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Tropicana Lagoon Apartments

3.5 star property
Beachfront hotel in Port Vila with outdoor pool and restaurant

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Right by the sea, Tropicana Lagoon Apartments offers a warm welcome with beachfront dining, ocean views from LAGOON Restaurant, and activities like kayaking. Unwind at the private beach or relax in the garden; enjoy coffee at the coffee shop/cafe. Previous guests praised this hotel's overall condition.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Beach sun loungers
  • Beach towels
  • Beach bar
  • Coffee shop/cafe
  • Babysitting
  • Airport shuttle
  • Terrace

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Kitchenette
  • Private bathroom
  • Television
The current price is CNY1,590
CNY1,828 total
includes taxes & fees
Jun 11 - Jun 12

Why we love this property

Sandy white paradise
This hotel boasts a private white sand beach. Beach loungers, towels, and a beachfront restaurant create a coastal haven for kayaking and snorkeling.
Fine dining options
The restaurant offers al fresco, beachfront, poolside, and ocean-view dining experiences. Guests can also enjoy the cafe, bar, and cooked-to-order breakfast.
Stylish room escapes
Individually decorated guestrooms open to furnished balconies or patios. Each space boasts curated decor for a one-of-a-kind hotel experience.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Delightful Waterfront Studio

Delightful Waterfront Studio | In-room safe, individually decorated, iron/ironing board

Delightful Waterfront Studio

  • Beach view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Tropical 2-Bedroom Apartment

Tropical 2-Bedroom Apartment | In-room safe, individually decorated, iron/ironing board

Tropical 2-Bedroom Apartment

  • Partial ocean view
  • 96 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

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Exterior
Nasama Resort
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9.0 out of 10, Wonderful, 719 reviews
The price is CNY887
CNY1,019 total
includes taxes & fees
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About the neighborhood

Map
Tropicana Lane off Teouma Road, Second Lagoon, Port Vila, Efate

What's nearby

  • Au Bon Marché Korman - 8 min walk - 0.7 km
  • Erakor Lagoon - 13 min walk - 1.1 km
  • University of the South Pacific - 2 min drive - 1.8 km
  • beach near propose park - 3 min drive - 2.5 km
  • Independence Park - 4 min drive - 3.2 km

Getting around

  • Port Vila Airport (VLI) - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Waterfall - ‬4 min drive
  • ‪Port Vila Central Market - ‬5 min drive
  • ‪Nambawan Café & Bar - ‬4 min drive
  • ‪The Beach Bar - ‬11 min drive
  • ‪Brewery Bar and Restaurant - ‬5 min drive

About this property

Tropicana Lagoon Apartments

Tropicana Lagoon Apartments is just 4.7 mi (7.6 km) from the airport and offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at LAGOON Restaurant, which serves breakfast, lunch, and dinner. A beach bar and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the overall property condition.

At a glance

DONE

Hotel size

    • 23 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 3.5 percent for credit card payments
    • The front desk is open daily from 8:00 AM - 6:00 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Barbecue grills

Traveling with children

  • Children stay free (see details)
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • On a private beach
  • Kayaking
  • Canoeing
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Horse riding nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • 6 buildings/towers
  • Built in 2010
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • An outdoor pool

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

LAGOON Restaurant - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately VUV 2000 to 5000 for adults, and VUV 1000 to 2500 for children
  • Airport shuttle service is offered for an extra charge of VUV 1600 per person (one-way)
  • Credit card charges are subject to an extra charge of 3.5 percent

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for VUV 1000.0 per day
  • Rollaway beds are available for VUV 3351.8 per night
  • Airport shuttle for children between the ages of 2 and 10 costs VUV 1000.00 (one-way)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Also known as

Tropicana Lagoon

Tropicana Lagoon Apartments

Tropicana Lagoon Apartments Port Vila

Tropicana Lagoon Port Vila

Tropicana Lagoon Apartments Resort Vanuatu/Port Vila

Tropicana Lagoon Apartments Hotel

Tropicana Lagoon Apartments Port Vila

Tropicana Lagoon Apartments Hotel Port Vila

Frequently asked questions

Does Tropicana Lagoon Apartments offer free cancellation for a full refund?

Yes, Tropicana Lagoon Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Tropicana Lagoon Apartments?

Yes, there's an outdoor pool.

Are pets allowed at Tropicana Lagoon Apartments?

Sorry, pets aren't allowed.

Is parking offered on site at Tropicana Lagoon Apartments?

Yes, there's free self parking.

Is airport shuttle service offered by Tropicana Lagoon Apartments?

Yes, an airport shuttle is available. The charge is VUV 1600 per person one-way.

What are the check-in and check-out times at Tropicana Lagoon Apartments?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM.

What is there to do at Tropicana Lagoon Apartments and nearby?

Have fun with onsite activities like kayaking and rowing. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and a garden.

Are there restaurants at or near Tropicana Lagoon Apartments?

Yes, LAGOON Restaurant offers alfresco dining and ocean views.

Does Tropicana Lagoon Apartments have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.

Does Tropicana Lagoon Apartments have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Tropicana Lagoon Apartments like?

