool View

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Pillowtop beds, laptop workspace, blackout drapes, soundproofing

One Bedroom Apartment

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Extra beds

Executive One Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Interconnecting Studios

Pillowtop beds, laptop workspace, blackout drapes, soundproofing

Interconnecting Studios

  • City view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Studio

Pillowtop beds, laptop workspace, blackout drapes, soundproofing

Executive Studio

  • Sleeps 2

View all photos for Superior Studio

Pillowtop beds, laptop workspace, blackout drapes, soundproofing

Superior Studio

  • Sleeps 2

View all photos for One Bedroom Apartment

Pillowtop beds, laptop workspace, blackout drapes, soundproofing

One Bedroom Apartment

  • Sleeps 3

View all photos for One Bedrom Executive Apartment

Pillowtop beds, laptop workspace, blackout drapes, soundproofing

One Bedrom Executive Apartment

  • Sleeps 4

View all photos for Interconnecting Studio

Pillowtop beds, laptop workspace, blackout drapes, soundproofing

Interconnecting Studio

  • Sleeps 4

View all photos for Premier One Bedroom Spa Suits

Pillowtop beds, laptop workspace, blackout drapes, soundproofing

Premier One Bedroom Spa Suits

  • Sleeps 4

Deluxe One-Bedroom Apartment

  • Sleeps 2

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  • Pool
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8.4 out of 10, Very Good, 1,001 reviews
The price is CNY587
CNY675 total
includes taxes & fees
Jun 1 - Jun 2
Millennium Hotel Rotorua
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About the neighborhood

Map
7 Tryon St, Rotorua, Bay of Plenty, 3010

What's nearby

  • Whakarewarewa: The Living Maori Village - 2 min walk - 0.2 km
  • Rotorua Golf Club - 3 min walk - 0.3 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 8 min walk - 0.7 km
  • Whakarewarewa Thermal Reserve - 8 min walk - 0.7 km
  • Redwoods Whakarewarewa Forest - 8 min walk - 0.7 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Pantry D'or - ‬19 min walk
  • ‪Bold Flavours - ‬4 min drive
  • ‪Pataka Kai - ‬9 min walk

About this property

Imperial Hotel Rotorua

Imperial Hotel Rotorua offers a great location, putting you within just a 10-minute walk of Redwoods Whakarewarewa Forest and Whakarewarewa: The Living Maori Village. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool. Also, Polynesian Spa and Lake Rotorua are just a 5-minute drive away.

At a glance

DONE

Hotel size

    • 39 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 8:30 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • The front desk is open daily from 7:00 AM - 8:30 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:30 AM–10:30 AM

What to do

  • Hot springs nearby

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Bicycle parking
  • Lockers available
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • High pile carpet in room

Room amenities

Be entertained

  • 43-inch Smart TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

Food and drink

  • Microwave
  • Kitchenette
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • Cleaning supplies

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 20 per person
  • Credit card charges are subject to an extra charge of 2 percent

Children & extra beds

  • Cribs/infant beds are available for NZD 10 per day
  • Rollaway beds are available for NZD 40.0 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is there a pool at Imperial Hotel Rotorua?

Yes, there's an outdoor pool.

Are pets allowed at Imperial Hotel Rotorua?

Sorry, pets aren't allowed.

Is parking offered on site at Imperial Hotel Rotorua?

Yes, there's free self parking.

What are the check-in and check-out times at Imperial Hotel Rotorua?

Check-in start time: 2:00 PM; Check-in end time: 8:30 PM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.

What is there to do at Imperial Hotel Rotorua and nearby?

Imperial Hotel Rotorua has an outdoor pool and a fitness center.

Does Imperial Hotel Rotorua have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a microwave, and cookware.

Does Imperial Hotel Rotorua have any outdoor private spaces?

Yes, every room features a deck or patio.

What's the area around Imperial Hotel Rotorua like?

Imperial Hotel Rotorua is a short 1-minute walk from Whakarewarewa: The Living Maori Village and 7 minutes' walk from Redwoods Whakarewarewa Forest.

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Reviews

Reviews

7.8

Good

8.2

Cleanliness

7.6

Amenities

8.2

Staff & service

7.6

Property conditions & facilities

Reviews

Verified

8/10 Very good

Room was great and great location
Robert, 3-night trip
Verified

10/10 Exceptional

The room was so clean and spotless, and very well presented on arrival- the kids also enjoyed the use of the pool while we were here. We will definitely be back again!
Allayne, 1-night trip
Verified

10/10 Exceptional

Hotel was great for our travels. Ease of getting in and out was nice. Parking was good. Staff was great. Room was comfortable.
Ashley, 1-night trip
Verified

8/10 Very good

Very nice staff from the admin counter when checking in to the cleaners the next morning when checking out.
Tim, 1-night trip
Verified

8/10 Very good

clean room and the pool
arnov, 4-night trip
Verified

8/10 Very good

We stayed one night in executive apartment, the bed was comfortable. Overall very good
Mary, 1-night trip
Verified

