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Serways Hotel Heiligenroth

Hotel with restaurant, near Motorcycle Museum

Choose dates to view prices

In the heart of Heiligenroth, Serways Hotel Heiligenroth offers a warm welcome with a playground for kids and adults alike. Enjoy meals at the on-site restaurant, unwind with a drink at the bar, and stay connected with free in-room WiFi. The hotel's multilingual staff is always ready to assist while you explore nearby Great Market Square.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Non-smoking

Main amenities (9)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Air conditioning
  • ATM/banking services
  • Multilingual staff
  • Limited hour front desk
  • TV in a common area
  • Playground

Feel at home (6)

  • Children stay free
  • Playground on site
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is CNY640
CNY684 total
includes taxes & fees
May 18 - May 19

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Premium bedding, Select Comfort beds, desk, blackout drapes

Double Room

7.8 out of 10
Good
(8 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room Single Use

Premium bedding, Select Comfort beds, desk, blackout drapes

Double Room Single Use

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Front of property
Hotel Hüttenmühle
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  • Pet friendly
  • Free parking
  • Free WiFi
  • Non-smoking
8.8 out of 10, Excellent, 22 reviews
The price is CNY688
CNY737 total
includes taxes & fees
May 31 - Jun 1
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About the neighborhood

Map
A3, Heiligenroth, RP, 56412

What's nearby

  • Nassau Nature Park - 2 min walk - 0.2 km
  • Katholische Kirche St. Petrus und Marcellinus - 13 min walk - 1.2 km
  • Great Market Square - 4 min drive - 5.0 km
  • Ehrenbreitstein Fortress - 26 min drive - 28.5 km
  • Deutsches Eck - 32 min drive - 32.2 km

Getting around

  • Cologne - Bonn Airport (CGN) - 70 min drive
  • Steinefrenz Station - 7 min drive
  • Niedererbach Station - 7 min drive
  • Goldhausen Station - 13 min walk

Restaurants

  • ‪Coffee Fellows - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Die Mühlenbäcker - ‬4 min drive
  • ‪Pano - ‬3 min drive

About this property

Serways Hotel Heiligenroth

  • Serways Hotel Heiligenroth puts you within a 10-minute drive of Great Market Square and Neo-Gothic Town Hall. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, this hotel is within a short drive of Motorcycle Museum.

At a glance

DONE

Hotel size

    • 31 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 6:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you arrive at the property after hours, you'll need to check in at an alternate location: [Eni Tankstelle]
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)
  • Playground

Services

  • Front desk (limited hours)
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Television in common areas

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning and heating

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Select Comfort mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 7.99 per person

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Heiligenroth Hotel

Heiligenroth Serways

Hotel Heiligenroth

Hotel Heiligenroth Serways

Hotel Serways Heiligenroth

Serways Heiligenroth

Serways Hotel

Serways Hotel Heiligenroth

Serways

Serways Heiligenroth

Serways Hotel Heiligenroth Hotel

Serways Hotel Heiligenroth Heiligenroth

Serways Hotel Heiligenroth Hotel Heiligenroth

Frequently asked questions

Does Serways Hotel Heiligenroth offer free cancellation for a full refund?

Yes, Serways Hotel Heiligenroth does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Serways Hotel Heiligenroth?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Serways Hotel Heiligenroth?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Serways Hotel Heiligenroth?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.

What is there to do at Serways Hotel Heiligenroth and nearby?

Recommended spots to visit include Motorcycle Museum (2.5 mi), Neo-Gothic Town Hall (2.7 mi), and Great Market Square (2.7 mi).

Are there restaurants at or near Serways Hotel Heiligenroth?

Yes, there's an onsite restaurant.

What's the area around Serways Hotel Heiligenroth like?

Serways Hotel Heiligenroth is a short 2-minute walk from Nassau Nature Park and 11 minutes' walk from Katholische Kirche St. Petrus und Marcellinus.

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Reviews

Serways Hotel Heiligenroth Reviews

7.6

Good

8.2

Cleanliness

6.8

Location

7.4

Staff & service

7.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Perfect for a one night, on our way through Germany. Clean rooms, nice shower and quiet rooms, although next to the highway
Alberdien, 1-night trip
Verified

6/10 Good

The carpet was dirty and outdated. I liked it was fairly quiet for motorway hotel.
Terry, 1-night trip
Verified

10/10 Exceptional

Great places we will stay again
Dorinel, 1-night trip
Verified

10/10 Exceptional

Great places just what we need .
Dorinel, 1-night trip
Verified

10/10 Exceptional

Awesome Little Hotel
Justin Gervet, 1-night trip
Verified

8/10 Very good

it was very nice and very quiet
John, 1-night trip
Verified

8/10 Very good

Basic but ok
Evy, 1-night trip
Verified

8/10 Very good

One day no hot water in shower and poor wifi
Karl, 3-night trip
Verified

10/10 Exceptional

👌
Leontin, 1-night trip
Verified

2/10 Poor

Check in not as described causing great problems
Suzanne, 1-night trip
Verified

8/10 Very good

Room could be cleaner
Nina, 4-night trip
Verified

2/10 Poor

What to say...

