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Palacio Mundo Imperial All Inclusive Resort

4.5 star property
Luxury Acapulco hotel with full-service spa, connected to the convention center

Choose dates to view prices

Palacio Mundo Imperial All Inclusive Resort puts you within a 10-minute drive of Arena GNP Seguros. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Mizumi, one of 4 restaurants, serves seafood and is open for dinner. Other highlights at this luxurious hotel include 6 outdoor pools, a bar/lounge, and a sauna.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 4 restaurants and 2 poolside bars
  • Full-service spa
  • 6 outdoor pools
  • Breakfast available
  • Free area shuttle
  • Free beach shuttle
  • Sauna
  • Free beach club nearby
  • Children's pool
  • Swim-up bar

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Private bathroom
  • Garden
  • Daily housekeeping
The current price is CNY2,105
CNY2,526 total
includes taxes & fees
Jun 14 - Jun 15

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Two Superior Double Beds Diamante View AI

Two Superior Double Beds Diamante View AI | In-room safe, individually furnished, desk, laptop workspace

Two Superior Double Beds Diamante View AI

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Two Deluxe Double Beds Resort View All Inclusive

Two Deluxe Double Beds Resort View All Inclusive | In-room safe, individually furnished, desk, laptop workspace

Two Deluxe Double Beds Resort View All Inclusive

  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Two Club 89 Double Beds Diamante View AI

In-room safe, individually furnished, desk, laptop workspace

Two Club 89 Double Beds Diamante View AI

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Two Club 89 Double Beds Resort View AI

In-room safe, individually furnished, desk, laptop workspace

Two Club 89 Double Beds Resort View AI

  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Superior Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Two Deluxe Double Beds Resort View All Inclusive

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Luxury Room

  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Club Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Club Room

  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Room

  • Resort view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Map
Plan de Los Amates, Blvrd Barra Vieja N3, Acapulco, GRO, 39890

What's nearby

  • Boulevard de las Naciones - 2 min walk - 0.2 km
  • Forum de Mundo Imperial - 3 min walk - 0.3 km
  • La Isla Shopping Village - 7 min walk - 0.6 km
  • Plaza Isla Diamante - 12 min walk - 1.0 km
  • Laguna Tres Palos - 5 min drive - 1.9 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 3 min drive
  • Free area shuttle
  • Free beach shuttle

Restaurants

  • ‪Carnivore - ‬4 min walk
  • ‪Rino’s Casa Napoli - ‬14 min walk
  • ‪Comedor Mundo Imperial - ‬1 min walk
  • ‪Mizumi - ‬1 min walk
  • ‪Juan Valdez Cafe - ‬11 min walk

About this property

Palacio Mundo Imperial All Inclusive Resort

  • Palacio Mundo Imperial All Inclusive Resort puts you within a 10-minute drive of Arena GNP Seguros. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Mizumi, one of 4 restaurants, serves seafood and is open for dinner. Other highlights at this luxurious hotel include 6 outdoor pools, a bar/lounge, and a sauna.

All inclusive details

  • All-inclusive room rates at Palacio Mundo Imperial All Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 814 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Children's club*
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 20 lbs per pet)*
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free secured, covered onsite valet parking
DONE

Offsite

    • Free area shuttle
    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Free local shuttle
  • Babysitting (surcharge)
  • Lifeguard on site

What to do

  • Free beach shuttle
  • Beach volleyball
  • Shopping
  • Free beach club nearby
  • Beach nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • 6 outdoor pools
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Reception hall
  • Dock

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • 46-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Mizumi - This seafood restaurant specializes in seafood and serves dinner only. Reservations are required.
Marche - This restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required. Open daily.
Acua - This poolside family restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Carnivore - This steakhouse serves lunch and dinner. Reservations are required. Open daily.
A ROMA - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 420 for adults and MXN 210 for children

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MXN 350.0 per day
  • Children's club access is available for an extra charge

Pets

  • Pets are allowed for an extra charge of MXN 1500 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

PALACIO MUNDO IMPERIAL- All Inclusive MI Hotel
PALACIO MUNDO IMPERIAL- All Inclusive MI ACAPULCO
PALACIO MUNDO IMPERIAL- All Inclusive MI Hotel ACAPULCO

Frequently asked questions

Is there a pool at Palacio Mundo Imperial All Inclusive Resort?

