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Hotel Santa Maria Inn

2.5 star property
Pet-friendly hotel in San Juan, connected to a shopping center

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Photo gallery for Hotel Santa Maria Inn

Outdoor dining
Reception
Front of property
Quadruple Room | Down comforters, pillowtop beds, individually furnished, blackout drapes
Exterior detail
At Hotel Santa Maria Inn, connected to a shopping center, you can wake up to continental breakfast and unwind in the garden. With free WiFi, multilingual staff on hand, and dry cleaning services available - you can focus on what matters most.

Reviews

7.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Air conditioning
  • Pet friendly
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Free airport drop-off
  • Room service
  • Terrace
  • Air conditioning
  • Garden
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room

Family Room | Down comforters, pillowtop beds, individually furnished, blackout drapes

Family Room

Highlights

Yard
Soundproofed
Individually furnished
Air conditioning
HDTV
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • Sleeps 6
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double or Twin Room

Down comforters, pillowtop beds, individually furnished, blackout drapes

Double or Twin Room

Highlights

Yard
Soundproofed
Individually furnished
Air conditioning
HDTV
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Down comforters, pillowtop beds, individually furnished, blackout drapes

Quadruple Room

Highlights

Yard
Soundproofed
Individually furnished
Air conditioning
HDTV
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room | Down comforters, pillowtop beds, individually furnished, blackout drapes

Triple Room

Highlights

Yard
Soundproofed
Individually furnished
Air conditioning
HDTV
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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The price is CNY562
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About the neighborhood

Map
Rio Segundo, 800m NE of Pacific Gas Stn, Five minutes from SJO Intl Airport, San Juan, Alajuela, 100-1039

What's nearby

  • Plaza Real Cariari - 4 min drive - 4.9 km
  • Casino Fiesta - 4 min drive - 3.6 km
  • Cariari Bowling Center - 5 min drive - 5.2 km
  • Costa Rica Convention Center - 5 min drive - 6.0 km
  • Ojo de Agua Spa Park - 6 min drive - 5.6 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 10 min drive
  • San José (SYQ-Tobías Bolaños Intl.) - 30 min drive
  • San Antonio de Belen Station - 15 min drive
  • San Jose Procuradiria Museum Station - 19 min drive
  • Heredia Station - 19 min drive
  • Free airport drop-off

Restaurants

  • ‪Bar la Julieta - ‬15 min walk
  • ‪La Noventa - ‬17 min walk
  • ‪Chicharronera El Corralito - ‬19 min walk
  • ‪Subway Intel - CR 1 - ‬7 min drive
  • ‪Cheesus - ‬3 min drive

About this property

Hotel Santa Maria Inn

Located just 2.9 mi (4.7 km) from the airport, Hotel Santa Maria Inn offers free drop-off service (available on request). Free perks include WiFi, self parking, and continental breakfast daily between 7 AM and 10 AM. A terrace and a garden are other highlights.

At a glance

DONE

Hotel size

    • 8 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 2:00 PM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 20 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite extended parking (CRC 10 per night)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Free airport drop off from 7:00 AM to noon
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–10 AM
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2006
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 18-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Pillowtop mattress

What to enjoy

  • Yard
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CRC 10000 per pet, per night

Parking

  • Extended parking costs CRC 10 per night
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Hotel Santa Maria Inn Alajuela
Santa Maria Alajuela
Hotel Santa Maria Inn Costa Rica/Alajuela
Hotel Santa Maria Inn Hotel
Hotel Santa Maria Inn San Juan
Hotel Santa Maria Inn Hotel San Juan

Frequently asked questions

Does Hotel Santa Maria Inn offer free cancellation for a full refund?

Yes, Hotel Santa Maria Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santa Maria Inn?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 20 lbs per pet. There's a charge of CRC 10000 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Santa Maria Inn?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel Santa Maria Inn?

Yes, a free shuttle to the airport is available from 7:00 AM to noon on request.

What are the check-in and check-out times at Hotel Santa Maria Inn?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. Check-out time is noon.

Is there an onsite casino at Hotel Santa Maria Inn?

No, this hotel doesn't have a casino, but Casino Fiesta (4-min drive) and Casino Fiesta Heredia (6-min drive) are both nearby.

What is there to do at Hotel Santa Maria Inn and nearby?

Hotel Santa Maria Inn has a garden.

Does Hotel Santa Maria Inn have any outdoor private spaces?

Yes, every room features a yard.

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Reviews

Hotel Santa Maria Inn Reviews

7.6

Good

8.2

Cleanliness

7.0

Location

8.2

Staff & service

8.0

Eco-friendliness

7.6

Property conditions & facilities

Popular mentions

Airport
Service staff
Room
Airport transportation
Shuttle

Reviews

8/10 Very good

Good value, staff was really friendly and nice, place was a little tired but suited our quick night
Philip, 1-night trip

8/10 Very good

Christina the manager, was very pleasant and helpful She made a nice breakfast for me and was a kind and gentle person
Deborah, 2-night trip

2/10 Poor

Period blood in my dirty bed upon arrival. Full of bugs. And straight up a weird place.
Makena, 1-night trip

10/10 Exceptional

God place to rest

10/10 Exceptional

A lovely little spot to recharge!

