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Best Western Plus Welcome Hotel Frankfurt

4.0 star property
Pet-friendly hotel with full-service spa, connected to the convention center, near Festhalle Frankfurt

Choose dates to view prices

In the heart of Innenstadt II, Best Western Plus Welcome Hotel Frankfurt offers a blend of luxury and comfort. Relax at Softwellnessbereich spa, enjoy lunch at View restaurant, or unwind with a drink at the bar. With free in-room WiFi, a gym for fitness enthusiasts and business center for productivity-seekers alike. A 24-hour front desk ensures your stay is seamless while guests rave about the helpful staff.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Connecting rooms available
  • Pet friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Business center
  • 6 meeting rooms
  • Terrace

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY524
CNY594 total
includes taxes & fees
Dec 14 - Dec 15

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Twin Bed

Superior Room, 1 Twin Bed | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 Twin Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

1 bedroom, premium bedding, in-room safe, desk

Superior Single Room

  • Sleeps 1

View all photos for Superior Twin Room

1 bedroom, premium bedding, in-room safe, desk

Superior Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, premium bedding, in-room safe, desk

Junior Suite

  • Sleeps 2

View all photos for Business Double Room

1 bedroom, premium bedding, in-room safe, desk

Business Double Room

  • Sleeps 2

Junior twin Suite

  • Sleeps 2

View all photos for Junior double Suite

Living area | 33-inch flat-screen TV with cable channels

Junior double Suite

  • Sleeps 2

View all photos for Superior Queen Room

1 bedroom, premium bedding, in-room safe, desk

Superior Queen Room

  • Sleeps 2

View all photos for Skyline Category, 1 Queen Size Bed

Skyline Category, 1 Queen Size Bed | 1 bedroom, premium bedding, in-room safe, desk

Skyline Category, 1 Queen Size Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Room, 2 Twin Beds (with Sofabed)

Junior Room, 2 Twin Beds (with Sofabed) | 1 bedroom, premium bedding, in-room safe, desk

Junior Room, 2 Twin Beds (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Twin Beds

Queen Room

  • Sleeps 2

Similar properties

Front of property - evening/night
Maritim Hotel Frankfurt
  • Pool
  • Spa
  • Pet friendly
  • Parking available
8.4 out of 10, Very Good, 1,007 reviews
The price is CNY615
CNY691 total
includes taxes & fees
Nov 23 - Nov 24
Maritim Hotel Frankfurt
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About the neighborhood

Map
Leonardo-da-Vinci-Allee 2, Frankfurt, HE, 60486

What's nearby

  • Frankfurt Trade Fair - 8 min walk - 0.7 km
  • Congress Center Messe Frankfurt - 18 min walk - 1.6 km
  • Goethe University Frankfurt Campus Bockenheim - 2 min drive - 1.7 km
  • Festhalle Frankfurt - 3 min drive - 2.1 km
  • Skyline Plaza - 3 min drive - 2.4 km

Getting around

  • Frankfurt Airport (FRA) - 16 min drive
  • Mainz (QFZ-Mainz Finthen) - 35 min drive
  • Frankfurt am Main West Station - 18 min walk
  • Dubliner Straße Bus Stop - 24 min walk
  • Frankfurt-Rödelheim S-Bahn - 30 min walk
  • Leonardo-da-Vinci-Allee Tram Stop - 1 min walk
  • An der Dammheide Tram Stop - 7 min walk
  • Rebstockbad Tram Stop - 7 min walk

Restaurants

  • ‪Paul and Tim - ‬11 min walk
  • ‪Restaurant Stremma - ‬13 min walk
  • ‪Rosticceria - ‬16 min walk
  • ‪Restaurant Veranda - ‬13 min walk
  • ‪Lagom Café - ‬10 min walk

About this property

Best Western Plus Welcome Hotel Frankfurt

When you stay at Best Western Plus Welcome Hotel Frankfurt, you'll be just a 5-minute drive from Frankfurt Trade Fair and Festhalle Frankfurt. Guests can indulge in spa services at the spa, and View serves lunch. Other highlights include a bar/lounge, a fitness center, and a sauna. Fellow travelers like the helpful staff and overall property condition. Public transportation is just a short walk: Leonardo-da-Vinci-Allee Tram Stop is steps away and An der Dammheide Tram Stop is 7 minutes.