Tropicana Lagoon Apartments is located on the waterfront, a short 19-minute walk from University of the South Pacific and 7 minutes' walk from Au Bon Marché Korman.

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Reviews

Tropicana Lagoon Apartments Reviews

8.0

Very Good

8.2

Cleanliness

7.8

Location

8.8

Staff & service

7.4

Property conditions & facilities

Popular mentions

Room
Restaurant
Food
Service staff

Reviews

Verified

10/10 Exceptional

Great staff and location. I would be very happy to stay there again in the future!
Nicholas, 2-night trip
Verified

10/10 Exceptional

It had good location and nice views
Jeniffer, 6-night trip
Verified

10/10 Exceptional

A smaller quiet resort that suits me. The meals were homely and delicious. Staff very friendly and obliging. It is probably older since the webpage photos but I found my stay pleasant and comfortable.
Frank Murray, 5-night trip
Verified

8/10 Very good

On going maintenance is constantly needed due to climate and age of buildings. We had a comfortable stay though. Staff were helpful and provided the few items missing from our room. Only a short walk from a big supermarket and a local produce market.
Evelyn, 5-night trip
Verified

8/10 Very good

This property is on a Lagoon and to go to a beach with the ocean is a little bid difficult. You should consider to rent a car. The staff is very friendly and helpful. They showed me how to stop the little buses , where you can reach the city and also one nice beach. They have a wonderful garden and a small pool is also there. It was a pleasant stay.
Annette, 3-night trip
Verified

6/10 Good

The staff was lovely, the grounds was well kept, the rooms need work, all the guests I met complained about their rooms, all of us had to have our rooms changed. Ants crawling in lines on the walls, one room has glass shutters falling off, the lagoons isn’t as nice looking as in the pictures. The restaurant food is over priced for what your get, the food wasn’t good but without other choices near by they purposely overcharge. I would never recommend to anyone.
Sonia, 4-night trip
Verified

4/10 Fair

Badly kept hotel

The waterfront restaurant is in a nice setting and the view is nice. The lagoon is dirty though, so fine for kayaking but not swimming. The duplex apartment was run down. The TV very small. The remote control disgusting. The aircon is in the living room. The aircon in the room does not work. You would not sit on the couches that are beyond stained. The floor is dirty. No blankets, just sheets. The mattress and bed is all caved in. There is no housekeeping and no one even swaps out towels or replenishes toilet paper or toiletries even on 4+ night stays.
4-night trip
Verified

4/10 Fair

I was extremely disappointed with Tropicana Lagoon Apartments. There's two things you ask for when you travel a good bed and a decent shower, both were below par at this property. Mould in the showers, dirty dirty bathroom. Bed was hard as a rock, no additional bedding or pillows. Apartments serviced every other day, no fresh towels, milk, coffee or basic needs. I would not recommend this property to anyone. If we could have changed to another property we would have in a heartbeat. It's not as advertised!!!!
Loren, 7-night trip
Verified

10/10 Exceptional

Great stay in Port Villa

Fantastic outdoor facilities, beautiful spot to enjoy the sunset by the water. Rooms were clean and comfortable.
Te Hiwi, 2-night trip
Verified

10/10 Exceptional

I don’t get to eat or dining there much But I love staying there for holidays and I recommend this for any one who need to have a quiet and peaceful mine of rest, please choose Tropicana.. Thank you for having me as a guest. It my pleasure to share your experience with others.. I love it ♥️♥️
Jimson, 5-night trip
Verified

2/10 Poor

Bed terrible dogs bark all night room dirty smells like a swamp in that area
Andrew O, 1-night trip
Verified

4/10 Fair

Noisy the room next to me sounded like they were in my room. Shower dribbled out with no hot water most days.
Wade, 3-night trip
Verified

8/10 Very good

We loved the spacious feel and layout of the apartment facing the beautiful pool. Loved the beach and lagoon too. Sarah was so kind to us, great customer service from her and the Chef. 🙏
Christine, 1-night trip
Verified

6/10 Good

Nice place great location but is in need of some maintenance work Wi-Fi and hot water were very intermittent
Andrew, 10-night trip
Verified

2/10 Poor

Overall is very run down compared to photos. Sheets were dirty for the first 2 days on arrival. Floors were dirty. No working shower, no hot water. Kitchen barely has any food on menu never in stock or limited choices. Bed was extremely noisy. Pillows were awful we got very sore necks and back and we aren’t old. Rust present in bathroom. Mould in bathroom. Room smells musky like mould. Village across is very noisy. They leave big outdoor lights on that shine right through the windows while trying to sleep at night. All mesh on windows had holes so got bitten by a lot of mosquitoes. Place is not as advertised at all. Pool is a lot smaller than pictured. Owner walks around the place and should be ashamed of himself! Taking people’s money when place is nothing like photos. This place is disgusting and not want you want on a holiday! Would never recommend this place to anyone! We walked out and went to stay at another place plus they refuse a refund of course.
Krystie Shayne, 6-night trip
Verified

6/10 Good

Booked a layover day and the hotel was fine but do not expect what is shown on the pictures as they were taken many years ago no doubt. definitely in need of a serious make over as well as the terms on booking.
Damien, 1-night trip
Verified

