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Holiday Inn Express Hotel & Suites Jackson NE by IHG

2.5 star property
Jackson hotel with outdoor pool

Choose dates to view prices

When visiting Jackson, Holiday Inn Express Hotel & Suites Jackson NE by IHG is a great choice to consider. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Fellow travelers say great things about the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Non-smoking
  • Gym
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Seasonal outdoor pool
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Gift shops/newsstands

Feel at home (6)

  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY653
CNY749 total
includes taxes & fees
Dec 13 - Dec 14

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 2 Queen Beds (Bath Shower Combination)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Bath Shower Combination)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Walk-In Shower)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communication Accessible)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Desk, blackout drapes, iron/ironing board, free WiFi
Residence Inn Jackson
  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
8.4 out of 10, Very Good, 591 reviews
The price is CNY676
CNY775 total
includes taxes & fees
Dec 7 - Dec 8
Residence Inn Jackson
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About the neighborhood

Map
55 Parkstone Place, Jackson, TN, 38305

What's nearby

  • West Tennessee Healthcare Sportsplex - 5 min walk - 0.5 km
  • The Ballpark at Jackson - 17 min walk - 1.5 km
  • Old Hickory Mall - 5 min drive - 8.4 km
  • Casey Jones Village - 5 min drive - 9.4 km
  • Union University - 5 min drive - 9.8 km

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 15 min drive
  • Memphis International Airport (MEM) - 86 min drive

Restaurants

  • ‪Love's Travel Stop - ‬5 min drive
  • ‪Dodge's - ‬6 min drive
  • ‪Jonathans Grille - ‬7 min walk
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪SONIC Drive In - ‬7 min walk

About this property

Holiday Inn Express Hotel & Suites Jackson NE by IHG

When visiting Jackson, Holiday Inn Express Hotel & Suites Jackson NE by IHG is a great choice to consider. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 92 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Banquet hall

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10 PM
  • The seasonal pool is open from May 30 to September 08

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Inn Express Hotel Jackson NE
Holiday Inn Express Jackson NE
Holiday Inn Express Hotel Suites Jackson NE
Inn Express Jackson NE

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Jackson NE by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express Hotel & Suites Jackson NE by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10 PM.

Are pets allowed at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Holiday Inn Express Hotel & Suites Jackson NE by IHG and nearby?

Holiday Inn Express Hotel & Suites Jackson NE by IHG has an outdoor pool and a fitness center.

What's the area around Holiday Inn Express Hotel & Suites Jackson NE by IHG like?

Holiday Inn Express Hotel & Suites Jackson NE by IHG is a short 6-minute walk from West Tennessee Healthcare Sportsplex and 14 minutes' walk from The Ballpark at Jackson.

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Reviews

Holiday Inn Express Hotel & Suites Jackson NE by IHG Reviews

8.4

Very Good

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • Breakfast was a highlight with many guests praising its quality, variety, and convenience. (15 reviews)
  • Convenient dining options were plentiful and easily accessible nearby. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Bed
Breakfast
Bathroom
Lobby
Shower
Coffee
Location
Children

Reviews

2/10 Poor

The sound of the air conditioner was so loud. There were no more rooms to move to
Deandra, 1-night trip

10/10 Exceptional

The staff was super friendly. I was greeted upon arrival, offered a cold bottle of water, and the next morning the cleaning staff and everyone greeted and made conversation. I have never had that at a hotel stay. It was enjoyable and the room was nice, quiet, with room darkening shade, and a comfortable bed.
Lloyd, 1-night trip

10/10 Exceptional

The breakfast staff was extremely pleasant.
Laura, 3-night trip

10/10 Exceptional

Good value, friendly staff, very adequate breakfast
James, 2-night trip

8/10 Very good

Great stay

Enjoyed our overnight stay. Comfy beds and clean room.
1-night trip

10/10 Exceptional

Great hotel for the price. The staff were helpful and super friendly.
Donna, 3-night trip

