A very basic hotel, no fridge, no slipper, no teeth brush, no room service unless requested. However regarding its price I have no more complaint about these. A value for money hotel to be recommended for budgeted traveller.
The service was great.
Breakfast was average but good enough at this price.
Bedroom was tidy with good space that is worth the price.
Something we dissatisifed is that the toilet was dirty and seemed not cleaned. Shower place was clean though, with nice shower.
真实旅客
Hotels.com真实住客点评
8/10 很好
2015 年 9 月 6 日
各方面皆滿意
酒店員工非常友善,早餐非常滿意,我們一家感到十分舒適。
Ka Yi
Hotels.com真实住客点评
10/10 绝佳
2013 年 8 月 3 日
Suitable for everybody
It is such a nice hotel to stay. Good location, nice restaurant just nearby, receptionist very helpful and polite.
Phyllis
Expedia真实住客点评
2/10 很差
2025 年 5 月 2 日
David
David,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 25 日
The hotel was not the
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 24 日
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 3 日
JUNGSOO
JUNGSOO,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 2 日
Dirty.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 25 日
Caroline
Caroline,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 23 日
Kathryn
Kathryn,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 19 日
Would not recommend.
The hotel appeared dirty and had an odd smell. The room itself was not very nice. The windows were saturated with condensation which made the windowsill soaking wet which caused a damp environment. The bed was extremely uncomfortable and had a huge dip on one side. Also having a double room the beds pushed together was uncomfortable. The room was not clean, dirt on the bathroom floor and sink. The room was full of dust and grime.
Anna
Anna,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 16 日
Steven
Steven,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 11 日
The Citrus hotel is really well located for the centre of Cheltenham. The service we received was good. When we arrived at the hotel we checked in easily and were located on the 4th floor which was no problem at all. When we entered the room we found it to be freezing cold. We could not see out of the window due to it being soaking wet with puddles of water on the window sill. There was a heater in the room that had not been switched on but was working. The spotlight above the television was hanging out of the ceiling and we also found that the sink in the bathroom did not drain away. The beds were comfortable and we experienced a good nights sleep with very little noise. On leaving the property there was a broken tile on the steps which I slipped on twice. There was a cone when we arrived to highlight where not to step but this was often either not in the right place or missing completely. The breakfast area had tables and chairs that were all plastic and felt a bit like a canteen but the breakfast itself was perfectly adequate.
amanda
amanda,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 10 日
Christine
Christine,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 31 日
Business Stay
Good hotel close to all amenities. Room comfy, great shower 😊 only issues curtains don’t cover length of windows, parking is first come, first served! And if you’ve got a room roadside it’s noisy! I did ask for a quiet room, away from the road.