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Europe Hotel & Spa

4.0 star property
Hotel with spa, near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Europe Hotel & Spa

Bar (on property)
Superior Double Room, 1 Double Bed, Mountain View | Minibar, in-room safe, desk, soundproofing
Panoramic Suite | Minibar, in-room safe, desk, soundproofing
Exterior
Panoramic Suite | Minibar, in-room safe, desk, soundproofing
Nestled near Zermatt-Matterhorn Ski Paradise, Europe Hotel & Spa invites you to unwind in style. Treat yourself to a rejuvenating spa treatment or enjoy the serene garden views from the terrace while connecting with free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Hot tub
  • Room service
  • Massage/treatment rooms
  • Airport shuttle

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY2,319
CNY2,479 total
includes taxes & fees
Jul 17 - Jul 18

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Double Room, 1 Double Bed with Sofa bed

Family Double Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, soundproofing

Family Double Room, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Hair dryer
Bathrobes
Minibar
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, soundproofing

Classic Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Bathrobes
Minibar
Desk
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Panoramic Suite

Panoramic Suite | Minibar, in-room safe, desk, soundproofing

Panoramic Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Flat-screen TV
Hair dryer
Bathrobes
Minibar
Wardrobe or closet
In-room safe
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Design Double Room

Design Double Room | Minibar, in-room safe, desk, soundproofing

Design Double Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Bathrobes
Minibar
Wardrobe or closet
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Design Double Room, Mountain View

Design Double Room, Mountain View | Minibar, in-room safe, desk, soundproofing

Design Double Room, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Flat-screen TV
Hair dryer
Bathrobes
Minibar
Wardrobe or closet
In-room safe
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, Mountain View

Superior Double Room, 1 Double Bed, Mountain View | Minibar, in-room safe, desk, soundproofing

Superior Double Room, 1 Double Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Flat-screen TV
Hair dryer
Bathrobes
Minibar
Wardrobe or closet
In-room safe
  • 48 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Design Superior Family Room

Design Superior Family Room | Minibar, in-room safe, desk, soundproofing

Design Superior Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hair dryer
Bathrobes
Minibar
Wardrobe or closet
In-room safe
  • 48 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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CNY2,943 total
includes taxes & fees
Jul 27 - Jul 28
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About the neighborhood

Map
Riedstrasse 18, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Matterhorn Museum - 5 min walk - 0.4 km
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 9 min walk - 0.8 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 11 min walk
  • Zermatt (QZB-Zermatt Train Station) - 12 min walk
  • Zermatt Station - 12 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurant du Pont - ‬6 min walk
  • ‪Brown Cow - pub - ‬8 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬5 min walk
  • ‪Harry`s Ski Bar - ‬6 min walk
  • ‪Whymper-Stube - ‬6 min walk

About this property

Europe Hotel & Spa

Europe Hotel & Spa offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials, or mani/pedis. Other highlights include an indoor pool, a bar/lounge, and a hot tub.

Languages

English, French, German, Italian, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 38 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • The front desk is open daily from 7 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Airport shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Ski passes
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skiing nearby

Working away

  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Ski storage

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
ROOM

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

The onsite spa has massage/treatment rooms. Services include hot stone massages, sports massages, facials, and body treatments.

Dining

Onsite venue - This restaurant serves breakfast and dinner.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CHF 75.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 20 per pet, per night

Policies

This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Europe Hotel Zermatt
Europe Zermatt
Europe Hotel And Spa
Europe Hotel Spa
Europe Hotel & Spa Hotel
Europe Hotel & Spa Zermatt
Europe Hotel & Spa Hotel Zermatt
HELP_OUTLINE

Frequently asked questions

Does Europe Hotel & Spa offer free cancellation for a full refund?

Yes, Europe Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Europe Hotel & Spa?

Yes, there's an indoor pool.

Are pets allowed at Europe Hotel & Spa?

Yes, pets are welcome. There's a charge of CHF 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Europe Hotel & Spa?

Sorry, there's no onsite parking at Europe Hotel & Spa.

Is airport shuttle service offered by Europe Hotel & Spa?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Europe Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.

What is there to do at Europe Hotel & Spa and nearby?

During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and mountain biking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Europe Hotel & Spa also has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Europe Hotel & Spa?

Yes, there's an onsite restaurant.

What's the area around Europe Hotel & Spa like?

