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Aparthotel

Wil'que Westlake Hotel & Residences

4.0 star property
Lakefront aparthotel with outdoor pool, near West Lake

Choose dates to view prices

Experience a tranquil retreat at West Lake 254D Hotel & Residence, where lush gardens and modern amenities meet. Relax on the sun-kissed terrace or get active in the gym and outdoor pool while your little ones enjoy the playground. With helpful staff reviews speak highly of, free WiFi, bike rentals, dry cleaning/laundry services are just some of what you can look forward to.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Kitchenette
  • Laundry facilities
  • Parking available
  • Free WiFi

Main amenities (12)

  • 90 smoke-free apartments
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Free area shuttle
  • Fitness center
  • Self parking
  • Children's pool
  • Room service
  • Babysitting
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Kitchenette
  • Separate bedroom
  • Living room
The current price is CNY352
CNY399 total
includes taxes & fees
May 10 - May 11

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Two Bedroom Deluxe

1 bedroom, in-room safe, desk, laptop workspace

Two Bedroom Deluxe

  • Sleeps 4

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 Bedroom

  • Garden view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 2 Bedrooms

  • Lake view
  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 2 Bedrooms

  • Lake view
  • 87 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Premier Room, 2 Bedrooms

  • Lake view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, 3 Bedrooms

Deluxe Room, 3 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 3 Bedrooms

  • Lake view
  • 92 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 3 Bedrooms

Executive Room, 3 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 3 Bedrooms

  • Lake view
  • 112 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Executive

1 bedroom, in-room safe, desk, laptop workspace

Studio Executive

  • Sleeps 2

View all photos for Studio Premier

1 bedroom, in-room safe, desk, laptop workspace

Studio Premier

  • Sleeps 2

View all photos for One Bedroom Deluxe

1 bedroom, in-room safe, desk, laptop workspace

One Bedroom Deluxe

  • Sleeps 2

View all photos for Three Bedroom Deluxe

1 bedroom, in-room safe, desk, laptop workspace

Three Bedroom Deluxe

  • Sleeps 5

View all photos for Executive Studio

Executive Studio | 1 bedroom, in-room safe, desk, laptop workspace

Executive Studio

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio

Premier Studio | 1 bedroom, in-room safe, desk, laptop workspace

Premier Studio

  • Partial lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Premier

1 bedroom, in-room safe, desk, laptop workspace

Two Bedroom Premier

  • Sleeps 4

View all photos for Three Bedroom Executive

1 bedroom, in-room safe, desk, laptop workspace

Three Bedroom Executive

  • Sleeps 5

View all photos for Two Bedroom Executive

1 bedroom, in-room safe, desk, laptop workspace

Two Bedroom Executive

  • Sleeps 4

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  • Airport transfer
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7.8 out of 10, Good, 93 reviews
The price is CNY167
CNY189 total
includes taxes & fees
May 24 - May 25
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About the neighborhood

Map
No 254d Thuy Khue Road, Hanoi, 10000

What's nearby

  • West Lake - 1 min walk - 0.1 km
  • Embassy of Japan - 16 min walk - 1.4 km
  • Van Phuc Diplomatic Corps - 16 min walk - 1.4 km
  • Lotte Center Hanoi - 20 min walk - 1.7 km
  • Ho Chi Minh Mausoleum - 4 min drive - 2.6 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 30 min drive
  • Hanoi Long Bien Station - 12 min drive
  • Hanoi Railway Station - 14 min drive
  • Ga Thuong Tin Station - 20 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cafe Camy - ‬3 min walk
  • ‪Cơm Tấm Ba Mập 06 Hoàng Hoa Thám - ‬1 min walk
  • ‪Moon Cafe - ‬5 min walk
  • ‪Phở Hợp Thuỵ Khuê - ‬2 min walk
  • ‪CƠM TẤM TƯ MẬP - 241 THỤY KHUÊ - ‬1 min walk

About this property

Wil'que Westlake Hotel & Residences

Wil'que Westlake Hotel & Residences puts you just a 5-minute drive from West Lake and Ho Chi Minh Mausoleum. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. A fitness center and a children's pool are other highlights, and apartments offer conveniences like kitchenettes and washers/dryers.