I only stayed here one night but it was a great experience. I had to check in very late due to my flight. The staff was very attentive to me and always kept in touch with me while I was in my way for my check in. It seems like a wonderful family business and I can tell they truly care about their hotel. I was so grateful for the beautiful view when I had breakfast. The breakfast was there waiting for me at the time I requested! They even reminded me. I could tell it was homemade authentic food. Thank you so much for making me feel right at home since this was my very first time coming to Costa Rica. I cannot wait to return!!
Ashley, 1-night trip

10/10 Exceptional

This hotel is in a nice neighborhood in the foothills above the airport. Very tranquil setting with a garden and parking.very secure . The host makes sure your stay is comfortable.
Lauren, 1-night trip

6/10 Good

Felt like entering jail as seen from street, with high gated fence, electrified barbed wires, several video cameras. room was clean with many beds for all of us. Good for the price.
Ravi, 1-night trip

6/10 Good

No airport shuttle, air conditioner didn’t work, no hot water in sink in our first room. Stayed on our way through and again coming back home. Not safe area to walk to restaurants but was able to use Uber eats and Uber to the airport and bus station. Close to airport so that was good. Hotel owner was a great help and very friendly.
Lorna, 1-night trip

2/10 Poor

Pro: close to airport. Con: everything else. Also, place has bugs. Not sure what type but we all woke up with bug bites everywhere. Would not stay here again.
Andrea, 1-night trip

4/10 Fair

I wouldn’t recommend staying here

They don’t offer airport shuttle service, this needs to be removed from their page stating they do. This definitely is not the place to go if your looking for comfort. I woke up covered in bedbugs bites..I would not stay here again.
Robert, 1-night trip

8/10 Very good

The hotel was lovely, though we were there for a quick sleep before an early morning flight. Expedia dropped the ball for the third time in our Costa Rica experience and didn't actually book our reservation. Luckily the hotel let us in the closed gate and found a room for us. It is off the beaten path and we had a little bit of a struggle finding it. We found a tourist bus parked and asked for help; he escorted us. The staff was wonderful and helpful.
Lindsay, 1-night trip

4/10 Fair

Arriving after midnight I made reservations after viewing one of the advantages was airport shuttle. They did NOT provide this service arrived in an Uber and call the telephone numbers on the front gate, bang on the door no response finally the Uber driver called and someone came and o oh en the door. Only to reply we have NO Iingormation from Expedia. Disappointed, reserved three days but left after just two NO refund. We lost an night but still paid for it. It was worth it as we left happier. Just two steps and that’s being generous
Raymond, 3-night trip

8/10 Very good

This was a very basic Tico Inn. Our flight arrived late and after picking up our rental car we were less than two miles from Santa Maria. We had both emailed to prepare staff for late arrival and then called upon landing. We arrived and staff opened the gate within 5 minutes of ringing their bell. Staff was very friendly and helpful. Breakfast was good including fruit plate, eggs, sausage and toast served on an outdoor patio/garden with hummingbirds feeding on the pretty foliage. As I initially said, it is basic, but for the price, it was a safe convenient place to stay.
SHERRI, 1-night trip

6/10 Good

N/A
Patricia, 6-night trip

2/10 Poor

The shower knobs were hard to turn. At least the water was hot. They advertise free cont. bfst but there was nothing not even any coffee made; I had to make my own coffee and this area was dirty. People had eaten pizza the night before and just left the empty box there. I had told the guy that checked me in the night before that I would need an airport shuttle which they advertise as free. He acted stunned like no one ever asks for it but he didn't say it could not be done. I was in the lobby at 9:30am and there was no one at the desk. Finally a woman wanders in that works there and I tell her I've booked the shuttle. She knew nothing about it. The guy didn't tell her. Thank goodness she was able to find someone who took me. The customer service here is horrible. The staff just doesn't care😟
Cecile, 1-night trip

2/10 Poor

No recomiendo
Gloria, 4-night trip

10/10 Exceptional

Safe and quite place. Service was wonderful!
Indra Prasad, 4-night trip

6/10 Good

Hotel Santa Maria Inn trenger ny vaskehjelp

Hotellrommet var greit, men renholdet kunne vært en del bedre. Rommet var støvete og dusjmatten var helt forferdelig. Et felleskjøkken som var skikkelig udelikat, lenge siden det var blitt rengjort. Ble anbefalt å ta taxi ned til et stort butikksenter for å spise på kvelden, ikke en koselig restaurant litt nærmere der vi bodde. Ble lovet frokost med brød, skinke og ost men ble servert en liten tallerken med litt frukt…godt modne bananbiter, melon og mango. Vi klagde og fikk en halv brødskive med eggerøre og en pølsebit.
Eivind, 1-night trip

10/10 Exceptional

Excelente atención, regresaríamos con gusto!
Isis, 1-night trip

8/10 Very good

Esta bien.

Estuvimos unas pocas horas en realidad, es muy similar a estar en un airb&b (pero muchos lugares en Costa Rica son asi al parecer), la cocina y el refri son comunitarios pero tienes varias botellas para disponer de ellas.
Rebeca, 1-night trip

2/10 Poor

I had to wait nearly 10 minutes in the street to be let in, then was told that there was no shuttle to the airport and I would have to pay for a taxi, then I found a cockroach in the hallway, a variety of insects in the room, and to cap it all, a bed without pillows.
Selim, 1-night trip

6/10 Good

Al momento de hacer mi reservación, lo que buscaba era transporte incluído del hotel al aeropuerto. Según su página ofrecen ese servicio sin embargo no es así, tienes que tomar tu propio taxi, bus o Uber. El servicio de restaurante es nulo.
Rodrigo, 1-night trip

8/10 Very good

My room had a number of issues that were not individually horrible but they added up! The staff was extremely nice and seemed to care for my well being. That is always nice! Super close to the aiport and my room was economical.
James, 1-night trip

4/10 Fair

We waited 40 minutes for someone to let us in the gate. There were holes in the door, windows with no glass, toilet dirty. One good thing-- breakfast was good!
Craig, 1-night trip

8/10 Very good

Quiet, cozy and friendly!

Quiet and cozy hotel 5 min drive from the airport. Very friendly and helpful owner!
Veronica, 1-night trip