Near Playa de Muro, Eix Lagotel Holiday Resort offers an upscale family-friendly retreat with a coffee shop, 2 poolside bars and multiple pools. Families can unwind in the garden or enjoy activities like cycling and childcare services while taking advantage of free WiFi.
Carrer del Circuit del Llac, s/n, Playa de Muro, Muro, Mallorca, 7458
What's nearby
Playa de Muro - 16 min walk - 1.4 km
Platja dels Francesos - 18 min walk - 1.5 km
Cova de Sant Martí - 3 min drive - 2.2 km
Alcúdia Beach - 7 min drive - 2.8 km
Alcúdia Port - 10 min drive - 9.1 km
Getting around
Palma de Mallorca Airport (PMI) - 64 min drive
Inca Station - 23 min drive
Sa Pobla Station - 24 min drive
Petra Station - 24 min drive
Free area shuttle
Free beach shuttle
Restaurants
Romanov Sky Bar - 17 min walk
Picco - 4 min drive
Bike Point Cafe - 17 min walk
S'Albufera - 12 min walk
Gran Cafe 1919 - 4 min drive
About this property
Eix Lagotel Holiday Resort
When you stay at Eix Lagotel Holiday Resort, you'll be within a 10-minute drive of Alcúdia Port and Hidropark. Guests indulge in mani/pedis, then grab a bite to eat at the coffee shop/cafe. Other highlights include 3 outdoor pools, a bar/lounge, and a fitness center. Fellow travelers say great things about the overall property condition.
All inclusive details
All-inclusive room rates at Eix Lagotel Holiday Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
All buffet meals, snacks, and select beverages included
Entertainment
Onsite entertainment and activities
At a glance
DONE
Hotel size
251 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
Children's club*
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free offsite parking nearby
DONE
Offsite
Free area shuttle
Free beach shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
2 poolside bars
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Traveling with children
Children's club (surcharge)
Children's pool
Mini golf
Free local shuttle
Playground
Grocery/convenience store
What to do
Free beach shuttle
Padel court
Mini golf
Pool table
Table tennis
Beach nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Sailing nearby
Scuba diving nearby
Working away
Meeting room
Conference space (538 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Laundry facilities
Luggage storage
Multilingual staff
Free beach shuttle
Bicycle rentals
Pool loungers
Facilities
2 buildings/towers
Built in 1989
ATM/banking
Garden
Terrace
Television in common areas
Fitness center
3 outdoor pools
Arcade/game room
6 indoor padel courts
Sauna
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Roll-in shower
Wheelchair-width doorways
Tile flooring in room
Room amenities
Be entertained
30-inch flat-screen TV
Satellite TV channels
Home comfort
Climate-controlled air conditioning and heating
Sleep well
Bed sheets provided
What to enjoy
Furnished balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe (surcharge)
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
Safes in guestrooms can be used for EUR 13 per week
Renovations and closures
The property is closed between November 5 and April 9.
Children & extra beds
Children's club access is available for an extra charge
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hotel Lagotel Club
Hotel Lagotel Club Muro
Lagotel
Lagotel Club
Lagotel Club Hotel
Lagotel Club Muro
Lagotel Hotel
Eix Lagotel Aparthotel Muro
Eix Lagotel Aparthotel
Eix Lagotel Muro
Eix Lagotel
Lagotel Hotel Playa De Muro
Lagotel Alcudia
Lagotel Majorca
Eix Lagotel Playa De Muro, Majorca
Eix Lagotel Hotel Muro
Eix Lagotel Hotel
Eix Lagotel
Eix Lagotel Holiday Muro
Eix Lagotel Holiday Resort Muro
Eix Lagotel Holiday Resort Hotel
Eix Lagotel Holiday Resort Hotel Muro
Frequently asked questions
Is Eix Lagotel Holiday Resort currently open?
The property is closed between November 5 and April 9.
Does Eix Lagotel Holiday Resort offer free cancellation for a full refund?
Yes, Eix Lagotel Holiday Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Eix Lagotel Holiday Resort?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Eix Lagotel Holiday Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Eix Lagotel Holiday Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Eix Lagotel Holiday Resort?
Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is 11 AM.
What is there to do at Eix Lagotel Holiday Resort and nearby?
Have fun with nearby activities like cycling, hiking, and sailing. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include 2 poolside bars and a sauna. Eix Lagotel Holiday Resort also has a fitness center and an arcade, as well as a garden.
Are there restaurants at or near Eix Lagotel Holiday Resort?
Yes, there's an onsite restaurant.
Does Eix Lagotel Holiday Resort have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Eix Lagotel Holiday Resort like?
Eix Lagotel Holiday Resort is a short 14-minute walk from Playa de Muro and 15 minutes' walk from Platja dels Francesos.
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Reviews
Eix Lagotel Holiday Resort Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
7.6
Location
8.4
Staff & service
7.8
Property conditions & facilities
Guest review summary
What guests liked
The hotel offers a convenient free bus to the beach and it's also within a 15-minute walkable distance. (6 reviews)
The breakfast was abundant, varied, and had plenty of options, with many guests praising its quality and selection. (7 reviews)
The hotel's pool areas were great, with a quieter Breezers fresh water pool and a no-fee policy for guests. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Food
Room
Service staff
Family friendly
Lobby
Restaurant
Reviews
Verified
10/10 Exceptional
May 21, 2025
Good place to stay. Closer to beach and 5 mins from downtown.