10/10 Exceptional

Staff were very friendly, room was spotless,bed was very comfortable, the cookies are awesome 😃😃,we always stay at this hotel when in Jackson Tn
Ladonna, 2-night trip

10/10 Exceptional

Good customer service
ziyad, 1-night trip

10/10 Exceptional

We had a great experience. Everyone was very nice. I would highly recommend this place.
Erica, 2-night trip

6/10 Good

Clean, convenient
Carey, 2-night trip

10/10 Exceptional

Excellent
Sabrina, 1-night trip

8/10 Very good

Did not feel safe with person standing outside their door late night and early morning.
Cheryl, 2-night trip

6/10 Good

The towels at this hotel felt like you were staying at a cheap budget motel. If not for the horrible towels, I would have rated it higher.
Jessica, 1-night trip

10/10 Exceptional

It was a busy time checking in on top of a shift change, but both ladies worked to get all 4-5 of us checked in.
Ramona, 1-night trip

6/10 Good

Good
Belvia, 1-night trip

10/10 Exceptional

Ladies at front desk so nice. Also in the Am when leaving housekeeping saw us leaving room and asked if the room and stay was nice. 3 rd floor young lady working around 9am. Saturday.
Michael, 1-night trip

10/10 Exceptional

Everything was wonderful

Everything was wonderful. Check-in was smooth and the person who checked us in was very pleasant. Parking was convenient. The room was clean and the bed comfortable. Breakfast was typical fare but a step up since it had two kinds of eggs and two kinds of sausage as well as biscuits and gravy and all of the expected cold items the day that we were there. There are no complaints at all. It really was a fantastic experience.
Ryan, 1-night trip

8/10 Very good

It was ok. Shower wasn’t that great. Looked moldy around bottom tiles in the shower.
1-night trip

4/10 Fair

There was kids running the hallways late into the night. Went to breakfast twice trying to eat and both times the food trays were empty. Room had a musty, previous smoker smell. My favorite was the used band aid left on the bathroom counter.
Theo, 1-night trip

10/10 Exceptional

Trash at breakfast were over flowing and they stopped restocking breakfast at 0030
Natosha, 1-night trip

8/10 Very good

The property is in need of some maintenance. There was a bag of trash in the hallway by the elevator the whole time we was there. The food on the breakfast buffet was not hot. Not enough towels in room, just to name a few.
Michael A Rohl, 1-night trip

8/10 Very good

Good not Great

The overall stay was good. We could tell the hotel was understaffed though. There were not any bedding items for the pull-out couch in the room. I had to ask the front desk for them and, after two trips, had some of the pieces, but never attained a full set. The room was generally clean, but the details were not done (i.e. carpet was not vacuumed). In the end it was a comfortable stay.
D. Travis, 1-night trip

4/10 Fair

Wasted dollars

Could not get the points for downloading the app. Secondly book second night and when I returned to my room 517 the bed was unmade bathroom not cleaned. Room so bad I was placed in room 520 without compensation or apology. I wasted the 269.00 in One dollars booking this room.
Stanley, 1-night trip

4/10 Fair

Never again

This hotel is very popular with childrens sports teams. The very loud pool party went on until 10pm. Then they came inside to run the halls. Very annoying if you have to work the next day. One of the 2 towels in our room was dirty so we had to share. The next day instead of fresh linens, we received a letter under the door that they didn't have enough staff to clean rooms. Front desk had a lot of attitude. Would not recommend staying here! Accumulated dirt around the edges shows this property is long overdue for a renovation, or maybe it's the lack of cleaning staff.
2-night trip

8/10 Very good

1) The room didn't have a coffee maker or individual coffee. I had to dress & go into the lobby just for an initial cup of coffee. 2) The worst thing - the microwave oven button options are written in a foreign language & none turned the oven on. None of the staff in the kitchen, front desk or maintenance had any idea how to resolve to heat my breakfast in my room. It looked like French in Tennessee USA! So frustrating & that's how I left the site.
William, 1-night trip