Yes, there are 6 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Palacio Mundo Imperial All Inclusive Resort?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 20 lbs per pet. There's a charge of MXN 1500 per pet, per night. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Palacio Mundo Imperial All Inclusive Resort?

Yes, there's free valet parking.

What are the check-in and check-out times at Palacio Mundo Imperial All Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Palacio Mundo Imperial All Inclusive Resort and nearby?

Have fun during the warmer months with activities such as volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. Palacio Mundo Imperial All Inclusive Resort also has 2 poolside bars and a sauna, as well as a garden.

Are there restaurants at or near Palacio Mundo Imperial All Inclusive Resort?

Yes, there are 4 onsite restaurants, featuring seafood, pool views, and poolside dining.

Does Palacio Mundo Imperial All Inclusive Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Palacio Mundo Imperial All Inclusive Resort like?

Palacio Mundo Imperial All Inclusive Resort is in Puente del Mar, a short 3-minute drive from General Juan N. Alvarez Intl. Airport (ACA) and 4 minutes' walk from Forum de Mundo Imperial.

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Reviews

Palacio Mundo Imperial All Inclusive Resort Reviews

8.2

Very Good

8.2

Cleanliness

7.8

Amenities

8.6

Staff & service

8.0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

M
Cesar Augusto, 3-night trip
Verified

4/10 Fair

I had to pay for an upgrade, is like they offer i
MARIA DE LA LUZ, 2-night trip
Verified

10/10 Exceptional

Me gusta mucho el hotel es grande tiene sus albercas con agua cristalina y una temperatura increíble, las habitaciones son muy amplían cómodas y limpias y que decir el todo incluido sus restaurantes con alimentos muy abundantes y sabrosos
Adelita, 2-night trip
Verified

8/10 Very good

Deben cambiar las toallas del club de playa, están todas deshilachadas y son pequeñas, solo los alimentos de los restaurantes de la noche son buenos, los snaks NO son de buena calidad
ADRIANA MARÍA, 3-night trip
Verified

10/10 Exceptional

Todo muy bien
Gabriel, 3-night trip
Verified

6/10 Good

encontre cucarachas en mi habitacion
ANA MARIA CORTEZ, 3-night trip
Verified

10/10 Exceptional

Excelente hotel, en dónde te permiten combinar la estancia con otros hoteles del complejo. Muy buena atención y servicios.
Ramón, 3-night trip
Verified

2/10 Poor

No se alojen en este lugar, te venden un todo incluido y al final no tienen la categoría ni los estándares para serlo Una decepción total, al llegar nos cobraron más dinero por darnos las habitaciones pero sin poder hacer uso de las instalaciones, esperamos hasta la 1 PM y nada, no te permitían comer nada, algunos restaurantes hasta cobraban los alimentos. Todo el tiempo te están vigilando, cuando ya logramos cenar, luego se no poder comer nada, te llevan unos tickets con la cuenta y todo el tiempo hasta para las toallas te piden el número de habitación. Los elevadores por lo regular siempre hay filas. Las instalaciones son viejas, la mayoría del personal es ineficiente. Cuando te bañas se sale el agua hacia el área del lavabo y de el escusado, hay que estar secando.
Joel Vicente, 1-night trip
Verified

6/10 Good

La habitacion es muy buena opcion, es amplia, tiene espacio distribuido bien y esta limpoa ademas de que elmpersonal de limpieza en habitacion es muy amable y deja todo super bien. La atencion en el hotel y su personal, esta 50/50 ya que muchos son amables y muy serviciales y muchos tambien parece que les cuesta hasta decirte buenos dias. Ademas en los restaurantes muchos te exigen que les dejes el tip a pesar de ser un hotel todo incluido y que muchas ocasiones no andas con dinero en el dia precisamente porque es todo incluido.
Gabriela, 4-night trip
Verified

