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Europe Hotel & Spa

4.0 star property
Hotel with spa, near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Europe Hotel & Spa

Bar (on property)
Panoramic Suite | Minibar, in-room safe, desk, soundproofing
Body treatments, hot stone massages, sports massages, facials
Superior Double Room, 1 Double Bed, Mountain View | Minibar, in-room safe, desk, soundproofing
Panoramic Suite | Minibar, in-room safe, desk, soundproofing
Nestled near Zermatt-Matterhorn Ski Paradise, Europe Hotel & Spa invites you to unwind in style. Treat yourself to a rejuvenating spa treatment or enjoy the serene garden views from the terrace while connecting with free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Hot tub
  • Room service
  • Massage/treatment rooms
  • Airport shuttle

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY2,325
CNY2,484 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Check availability for these dates

Tonight
Oct 2 - Oct 3
Check availability for tonight Oct 2 - Oct 3
Tomorrow
Oct 3 - Oct 4
Check availability for tomorrow Oct 3 - Oct 4
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Double Room, 1 Double Bed with Sofa bed

Family Double Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, soundproofing

Family Double Room, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Hair dryer
Bathrobes
Minibar
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, soundproofing

Classic Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Bathrobes
Minibar
In-room safe
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Design Double Room

Design Double Room | Minibar, in-room safe, desk, soundproofing

Design Double Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Bathrobes
Minibar
Wardrobe or closet
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Design Double Room, Mountain View

Design Double Room, Mountain View | Minibar, in-room safe, desk, soundproofing

Design Double Room, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Flat-screen TV
Hair dryer
Bathrobes
Minibar
Wardrobe or closet
Desk
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Superior Family Room

Design Superior Family Room | Minibar, in-room safe, desk, soundproofing

Design Superior Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Flat-screen TV
Hair dryer
Bathrobes
Minibar
Wardrobe or closet
Desk
  • 48 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Panoramic Suite

Panoramic Suite | Minibar, in-room safe, desk, soundproofing

Panoramic Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Flat-screen TV
Hair dryer
Bathrobes
Minibar
Wardrobe or closet
Desk
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed, Mountain View

Superior Double Room, 1 Double Bed, Mountain View | Minibar, in-room safe, desk, soundproofing

Superior Double Room, 1 Double Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Flat-screen TV
Hair dryer
Bathrobes
Minibar
Wardrobe or closet
Desk
  • 48 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Hotel Chesa Valese

  • Free breakfast
  • Spa
  • Free WiFi
  • Connecting rooms available
9.8 out of 10, Exceptional, 161 reviews
The price is CNY2,789
CNY2,967 total
includes taxes & fees
Oct 24 - Oct 25
Hotel Chesa Valese
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About the neighborhood

Map
Riedstrasse 18, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.7 km
  • Zermatt Visitor Center - 9 min walk - 0.8 km
  • Zermatt-Furi Gondola - 9 min walk - 0.8 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 11 min walk
  • Zermatt (QZB-Zermatt Train Station) - 12 min walk
  • Zermatt Station - 12 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hotel Post Zermatt - ‬8 min walk
  • ‪Brown Cow Pub - ‬8 min walk
  • ‪Old Zermatt - ‬2 min walk
  • ‪Restaurant du Pont - ‬6 min walk
  • ‪Elsie Bar - ‬5 min walk

About this property

Europe Hotel & Spa

Europe Hotel & Spa offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials, or mani/pedis. Other highlights include an indoor pool, a bar/lounge, and a hot tub.

At a glance

DONE

Hotel size

    • 38 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 7 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Ski passes
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skiing nearby

Working away

  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Ski storage

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include hot stone massages, sports massages, facials, and body treatments.

Dining

Onsite venue - This restaurant serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CHF 75.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 20 per pet, per night

Policies

This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Europe Hotel Zermatt
Europe Zermatt
Europe Hotel And Spa
Europe Hotel Spa
Europe Hotel & Spa Hotel
Europe Hotel & Spa Zermatt
Europe Hotel & Spa Hotel Zermatt

Frequently asked questions

Does Europe Hotel & Spa offer free cancellation for a full refund?

Yes, Europe Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Europe Hotel & Spa?

Yes, there's an indoor pool.

Are pets allowed at Europe Hotel & Spa?

Yes, pets are welcome. There's a charge of CHF 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Europe Hotel & Spa?

Sorry, there's no onsite parking at Europe Hotel & Spa.

Is airport shuttle service offered by Europe Hotel & Spa?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Europe Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.

What is there to do at Europe Hotel & Spa and nearby?

During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and mountain biking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Europe Hotel & Spa also has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Europe Hotel & Spa?

Yes, there's an onsite restaurant.

What's the area around Europe Hotel & Spa like?

Europe Hotel & Spa is a short 1-minute walk from Zermatt-Matterhorn Ski Paradise and 4 minutes' walk from Matterhorn Museum.