8/10 Very good

Room was very clean and with separate bedroom and separate bed in lounge was perfect for 2 women travelling together. I had to reposition the standard lamp so I could read in bed and perhaps a wall light over the lounge bed would be a good idea. No small mixing bowl in kitchen and had to whisk 3 eggs in a dessert bowl for scrambled eggs. Very quiet location. Not within walking distance of the main centre, but we knew that.
Janet, 1-night trip
Verified

6/10 Good

The room was clean well made up and tidy, no facility for English breakfast tea or milk otherwise all good.
William, 1-night trip
Verified

10/10 Exceptional

lovely clean room, friendly helpful staff.
Robyn, 1-night trip
Verified

6/10 Good

Hotel Stay Review: 3/5 Stars – Mixed Experience The core issues were cleanliness and technology, contrasting with a great room size and helpful staff. Positives Room Size: The room was nicely large and spacious. Check-in: The check-in process was quick and uncomplicated. Early Morning Staff: A staff member preparing breakfast early was crucial on my day of early departure. Although I had informed the hotel of my early flight, I had no clear instructions for key drop-off. I only knew where to put the room card because this helpful individual was available. Areas for Improvement Cleanliness (Major Concern): Housekeeping was seriously lacking. Lower body hair was left in the bath/shower area and on the bathroom floor. Connectivity: The in-room technology was difficult to use. It took a long time to connect the TV to both the internet and then to Freeview. Separately, the Wi-Fi speed was slow when connected to my phone. Bathroom Design: The bathroom basin felt uncomfortably low. Other Notes I did not use the pool during the stay and therefore cannot review that facility.
Ruth, 1-night trip
Verified

6/10 Good

Convenient location. Small kitchenette with fridge, kettle, toaster, pot,pan,utensils etc.. 👍 No complimentary small ctn of milk to go with the drink satchets though 🙄 TV but no free channels or sky 👎 Upon entry the room was tidy but once ur sitting down and looking around.... Kitchette drawers and cupboards, greasy prints everywhere 🫣 Shower was terrible. No extractor fan. Weak water pressure and the lake of water that ends up outside the shower when ur done. New shower heads and longer length glass would be good. Also advertising spa pools (what sold them for me!!)and not 1 onsite just a cold, needed a good vacuum, pool. On arrival we were asked, because we paid upfront online, that a $100 bond is required which we'd get back upon check out. Never experienced that before and what is the point for 1 night? Went to check out around 8.20ish.. Still closed, no staff anywhere. Rang the emergency # numerous times only to ring once then be rejected. Terrible service. Staff member finally shows up but can't process my refund. We go away and return a few hours later. Staff member had processed the refund. Over all experience with the Imperial Hotel, Rotorua ⭐️⭐️⭐️
Mai-Ling, 1-night trip
Verified

8/10 Very good

Clean room everyday and easy access to the pool
Noah, 3-night trip
Verified

6/10 Good

The room was clean and tidy. Had a King size bed but this was a bit lumpy and felt it was sloping downhill. There seemed to be very little noise insulation as we were disturbed by noise from surrounding rooms. The people were not particularly noisy, but the construction materials were not noise absorbing which meant our peaceful weekend wasn't so peaceful.
Ian, 2-night trip
Verified

10/10 Exceptional

Very happy with stay, we were delayed as flight was canceled and staff were very understanding and obliging thank you
LORRAINE, 2-night trip
Verified

10/10 Exceptional

Clean inside very nice good spot close to everything
Payton, 1-night trip
Verified

10/10 Exceptional

Location was great. Staff were lovely. Pool was nice
Sonya, 1-night trip
Verified

8/10 Very good

Good, clean and well equipped.
Jennifer, 2-night trip
Verified

8/10 Very good

The stay was good but perhaps bit of improvement on customer service would be good, we ran out of coffee/tea but had to call the staff 3 times before it was being delivered and we wanted to have a swim but the swimming pool was not very clean. Thanks.
Neil, 2-night trip
Verified

8/10 Very good

Courteous kaimahi, clean room. Nice outside pool. No spas
Chris, 1-night trip
Verified

6/10 Good

Clean room no spa no heated pool
Romana, 2-night trip
Verified

10/10 Exceptional

Very clean rooms. Helpful staff. Good value
Janet, 1-night trip
Verified

10/10 Exceptional

Close to Tepuia for dinber and show
John, 1-night trip
Verified

2/10 Poor

If you are going to stay in Rotorua just spend the money and get something nice. Need to hire a new cleaner, room was barely clean and had stains on the toilet seat, the beds were horrible and hard, sheets were stained. We had an internal door to another room so it felt very unsafe. Very noisy, you can hear everything going on in the other rooms, there was banging and yelling at 2am which kept me up. Did not feel comfortable staying here at all.
Natalie, 1-night trip
Verified

10/10 Exceptional

Newly renovated room, very spacious. Great beds and all utilities are brand new.
Ants, 2-night trip
Verified

6/10 Good

It wasnt very clean, the bed was just to bed pushed together so not comfy at all. Not terrible but definitely not great.
brayden, 1-night trip