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Galaxy Hotel

4.0 star property
Family-friendly hotel with full-service spa, connected to a shopping center, near Main Market Square

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Photo gallery for Galaxy Hotel

Front of property - evening/night
Interior
Lobby
Breakfast, lunch, dinner served; international cuisine
Sports facility
Experience a haven in the heart of Kraków City Centre at Galaxy Hotel, where you can unwind with Ayurvedic treatments and a detox wrap at the onsite spa. Active travelers will love ecotours while kids enjoy their meals at Andromeda restaurant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Gym

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Hot tub

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Rollaway/extra beds
  • Refrigerator
The current price is CNY726
CNY785 total
includes taxes & fees
Oct 12 - Oct 13

Room options

Check availability for these dates

Tonight
Oct 1 - Oct 2
Check availability for tonight Oct 1 - Oct 2
Tomorrow
Oct 2 - Oct 3
Check availability for tomorrow Oct 2 - Oct 3
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Standard Twin Room

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Suite | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 28 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room

Business Twin Room | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Business Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Standard Double Room

8.4 out of 10
Very good
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Business Double Room

Business Double Room | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Business Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

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Exterior

Mercure Krakow Fabryczna City

  • Pool
  • Airport transfer
  • Pet friendly
  • Parking available
9.4 out of 10, Exceptional, 176 reviews
The price is CNY691
CNY747 total
includes taxes & fees
Oct 26 - Oct 27
Mercure Krakow Fabryczna City
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About the neighborhood

Map
ul. Gesia 22a, Kraków, Lesser Poland, 31-535

What's nearby

  • Oskar Schindler Factory - 11 min walk - 0.9 km
  • Royal Road - 18 min walk - 1.6 km
  • Main Market Square - 4 min drive - 2.1 km
  • St. Mary's Basilica - 4 min drive - 2.1 km
  • Wawel Castle - 4 min drive - 2.1 km

Getting around

  • John Paul II - Balice Airport (KRK) - 29 min drive
  • Turowicza Station - 6 min drive
  • Kraków Główny Station - 12 min drive
  • Kraków Plaszów Station - 12 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Nalej Se - ‬4 min walk
  • ‪Jeff's - ‬5 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Talerz - ‬10 min walk
  • ‪Pizza Hut - ‬4 min walk

About this property

Galaxy Hotel

Galaxy Hotel features a free kids' club and puts you within a 15-minute walk of Oskar Schindler Factory. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or Ayurvedic treatments, and international cuisine is served at Andromeda, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a 24-hour fitness center are other features. Fellow travelers say great things about the overall property condition.

At a glance

DONE

Hotel size

    • 205 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 5:30 AM
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (PLN 60 per day)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station pick-up on request (available 24 hours)*
DONE

Offsite

    • Shopping center shuttle*
    • Casino shuttle*
    • Theme park shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Ecotours
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (4844 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Piano
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Dining

Andromeda - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 50 for adults and PLN 25 for children
  • Airport shuttle service is offered for an extra charge of PLN 110 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Casino shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from January 5 2026 to January 18 2026 (dates subject to change):
  • Sauna
  • Hot tub
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from January 13 to January 26:
  • Sauna
  • Hot tub
  • Swimming pool

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for PLN 100.0 per night

Parking

  • Self parking costs PLN 60 per day
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Cashless transactions are available.

Also known as

Galaxy Hotel Krakow
Galaxy Krakow
Hotel Galaxy
Galaxy Hotel Hotel
Galaxy Hotel Kraków
Galaxy Hotel Hotel Kraków

Frequently asked questions

Does Galaxy Hotel offer free cancellation for a full refund?

Yes, Galaxy Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Galaxy Hotel?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM. The pool will be unavailable from January 5 2026 to January 18 2026 (dates subject to change).

Are pets allowed at Galaxy Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Galaxy Hotel?

Yes. Self parking costs PLN 60 per day. RV/bus/truck parking is available.

Is airport shuttle service offered by Galaxy Hotel?

Yes, an airport shuttle is available. The charge is PLN 110 per vehicle one-way.

What are the check-in and check-out times at Galaxy Hotel?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What is there to do at Galaxy Hotel and nearby?

Have fun with activities like hiking, kayaking, and rafting, and practice your swing at the nearby golf course. Additional recreation onsite includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Galaxy Hotel also has an indoor pool and a 24-hour fitness center, as well as a sauna.

Are there restaurants at or near Galaxy Hotel?

Yes, Andromeda offers international cuisine.

What's the area around Galaxy Hotel like?

Galaxy Hotel is in Kraków City Centre, a short 14-minute walk from Oskar Schindler Factory and 13 minutes' walk from Jewish Cemetery.

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