At a glance

DONE

Hotel size

    • 173 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Covered onsite self parking (EUR 25.00 per night)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby

Working away

  • Business center
  • 6 meeting rooms
  • Computer station
  • Conference space (3358 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bike storage

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 33
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 44
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Stairway handrail height (inches): 44
  • Hand-held showerheads
  • Height-adjustable showerhead
  • Tile flooring in public areas

Room amenities

Be entertained

  • 33-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

View - This restaurant serves lunch only.
Mellis - This bistro serves dinner only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Covered self parking costs EUR 25.00 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 10 per person, per day. Facilities include a sauna and a spa.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Also known as

Welcome Frankfurt
Welcome Hotel Frankfurt
Welcome Hotel Frankfurt
Best Plus Welcome Frankfurt
Best Western Plus Welcome Hotel Frankfurt Hotel
Best Western Plus Welcome Hotel Frankfurt Frankfurt
Best Western Plus Welcome Hotel Frankfurt Hotel Frankfurt

Frequently asked questions

Are pets allowed at Best Western Plus Welcome Hotel Frankfurt?

Yes, dogs are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Best Western Plus Welcome Hotel Frankfurt?

Yes. Self parking costs EUR 25.00 per night.

What are the check-in and check-out times at Best Western Plus Welcome Hotel Frankfurt?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is 11 AM.

Is there an onsite casino at Best Western Plus Welcome Hotel Frankfurt?

No, this hotel doesn't have a casino, but Casino Bad Homburg (14-min drive) is nearby.

What is there to do at Best Western Plus Welcome Hotel Frankfurt and nearby?

Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room.

Are there restaurants at or near Best Western Plus Welcome Hotel Frankfurt?

Yes, there's an onsite restaurant, View.

What's the area around Best Western Plus Welcome Hotel Frankfurt like?

Best Western Plus Welcome Hotel Frankfurt is a short 1-minute walk from Leonardo-da-Vinci-Allee Tram Stop and 8 minutes' walk from Frankfurt Trade Fair.

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Reviews

Best Western Plus Welcome Hotel Frankfurt Reviews

8.2

Very Good

9.0

Cleanliness

7.2

Location

8.2

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities

Popular mentions

Room
Service staff
Location
Food
Trip

Reviews

10/10 Exceptional

Perfect for 2 nights
Marco, 2-night trip

10/10 Exceptional

Great hotel good access and clean and good staff.
KANSEI, 2-night trip

10/10 Exceptional

Yes everything Was fine only the slow elevator was a bit anoying
Ariane, 1-night trip

10/10 Exceptional

All good here
Mariam, 1-night trip

8/10 Very good

room was very too small . other than that everything was great
SEYED-MOHAMMAD, 1-night trip

10/10 Exceptional

Super
Thomas, 2-night trip

8/10 Very good

I will stay here again if in the area
Nitzan, 1-night trip

10/10 Exceptional

Great place for a couple of nights. Value for money perfect.
Rizkallah, 1-night trip

4/10 Fair

We stayed at the Best Western Plus Frankfurt and while the hotel itself is clean and the rooms are spacious with very comfortable beds, the overall experience was let down by poor service and a terrible breakfast. When we arrived, the kids’ beds hadn’t been set up, even though our booking clearly included them. After a long day of travel, this was really disappointing and not what you expect from a hotel of this standard. From the moment we arrived, the reception staff seemed uninterested and unwelcoming. Each time we came back in the evening, they didn’t even lift their heads to greet us, even when I said hello. They were too busy on their phones to acknowledge guests, which felt quite rude and unprofessional. Breakfast was honestly abysmal, the worst I’ve ever had in any hotel. Half of the stations were empty: no bacon, no meatballs, no pancakes, and no fruit. On our last morning, I had to specifically ask for fried eggs because nothing was being replenished. The staff at breakfast, much like reception, looked unhappy and disengaged. The only bright spot was on our last day, when a lovely lady at reception smiled, chatted with the kids and even gave them some sweets a small gesture that made a big difference. It was nice to end on a positive note, but unfortunately, it’s not enough to make up for the rest of the stay. If I ever return to Frankfurt, this would be the last hotel I’d choose.
Garry, 2-night trip