Sadanand
Sadanand, 2-night trip
Verified
8/10 Very good
Jun 9, 2025
We had a lovely time. Clean, friendly and helpfull staff.
Lee
Lee, 3-night trip
Verified
8/10 Very good
May 2, 2025
Food excellent with great pools. Travelled in April, so hotel a little quiet, suspect a lot livelier during the Summer.
Although a little out of the way, the hotel's frequent free bus to the beach an absolute boon.
Disappointed with the view from the room on Poolside side of the hotel - new sports complex spoiling the view a little.
Overall a very good hotel.
Ian
Ian, 4-night trip
Verified
8/10 Very good
Sep 18, 2023
Provided all I expected for a base for a short visit. Staff very welcoming and helpful
Robert
Robert, 2-night trip
Verified
8/10 Very good
Jun 30, 2025
Good, clean hotel for the price. Beware mosquitos.
For the price, this hotel probably exceeded my expectations. It was very clean, tidy, back to the basics, no frills accomodation. The staff were really helpful and friendly. Onsite supermarket was well stocked and well priced. The adults only pool/bar was amazing. The evening entertainment was a bit naff. The breakfast buffet had lots of choice. Good location. Easy to walk to beach etc. the biggest drawback was due to the proximity to that lake, there were mosquitos everywhere.
Kyle
Kyle, 4-night trip
Verified
10/10 Exceptional
Sep 15, 2024
The hotel is really good, the room was clean and the staff were helpful. The only shortcoming finding parking area.
keyvan jodeiri
keyvan jodeiri, 2-night trip
Verified
10/10 Exceptional
Oct 30, 2023
Enjoyed our family long weekend
Enjoy our family long weekend stay. Like there was an adults pool as we had no children with us. Only comment would be bar snacks there as we had to go over to other pool. Didn’t have to be much just something light? But everything else was great. Thanks for helping us make treasured memories!!
Lee
Lee, 3-night trip
Verified
8/10 Very good
Oct 16, 2023
Overall better than average for 3rd stay
My 3rd stay at this hotel for our annual cycling holiday. Pros - for cycling, great variety of food for half board, self service laundry, being able to bring bikes to the room. Cons - mosquitoes and poor Wi-Fi. On this trip only, the mattress in my room does need to be changed. Some of my group complained the level of cleanliness in the bathroom was below par.
Service levels in the restaurant and reception were always were always friendly and warm
Seng
Seng, 6-night trip
Verified
10/10 Exceptional
May 9, 2026
Fab hotel great amenities with 2pools and evening entertainment and good food selections. 10 mins walk to the beach and close to bars restaurants and shops. Good value for money and totally recommended.
Teody
Teody, 3-night trip
Verified
10/10 Exceptional
May 16, 2026
Must say, was far better than I expected. Very clean, very friendly and everything you need. Had bed and breakfast, breakfast was good. Paid for.dinner one night as I felt lazy and there was a good selection of food that tasted nice and a chef cooking fresh fish on order.
Anthony
Anthony, 5-night trip
Verified
10/10 Exceptional
Oct 18, 2023
Nice hotel
Erik
Erik, 3-night trip
Verified
6/10 Good
Sep 21, 2025
Mosquitoes. That is all.
Martyn
Martyn, 7-night trip
Verified
8/10 Very good
Jul 8, 2024
Nice place, kors of activities
Tanja Horn
Tanja Horn, 7-night trip
Verified
10/10 Exceptional
Apr 8, 2024
Everything was ok, breakfest good, room excellent, rezeption absolutely friendly.
Eva Bernadett Galambosne
Eva Bernadett Galambosne, 3-night trip
Verified
2/10 Poor
Aug 12, 2025
you really do get what you pay for. The atmosphere and amenities might suit families with kids, but it’s definitely not ideal for couples looking for a relaxing or romantic getaway. Noise levels, lack of privacy, and underwhelming service made our stay unpleasant. I wouldn’t recommend it if you’re looking for comfort, quality, or any sense of escape.
Tsitsi
Tsitsi, 3-night trip
Verified
10/10 Exceptional
Sep 28, 2022
The food could be better (better quality)
Paulina
Paulina, 3-night trip
Verified
2/10 Poor
Jul 16, 2025
Reception staff awful.
Asked for a high floor with lots of light as i suffer from claustrophobia, got the tinyest room like colditz , never slept for 3 days reception said there were no other rooms proved to them that there were other rooms online with various websites including there own , they just laughed and shrugged their shoulder's as if to say tough luck . I was prepared to pay extra but they just turned me away .
Stay away from this diabolical Hotel.
