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Hôtel Universel in Rivière-du-Loup

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Located in Rivière-du-Loup, Hôtel Universel offers a warm welcome with an indoor pool featuring a waterslide and a lifeguard on site. Unwind by the firepit or indulge in international cuisine at Restaurant - Boreal. With free WiFi, extended parking, outdoor furniture and helpful multilingual staff your stay will be relaxing and enjoyable.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Waterslide
  • Room service
  • Massage/treatment rooms
  • 24-hour business center
  • Business center
  • Meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
The current price is CNY935
CNY1,113 total
includes taxes & fees
Jun 18 - Jun 19

Why we love this property

Business meets bliss
Located in the city center and business district, this hotel offers meeting rooms and a 24-hour business center. Unwind at the full-service spa with massages.
Taste temptation trail
The hotel dishes up international cuisine at its restaurant. Morning hunger pangs lead to cooked-to-order breakfast, while evening calls for sips at the bar.
Spa escape
The full-service spa offers daily treatments in dedicated rooms, including couples spaces. A sauna, hot tub, and 24-hour gym await after indulgent massages.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds

8.8 out of 10
Excellent
(121 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Excellence Room 2 Queen Beds

Excellence Room 2 Queen Beds | Hypo-allergenic bedding, individually decorated, individually furnished

Excellence Room 2 Queen Beds

8.6 out of 10
Excellent
(48 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds

  • Sleeps 4

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 1 King Bed

  • Sleeps 4

View all photos for Classic Room, 1 Queen Bed

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 1 Queen Bed

  • Sleeps 4

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(58 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Excellence Room

Excellence Room | Hypo-allergenic bedding, individually decorated, individually furnished

Excellence Room

8.0 out of 10
Very good
(5 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Privilege Club Room

Privilege Club Room | Hypo-allergenic bedding, individually decorated, individually furnished

Privilege Club Room

9.0 out of 10
Wonderful
(33 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Murphy Bed

View all photos for Excellence Room 2 Queen Beds

Hypo-allergenic bedding, individually decorated, individually furnished

Excellence Room 2 Queen Beds

  • Sleeps 4

View all photos for Classic Room, 1 Queen Bed

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 1 Queen Bed

9.2 out of 10
Wonderful
(51 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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9.2 out of 10, Wonderful, 1,999 reviews
The price is CNY841
CNY1,001 total
includes taxes & fees
Jun 21 - Jun 22
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About the neighborhood

Map
311, boul. Hotel-de-Ville, Rivière-du-Loup, QC, G5R 5S4

What's nearby

  • Musee du Bas St Laurent - 18 min walk - 1.6 km
  • Cegep De Riviere-du-Loup - 3 min drive - 1.9 km
  • Centre Culturel Berger - 4 min drive - 2.6 km
  • Parc des Chutes - 5 min drive - 3.0 km
  • Pot-a-l'Eau-de-Vie - 12 min drive - 10.7 km

Getting around

  • Bagotville, QC (YBG) - 75.5 miles/121.4 km

Restaurants

  • ‪Subway - ‬17 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪L'Innocent - ‬3 min drive
  • ‪Tim Hortons - ‬15 min walk
  • ‪Brulerie Ange Ou Démon - ‬3 min drive

About this property

Hôtel Universel in Rivière-du-Loup

Located near a train station, Hôtel Universel in Rivière-du-Loup is a great choice for a stay in Rivière-du-Loup. Guests can visit the spa to indulge in hot stone massages, thalassotherapy, or reflexology, and international cuisine is served at Restaurant - Boreal, which is open for breakfast and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves. The pool and helpful staff get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 300 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 11 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite extended parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Waterslide
  • Children's menu
  • Lifeguard on site

What to do

  • Pool table
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Snowmobiling nearby
  • Whale-watching nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (183 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike storage

Facilities

  • 1 building/tower
  • Built in 1973
  • ATM/banking
  • Fireplace in lobby
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Waterslide
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Spa

UniverSpa has 12 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Restaurant - Boreal - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CAD 7 to 16 per person
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Spa access is available for an extra charge of CAD 45

Renovations and closures

The following facilities or services will be unavailable from May 22 2026 to May 26 2026 (dates subject to change):
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 40.24 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 10:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property Registration Number 054854, 2026-11-30

Also known as

Hôtel Universel in Rivière-du-Loup

Universel in Rivière-du-Loup

Hôtel Universel Rivière-du-Loup Riviere Du Loup

Hôtel Universel Rivière-du-Loup

Universel Rivière-du-Loup Riviere Du Loup

Universel Rivière-du-Loup

Hôtel Universel in Rivière du Loup

Universel In Riviere Du Loup

Hôtel Universel in Rivière du Loup

Hôtel Universel in Rivière-du-Loup Hotel

Hôtel Universel in Rivière-du-Loup Rivière-du-Loup

Hôtel Universel in Rivière-du-Loup Hotel Rivière-du-Loup

Frequently asked questions

Does Hôtel Universel in Rivière-du-Loup offer free cancellation for a full refund?

