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Bumi Surabaya City Resort

5.0 star property
Luxury hotel with 4 restaurants, near Tunjungan Plaza

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Photo gallery for Bumi Surabaya City Resort

4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Lobby sitting area
Outdoor pool
Outdoor banquet area
Classic Suite | View from room

Reviews

9.0 out of 10
Wonderful
In the heart of Embong Kaliasin, Bumi Surabaya City Resort offers a vibrant getaway with 4 on-site restaurants and a Japanese cuisine. Relax in the garden or unwind at The Asia Spa for an unforgettable massage experience. With free in-room WiFi, tennis courts, and racquetball/squash activities, this hotel is perfect for those seeking relaxation and recreation.

Popular amenities

  • Pool
  • Airport transfer
  • Spa
  • Free parking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Valet parking
  • Hot tub
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Separate bathtub and shower
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is CNY343
CNY416 total
includes taxes & fees
May 13 - May 14

Room options

View all photos for Classic Club Room

View from room

Classic Club Room

Highlights

Air conditioning
LED TV
Private bathroom
Separate bathtub and shower
Electric kettle
Minibar
Coffee/tea maker
Free bottled water
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Minibar, in-room safe, desk, laptop workspace

Classic Room

Highlights

Air conditioning
LED TV
Private bathroom
Separate bathtub and shower
Electric kettle
Minibar
Coffee/tea maker
Free bottled water
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Doubletree By Hilton Surabaya

  • Pool
  • Airport transfer
  • Free parking
  • Internet access
9.4 out of 10, Exceptional, 92 reviews
The price is CNY410
CNY496 total
includes taxes & fees
May 21 - May 22
Doubletree By Hilton Surabaya
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About the neighborhood

Map
Jl. Jend. Basuki Rakhmat 106 - 128, Surabaya, East Java, 60271

What's nearby

  • Tunjungan Plaza - 14 min walk - 1.2 km
  • Surabaya Plaza Shopping Mall - 17 min walk - 1.5 km
  • Grand City Surabaya - 2 min drive - 2.1 km
  • Surabaya Zoo - 3 min drive - 3.1 km
  • Royal Plaza Surabaya - 5 min drive - 4.8 km

Getting around

  • Surabaya (SUB-Juanda) - 19 min drive
  • Surabaya Pasar Turi Station - 4 min drive
  • Tandes Station - 25 min drive
  • Surabaya Gubeng Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Arumanis Restaurant - ‬4 min walk
  • ‪Kizahashi Restaurant - ‬4 min walk
  • ‪Sate Klopo Keputran - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Depot Barokah - ‬6 min walk

About this property

Bumi Surabaya City Resort

Bumi Surabaya City Resort offers a great location, putting you within a 15-minute walk of Tunjungan Plaza. Guests can be pampered with massages at the spa, and Kizahashi, one of 4 restaurants, serves Japanese cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel also features an outdoor pool, a fitness center, and a hot tub.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 242 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite valet parking (IDR 75000 per night)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

What to do

  • Tennis
  • Racquetball/squash

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Asia Spa. Services include massages.

Dining

Kizahashi - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Arumanis - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.
Cascades Poolside - This poolside restaurant specializes in international cuisine and serves dinner only.
Siti Inggil - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 250000 per person (roundtrip)

Children & extra beds

  • Rollaway beds are available for IDR 500000 per night

Parking

  • Valet parking costs IDR 75000 per night

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Bumi Surabaya
Hotel Bumi
Hotel Bumi Surabaya
Bumi Surabaya City Resort Java
Hyatt Surabaya
Bumi Surabaya City Surabaya
Bumi Surabaya City Resort
Bumi Resort
Bumi Surabaya City
Bumi Surabaya City Resort Hotel
Bumi Surabaya City Resort Surabaya
Bumi Surabaya City Resort Hotel Surabaya

Frequently asked questions

Does Bumi Surabaya City Resort offer free cancellation for a full refund?

Yes, Bumi Surabaya City Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Bumi Surabaya City Resort?

Yes, there's an outdoor pool.

Are pets allowed at Bumi Surabaya City Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Bumi Surabaya City Resort?

Yes, there's free self parking.

Is airport shuttle service offered by Bumi Surabaya City Resort?

Yes, an airport shuttle is available. The charge is IDR 250000 per person roundtrip.

What are the check-in and check-out times at Bumi Surabaya City Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Bumi Surabaya City Resort and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the hot tub. Bumi Surabaya City Resort also has an outdoor pool, a fitness center, and spa services, as well as a picnic area and a garden.

Are there restaurants at or near Bumi Surabaya City Resort?

Yes, there are 4 onsite restaurants, featuring Japanese cuisine and poolside dining.

What's the area around Bumi Surabaya City Resort like?

Bumi Surabaya City Resort is in Embong Kaliasin, a short 13-minute walk from Tunjungan Plaza and 20 minutes' walk from Submarine Monument.

