In the heart of the business district, Stipp Hotel offers a serene escape with continental breakfast and relaxing spa services. Unwind at the outdoor pool or stroll through the garden, then indulge in international cuisine at Terrace Restaurant. With free WiFi, dry cleaning/laundry services, and helpful staff praised by guests.
Enjoy your visit to Kigali with a stay at Stipp Hotel. Guests can indulge in massages and enjoy international cuisine at Terrace Restaurant, which is open for breakfast, lunch, and dinner. There's an outdoor pool and a bar/lounge, and in-room conveniences include sofa beds and refrigerators.
Languages
English, French
More about this property
VISIBILITY
At a glance
Hotel size
50 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 10 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Free continental breakfast
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Facilities
Built in 2007
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Health club
An outdoor pool
Sauna
Massage/treatment rooms
Accessibility
Wheelchair-accessible parking
ROOM
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Sofa bed
Premium bedding
Select Comfort mattress
Rollaway/extra bed (surcharge)
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
STAR_OUTLINE
Special features
Dining
Terrace Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
MONETIZATION_ON
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge of RWF 39000 (subject to availability)
Credit card charges are subject to an extra charge
Renovations and closures
This property is closed from June 25 2023 to September 15 2023 (dates subject to change).
Children & extra beds
Rollaway beds are available for an additional charge
Pool, spa, & gym (if applicable)
Guests under 14 years old are not allowed in the swimming pool or health club, and guests under 12 years old are only allowed in the swimming pool with adult supervision
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Stipp Hotel
Stipp Hotel Kigali
Stipp Kigali
Stipp Hotel Hotel
Stipp Hotel Kigali
Stipp Hotel Hotel Kigali
HELP_OUTLINE
Frequently asked questions
Is Stipp Hotel currently open?
This property is closed from June 25 2023 to September 15 2023 (dates subject to change).
Does Stipp Hotel offer free cancellation for a full refund?
Yes, Stipp Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Stipp Hotel?
Yes, there's an outdoor pool.
Is parking offered on site at Stipp Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Stipp Hotel?
Check-in start time: noon; Check-in end time: midnight. Check-out time is 10 AM. Late check-out is available for a charge of RWF 39000 (subject to availability).
What is there to do at Stipp Hotel and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a health club. Stipp Hotel also has a garden.
Are there restaurants at or near Stipp Hotel?
Yes, Terrace Restaurant offers international cuisine.
Does Stipp Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio.
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Stipp Hotel Reviews
Reviews
5.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.0/10
Cleanliness
7.0/10
Staff & service
2.0/10
Amenities
5.0/10
Property conditions & facilities
Reviews
2/10 Poor
Dec 11, 2019
The rooms smelled moldy and we could not stay here.
Verified traveler
2-night trip
4/10 Fair
Dec 2, 2019
wont stay there anymore
I was the only person at the hotel, in general the hotel need to be taken care of, the employee was niece, but they did not have warm water and the window at the room is not working. When I get up one day for breakfast there was no one, the receptionist offered to make my breakfast.
Verified traveler
6-night trip
2/10 Poor
Oct 15, 2017
The building needs renovations & refurbishment
The breakfast was the same for all 4 mornings - the curtains need to be changed and washed. The hotel did not have a lounging area for guests ...........................
Verified traveler
4-night trip
4/10 Fair
Nov 29, 2016
My worst Hotel in Kigali
I have stayed at 5 different hotels in Kigali and this has to be the worst.
1. They had no record of my reservation through Expedia and instead of working it out through Expedia they made me pay.
2. The hotel staff were not cordial or cooperative.
3.The room smelled of musty moldy smell
4. I had one towel in the bathroom and it looked like it was used to clean the floor.
5. The bathtub had stains from years of use and poor cleaning.
6. The Gym sucked
7. The pool when I arrived looked like it had not been cleaned in weeks
Overall very poor hotel.