6/10 Good

Zero courtesy, un experienced checkin staff - night . Broken safes and coffee machine and cold plus stale breakfast.Asked for baby milk and got denied.Had to walk 30 minutes at 1 am to get milk.I don’t recommend this place even for free.
Lokesh, 1-night trip

10/10 Exceptional

The reception, the e-mail responses, the room cleaning, etc. were all better than other hotels I've stayed at, and I felt the hospitality. Next time I stay in Frankfurt, I'll definitely use this hotel again.
Ryotaro, 2-night trip

6/10 Good

Disappointing Experience Despite Clean Rooms We stayed at the Best Western Plus Frankfurt and while the hotel itself is clean and the rooms are spacious with very comfortable beds, the overall experience was let down by poor service and a terrible breakfast. When we arrived, the kids’ beds hadn’t been set up, even though our booking clearly included them. After a long day of travel, this was really disappointing and not what you expect from a hotel of this standard. From the moment we arrived, the reception staff seemed uninterested and unwelcoming. Each time we came back in the evening, they didn’t even lift their heads to greet us, even when I said hello. They were too busy on their phones to acknowledge guests, which felt quite rude and unprofessional. Breakfast was honestly abysmal, the worst I’ve ever had in any hotel. Half of the stations were empty: no bacon, no meatballs, no pancakes, and no fruit. On our last morning, I had to specifically ask for fried eggs because nothing was being replenished. The staff at breakfast, much like reception, looked unhappy and disengaged. The only bright spot was on our last day, when a lovely lady at reception smiled, chatted with the kids and even gave them some sweets a small gesture that made a big difference. It was nice to end on a positive note, but unfortunately, it’s not enough to make up for the rest of the stay. If I ever return to Frankfurt, this would be the last hotel I’d choose.
Karen, 3-night trip

4/10 Fair

The closeness to the tram is probably the highlight of this hotel.
Brooke, 3-night trip

8/10 Very good

Nice place but construction on some side of the hotel
Charles, 2-night trip

10/10 Exceptional

I liked the space in the rooms, and the location is really close to downtown.
Jesus Ivan Vega, 1-night trip

8/10 Very good

Hotel was good overall and clean. The location is ideal. Many options within walking distance. Totally recommend. Rooms are rather small.
Adolfo, 6-night trip

6/10 Good

Overall not a pleasing experience. A very basic hotel for the price.
Umar, 4-night trip

10/10 Exceptional

Quiet and convenient
Frank, 2-night trip

10/10 Exceptional

Close to grocery store. Easy to get around by transit
Jamie, 6-night trip

10/10 Exceptional

Perfect hotel

Nice bedroom on the last floor! Very friendly and helpful staff. Great breakfast. Well located with the bus and tram just across the street. Everything is perfect!
Laetitia, 1-night trip

10/10 Exceptional

Very good place. Nice and cozy. Cleaning could be improved with more deep clean necessary in the bathroom and maybe bleach. But I will definitely be coming back to this place.
Vanessa, 5-night trip

8/10 Very good

Does not look like a 4* hotel
GAYRAJ, 5-night trip

10/10 Exceptional

Room was great. Free coffe and fruit at the entrance lobby. Spa was locked :-/
Roei, 3-night trip

10/10 Exceptional

great, easy place

great place for a stop over, great bar, food and simple room. Our ac didnt work in the room so got a bit stuffy but didnt make our stay terrible. will definately stay again, ill just check the ac before i get into bed.
l, 1-night trip

8/10 Very good

God sted men dor lille double seng
Zana, 1-night trip