Skip to main content

Sunprime Pollensa Bay

3.5 star property
Beachfront hotel with restaurant, near Alcúdia Beach

Choose dates to view prices

Perched on the sea, Sunprime Pollensa Bay offers a serene getaway. Rejuvenate with spa services, enjoy ocean views at Restaurant while savoring breakfast or dinner. Stay active in the gym or lounge by the seasonal outdoor pool.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Weekly housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Fitness center
  • Beach towels
  • Seasonal outdoor pool
  • Spa services
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Car rentals on site
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Blackout drapes/curtains
  • Laundry service
  • Elevator

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Single Room H11BAL

Single Room H11BAL | In-room safe, individually decorated, individually furnished, desk

Single Room H11BAL

  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Twin Room H12BAL

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room H12BAL

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room (Pool view) H12POB

Standard Twin Room (Pool view) H12POB | View from room

Standard Twin Room (Pool view) H12POB

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room (Sea view) H12SEB

Standard Twin Room (Sea view) H12SEB | View from room

Standard Twin Room (Sea view) H12SEB

  • Sea view
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room Partial Sea View H11SRB

In-room safe, individually decorated, individually furnished, desk

Single Room Partial Sea View H11SRB

  • Partial sea view
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Basic Twin Room H12BNV

Basic Twin Room H12BNV | In-room safe, individually decorated, individually furnished, desk

Basic Twin Room H12BNV

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Balcony H12LBA

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room, Balcony H12LBA

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Balcony, Sea View H12LBS

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room, Balcony, Sea View H12LBS

  • Sea view
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Balcony H12LRB

Superior Twin Room, Balcony H12LRB | In-room safe, individually decorated, individually furnished, desk

Superior Twin Room, Balcony H12LRB

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Balcony, Sea View H12XLS

Superior Twin Room, Balcony, Sea View H12XLS | In-room safe, individually decorated, individually furnished, desk

Superior Twin Room, Balcony, Sea View H12XLS

  • Sea view
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Similar properties

Exterior
Hotel Ivory Playa Sports & Spa
Alcúdia
  • Pool
  • Kitchenette
  • Laundry facilities
  • Free parking
9.0 out of 10, Wonderful, 320 reviews
The price is CNY958
CNY1,088 total
includes taxes & fees
Jun 3 - Jun 4
Hotel Ivory Playa Sports & Spa
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Carrer Maria Antonia Salva, 2, Alcúdia, Balearic Islands, 07400

What's nearby

  • Platja des Morer Vermell - 2 min walk - 0.2 km
  • Es Clot - 5 min walk - 0.4 km
  • Plaza de Toros - 16 min walk - 1.4 km
  • Playa de Sant Joan - 6 min drive - 2.1 km
  • San Jaume Church - 6 min drive - 1.5 km

Getting around

  • Palma de Mallorca Airport (PMI) - 49 min drive
  • Sa Pobla Station - 21 min drive
  • Inca Station - 22 min drive
  • Lloseta Station - 25 min drive

Restaurants

  • ‪Fonda Llabres - ‬15 min walk
  • ‪Cerveseria Santa Anna - ‬17 min walk
  • ‪Patagonia - ‬15 min walk
  • ‪Red Rum - ‬3 min walk
  • ‪Merlet - ‬18 min walk

About this property

Sunprime Pollensa Bay

Sunprime Pollensa Bay puts you within a 10-minute drive of Alcúdia Port and Playa del Port de Pollença. You can indulge in facials or aromatherapy, then grab a bite to eat at the restaurant. Other highlights at this Mediterranean hotel include a bar/lounge, a fitness center, and a seasonal outdoor pool.

All inclusive

All-inclusive room rates at Sunprime Pollensa Bay are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

At a glance

DONE

Hotel size

    • 163 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Traveling with children

  • Lifeguard on site

What to do

  • On the beach
  • Evening entertainment

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1965
  • Terrace
  • Fitness center
  • Seasonal outdoor pool
  • Bicycle parking
  • Spa services
  • Outdoor furniture
  • Mediterranean architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Magnifying mirror
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site
  • Hardwood flooring in room

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

Food and drink

  • Mini-fridge

More

  • Weekly housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Onsite venue - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Renovations and closures

This property is closed from May 8 2026 to December 31 2027 (dates subject to change).

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • The seasonal pool is open from April to October
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard

Mobile payment options include: MobilePay.