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Bumi Surabaya City Resort Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Nature meets comfort

Very clean and friendly staff. Their breakfast buffet is amazing!!! I wish I could’ve stayed longer.
Indira, 1-night trip

10/10 Exceptional

Old but still holding its charm

An old hotel but holding its charm. Has a wide variety of foods during breakfast time. surely will come back.
Ika, 1-night trip

10/10 Exceptional

Staff were so welcoming. They always had a greeting or a smile. All were very helpful including recommending trips for a day away like visiting mount Bromo.
Abhiramy, 6-night trip

8/10 Very good

It’s a nice hotel to stay!
Kuan Ying, 1-night trip

10/10 Exceptional

Perfect one night stay

We stayed here for one night on our way to Bali. Nice oriental style hotel with a large swimming pool for relaxing. Large rooms, clean, several restaurants, good service. Also close to a large shopping mall with may restaurants.
1-night trip

8/10 Very good

Incredible hotel - but give the fish a better tank

Absolutely amazing stay Hotel is just beautiful. I just can’t bear to see exotic fish living in such small bare empty tanks - no plants, no rocks, just emptiness and bright Lights 24/7 thats not how they live in real life. I would prefer to see an incredible statue of picture than the fish in such awful desolate lonely conditions.
Marjolein, 6-night trip

6/10 Good

We stayed here in 2019 and we stayed again 2024 the placed was not keep up and the property was run dow. I would not go back and will find other places.
Lisa, 3-night trip

10/10 Exceptional

Lovely hotel, spacious, comfortable and well equipped. Staff are efficient and friendly. Must try the coffee and tea at the lobby cafe, they're amazing! Only improvement I hope the hotel will make is on the in-room toiletries but that's a small matter.
ZHI YAN, 1-night trip

10/10 Exceptional

nice property, you can feel the green in the big city
Nenny, 1-night trip

10/10 Exceptional

Employees so welcoming! Super stay! Super room clean!
Catherine, 1-night trip

8/10 Very good

all staff is very good and nice.
Adeleen, 3-night trip

10/10 Exceptional

super friendly staff, warm welcome from first you step in until checking out. the room was big and clean. i love the ambience of the property so comfy and relaxing.
Nenny, 2-night trip

6/10 Good

Could be better

It’s my favourite hotel but the maintenance is not upto the mark. Aircon wasn’t functioning well- room temperature kept going higher inspite of lowering the temperature at the controls. They got to do better if I have to continue my patronage. Service by Mr Dhoni at the restaurant was highly commendable, people like him making me to revisit but the upkeep with the maintenance has to balance. I’m willing to give one more chance- if it remains the same or worsens- I will have to make other choices
2-night trip

8/10 Very good

Overall it is a nice Hotel but there are room for improvement. The wifi in public areas varrie alot. Several times our room key didnt work There could be sunshades by the pool since its very warm and to avoid sunburn. Finally it would be nice to have a beer without trying to hide it
michael, 4-night trip

10/10 Exceptional

Hotel was excellent with big room. Room was clean. Toilet cover needs to be changed coz it looks old and dirty. Breakfast spread was great. I will come back again for sure if I’m going to Surabaya. Staffs were friendly and polite.
Mohamed Abrori, 2-night trip

10/10 Exceptional

I always stay at this hotel every time I visited Indonesia. I love their breakfast and restaurant menus. Quiet place even though you’re in the middle of city, you feel like you’re in the village. Serene and beautiful. Staffs are amazing. You are treated like a special guess. I will always stay here when I’m in town, I totally recommend this hotel for anybody coming visit Surabaya.
Elizabeth, 2-night trip

2/10 Poor

Run down hotel Not clean
KARUNA KARAN, 2-night trip

6/10 Good

The hotel is quiet even though it’s in the middle of town. We stayed at this hotel for years now. But we noticed the services are significantly downgraded this time. When you get in the hotel, there used to be lemongrass smell all over the place, then welcome drink and cold towel. Now there are no more aromatic smell and no more welcome drink nor cold towel. Small gesture but it was the reason why we go back to this hotel. When we get to the room, the carpet is dirty and musty smell and hotel only provided one bathroom towel, it used to be two sets of towel, large medium and small for face towel. Such a let down as we are very looking forward to stay in this hotel. I guess we will stay somewhere else next time we are in Surabaya.
Elizabeth, 1-night trip

6/10 Good

The public spaces and breakfast were great. The gardens are lovely. My 5th floor room had many mosquitos and little black flies. The bathroom was dirty (hair in the shower drain -- not mine -- that was not cleaned out til the third day, and lots of mildew) and the lighting was very dim. The rug had stains. When the sun came in, the room was much too hot. The AC wasnt very effective. The wifi was unreliable and often cut out in the room.
Nicole, 6-night trip

10/10 Exceptional

Masaharu, 4-night trip

10/10 Exceptional

Felix, 1-night trip

10/10 Exceptional

Worth the price

Kamar bersih bagus Namun hotel bangunan tua Ada bath tub di kamar tapi airnya terlalu pelan untuk mengisi Menu breakfast mostly traditional Harga sangat ok utk fasilitas
Maria, 1-night trip

10/10 Exceptional

Keisuke, 1-night trip

2/10 Poor

Wilson, 3-night trip

8/10 Very good

MOHAMED, 3-night trip