Whiteleys Hotel offers a great location, putting you within a 15-minute walk of Kensington Gardens and Kensington Palace. Also, Kensington High Street and Hyde Park are just a 5-minute drive away. The property is just a short walk to public transportation: Bayswater Underground Station is 7 minutes and Notting Hill Gate Underground Station is 9 minutes.
London (QQP-Paddington Train Station) - 18 min walk
London Paddington Station - 18 min walk
Shepherd's Bush Station - 29 min walk
Bayswater Underground Station - 7 min walk
Notting Hill Gate Underground Station - 9 min walk
Queensway Underground Station - 9 min walk
Restaurants
Sunday in Brooklyn - 3 min walk
Beam - 3 min walk
Alounak - 5 min walk
Guillam Coffee House - 4 min walk
Selesa Restaurant - 3 min walk
About this property
Whiteleys Hotel
Whiteleys Hotel offers a great location, putting you within a 15-minute walk of Kensington Gardens and Kensington Palace. Also, Kensington High Street and Hyde Park are just a 5-minute drive away. The property is just a short walk to public transportation: Bayswater Underground Station is 7 minutes and Notting Hill Gate Underground Station is 9 minutes.
At a glance
DONE
Hotel size
42 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
Property amenities
Services
24-hour front desk
Room amenities
Freshen up
Private bathroom
Shower only
Free toiletries
Toilet paper
Stay connected
Free WiFi (speed of 50+ Mbps)
More
Housekeeping on request
Fees & policies
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number 415267113
Also known as
The Chapter Hotels - Princes Court Hotel
The Chapter Hotels - Princes Court London
The Chapter Hotels - Princes Court Hotel London
Frequently asked questions
Are pets allowed at Whiteleys Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Whiteleys Hotel?
Sorry, there's no onsite parking at Whiteleys Hotel.
What's the area around Whiteleys Hotel like?
Whiteleys Hotel is a short 7-minute walk from Bayswater Underground Station and 18 minutes' walk from Kensington High Street.
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Reviews
Whiteleys Hotel Reviews
4.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
4.6
Cleanliness
3.6
Amenities
5.4
Staff & service
4.0
Property conditions & facilities
Reviews
Verified
4/10 Fair
Nov 2, 2025
The staff were very helpful!
emilio
emilio, 3-night trip
Verified
8/10 Very good
Aug 31, 2025
Great location and friendly service
Petri
Petri, 4-night trip
Verified
4/10 Fair
Jun 9, 2025
Hotel location is great as we have stayed in the area on previous visits to London.
Lee
Lee, 2-night trip
Verified
8/10 Very good
Jun 1, 2025
Good location and great value
Roland
Roland, 1-night trip
Verified
4/10 Fair
Sep 18, 2025
Was okay. Rooms were tired and lacked decent amenities. Definitely looked nothing like any of the photos. Staff were helpful and friendly though. And everything was okay.
Martin
Martin, 2-night trip
Verified
4/10 Fair
Dec 11, 2025
Staff were friendly enough and the price was good for London, but staff directed me up the wrong flight of stairs initially (I was on the 3rd floor - no lifts). The walls feel fairly thin and you could clearly hear noise and conversations from other rooms. The beds were not the most comfortable. So all in all poor sleep.
John
John, 1-night trip
Verified
8/10 Very good
Jun 24, 2025
Cute place! Great area. Toilet on one floor, sink and shower on the other. Ran out of tp!!!
camille
camille, 3-night trip
Verified
4/10 Fair
Jan 15, 2026
Our short stay of two days was disappointing. A couple of days earlier, we were changed to 10 minutes from each other, which hurt us because we had to modify the itinerary, transportation and budget. The rooms are very small, uncomfortable and poorly ventilated. It is impossible not to compare comfort and price in other places where we have stayed aesthetically more beautiful and comfortable at the same price. A disappointment.