Europe Hotel & Spa is a short 1-minute walk from Zermatt-Matterhorn Ski Paradise and 4 minutes' walk from Matterhorn Museum.

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Europe Hotel & Spa Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Room
Spa
Bed
View

What guests liked

  • Breakfast was described as sumptuous, with a wide range of options to suit every taste. (8 reviews)
  • The spa facilities were world-class, with a relaxing sauna, steam room, and rejuvenating massage. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

We had a lovely stay. The rooms were well-appointed and we were treated to a view of the Matterhorn from our room. We enjoyed a relaxing drink at the bar patio where the staff was very accommodating. The breakfast offered a wide variety of items. A wonderful stay all around.
1-night trip

10/10

What a fantastic stay! We were so impressed with the hotel and spa and staff and breakfast! Would definitely recommend to people and stay again.
2-night trip

10/10

Above all, the staff were very helpful and friendly. Beyond that, I had a weeklong stay, and the hotel is a short walk to the Matterhorn gondola, restaurants, bars, everything.Very pleased with this stay.
8-night trip

10/10

A wonderful stay. The staff were very helpful & friendly. Lots of lovely touches throughout the hotel, great spa too.
3-night trip

10/10

Such a lovely family hotel. Great design, super comfortable beds and lovely staff.
1-night trip

10/10

Staff was amazing and so friendly!! Hotel was top notch!!! Loved it!!!
1-night trip

10/10

The Europe Hotel in Zermatt was a wonderful hotel and made me feel so welcome. The staff was excellent and super helpful, the hotel was very well appointed & taken care of, and the overall experience was perfect. Highly recommend this hotel and can’t wait to visit again!
2-night trip

10/10

Absolutely beautiful hotel! Highly recommended ❤️😃🙏
3-night trip

10/10

Best Hotel with the Best View & Amazing Staff!!
2-night trip

10/10

My family
2-night trip

10/10

Great stay here! Exceptionally clean and comfortable room, friendly and attentive staff, central location. I wish the restaurant would offer more dinner menu items.
2-night trip

10/10

Excellent hotel well located right in the center of Zermatt. Well appointed rooms, very good breakfast and dinner, attentive service. Highly recommended.
2-night trip

10/10

Excellent food, ambience, bar, property. Loved the room and personalization. The owner is friendly and looks out for his guests although the staff beat him to it :)
1-night trip

10/10

Recently updated. Nice view of Matterhorn from breakfast.
2-night trip

10/10

It was absolutely amazing. Very family friendly. Great locations. Staff went above and beyond. Little touches made all the difference. Breakfast was the best we had in all of Switzerland. This hotel is highly recommended
2-night trip

10/10

Our stay at Europe Hotel and Spa in Zermatt was truly unforgettable. The hotel's location was breathtaking, with stunning views of the Matterhorn from my balcony. The rooms were luxurious and immaculately clean, with comfortable beds and modern amenities. The spa facilities were world-class, with a relaxing sauna and steam room, and a rejuvenating massage. The staff were friendly and attentive, going above and beyond to make my stay special. The breakfast buffet was sumptuous, with a wide range of options to suit every taste. I would highly recommend Europe Hotel and Spa to anyone looking for a luxurious and relaxing getaway in Zermatt. The hotel's charm, combined with its stunning surroundings, made for a truly exceptional experience."
4-night trip

8/10

Wonderful breakfast! Rooms were nice, but one of the reasons we booked here with the higher prices was the spa. It was not very extensive and is open only limited hours, where it doesn’t leave you much time to get a bit to eat after check in, and then use the spa. Disappointed in the hours of the spa. Open until at least 9pm would be helpful
1-night trip

6/10

Most of the staff were very hospitable. The rooms and bathrooms were clean, and the baths were a great way to relax and unwind. The free shuttle to and from the train station was a great help. I found the way some of the female staff at the front desk spoke to me intimidating. From the balcony of my second-floor room, I could see the Matterhorn from only the edge of the balcony, as the trees partially overlapped the mountain.
2-night trip

10/10

2-night trip

8/10

Excellent Manque une pièce pour se changer et déposer les valises avant le départ retardé (départ le dernier jour après une journée de ski)
3-night trip

10/10

2-night trip

10/10

3-night trip

8/10

2-night trip

10/10

Muy bonita
1-night trip

10/10

1-night trip