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Hotel Luna Llena

3.0 star property
City-center Tulum hotel with outdoor pool

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La Veleta's scenic views await at Hotel Luna Llena, where you can unwind in the library or take a leisurely stroll through the garden. Take advantage of cycling, bike rentals, and an outdoor pool to stay active during your stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Car rentals on site
  • Library
  • Front-desk safe
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Habitación con 1 cama queen, vista a la piscina

Habitación con 1 cama queen, vista a la piscina | In-room safe, individually decorated, individually furnished

Habitación con 1 cama queen, vista a la piscina

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitación con cama king, vista a la piscina

Habitación con cama king, vista a la piscina | In-room safe, individually decorated, individually furnished

Habitación con cama king, vista a la piscina

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Habitación con 2 camas queen, vista al jardín

Habitación con 2 camas queen, vista al jardín | In-room safe, individually decorated, individually furnished

Habitación con 2 camas queen, vista al jardín

  • Garden view
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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CNY526 total
includes taxes & fees
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About the neighborhood

Map
Calle 6 Sur, Between Calle 9 and 11, Col La Veleta, Tulum, QROO, 77780

What's nearby

  • Holistika Art Walk - 11 min walk - 1.0 km
  • Hospital de Tulum - 3 min drive - 1.8 km
  • Dos Aguas Park - 4 min drive - 2.2 km
  • Tulum Beach - 12 min drive - 6.7 km
  • Tulum Mayan Ruins - 14 min drive - 7.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 41 min drive
  • Cancun Intl. Airport (CUN) - 101 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Vaivén - ‬3 min walk
  • ‪El Aguajito Marisqueria - ‬5 min walk
  • ‪Italdo Pasteleria - ‬10 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬2 min walk
  • ‪Pepe The Best Taco! - ‬2 min walk

About this property

Hotel Luna Llena

  • At Hotel Luna Llena, you'll be within a 15-minute drive of Tulum Mayan Ruins and Tulum Beach. Guests can take a dip in the outdoor pool and indulge in Swedish massages. Other features include a terrace and a garden.

At a glance

DONE

Hotel size

    • 8 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 10 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • There is no front desk at this property
    • Guests must contact the property in advance for check-in instructions; your host will greet you
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Traveling with children

  • Children stay free (see details)

What to do

  • Yoga classes
  • Segway rentals/tours
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Services

  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Segway rentals/tours

Facilities

  • 2 buildings/towers
  • Built in 2010
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • An outdoor pool

Room amenities

Be entertained

  • 28-inch flat-screen TV
  • Premium cable channels
  • First-run movies

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Furnished balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 4320 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for USD 35.0 per night

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Also known as

Luna Llena Hotel Tulum

Luna Llena Tulum

Hotel Posada Luna Llena Tulum

Hotel Posada Luna Llena

Posada Luna Llena Tulum

Posada Luna Llena

Hotel Luna Llena Tulum

Frequently asked questions

Does Hotel Luna Llena offer free cancellation for a full refund?

Yes, Hotel Luna Llena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Luna Llena?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Luna Llena?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Luna Llena?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel Luna Llena?

Yes, an airport shuttle is available. The charge is USD 4320 per vehicle one way.

What are the check-in and check-out times at Hotel Luna Llena?

Check-in start time: 4 PM; Check-in end time: 10 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Hotel Luna Llena and nearby?

Have fun with activities like kayaking, sailing, and scuba diving, and practice your swing at the nearby golf course. Additional recreation onsite includes yoga and segway rentals. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Does Hotel Luna Llena have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Hotel Luna Llena like?

Hotel Luna Llena is in La Veleta, a short 8-minute walk from Holistika Art Walk.

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Reviews

Reviews

8.0

Very Good

8.6

Cleanliness

6.2

Location

8.4

Staff & service

8.2

Property conditions & facilities

Reviews

Verified

2/10 Poor

Muy mal servicio por parte de la dueña, las instalaciones muy básicas nada que ver con las fotos
Verified

10/10 Exceptional

Hotel Luna Llena is truly a boutique hotel. Small, quiet and unique. The breakfasts were simple but the coffee was good and the fresh fruit plentiful. I loved the bikes available for use and found I could get most places in town by bike. The staff for friendly and very helpful. I greatly enjoyed my stay there.
Bradley, 4-night trip
Verified

4/10 Fair

Publicidad Engañosa

La publicidad es engañosa, parecía una buena opción pero no nos gustó, nos asignaron una animación en 3er piso y no hay elevador a demás que la escalera es súper angosta fue muy complicado subir y bajar el equipaje, en la habitación se escuchan los ruidos del exterior, por lo cual no pudimos descansar, la TV es súper pequeña, la regadera como una especie de cabina afuera del baño, el agua de la alberca se veía opaca como sucia, los estacionientis son en la calle, no me pareció una zona segura, la persona que nos atendió muy seco poco amigable, el lugar queda lejísimos de la zona de restaurantes
1-night trip
Verified

10/10 Exceptional

Hotel Excelente

Simples e perfeito
Alessandro, 4-night trip
Verified

6/10 Good

The check in is at 4pm. Almost everywhere else it is at 3pm. I called early to let them know I would arrive at 3pm and if it was possible to check in at that time. They told me if the room was ready and if there was someone available to let me in that I could check in. I arrived and there was no one there. There were only construction workers. Check in was easy. The room was clean. Did look like the picture. Good working AC. Fast wifi. The beds are not comfortable, and the pillows were not comfortable either. There is a bit of an odd smell to the room, it could be the humidity, a little bit of cigarette perhaps. There is no drinking water provided. BRING YOUR OWN DRINKING WATER TO BRUSH YOUR TEETH!! The water from the sink tastes disgusting. There is construction on the property. They start working at 8am. We woke up to a jackhammer right outside our window. There are 4 available parking spots. Usually we found a spot available but a few times we did have to park on the road. The hotel is situated outside of town on a dirt road. There is a ton of construction going on but the hotel did feel very safe. The pool is beautiful. They offer a nice breakfast that was simple and filling. We were hardly at the hotel so it provided us with what we needed. A nice hot shower and air conditioned room. For the price it is worth it. Personally however I will not stay here again.
4-night trip
Verified