Celso Damián
Celso Damián, 2-night trip
Verified
4/10 Fair
Sep 18, 2025
bathroom facilities were too poor, shower set sliding down during shower, tea cups are too small, didn’t tidy the room when we stayed for 2 nights.
Ben
Ben, 2-night trip
Verified
2/10 Poor
Dec 1, 2025
The room was absolutely terrible. There was constant noise coming from the toilet seat due to a poor plumbing system. There was a leak of water coming from the shower, which was fixed with paper. The bedroom was extremely dirty with stains of liquids, probably human semen, on the wall next to the bed, among other terrible things.
André
André, 5-night trip
Verified
8/10 Very good
Jul 8, 2025
Overall, It was alright. Place needs improvement. Specifically
Paolo Ruben Carlo
Paolo Ruben Carlo, 2-night trip
Verified
10/10 Exceptional
Sep 30, 2025
New chapter next week
I thought they were charging me $542 as stated in your advert, turned out 542 pounds but that is what receipt said. Too loud inside and out but otherwise better than expected.
carl
carl, 5-night trip
Verified
8/10 Very good
Aug 1, 2025
Be better with fridge and better ventilated
Patrick
Patrick, 7-night trip
Verified
2/10 Poor
Sep 3, 2025
Worst hotel of my life
The bathroom is was not clean and the toilet it was so so disgusting and outlet to charge the phone were broken.
Araceli
Araceli, 1-night trip
Verified
8/10 Very good
Jul 8, 2025
When my wife lost her phone the receptionist did all he could to help.
Jon
Jon, 2-night trip
Verified
8/10 Very good
Jul 1, 2025
Good, something here and there but okey
Steffen
Steffen, 5-night trip
Verified
2/10 Poor
Oct 7, 2025
Broken sink tap , toilet sheet shaking up . Washroom tiles shaking and mattress was on bad condition . We ask for change the room . Front desk attendant willing to change room but owner or manager lai that he is full house .
Not recommended this place . Washroom is too small .
Ajit
Ajit, 3-night trip
Verified
6/10 Good
Aug 12, 2025
It is nothing great but it is ok don't expect too much and they don't have parking you can park from 5 evening to 10 morning after that you will get ticket 😊
Azmal
Azmal, 1-night trip
Verified
6/10 Good
May 29, 2025
Needs updating
Robert
Robert, 4-night trip
Verified
2/10 Poor
Jul 10, 2025
Horrible
avoid like the plague
Touqeer
Touqeer, 3-night trip
Verified
2/10 Poor
Jul 4, 2025
Overpriced but horrible conditionds
Eliza
Eliza, 7-night trip
Verified
2/10 Poor
Nov 3, 2025
Firstly the property is extremely dirty and unhygienic, it stinks, and the first 5 mins of checking in there was leak in the toilet and the smell lingered for 2 days and they did nothing about it when we asked for it multiple times, they did not clean our room when we wanted it to be cleaned, clearly the sheets weren’t washed as me and my friends got an allergic rash. There was a broken glass door of the shower just kept in a very unsafe way. Would never recommend this hotel to anyone. Highly disappointed.
Apoorva
Apoorva, 2-night trip
Verified
2/10 Poor
Jul 13, 2025
They won’t return any emails about an item left in the hotel. Room wasn’t as advertised. Go somewhere else
Alexandra
Alexandra, 3-night trip
Verified
6/10 Good
Jun 5, 2025
Cheap and fairly okay.
Bed felt like sleeping on the springs in the mattress. Felt dirty except for the sheets. Water pressure was really bad.
If you would like cheap (and very central) accomodation and you don't care too much about cleanliness this is the place for you.
London Underground is like a 7 minute walk away.
Martin
Martin, 2-night trip
Verified
2/10 Poor
Jul 7, 2025
Not 24/7 like advertised
Not happy at all my stay, mainly because the 24/7 check in doesnt exist
Stood ring, knocking the door and pressing the doorbell to the property for 20-30 minutes and nobody answered
Gave up and had to travel home, long day at work and then couldn't rest had to travel home exhausted and frustrated