At a glance

DONE

Property size

    • 90 apartments
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (VND 70000 per night)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free area shuttle
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (VND 70000 per night)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Paper towels
  • Electric kettle
  • Cookware/dishes/utensils
  • Free tea bags/instant coffee
  • Rice cooker

Dining

  • 1 restaurant
  • Room service available

Bedrooms

  • Bed sheets provided
  • Alarm clock
  • Rollaway/extra beds: VND 750000 per day

Bathrooms

  • Shower/tub combination
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Bidet
  • Toilet paper
  • Bathrobes
  • Hair dryer
  • Free toiletries
  • Soap

Living spaces

  • Living room
  • Sitting area

Entertainment

  • 32-inch LCD TV with cable/satellite service

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Thin carpet in room
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • ATM/banking services

Location highlights

  • On the lake
  • Near the airport

Things to do

  • Fitness center
  • Bicycle rentals on site

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 90 rooms
  • 8 floors
  • 1 building
  • Access via exterior corridors

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 982000 per vehicle (one way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 750000 per day

Parking

  • Self parking costs VND 70000 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property is professionally cleaned.

Also known as

Somerset Aparthotel Hanoi West Lake
Somerset Hanoi West Lake
Somerset West Lake Hanoi
Somerset West Lake Hotel Hanoi
Somerset West Lake Hanoi Aparthotel
Somerset West Hanoi
Somerset West Lake Hanoi
Wil'que Westlake & Residences
West Lake 254D Hotel Residence
Wil'que Westlake Hotel & Residences Hanoi
Wil'que Westlake Hotel & Residences Aparthotel
Wil'que Westlake Hotel & Residences Aparthotel Hanoi

Frequently asked questions

Is there a pool at Wil'que Westlake Hotel & Residences?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Wil'que Westlake Hotel & Residences?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Wil'que Westlake Hotel & Residences?

Yes. Self parking costs VND 70000 per night.

Is airport shuttle service offered by Wil'que Westlake Hotel & Residences?

Yes, an airport shuttle is available. The charge is VND 982000 per vehicle one way.

What are the check-in and check-out times at Wil'que Westlake Hotel & Residences?

You can check in starting at 2 PM. Check-out time is noon.

What is there to do at Wil'que Westlake Hotel & Residences and nearby?

Wil'que Westlake Hotel & Residences has an outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Wil'que Westlake Hotel & Residences?

Yes, there's an onsite restaurant.

Does Wil'que Westlake Hotel & Residences have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.

What's the area around Wil'que Westlake Hotel & Residences like?

Wil'que Westlake Hotel & Residences is a short 3-minute walk from West Lake and 17 minutes' walk from Embassy of Japan.

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Reviews

Wil'que Westlake Hotel & Residences Reviews

8.6

Excellent

8.8

Cleanliness

7.2

Location

8.6

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was a highlight with a great size, poolside view, and perfect air conditioning. (4 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

8/10 Very good

Affordable, good access to Ho Tay attraction
DONGCHUL, 3-night trip
Verified

8/10 Very good

Staff friendly, large room, good price, great view and a good breakfast.
Jason, 3-night trip
Verified

10/10 Exceptional

Rooms were clean, location was great for us, hotel is back from the busy street and quiet.
Deborah Wick, 8-night trip
Verified

10/10 Exceptional

Great place great pool great experience, very nice staff
ARUN, 2-night trip
Verified

8/10 Very good

The location was very convient to various places like the zoo and aquarium. For us, its also close to various Embassy.
Brian, 3-night trip
Verified

10/10 Exceptional

We love our stay in
Lina, 2-night trip
Verified

10/10 Exceptional

Room though old but is well maintained and cleaned
CHENG BOON, 4-night trip
Verified

10/10 Exceptional

We had an excellent stay! The room is an apartment style so for myself and my adult kids it was perfect and gave us the space to individually recover from jet-lag. It had a full kitchen AND a washing machine which really helped. It is in a great location away from the city center but bear some excellent restaurants in West Lake. Staff were very helpful and friendly and the breakfast was good. The gym is also great (but smells a little musty)! Decent equipment for a small space and I also swam laps one day in the pool and really enjoyed that. I would stay there again!
Liesl, 7-night trip
Verified

10/10 Exceptional

Always enjoy the staff, location and amenities
Robert, 7-night trip
Verified

8/10 Very good

I had a comfortable stay. If I had to say one thing, it would be better if thre were more breakfast options and daily changes.
Yoshiyasu, 6-night trip
Verified