Yes, Hôtel Universel in Rivière-du-Loup does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hôtel Universel in Rivière-du-Loup?

Yes, there's an indoor pool. Guests have pool access from 8:30 AM to 10:00 PM. The pool will be unavailable from May 22 2026 to May 26 2026 (dates subject to change).

Are pets allowed at Hôtel Universel in Rivière-du-Loup?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 40.24 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Hôtel Universel in Rivière-du-Loup?

Yes, there's free self and extended parking. Electric vehicle charging is available.

What are the check-in and check-out times at Hôtel Universel in Rivière-du-Loup?

Check-in start time: 4 PM; Check-in end time: 11 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Hôtel Universel in Rivière-du-Loup and nearby?

Have fun with nearby winter activities like snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hôtel Universel in Rivière-du-Loup also has a waterslide and a 24-hour fitness center, as well as spa services.

Are there restaurants at or near Hôtel Universel in Rivière-du-Loup?

Yes, Restaurant - Boreal offers international cuisine.

What's the area around Hôtel Universel in Rivière-du-Loup like?

Hôtel Universel in Rivière-du-Loup is in the heart of Rivière-du-Loup, a short 19-minute walk from Musee du Bas St Laurent. Travelers say that the hotel is in a great location.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

8.8

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Pet access was convenient and welcoming with ground floor rooms and easy parking right outside. (19 reviews)
  • The spa was lovely, nice, and wonderful, offering great massages and a calming atmosphere. (16 reviews)
  • The pool was a highlight for many guests, being spacious, clean, and perfect for kids with a slide. (41 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Restaurant
Location
Children
Bed
Highways
Food
Elevator
Breakfast

Reviews

Verified

10/10 Exceptional

All of the above Great restaurant meal, comfy beds
Donald, 1-night trip
Verified

10/10 Exceptional

Nice staff and room for the price
Jennie, 1-night trip
Verified

10/10 Exceptional

Pool and room were great
Wylie, 1-night trip
Verified

10/10 Exceptional

Room was good, was able to check in 30 minutes early. Decent stay.
Varun, 1-night trip
Verified

10/10 Exceptional

Staff and amenities were great
Anita, 1-night trip
Verified

8/10 Very good

Friendly staff, clean rooms, and right of the highway
Nicole, 1-night trip
Verified

10/10 Exceptional

Beautiful location and nice pool
CRAIG, 1-night trip
Verified

10/10 Exceptional

Nice quiet stay, exactly what we needed.
Sydney, 1-night trip
Verified

10/10 Exceptional

Room was great, pool was awesome, slide was sketchy. Bar was great!
Colbie, 1-night trip
Verified

10/10 Exceptional

Great breakfast. Friendly staff. Clean and comfortable room
Spencer, 1-night trip
Verified

10/10 Exceptional

Amazing hotel super restaurant access from the hotel !
Jean-Francois, 1-night trip
Verified

10/10 Exceptional

Friendly staff, clean modern rooms and a nice restaurant.
Warren, 1-night trip
Verified

10/10 Exceptional

Nice and clean room and pool
Marie-Eve, 1-night trip
Verified

10/10 Exceptional

We went for a walk upon arrival and felt safe, supper and breakfast at Boreal restaurant was delicious and decently priced!!
Ghislain, 1-night trip
Verified

10/10 Exceptional

Restaurant excellent food and service
Judy, 1-night trip
Verified

10/10 Exceptional

great service and excellent quality
Ahmed, 1-night trip
Verified

10/10 Exceptional

Nice room. Pool is perfect
Danny, 1-night trip
Verified

10/10 Exceptional

Very clean property for a night layover on our trip back
Youssef, 1-night trip
Verified

10/10 Exceptional

We were there for 3 nights for a hockey tournament. Greatest hotel. Prestige rooms arena really nice and clean. Courteous staff. The kids really enjoyed the pool, hot tub and water slide. Highly recommend this hotel. We will be back for sure!
Kathleen, 3-night trip
Verified

8/10 Very good

It was ok for the price. Clean and good service.
Isabelle, 1-night trip
Verified

10/10 Exceptional

Room was clean, freshly paint, quiet
Kevin, 1-night trip
Verified

8/10 Very good

Very clean. Staff helpful
Kim, 1-night trip
Verified

10/10 Exceptional

This hotel has been renovated extensively since our last visit several years ago. The rooms are very nice and the food in the restaurant is excellent.
Steven, 1-night trip
Verified

10/10 Exceptional

Fall bike trip

The hotel was great, clean and comfortable. The restaurant was also very good.
Anton C, 1-night trip
Verified

10/10 Exceptional

Bilingual staff made my stay very comfortable. Recommend highly!!
Arthur, 3-night trip