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Hotel Ambiance

3.5 star property
Hotel with bar/lounge, near Sunnegga Ski Resort

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Photo gallery for Hotel Ambiance

View from property
Junior Double Room, Mountain View (Matterhorn) | Balcony view
Deluxe Double Room, Mountain View (Matterhorn) | View from room
Outdoor spa tub
Exterior
Hotel Ambiance offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can unwind with a drink at the bar/lounge and the sauna makes for a relaxing end to the day. Other highlights include 6 hot tubs, a terrace, and a garden.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Ski facilities
  • Pet friendly
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 6 hot tubs
  • Breakfast available
  • Ski storage
  • Sauna
  • Bar/lounge
  • Spa services
  • Meeting rooms
  • Terrace
  • Garden
  • Arcade/game room
  • Computer station

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY1,594
CNY1,726 total
includes taxes & fees
Jun 30 - Jul 1

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, desk, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Heating
TV
Separate bedroom
Private bathroom
Bathrobes
Hair dryer
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room (small)

1 bedroom, in-room safe, desk, free WiFi

Economy Double Room (small)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
TV
Separate bedroom
Private bathroom
Bathrobes
Hair dryer
Electric kettle
IPod dock
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Mountain View (Matterhorn)

Deluxe Double Room, Mountain View (Matterhorn) | View from room

Deluxe Double Room, Mountain View (Matterhorn)

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Heating
TV
Separate bedroom
Private bathroom
Bathrobes
Hair dryer
Electric kettle
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Romantic Suite, 1 King Bed, Bathtub

Romantic Suite, 1 King Bed, Bathtub | 1 bedroom, in-room safe, desk, free WiFi

Romantic Suite, 1 King Bed, Bathtub

Highlights

Balcony
Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, Mountain View (Matterhorn)

Junior Double Room, Mountain View (Matterhorn) | 1 bedroom, in-room safe, desk, free WiFi

Junior Double Room, Mountain View (Matterhorn)

Highlights

Balcony
Heating
TV
Separate bedroom
Private bathroom
Bathrobes
Hair dryer
Electric kettle
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Hotel Alpina

  • Pet friendly
  • Free WiFi
  • Non-smoking
  • Ski facilities
8.6 out of 10, Excellent, 375 reviews
The price is CNY2,335
CNY2,496 total
includes taxes & fees
Jun 29 - Jun 30
Hotel Alpina
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About the neighborhood

Map
Riedstrasse 98, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Matterhorn Museum - 5 min walk - 0.4 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 11 min walk - 1.0 km

Getting around

  • Sion (SIR) - 77 min drive
  • Geneva International Airport (GVA) - 80 miles/128.8 km
  • Zermatt Gornergratbahn Station - 10 min walk
  • Zermatt (QZB-Zermatt Train Station) - 11 min walk
  • Zermatt Station - 11 min walk

Restaurants

  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬4 min walk
  • ‪Harry`s Ski Bar - ‬5 min walk
  • ‪Snowboat - ‬6 min walk
  • ‪Zer Mama Bistro - ‬6 min walk
  • ‪Papperla Pub - ‬3 min walk

About this property

Hotel Ambiance

Hotel Ambiance offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can unwind with a drink at the bar/lounge and the sauna makes for a relaxing end to the day. Other highlights include 6 hot tubs, a terrace, and a garden.

Languages

English, French, German, Italian

More about this property

VISIBILITY

At a glance

Hotel size

    • 28 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 7:30 PM
    • Late check-in subject to availability
    • Check-out time is 11 AM

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs only)*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle tour information
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Meeting room
  • Computer station
  • Coworking spaces

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bike repair services
  • Electric bike charging stations
  • Bike storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1950
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Arcade/game room
  • Bicycle parking
  • Spa services
  • 6 hot tubs
  • Sauna

Accessibility

  • Elevator
ROOM

Room amenities

Be entertained

  • IPod docking station
  • Television

Home comfort

  • Heating
  • Electric kettle
  • Bathrobes

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 25 per person

Pets

  • Pets are allowed for an extra charge of CHF 25 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Eurocard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Also known as

Ambiance Zermatt
Hotel Ambiance
Hotel Ambiance Zermatt
Hotel Ambiance Superior Zermatt
Ambiance Superior Zermatt
Hotel Ambiance Superior
Ambiance Superior
Hotel Ambiance Hotel
Hotel Ambiance Zermatt
Hotel Ambiance Superior
Hotel Ambiance Hotel Zermatt
HELP_OUTLINE

Frequently asked questions

Does Hotel Ambiance offer free cancellation for a full refund?

Yes, Hotel Ambiance does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Ambiance ?

Yes, dogs are welcome. There's a charge of CHF 25 per pet, per day. Food and water bowls are available.

Is parking offered on site at Hotel Ambiance ?

Sorry, there's no onsite parking at Hotel Ambiance .

What are the check-in and check-out times at Hotel Ambiance ?

Check-in start time: 4 PM; Check-in end time: 7:30 PM. Check-out time is 11 AM.

What is there to do at Hotel Ambiance and nearby?