8/10 Very good

Es la quinta vez que me hospedo en este hotel y es claramente por qué me encanta !! Pero esta vez conocí su club de playa y deja mucho que desear :( la alberca estaba muy sucia , se nota que no le dan mantenimiento y los meseros no son nada serviciales , hasta que yo me acerqué a uno de ellos pude pedir algo para beber … no me quiero imaginar si hubiese estado en el área de playa… menos me iban a atender ..
Yadira, 2-night trip
Verified

10/10 Exceptional

Increíble todo
Guadalupe Aime, 4-night trip
Verified

8/10 Very good

Habitaciones limpias, sobre el cargador que tienen de tesla deberían de poner más y dejar las reglas claras, porque en una ocasión uno de valet me dijo que no estaba permitido conectarlo, pero otro vehículo lo estaba usando, o luego mencionaban que no habían dejado la llave, cuando a mi si me lo exigian.
Juan Pablo, 3-night trip
Verified

10/10 Exceptional

Los alimentos superaron mis espectativas
Marco, 2-night trip
Verified

2/10 Poor

La atención fue realmente nefasta. Pagamos un plan all inclusive que en la práctica no ofrecía ningún beneficio real. En el club de playa me quedé sin alimentos porque, según el personal, tenían una demora de 3 horas y ya no podían atenderme. Para poder comer era obligatorio hacer reservación; si no, simplemente te quedabas sin servicio. Claramente no están preparados para recibir a la cantidad de personas que aceptan, lo que se traduce en una pésima experiencia y mala atención.
Michelle, 2-night trip
Verified

6/10 Good

La habitación podría estar mas limpia,los apagadores muy sucios y etc letrero de no molestar , el room service sin mantel la mesa son detalles que podrian hacer la diferencia
Alejandra, 3-night trip
Verified

10/10 Exceptional

Todo perfecto! Gran lugar
Alberto, 2-night trip
Verified

2/10 Poor

Terrible tardaron 5 horas para entregarnos la habitación segun porque no tenian mucho personal, las toallas del baño sucias y percudidas, no las limpian bien solo como una pasada.. nos salio un pelo en la comida.. los camiones que te llevan al princess o al club de playa manejan terrible una nos toco un frenon q mi niña se pego en la frente y la otra el chofer discutio con un pasajero y freno en seco Los carritos de comida de la noche anterior que piden a los cuartos y se quedan en los pasillos los recogen como hasta las 6 pm
Karla oriselle, 3-night trip
Verified

10/10 Exceptional

Me encanta, la Comida riquísima
Vrissa Vanessa, 3-night trip
Verified

10/10 Exceptional

El personal fue muy amable. La experiencia de todo incluido y poder disfrutar de 3 hoteles a la vez fue magnífico!!! Lo único malo fue que en la barra de la alberca el mesero ignoró una petición que le hice , tuve que dar la vuelta y ponerme frente a él , y el aderezo de las alitas de la alberca estaba echado a perder , con un sabor muy desagradable y las alitas igual muy feas . Nunca pidan alitas cuando vayan! Pidan una cubana con clamato estan deliciosas!! Y es mejor la atención de la mesera fuera de la alberca .. Nos encantó el bufete MARCHÉ !! De 10!! Con MARY la que hace las quesadillas mi mamá tuvo una atención inigualable! El restaurante A ROMA si estuvo rico pero el personal no es muy amable la verdad , te ven con ojos extraños , no me gustó la atención pero si la comida y la bebida . Ojalá pongan en las cafeteras café natural por que solo había con vainilla . Nos queremos hospedar muy pronto muchas veces más y disfrutar nuevamente el todo incluido , fue increíble!!
Yadira, 2-night trip
Verified

8/10 Very good

Tiendas cerca, limpia, excelente servicio
Oscar, 4-night trip
Verified

6/10 Good

Habitación limpia
DANIEL, 3-night trip
Verified

8/10 Very good

Las instalaciones en general estaban en buen estado, el personal del hotel súper amable.
Armando, 2-night trip
Verified

10/10 Exceptional

Sin duda regresaría y lo súper recomendaría! Me gustó mucho y la pasamos increíble
Rosa Erica, 2-night trip
Verified

8/10 Very good

La vdd el hotel es muy caro para un all inclusive va lo que ofrece , no hay acceso a
christian, 3-night trip
Verified

2/10 Poor

Todo mal
Juan Carlos, 2-night trip