10/10 Exceptional

Friendly staff

Friendly and supportive staff for the customer. Hotel are clean, close to everywhere.
Indra, 1-night trip
Verified

10/10 Exceptional

A great size pool with large lake beside hotel. What you need is close by.
Alan Gordon, 6-night trip
Verified

10/10 Exceptional

Very quiet and further away but I really enjoyed the hotel. Easy to get in and out. Everyone from the front desk, security, door and maid were super friendly and helpful. The Japanese restaurant downstairs with room service was a plus. Oir family enjoyed the pool and the gym with great air conditioner with pool side view was perfect. I would definitely stay there again and recommend it to everyone. My only complaint is the carpet in the bedrooms. If that can get removed (very old) I would give this hotel a 5 star. It’s not fancy but the all around experience was great.
Ponekham, 4-night trip
Verified

4/10 Fair

Allocated the wrong rooms

Allocated the wrong room on check in and asked to wait 5-6 hours before being given the correct room. The manger of the hotel was very unapologetic, rude and couldn’t care less what room we were given. She suggested booking direct if you want to make sure you get the rooms you pay for. Booked an executive 3 bedroom with balcony which was good once we were allowed into our room. We also booked a 2 bedroom executive room which was supposed to have a view of west lake but you could not see the lake. All staff other than the manger who we met were extremely nice and friendly which is a shame as the hotel could be and should be so much better. Much better places to stay in and around the west lake area of Hà Nội.
2-night trip
Verified

10/10 Exceptional

部屋の洗濯機で洗濯と乾燥ができたのが有難かった。
TOMOYUKI, 3-night trip
Verified

8/10 Very good

Trevlig personal, bra läge. Några småsaker på rummet som gör att det inte blir bästa betyg.
Gustav, 4-night trip
Verified

6/10 Good

バスタブ付きを頼んだが、付いて無かった。
Shigeki, 1-night trip
Verified

10/10 Exceptional

Séjour très agréable au calme à quelques minutes du centre historique. Pour les familles qui cherchent un cocon pour qq jours sur Hanoï c’est idéal. La cuisine dans l’appart est un vrai plus pour un hôtel de ce genre, la piscine est incroyable (chaude, propre, serviette,…) et la salle de gym donne directement sur elle. Supermarché juste en face, ATM, restaurants de rue,… tout est là ! Le personnel est formidable, bref ici on se sent comme à la maison !
Vivien, 3-night trip
Verified

10/10 Exceptional

○スタッフ 受付やレストランのスタッフ、ドアマン、スタッフ全てが優しかったです。 ○朝食は 人20万ドンほどでつけられます。 フォーは毎朝ありました。パンやフルーツ、ヨーグルト、卵料理などベトナムを感じられるものが豊富で朝食を付けてよかったです。 ○キッズルーム あると記載(写真)がありましたが、倉庫になっていてありませんでした。 写真にあるプール横の遊具もありませんでした。 ただ、スタッフが子どもに大変優しくタクシーの乗り降りも手伝ってくれます。子連れで安心して滞在できるホテルでした。
noriko, 3-night trip
Verified

10/10 Exceptional

넓은 객실과 편리한 시설.
Yeong-Joo, 2-night trip
Verified

10/10 Exceptional

직원들이 친철과 배려심이 너무 인상 깊었습니다. 다음에 또 하노이를 간다면 다시 머물고 싶습니다. 그리고 객실도 깨끗해서 머무는 동안에 유쾌한 시간을 가질 수 있어서 좋았습니다
eunhai, 1-night trip
Verified

6/10 Good

ご飯があまり美味しく無い。テレビが映らない。
Yasushi, 1-night trip
Verified

8/10 Very good

하노이에 있는 서머셋 중 가장 오래된 호텔이라고 하더라구요..그래서 인지 전반적인 시설이 오래된 걸 숨길 수는 없었지만..청소하고 수리하고..관리를 잘해서인지 청결한 편이었어요. 직원분들 모두 친절하시구요.
16-night trip
Verified

8/10 Very good

Tốt
Hue, 1-night trip
Verified

10/10 Exceptional

Exceeds expections

The serviced apartments are bright airy very comfortable fully equiped with top quality items not necessarly the most modern but top of the line quality ageless. The entire staff are well trained friendly and willing to assist even prior to requesting. Everyone is alert causing one to know the guest is welcome. The doorman can be compared only thoes of nobel hotels of London Paris or New York truly a wonderful experience
Edward, 5-night trip