Unfortunately we had not the best experience. We booked and paid via Hotels.com (expedia) a few days earlier a room. When checking in the receptionist informed us Expedia didn't make the payment and we needed to pay, which we did. We contacted Hotel.com call center who tried to get a hold of the hotelmanager to resolve. Unfortunately they were not able to speak to the hotelmanager to resolve the issue. We showed the receptionist our payment to Hotel.com but she was not interested and only followed her own system, no willingness to listen. When my sister called my father for advise, the receptionist started shouting to stop recording the conversation and threatened with the police. My sister was flabbergasted, my father shocked to hear the receptionist shouting and we decided to leave this uncomfortable and aggressive situation. We did our best, spoke German as the receptionist was not able or willing speaking English. Nothing wrong with the hotel, neither the attempts from the hotel.com call center to solve and appologisies we received. You see that you can have a good company, but at the end it are the people working for you that can break your reputation in a second. Hotel.com will for sure solve it and pay back the double payment, it's just unneeded and unnecessary experience burning time of people and creating the wrong memories the hotel staff should have created.
Frans, 1-night trip
Verified

6/10 Good

Für den Zweck ok
Stefan, 1-night trip
Verified

6/10 Good

Eiskaltes Zimmer, super sauber, leicht überteuert

Eigentlich wäre das volle Punktzahl gewesen, wenn da nicht kleinere überflüssige Mängel gewesen wären: + 24h-Rezeption + Sehr nah an A3 + Klinisch rein, super sauber +- Preis etwas überteuert, ist kein Holiday Inn - Heizung ging nicht, bei 8 Grad Außentemperatur - zwar gepflegt, aber etwas altbacken Eigentlich Top Schlafgelegenheit für Transit, aber ohne Heizung nicht empfehlenswert....im Sommer das selbe mit vorhandener Klimaanlage - ohne Fernbedienung nicht nutzbar Fur
Maria, 1-night trip
Verified

10/10 Exceptional

Nette kamers.
Yakup, 1-night trip
Verified

6/10 Good

Personeel mag wel wat vriendelijker zijn maar over het algemeen is het een prima hotel. Kamer is ruim en hadden nu voor het eerst een bank op de kamer dat was zeer aangenaam zodat je niet de hele avond op het bed hoeft te hangen. Douche was wel vreselijk. De knop werkte contra, warme kant was koud en de koude kant was warm. Hierdoor verbrande ik me voeten. Bedden zijn zeer comfortabel, alleen het kussen stelt weinig voor.
Wendy, 1-night trip
Verified

10/10 Exceptional

Was goed voor 1 nacht , mbt prijs/ kwaliteitverhouding.
michel, 1-night trip
Verified

10/10 Exceptional

Es war sehr ruhig nachts, das Bett war bequem. Das Personal freundlich. Alles in einem für ein Zwischenstopp ganz gut.
Celina, 1-night trip
Verified

8/10 Very good

Nvt
Marjan, 1-night trip
Verified

10/10 Exceptional

Boa
esther nunes DA SILVA, 1-night trip
Verified

8/10 Very good

Alles ok
Ralf, 1-night trip
Verified

4/10 Fair

Für eine Nacht okay. Länger nicht. Hatte ein Zimmer wo vorher geraucht wurde..... Spinnweben an den Fenstern und auch ansonsten wenig einladend. Nett waren die Mitarbeiter in der Raststätte .
Oliver, 1-night trip
Verified

4/10 Fair

Kein WLAN, nur ein Hotspot, der aber nicht zu erreichen ist Unmögliches Personal, sowohl beim Checkin ( in der Raststätte beim Verkaufspersonal)als auch im Housekeeping. Türen werden geknallt von Gästen und Zimmermädchen bis nach Ouhr ein ständiges Rein u Raus u Gepolter auf dem Gang.
Christina, 1-night trip
Verified

6/10 Good

Enkelt hotell längs motorvägen

Negativt: Smutsiga handduk, inga örngott på kuddarna, en angränsande ytterdörr som lät jättemycket och väckte mig (ingång till hotellet) Positivt: Stort och fint rum. Stort och fint badrum. Tyst rum bortsett från dörren till hotellet som måste åtgärdas. Summa summarum är att betyget kan bli bra med förändring av några småsaker.
1-night trip
Verified

6/10 Good

Nicht schön aber durchaus praktisch gelegen.Für einen Zwischenstop zu empfehlen.Zimmer war sehr ruhig gelegen.Das Frühstück war einfach aber in Ordnung und wurde in der Raststätte angeboten. Kurzum für einen Zwischenstopp in Ordnung
Frank, 1-night trip