6/10 Good

Regular

Cuando llegamos no había nadie en recepción, estuvimos tocando un rato hasta que una huésped nos abrió, nos dejaron la llave en el escritorio y a buscar la habitación, limpio eso si, el desayuno pobre la vd y el club de playa si llevas niños también es un tema pues el de recepción no avisó que íbamos... creo que por ese precio hay mejores opciones
BRENDA, 1-night trip
Verified

10/10 Exceptional

Cozy and clean hotel

Great service, specially by Angel... super clean, good breakfast and great prices to enjoy Tulum
Luis, 2-night trip
Verified

10/10 Exceptional

Es un hotel pequeño y modesto pero el personal te apoya en todo y cumple con la función.
1-night trip
Verified

8/10 Very good

Great service

Our room did not like look like the pictures ,it was a lower grade room when we got there, which was fine since we only spent 3 nights . Bathroom was good and ac worked great. However our bed headboard was very loose anytime you made the slightest move sleeping it made loud noise against the wall . Service was great.
3-night trip
Verified

8/10 Very good

La habitación muy bien y bonita peero la cama muy dura y no habia secadora de cabello, el auto se quedo afuera y me lo rayaron y las calles sin pavimentar con muchos charcos pero creo que eso es general en la ciudad
1-night trip
Verified

10/10 Exceptional

10/10

My boyfriend and I came for one night and stayed for 5. We loved our stay here, 10/10. Everything was CLEAN, safe, hot water, and the people were so nice!!! I highly recommend staying here. It’s very private, as well as quiet. Looking forward to returning again.
Chelsea, 1-night trip
Verified

4/10 Fair

Has potential, but we were disappointed by the smell of mold and the poor service that we decided to leave without staying.
Rachael, 1-night trip
Verified

8/10 Very good

Muy bien

Disfruté mi estadía, todo limpio y el personal amable, also hay buena seguridad, la zona es segura , lo único que le falta es agua para los huéspedes, tienes que ir a alguna tienda a buscar agua para tomar.
4-night trip
Verified

10/10 Exceptional

Charming!

Charming hotel! We arrived late and didn't see how wonderful the place was until morning. Fabulous bathroom. Great breakfast!
Michael, 1-night trip
Verified

6/10 Good

Moyen - hotel de passage

Manque un frigo Escalier très serré pour vos valises Petit déjeuné très moyen Fait l'affaire pour le prix
Lotfi, 2-night trip
Verified

10/10 Exceptional

Gran fin en tulum

Excelente estancia. Bueno bonito barato!
Alejandro, 2-night trip
Verified

10/10 Exceptional

GREAT LITTLE HOTEL! FRIENDLY STAFF AND GREAT SERV.

This hotel is small but really nice. It is really clean and staff was amazing. Lucero who is in front desk was great. She has all the local knowledge to recommend places to eat and beaches to go to. She did everything possible to make our stay enjoyable. Breakfast could be better but for price its ok. If we visited Tulum again we would stay here again because of staff and cleanliness of rooms. AC worked great - room was always cold. Our son enjoyed the pool and since we were only guests we were allowed to swim past pool hours .
David, 1-night trip
Verified

8/10 Very good

Struttura carina in una zona in cui non te lo aspetti. Piccola piscina in un cortile interno: ci sono solo 2 lettini e il sole ci batte solo nelle ore centrali. Camere abbastanza moderne. Colazione non particolarmente ricca. Quando piove manca la corrente nel quartiere: così ci ha detto la ragazza quando dopo un temporale notturno siamo stati senza per ore. Hanno usato un generatore di emergenza per alimentare la cucina e poter servire la colazione.
3-night trip
Verified

8/10 Very good

Que como está en construcción fallaron las instalaciones
1-night trip
Verified

8/10 Very good

Staff, cleanliness, and property were all great. That is why my rating is almost excellent the only request and concern I would have to say I have for the hotel is that, they should add a mini fridge, hair dryer, and a small table. At least in the room I stayed in which was a queen bed for 2 people it didn’t have this. Aside from that I had a wonderful time in Tulum and my stay with Luna Llena was better than expected.
4-night trip
Verified

8/10 Very good

hotel agradable y muy buen trato al personal, muy limpio
Guillermo, 2-night trip
Verified

8/10 Very good

muy cerca de playa, bastante confortable, cerca de los restaurantes facil acceso
Miguel, 3-night trip
Verified

6/10 Good

buena atencion, detalle en el desayuno que el cereal estaba lleno de hormigas, en la habitación falto un par de vasos para tomar agua y 1 botellita de agua por cualquier cosa.
Salvador, 2-night trip
Verified

10/10 Exceptional

Me encantaba. Was a very nice and and super clean pleace served by great people.
K, 1-night trip
Verified

4/10 Fair

The hotel was cute, quaint and located just off the main drag of the shops in Tulum. Unfortunately, I was not able to use the bikes to ride into town as I rented a car but I imagine that the ride would not take long. If you're looking for a spot to just crash while out partying and don't mind a hard bed, then this would work. Just be sure to lock up your luggage or take your valuables as I came back one evening to my personal items laid out on the floor and bed as if someone had been searching for something. Luckily I took my laptop and valuables with me and only left inexpensive items at the hotel.
5-night trip