Donald
Donald, 3-night trip
Verified
8/10 Very good
Oct 29, 2023
Nothing special. Fine enough for a mixed group. Loud entertainment until 11- 12 o’clock each night. Lacking chocolate at the buffet
Michael
Michael, 6-night trip
Verified
4/10 Fair
Apr 27, 2023
It's a very noisy and poor-quality food hotel. Cleaning staff screams and makes annoying with furniture dragged on the floor since 7am, sometimes the staff-team doesn't speak English at all, food doesn't taste good and food labels are missing.
Not a 4-star hotel!
Stay away!
Maria Chiara
Maria Chiara, 3-night trip
Verified
8/10 Very good
Jul 26, 2022
Basic but completely ok. Suitable for families. Clean. Good bathroom/ shower. Toilet that flushes properly! Room a bit poky for 4. Quiet at nights. Some staff need training in reception and restaurant. Food fine and certainly plentiful although no frills. Restaurant a bit hectic and noisy at peak times. Pools really great - the best part! Especially the quieter Breezers fresh water pool. Entertainment ok. Impossible to get taxis from the hotel which was a problem trying to get to the hidropark. But there’s a free bus to the beach. It’s actually only 15 mins to walk to the beach anyway. You can’t really compare it to more upmarket hotels but lagotel does the job and we had a great holiday. So if you aren’t really fussy it’s ok.
Anthony
Anthony, 7-night trip
Verified
2/10 Poor
Aug 6, 2025
avoid unless you are for the all inclusive chaos
Our experience at EIX Lagotel was honestly quite disappointing. While the location and pools were decent, the negatives quickly overshadowed the stay.
Breakfast was chaotic — extremely loud, overcrowded, and the doors to the outdoor seating were kept closed despite the packed dining hall. I asked for a white-only omelette, and the cook just poured some premixed liquid from a large plastic container into the pan. It clearly wasn’t just egg whites — honestly, it felt more like silk or custard than egg. Very off-putting.
Pillows were thin and uncomfortable, with strange pillowcases that had two open sides. We had to ask for extra just to sleep properly. The in-room safebox was unusable — no instructions, no key, and I assume it required a deposit, but no one explained.
Soundproofing was terrible. One night we couldn't sleep until 2 AM because our neighbors were having a loud party. The kids club had very limited hours and was completely closed on Sunday without warning.
Tennis courts and lake boats shown in the promotional photos simply don’t exist. We also found cockroaches — a few on the balcony and one inside the room.
Reception staff were rude and unhelpful. On top of that, they required a €5 deposit every time our kids wanted to play ping pong, and a €40 deposit just to borrow beach towels. For a supposed 4-star family resort, this all felt excessive and unfriendly.
We won’t be coming back. Too many issues
Emmanouil
Emmanouil, 4-night trip
Verified
6/10 Good
Nov 9, 2025
🌴 Hotelbewertung – 3 von 5 Sternen
✅ Das Positive:
- Schöne Anlage: Die Hotelanlage ist wirklich ansprechend gestaltet und lädt zum Entspannen ein.
- Saubere Zimmer & gemütliches Bett: Unser Zimmer war sehr sauber und das Bett äußerst bequem.
- Gutes Essen: Das Buffet zum Frühstück und Abendessen (Halbpension) war für diese Hotelkategorie absolut zufriedenstellend.
- Shuttleservice zum Strand: Alle 30 Minuten fährt ein Shuttle zum Strand – eine tolle Ergänzung, auch wenn wir selbst einen Mietwagen hatten. Viele andere Gäste haben den Service gerne genutzt.
- Kleines Gym vorhanden: Für sportliche Gäste gibt es ein kleines Fitnessstudio.
- All-Inclusive-Angebot: Gäste, mit denen ich gesprochen habe, waren mit dem All-Inclusive-Angebot sehr zufrieden.
- Kinderfreundlich: Ab 19 Uhr gibt es einen Bambini-Club, bei dem sich die Animateure viel Mühe geben – ideal für Familien.
- Poollandschaft: Sehr schön gestaltet mit einem separaten Adults-Only-Bereich – perfekt für etwas Ruhe zwischendurch.
❌ Das Negative:
- Mückenplage: Durch den angrenzenden Großensee war das Hotel stark mückenbelastet. Zwar haben wir es mit etwas Taktik geschafft, keine Mücke ins Zimmer zu bekommen, aber in Fahrstühlen und offenen Toiletten waren Mückenschwärme allgegenwärtig.
- Lautstärke in der Nacht: Nach Abschalten der Außenbeleuchtung um Mitternacht wurden Gäste vom Sicherheitsdienst gebeten, sich z
Jan - Philipp
Jan - Philipp, 6-night trip
Verified
6/10 Good
Nov 3, 2025
Goed hotel enkel het eten (ochtendbuffet) was te weinig gevarieerd.
John
John, 5-night trip
Verified
2/10 Poor
Oct 31, 2025
Billig, stinkig
Harri
Harri, 7-night trip
Verified
6/10 Good
Oct 11, 2025
Ansich schönes Hotel, gute Lage. Essen Buffet war sehr abwechslungsreich und lecker..
Service war immer hinterher und freundlich.
Nachteil, 70 Prozent Engländer, abends lange sehr laute Musik die den Innenhof beschallt und Bingo bis 23 Uhr und später
..