Cashless transactions are available.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property Registration Number H/1495

Also known as

Hi Hotel Panoramic

Hi Panoramic Alcudia

Hi Panoramic Hotel

Hi Panoramic Hotel Alcudia

Hotel Hi Panoramic

Hi! Panoramic Hotel Alcudia, Majorca

Panoramic Hotel Alcudia

Smartline Panoramic Hotel Alcudia

Smartline Panoramic Hotel

Smartline Panoramic Alcudia

Smartline Panoramic

Smartline Panoramic Hotel Alcudia, Majorca

Club Jet Tours Alcudia Hotel

Club Jet Tours Hotel

Club Jet Tours

Frequently asked questions

Is Sunprime Pollensa Bay currently open?

This property is closed from May 8 2026 to December 31 2027 (dates subject to change).

Is there a pool at Sunprime Pollensa Bay?

Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 6:00 PM.

Are pets allowed at Sunprime Pollensa Bay?

Sorry, pets aren't allowed.

Is parking offered on site at Sunprime Pollensa Bay?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Sunprime Pollensa Bay?

Check-in start time: noon; Check-in end time: anytime. Check-out time is noon.

What is there to do at Sunprime Pollensa Bay and nearby?

Sunprime Pollensa Bay has a seasonal outdoor pool and a fitness center, as well as spa services.

Are there restaurants at or near Sunprime Pollensa Bay?

Yes, there's an onsite restaurant that offers ocean views.

Does Sunprime Pollensa Bay have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Sunprime Pollensa Bay like?

Sunprime Pollensa Bay is on Platja des Morer Vermell, a short 11-minute walk from Plaza de Toros and 18 minutes' walk from Playa de Sant Joan.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Sunprime Pollensa Bay Reviews

8.8

Excellent

8.8

Cleanliness

8.0

Location

9.2

Staff & service

8.8

Property conditions & facilities

Popular mentions

Beach
Service staff
Ocean view
Room
Parking
Balcony
Pool
Location
Food

Reviews

Verified

8/10 Very good

Et greit opphold

Et fint hotell liggende rett ved en liten sandstrand, som på tidspunktet for min reise ikke var klargjort etter vinteren. Var også veldig uheldig med været, som nok satt en liten stopper på oppholdet, men hotellet leverte på de fleste punkter. Noe dårlig utvalg på mat (buffe) og lukt av maling på et trangt rom. Renholdspersonalet startet også veldig tidlig, og det hørtes godt inn på rommet. Men totalen er at jeg er fornøyd etter oppholdet.
6-night trip
Verified

10/10 Exceptional

Great location if you want to explore the north of Mallorca, the food selection in the hotel was amazing
Leandro, 6-night trip
Verified

10/10 Exceptional

Five night stay

A spotlessly clean hotel. Lovely sea view and good swimming pool. Helpful and friendly staff.
View from our balcony
Mary, 5-night trip
Verified

10/10 Exceptional

Un peu à l'écart de la ville, il faut un véhicule, mais l'hôtel est très bien.
1-night trip
Verified

10/10 Exceptional

Excellent rapport qualité prix
Jean, 1-night trip
Verified

10/10 Exceptional

Un sans faute

Très bel hôtel, remarquablement situé au fond d'une crique adorable. Très calme. Accueil et personnel très amical et souriant. Repas de très bonne qualité.
Béatrice, 2-night trip
Verified

4/10 Fair

Very average

An okay hotel. The guests there seems rude and unfriendly, some of the staff weren’t friendly either. Had ants in the room which the hotels solution was to spray the room with poison and leave it like that, no room change. Overal very average.
5-night trip
Verified

8/10 Very good

Great spacious room with sea view and direct access to the beach. The hotel is nice although a bit far from the center.
Laurent, 3-night trip
Verified

6/10 Good

As much as the property is in a beautiful location, tastefully designed and staffed with wonderful personnel we struggled to relax during our extended stay here. The view from the hotel as well as the location is stunning. Furthermore you can walk up to the historical town of Alcudia within 20 minutes. You will also be spoilt for beautiful beaches in the vicinity and the food on offer at the hotel is very good. Albeit there are no dining options nearby. However, the hotel is locked into a contract with a charter entertainment company which is loud, dominating and boisterous which makes noise until the late hours with no regard to the private guests of the hotel. High pitched screaming, loud music and strobe lights marred our stay as the stage is set in front of the rooms with a sea view. So it stands as an eye sore in a beautiful view and leaves guests staying with sea view rooms no chance to enjoy the balcony or have a good nights sleep. The noise goes into the late hours regardless. The cleaning service was also very inconsistent. I had booked several rooms during our stay - some rooms were cleaned and kitted very well whilst others were very neglected. At one point we returned to find that the cleaner had left our room door open for hours by mistake after cleaning. We genuinely hope the hotel remedies the shortcomings It is in such a beautiful place with wonderful staff and has endless potential. We would love to return one day when these problems are resolved.
Lance, 7-night trip
Verified