8/10 Very good

Small quiet resort. Good meals in the restaurant. Kim in the office went out of her way to help us. Small things could improve the stay - soap in the bathrooms, fresh towels without having to request them etc. Air conditioning unit struggled so room was warm - although cooler than outside temperature. Beds were uncomfortable to the point our son slept on the living room furniture.
Tracey, 3-night trip
Verified

2/10 Poor

Very disappointed - nothing like the website photos, very old, dated and more like a backpackers. A very costly exercise - we only stayed one night and lost money on 6 nights due to it being inside their cancellation policy. Very convenient for them seeing that it looks like a regular occurrence where guest check in and leave (without their money). You cant swim in the lagoon and it's far from town. Stay away.
Verified

8/10 Very good

The staff was very friendly and helpful but the property not as described. Run down especially the bathroom. Towels looked dirty and kitchen very limited. There was no shuttle to town, had to get transport ourselves, TV only had 2 channels and internet hardly working. No access in the rooms and password constantly changed
Vesna, 10-night trip
Verified

8/10 Very good

Property has a nice pool and restaurant on site. Need to take a bus or hire a car to get anywhere else (other than to the little supermarket about a 5 minute walk away). Rooms are in dire need of an upgrade, beds are super squeaky, mattresses are not very comfortable. The kitchen and bathroom especially needs to be fixed as even though they're cleaned daily look dirty. Bathroom floods with every shower as the water leaks from the shower. Staff are lovely, Kim the manager is more than happy to help with what's around or organise transport, always a smile on her face. The ladies who clean the rooms are super friendly and do the best they can.
Verified

10/10 Exceptional

property only recently reopened after covid but they have done a good job getting ready. the managers kim and freddy do such a great job looking after the guests they really do go above and beyond. they make great food in their small restaurant really worth a try. only thing to note compared to website is that there is no oven or washing machine in the rooms and wifi is turned on and off to the room so if its a last minute booking you may not have wifi. Seems this is an operational decision to save a few dollars as they progress . hopefully the owner will come up with a better option as its really the only negative thing about the place.
Verified

6/10 Good

The staff was very kind and helpful, but there were several problems. 1) They did not have our correct booking so one of our rooms wasn't ready. 2) The hot water heaters didn't have batteries. 3) One room only had one towel for three people. More towels were requested but never came. 4) The fridge didn't work. 5) It advertised a/c but the bedrooms didn't have a/c. Only the main living area. 6) The shower leaked severely all over the bathroom floor. The view was lovely, but the efficiency of the apartments were severely lacking, making it a somewhat frustrating stay. :(
Aaron, 1-night trip
Verified

4/10 Fair

We stayed at Tropicana for a week in August. We chose this hotel as we needed a kitchen and a separate bedroom, both of which it had. The size of our two bedroom apartment was fantastic and the crockery and saucepans seemed to be brand new. Unfortunately, this is where the positives ended for us. Everything seemed too hard for the staff at Tropicana. Our package included plunger coffee and a continental breakfast of fruit. 3 out of 7 mornings we were told the plunger was “broken.” Unless a plunger is smashed on the floor, how does it break? It was pure laziness and the staff did not want to make coffee. 2 of our mornings we were told there was no fruit. We requested extra washing up detergent, milk, oat milk (which had been served on previous days) and a few breakfast items such as bacon, to which we were told on every occasion, they had none. The shower was not nice. We came out of the shower feeling more dirty than when we went in. The bathroom towels were revolting. Do not get me started on the beds… all you had to do was blink and it sounded like an earthquake. The bed was rock hard and the sound resembled sleeping on plastic bottles. We ended up going to other resorts and using their facilities for the day (restaurants and pools) and the staff seemed surprised we were doing this and not using the facilities at Tropicana. Getting a bus to and from Tropicana was very easy. We had the best family holiday in Vanuatu, just not at Tropicana.
Jessica, 7-night trip
Verified

8/10 Very good

This review is made in the following context: 1. Our to stay at Tropicana Lagoon Apartment was about 5 weeks after Vanuatu was hit by 2 devastating cyclones; 2. Vanuatu is a poor and an undeveloped country and therefore ease of access to modern comfort is limited. We stayed 7 days and was allocated a family room opposite the pool. Upon our arrival we were warmly greeted by Kim the site manager. She was the perfect hostess for the whole duration of our stay. With respect to the room facilities, the air conditioning units are old and not of acceptable working standard if was in Australia. However, this is Vanuatu. We set the temperature to 16 C and with the assistance of the ceiling fan, they provided sufficient comfort. Like the a/c the refrigerator works but is not of acceptable working standard. It was erratic and there were days when the fridge did not work. In the final days we discovered that the adaptor used to plug the refrigerator is loose. Finally, the shower tap leaked. Having made the above remarks, overall, our stay was pleasant and comfortable.
Alban Ah Chay Khinchow, 7-night trip
Verified

10/10 Exceptional

Séjour de rêve !

C'était super, bel environnement, calme et personnel très serviable. Merci
Christine, 3-night trip