Dean
4/10 Fair
Jul 19, 2016
Very friendly staff, but rooms are old and not so clean....air cond does not work, wifi to weak to use the network...!!
crew
8/10 Very good
Jun 24, 2015
Jose Luis
6/10 Good
Feb 19, 2015
stipp
trovato occasione a prezzo accettabile, hotel non sarebbe male........andrebbe rimodernato e' rinfrescato' .....Personale gentile, zona tranquilla, se rimodernato sarebbe un discreto Hotel.......
paolo
4/10 Fair
Sep 20, 2014
Hotel décevant
Très cher.
Chambre pas bien arrangé.
Petit déjeuner avec très peu de produit et de mauvaise qualité,même pas un croissant ou du bon pain .Jus de fruit allongé à l 'eau et avec du sucre.
Pas assez des draps pour avoir la chambre prête à l'heure du check in.
Le menu du restaurant est plein des choses ,mais même pas la moitié est disponible.
Les boissons coutent trois fois le prix du supermarché et elles sont souvent chaudes ou congelés.
le personnelle est très gentil et il fait de son mieux.Personnelle serviable et sympa à tous moments.
Très cher pour la qualité totale du service et du comfort.
Marie
4/10 Fair
Sep 18, 2014
Caro e con servizi non corrispondenti al prezzo..
Personale simpatico e disponibile ,molto ,molto gentile. questo dobbiamo sottolinearlo.
Colazione pessima: omelette crude, non marmellata ,pane duro,succhi di frutta allungati con acqua e zucchero. Moltissime zanzare e non ci sono zanzariere.Se il personale deve cambiare le lenzuola puo'succedere che il letto resti tutto il giorno disfatto perché non hanno lenzuola a sufficienza.Pochissimi canali TV e tutti in inglese a parte uno in kyniarwanda ed uno pessimo in francese.
Se vuoi mangiare al ristorante molte cose presenti nel menu' non ci sono.
Bevande ed alcolici molto cari.
Il pezzo é alto per un hotel a 3 stelle ( o quattro?) . costa poco meno del Serena Hotel che é un sogno
Stella
4/10 Fair
Aug 25, 2014
Value for Money
This hotel cost twice what I usually pay in Kigali and offered poorer service and breakfast. I have visited it in the past for meals and it has gone down hill over the last few years. You can do better than this for the same price in Kigali.
Nicole
6/10 Good
Apr 17, 2014
Litt slitent
The hotel has a central and pleasant location in Kigali. The rooms are rather dark and some swithces where hard to fint. Room service is fine and efficient, but a bit overpriced. The beds were comfortable. The price found on hotels.com is higher than what is offered on site.
Verified traveler
8/10 Very good
Dec 31, 2013
Reasonable and you get what you pay for.
adi
6/10 Good
Oct 13, 2013
Hotel avec bon prix et personnelle très gentil
Qualité prix OK
Petite déjeuner pas terrible: presque rien et qualité mauvaise.pas de pain fraiche,café transparent
connexion internet très faible
Hotel très propre et personnelle serviable
Verified traveler
6/10 Good
Oct 11, 2013
Da migliorare
Accoglienza molto gradevole.Quasi tutto lo staff gentile .La colazione é molto "triste" a parte le omelettes non c'é acqua, caffe e the qualità pessima, croissant vecchi. Non pane fresco ,né formaggio.Succo di frutto artificiale( sintetico non fresco ) e di pessimo gusto.Staff disponibile per aiutare e chiamare taxi.Stanze squallide,ma pulitissime.Pochisimmi canali TV in kinyarwanda ed in inglese solamente
Verified traveler
4/10 Fair
Jan 31, 2012
stipp Hotel Kivuoyo KIGALI
La première fois que j'ai logée à l'hôtel tout a été super. Cette fois ici bien que j'avez demandé une chambre jardin et ils m'avez répondu OUI, j'ai eu une chambre au premier étage avec vue sur la rue = beaucoup de brouille. La chambre été vétuste. J'ai du rappeler plusieurs fois pour avoir de l'eau. La "cattle" me marché pas. Pendant 2 jours pas de savon ni de shampoing. Le petit déjeuner été de mauvaise qualité: pas assez des choses et la qualité de la nourriture très basique.
Hotel staff was nice. Food was good, Room was pleasant and clean. Price was right. I stayed in a room accros the street from the main building but the internet didn't work. Stipp - please fix that! Rooms in the main building had no problem with the wireless internet.