In the heart of Maastricht-Centre Urban District, Boutique Hotel Grote Gracht offers a charming stay. With a picturesque garden and sunny terrace, unwind in style while staying connected with free in-room WiFi. The helpful staff has left a lasting impression on previous guests.
Maastricht (MST-Maastricht - Aachen) - 12 min drive
Liege (LGG) - 141 min drive
Amsterdam Airport Schiphol (AMS) - 142 min drive
Maastricht Randwyck Station - 7 min drive
Maastricht (ZYT-Maastricht Train Station) - 17 min walk
Maastricht Station - 18 min walk
Restaurants
Sashimi - 2 min walk
La brasserie Monopole - 3 min walk
McDonald's - 3 min walk
With Love Burrito - 3 min walk
La Tranca - 1 min walk
About this property
Boutique Hotel Grote Gracht
When you stay at Boutique Hotel Grote Gracht, you'll be within a 10-minute drive of Vrijthof and Mecc Maastricht. A terrace and a garden are other highlights. Fellow travelers say good things about the helpful staff and overall property condition.
At a glance
DONE
Hotel size
25 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Offsite parking within 820 ft (EUR 25 per day); reservations required; discounts available
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Room service (limited hours)
Services
24-hour front desk
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Lockers available
Reception hall
Accessibility
Wheelchair-accessible registration desk
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Mobile key entry
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.68 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 22 for adults and EUR 12.50 for children
Late check-out can be arranged for an extra charge of EUR 35 (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 40 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15.00 per pet, per night
Parking
Parking is available nearby and costs EUR 25 per day (820 ft away)
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
National rating
Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.
Also known as
Sandton Hotel Pillows Maastricht
Sandton Pillows Maastricht
Boutique Hotel Grote Gracht Maastricht
Boutique Hotel Grote Gracht
Boutique Grote Gracht Maastricht
Boutique Grote Gracht
Grote Gracht Maastricht
Boutique Hotel Grote Gracht Hotel
Boutique Hotel Grote Gracht Maastricht
Boutique Hotel Grote Gracht Hotel Maastricht
Frequently asked questions
Does Boutique Hotel Grote Gracht offer free cancellation for a full refund?
Yes, Boutique Hotel Grote Gracht does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Boutique Hotel Grote Gracht?
Yes, dogs are welcome. There's a charge of EUR 15.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Boutique Hotel Grote Gracht?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Boutique Hotel Grote Gracht?
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 35 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Boutique Hotel Grote Gracht?
No, this hotel doesn't have a casino, but Fair Play Casino Maastricht (15-min walk) and Valkenburg Holland Casino (16-min drive) are both nearby.
What is there to do at Boutique Hotel Grote Gracht and nearby?
Boutique Hotel Grote Gracht has a garden.
What's the area around Boutique Hotel Grote Gracht like?
Boutique Hotel Grote Gracht is in Maastricht-Centre Urban District, a short 3-minute walk from Vrijthof and 3 minutes' walk from Dominicanenkerk. Travelers recommend the hotel for its central location.
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Reviews
Boutique Hotel Grote Gracht Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
9.4
Location
8.6
Staff & service
7.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as excellent, good, and delicious with a varied spread. (30 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Shower
Location
Service staff
Breakfast
Bed
Reviews
Verified
8/10 Very good
Feb 16, 2026
Great location. Comfortable rooms. Extremely friendly and helpful staff.
Isabella
Isabella, 2-night trip
Verified
10/10 Exceptional
Oct 24, 2025
Nice location, friendly staff, good breakfast. Perfect for my short stay.
John
John, 1-night trip
Verified
10/10 Exceptional
Oct 27, 2025
I really enjoyed my two night stay during Andre Rieu concert. I loved the area and I love my room in this beautiful hotel!
CATHERINE
CATHERINE, 2-night trip
Verified
10/10 Exceptional
Apr 7, 2025
Great hotel, perfect location, super nice and helpful staff
Joerg
Joerg, 1-night trip
Verified
8/10 Very good
Jun 6, 2025
Great location and very service oriented personnel!