During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for hiking and mountain biking. Soothe your senses in one of the 6 hot tubs or make use of other amenities, which include a sauna and an arcade. Hotel Ambiance also has a garden.

What's the area around Hotel Ambiance like?

Hotel Ambiance is a short 1-minute walk from Zermatt-Matterhorn Ski Paradise and 2 minutes' walk from Zermatt - Furi.

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Hotel Ambiance Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
View
Location
Public sauna
Drinks
Elevator
Trains

Reviews

10/10 Exceptional

EXCELLENT PLACE TO STAY
alejandro, 2-night trip

10/10 Exceptional

Best view in town!

We received a generous room upgrade without asking upon arrival and the staff was very friendly. Breakfast was delicious while our view of the Matterhorn was breathtaking. We’ll definitely be back next time we visit Zermatt!
Eric, 3-night trip

10/10 Exceptional

An excellent stay at Hotel Ambiance. Perfect location with an easy walk to ski bus, shops, restaurants and bars - yet so quiet. Exceptionally clean, awesome hearty and plentiful breakfast every morning, friendly and super helpful staff….and that view..!! Will definitely return.
Bradley, 4-night trip

10/10 Exceptional

Excellent stay

Katarina and the rest of the Ambiance team were all very welcoming and helpful. The hotel was charming and has been well-taken care of. We would come back at a moments notice!
3-night trip

10/10 Exceptional

Quiet stay

The hotel staff were friendly and very helpful with any questions we may have had. Also, had a beautiful view of the Matterhorn on the terrace.
Kerri, 2-night trip

10/10 Exceptional

Nice location

A great stay! A great location, very close to the train station. It was nice to be able to see the Gornergrat passing by the hotel.
Lauren, 2-night trip

10/10 Exceptional

Na
Maria, 2-night trip

8/10 Very good

View of the matterhorn from our hotel room was excellent
Eddie, 1-night trip

10/10 Exceptional

The room was a bit small, but it was just enough. Hotel staff are nice and the room was clean
Sharath, 2-night trip

10/10 Exceptional

Loved it… terrific views of all the surrounding mountains and of course the Matterhorn.. small and cozy, but with all the services, still walking distance from downtown and the trains, and the staff very helpful with hiking suggestions and other recommendations.
Carl, 5-night trip

10/10 Exceptional

Very pleasant and comfortable

Very much enjoyed our stay here. Very pleasant and very reasonably priced in the grand scheme of Zermatt. Breakfast is good and a conveniently located hotel within walking distance to the town centre and 5mins walk to the Sunegger lift.
Darren, 3-night trip

10/10 Exceptional

Nice property. Friendly and helpful staff
Tui, 2-night trip

10/10 Exceptional

Very cozy and chill experience
HO LOK, 4-night trip

10/10 Exceptional

Everything about this hotel, from check-in to departure was easy, uncomplicated and friendly. The staff were so welcoming, my room was cozy, and overlooking "The Matterhorn" Pet friendly, clean, and great location! I will not look elsewhere when I return!

10/10 Exceptional

This is a great hotel for your visit to Zermatt. Our rooms had a direct view of the Matterhorn which was incredible. The location is great. Close enough to the main street and lifts and far enough away to escape the noise of the busy area. The room was clean and well kept. The only thing that would have made the stay better is if we had access to an iron. It’s a great place and we’ll be back!!
Kevin, 4-night trip

10/10 Exceptional

I loved this hotel! I asked ahead of time for gluten free breakfast options and they purchased rolls especially for me. They also arranged for a taxi to pick us up at the train on the day we arrived. Our rooms had spectacular views of the Matterhorn with great balconies to relax in. They stored our suitcases on the last day so we were free to roam until train time. Great service, great hotel!
Ann, 2-night trip

8/10 Very good

Overall, it was a pleasant and beautiful stay. There was only one dissatisfaction with the manager on night duty on our first day. Who did not handle the hotel smoke alarm system issue well at first and blamed the guests without identifying actual root cause. Thanks to the men who assisted as we needed to rest early after a long day of traveling. Lovely receptionist on our check-in with amazing customer experience. Can’t recall her name.
NANTHINI, 2-night trip

6/10 Good

This Hotel is nice and have a sauna. Have a little sala as a bar . And a restaurant where they serve the breakfast. We just stayed one night arriving at 15pm and leaving after wearing up to see Matterhorn . Room was OK . We would like to have a kind gesture for the personal knowing that we payed for an upgrade and there is restructuring construction works I the building in front of our terrace. Terrace that was cloudly so no view Matterhorn . Besides this in the morning We have just two coffes because there were only tea in the room and the charge ua for the coffee. It was really surprising. No views// noise // no coffe in the room (230€/night) and they charging coffee . The economic room the bathroom no good .. that why we payed upgrade … better noise than small bathroom.
Laura, 1-night trip

10/10 Exceptional

Axel, 1-night trip

10/10 Exceptional

Maria, 2-night trip

10/10 Exceptional

Manuel, 2-night trip

10/10 Exceptional

Kathleen, 2-night trip

8/10 Very good

Tobias, 7-night trip

6/10 Good

Sandra, 7-night trip

2/10 Poor

Michelle, 3-night trip