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Europe Hotel & Spa Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Room
View
Spa
Bed

What guests liked

  • Breakfast was a highlight with a wide variety of options and sumptuous spreads. (9 reviews)
  • The spa facilities were world-class, with a relaxing sauna, steam room, and rejuvenating massage. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Wonderful hotel.
3-night trip

10/10 Exceptional

Excellent scenery and services , will definitely come back again!
2-night trip

10/10 Exceptional

A great place
JONATHAN, 2-night trip

10/10 Exceptional

Tudo perfeito.

Simplesmente incrível, Staff maravilhoso, bar completo (Nacho nos fez até caipirosca), ótima localização e o restaurante do hotel também é maravilhoso. O Spa é muito bom e a atenção aos detalhes é incrível.
Evilazio, 2-night trip

10/10 Exceptional

The best hotel in Zermatt. The staff were so hospitable and friendly, the facilities were well-maintained and clean (we especially loved the wellness facilities) and enjoyed a Matterhorn view from our room. Loved every bit of our stay.
Koreen, 1-night trip

10/10 Exceptional

Very beautiful cozy hotel. Staff super friendly. Rooms very clean and beautiful. We stayed in family room and we loved it. Shuttle was available to the train station. Absolutely loved our stay.
Xxx, 1-night trip

10/10 Exceptional

We had a lovely stay. The rooms were well-appointed and we were treated to a view of the Matterhorn from our room. We enjoyed a relaxing drink at the bar patio where the staff was very accommodating. The breakfast offered a wide variety of items. A wonderful stay all around.
Sarah, 1-night trip

10/10 Exceptional

What a fantastic stay! We were so impressed with the hotel and spa and staff and breakfast! Would definitely recommend to people and stay again.
Kamil, 2-night trip

10/10 Exceptional

Excellent!

A wonderful stay. The staff were very helpful & friendly. Lots of lovely touches throughout the hotel, great spa too.
Jenny, 3-night trip

10/10 Exceptional

Such a lovely family hotel. Great design, super comfortable beds and lovely staff.
tina, 1-night trip

10/10 Exceptional

Closer to a lot of things and more convenient for me and my friends
Shiela, 2-night trip

10/10 Exceptional

The Europe Hotel in Zermatt was a wonderful hotel and made me feel so welcome. The staff was excellent and super helpful, the hotel was very well appointed & taken care of, and the overall experience was perfect. Highly recommend this hotel and can’t wait to visit again!
Michael, 2-night trip

10/10 Exceptional

Above all, the staff were very helpful and friendly. Beyond that, I had a weeklong stay, and the hotel is a short walk to the Matterhorn gondola, restaurants, bars, everything.Very pleased with this stay.
Raul, 8-night trip

10/10 Exceptional

Absolutely beautiful hotel! Highly recommended ❤️😃🙏
Farid, 3-night trip

10/10 Exceptional

Staff was amazing and so friendly!! Hotel was top notch!!! Loved it!!!
TRACY, 1-night trip

10/10 Exceptional

Great stay here! Exceptionally clean and comfortable room, friendly and attentive staff, central location. I wish the restaurant would offer more dinner menu items.
Marina, 2-night trip

8/10 Very good

Excellent Manque une pièce pour se changer et déposer les valises avant le départ retardé (départ le dernier jour après une journée de ski)
Hans Peter, 3-night trip

10/10 Exceptional

Excellent food, ambience, bar, property. Loved the room and personalization. The owner is friendly and looks out for his guests although the staff beat him to it :)
Krithika, 1-night trip

10/10 Exceptional

It’s a good, clean hotel with nice beds and healthy variety in breakfast. hotel is a little on the north side of the Centre which is helpful in making it noise free and peaceful. Free pick up and drop off from/to the station by booking is great and necessary as it’s a bit far from the station. Only downside is that the staff are not flexible with requests and we felt are too rigid with rules. Also no air conditioning but you can open the windows for cooler air during nights.
Breakfast area
Breakfast outdoor area
Matterhorn view
Jacuzzi
Adeel, 1-night trip

10/10 Exceptional

Muy bonita
Gustavo, 1-night trip

10/10 Exceptional

Best Hotel with the Best View & Amazing Staff!!
Samir, 2-night trip

10/10 Exceptional

L’espace bien être estun des beau que j’ai vu, bons déjeuners, bon restaurant pour le souper sans compter les thés en après midi! Les employés sont super. Bravo à tous!
Jonathan, 2-night trip

10/10 Exceptional

Excellent service. Beautiful room

My family
Lok Man, 2-night trip

10/10 Exceptional

AMAZING!!!

It was absolutely amazing. Very family friendly. Great locations. Staff went above and beyond. Little touches made all the difference. Breakfast was the best we had in all of Switzerland. This hotel is highly recommended
Carly, 2-night trip

10/10 Exceptional

Recently updated. Nice view of Matterhorn from breakfast.
Mark, 2-night trip