Francesca
Francesca, 1-night trip
Verified
10/10 Exceptional
May 31, 2025
Very nice hotel very central with very nice furniture
Laurent
Laurent, 2-night trip
Verified
6/10 Good
Nov 1, 2025
For the price, the room and service were overall good. However, the property itself needs renovation. There are visible cracks on the walls, and chipped paints in the room we stayed in. The staff was friendly and helpful and the breakfast spread was decent. The location is very conveniently located to all local must-see places, very much at the heart of the city.
Dipanjan
Dipanjan, 3-night trip
Verified
10/10 Exceptional
Oct 11, 2024
It's a lovely hotel, nice convenient rooms, absolutely nice staff, very welcoming
Anja
Anja, 3-night trip
Verified
10/10 Exceptional
Jun 7, 2025
The staff were very welcoming. Although the cleaning was sometimes lacking, overall, I was very satisfied with staying here.
TAKASHI
TAKASHI, 6-night trip
Verified
10/10 Exceptional
Aug 27, 2024
Very cute in great location. Very friendly staff that gave us great recommendations
Patrick
Patrick, 1-night trip
Verified
10/10 Exceptional
May 29, 2025
I appreciate your hospitality during my stay. I could get a good sleep with the fluffy bed!
TAKASHI
TAKASHI, 11-night trip
Verified
10/10 Exceptional
Sep 10, 2024
Very friendly and helpful staff, happy to accommodate. Lovely room and comfortable bed.
Doris
Doris, 2-night trip
Verified
10/10 Exceptional
Jun 14, 2024
The room was small but had everything I needed, and the staff were all very friendly and helpful.
TAKASHI
TAKASHI, 21-night trip
Verified
8/10 Very good
Jul 21, 2024
Room was large with en-suite facilities and kept the historic features of the property.
Breakfast was good.
Martin
Martin, 3-night trip
Verified
10/10 Exceptional
Apr 12, 2024
Calm in the city.
It is a gentle, quiet, peaceful and attractive hotel ideally located in the city.
Wassili
Wassili, 4-night trip
Verified
8/10 Very good
Dec 24, 2024
Great location friendly helpful staff good sized room overlooking the street which was nice comfy bed. Could do with a little bit of attention to paintwork big dead insect in the light fitting over the shower not particularly attractive , I would stay again
Brian
Brian, 1-night trip
Verified
8/10 Very good
Mar 6, 2025
It is cosy, room is clean, bed is good, shower is perfect. People are kind and helpfull. Location is super.
The building is old so you hear everything from other rooms.
Carloes
Carloes, 3-night trip
Verified
8/10 Very good
Jun 15, 2024
This is an old property that has been lovingly renovated. The bathroom was modern, the bed comfortable. The staff were very friendly and helpful. The accommodation is in the old part of Maastricht and is walking distance to everything. Perfect location. Would definitely stay here again
Kerry
Kerry, 4-night trip
Verified
10/10 Exceptional
Aug 27, 2025
Everything was great. The room was very comfortable. The receptionist was very kind and extra helpful.
We had some bad experiences before this stay and I wanted to be sure everything works with parking the car and getting the best price, so the receptionist helped me with booking the parking space (though in this case the discount was only 1 Euro I realized afterwards). Thank you!
Beate
Beate, 1-night trip
Verified
10/10 Exceptional
Mar 28, 2024
It was nice, clean en pretty
Kees
Kees, 1-night trip
Verified
10/10 Exceptional
Aug 21, 2023
The standard rooms on the garden are nice. Comfortable bed, very spacious shower with signature soaps, a mix of modern comfort and cosy furniture. I would have liked a stronger light system.
PERFECT LOCATION, and very gentle personnel .
Valeria
Valeria, 4-night trip
Verified
10/10 Exceptional
Jul 9, 2024
Superb
Staff super friendly and helpful. Room clean and fresh. Bed super comfortable so much so I overslept!
Tim
Tim, 1-night trip
Verified
8/10 Very good
Nov 23, 2023
Location is great. Warm and calm atmosphere. Good and friendly communication. Good strong shower. A long mirror would be convenient. Thank you for the great stay.
Hanh
Hanh, 1-night trip
Verified
10/10 Exceptional
May 17, 2024
Quiet! Friendly service! Clean and simple!
Yvonne
Yvonne, 1-night trip
Verified
6/10 Good
Oct 25, 2023
Fantastic staff which was very helpful! Unfortunately, my room was not cleaned up properly and there were several stains across the walls in the room and bathroom.