10/10 Exceptional

Très bien
Marc Etienne, 2-night trip
Verified

10/10 Exceptional

Excellent hôtel dans une superbe région

Hôtel très confortable et agréable. Belle piscine avec une superbe vue sur la plage située à seulement quelques mètres ! Personnel extrêmement sympathique et bienveillant, la plupart d’entre eux parlent même français. Et enfin, excellent petit-déjeuner pour bien commencer les journées ! Je recommande largement.
2-night trip
Verified

10/10 Exceptional

La ubicación es estupenda, la comida de muy buena calidad, las instalaciones muy limpias y cuidadas y la playa muy bonita.
Bernardo Sanchis, 9-night trip
Verified

8/10 Very good

Super

Sejour tres bien
Anne Laure, 2-night trip
Verified

8/10 Very good

Overall a nice hotel with good sea views. The parking is very limited and is on a first come first served basis
Andrew, 2-night trip
Verified

8/10 Very good

Todo muy bien
Asunción, 1-night trip
Verified

10/10 Exceptional

100% recomendable

Estancia muy buena. El alojamiento consta de todo lo necesario para pasar unos días en la isla. Además, tanto el personal como la comida son muy buenos.
Adrián, 7-night trip
Verified

8/10 Very good

La piscina es pequeña para la gente que hay però en general está todo bien. El personal muy amable.
1-night trip
Verified

10/10 Exceptional

Brutal, encantada!!!!

Como mallorquina, buscaba un alojamiento tranquilo en la misma zona donde alquilo un apartamento 15 días. Después de estar esos 15 días con hijos y sobrinos, vine a pasar una semana de relax y todo fue estupendo. Tanto en recepción con Ángela y comoañer@s, en comedor con Joana y copas desde las 10 hasta las 12 de la noche con Joan y todas sus compañeras, servicio de limpieza también perfecto, mucha discreción en todo momento. Tuve una estancia excepcional. Si no te gusta la piscina, como a mí, tienes tu playita delante y si te gusta tener animación también lo tienes. Me trataron muy bien, como si de una familia de tratase. Y las vistas y puesta de sol, brutal. Tema COVID, perfectamente controlado. Muchas gracias a tod@s. Seguro q repito!!!
Carmen, 7-night trip
Verified

10/10 Exceptional

Perfect for families and couples!

It was super great! Close to the beach, close to the old town and lovely breakfast!
Sigurd, 4-night trip
Verified

8/10 Very good

Setting is in a nice location. The main beach has too many weeds. It’s quiet and on a walking distance to Alcudia Old Town. Staff were friendly and efficient.
4-night trip
Verified

10/10 Exceptional

I stayed with my 11 yo daughter and had a pleasant trip. Attaching pic with the view from our balcony. To make it even better I’d suggest to create a space for smokers rather allowing to smoke anywhere near pool or sun beds or bar. Also offer a choose of pillows
7-night trip
Verified

10/10 Exceptional

The best hotel in Alcudia

We were very satisfied with our stay in this hotel. The staff was professional and helped us with everything we asked for. The hotel was clean and modern. There was a group of entertainers with a nice program for the whole day [some of the night shows were really amazing].
Hotel
Sea view
Beach by the hotel
David, 8-night trip
Verified

8/10 Very good

Easy access to beach.

Friendly professional staff. Parking in front or side lot. Easy access to the beach. There is an excellent restaurant within walking distance called Red Rum. British pub with excellent food. The hotel rooms were clean and simple just like most in this price range. I would stay again.
Scott, 1-night trip
Verified

4/10 Fair

Too many ants, everywhere in the room, also in near the swimming pool and sitting area
1-night trip
Verified

10/10 Exceptional

Quiet spot, tasty food

Stayed here 3 nights during a nasty bout of rainy weather. Spent a lot of time in the bar clamoring for one of the few decks of cards/board games to keep ourselves entertained. There was a stage that was always lit up, but no entertainment. Nice variety of drinks, bartenders ok. The included meals were wonderful; had a nice variety at each mealtime each day. We typically had 2 meals/day here depending on our other plans, but the food was quite tasty and the dining attendants were super friendly! Our room had a nice view of the bay. Hotel is a little on the older side but has been spruced up nicely. Best part is we were the only Americans here! :) A little secluded from any restaurants, but a quick 10 minute walk to old Alcudia wasn't too bad. Would stay again!
Kira, 3-night trip