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Civitel Akali Hotel

4.0 star property
Adventure hotel with restaurant, connected to the convention center, near Municipal Art Gallery of Chania

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Photo gallery for Civitel Akali Hotel

Breakfast and dinner served, pool views
Terrace/patio
Fireplace
Lounge
Junior Suite | Premium bedding, down comforters, minibar, in-room safe
On the shores of Crete, Civitel Akali Hotel offers a tranquil retreat with a seasonal pool surrounded by sun loungers and umbrellas. Unwind at the on-site coffee shop or indulge in dinner at Hotel Restaurant overlooking the pool.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Gym
  • Bar
  • Electric vehicle charging point
  • Connecting rooms available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business center
  • Conference center
  • Business center
  • Airport shuttle

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 2 Bedrooms, Connecting Rooms

Superior Room, 2 Bedrooms, Connecting Rooms | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Bedrooms, Connecting Rooms

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, down comforters, minibar, in-room safe

Superior Double or Twin Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, Balcony

Superior Double or Twin Room, Balcony | Premium bedding, down comforters, minibar, in-room safe

Superior Double or Twin Room, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Suite

Superior Suite | Premium bedding, down comforters, minibar, in-room safe

Superior Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
  • 3 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, minibar, in-room safe

Junior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Premium bedding
  • 2 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
55 Kissamou Street, Chania, Crete Island, 73101

What's nearby

  • Nea Chora Beach - 7 min walk - 0.6 km
  • Old Venetian Harbor - 9 min walk - 0.8 km
  • Chania Central Market - 10 min walk - 0.9 km
  • Maritime Museum of Crete - 10 min walk - 0.9 km
  • Chania Archaeological Museum - 3 min drive - 2.7 km

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 28 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ζαχαρη Και Αλατι - ‬1 min walk
  • ‪Papanikolakis - ‬5 min walk
  • ‪Blend Coffeeshop - ‬3 min walk
  • ‪Τα Καλαμακια - ‬7 min walk
  • ‪Garage - ‬7 min walk

About this property

Civitel Akali Hotel

Civitel Akali Hotel puts you in a great location, within a 15-minute walk of Nea Chora Beach and Old Venetian Harbor. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Hotel Restaurant, which serves breakfast and dinner. Other highlights include a bar/lounge, a fitness center, and a snack bar/deli.

Languages

English, French, Greek

More about this property

VISIBILITY

At a glance

Hotel size

    • 70 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
    • Free offsite parking nearby

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • Computer station
  • Conference center (2530 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Bathroom emergency pull cord
ROOM

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
STAR_OUTLINE

Special features

Dining

Hotel Restaurant - Overlooking the pool, this restaurant serves breakfast and dinner.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 40.0 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from March to November
  • Children under 16 years old are not allowed in the swimming pool without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 1042Κ014A0125300

Also known as

Akali Hotel Khania
Akali Khania
Akali Hotel Chania
Civitel Akali Hotel Chania
Akali Chania
Akali Hotel Chania Crete
Civitel Akali Chania
Civitel Akali
Civitel Akali Hotel Hotel
Civitel Akali Hotel Chania
Civitel Akali Hotel Hotel Chania
HELP_OUTLINE

Frequently asked questions

Does Civitel Akali Hotel offer free cancellation for a full refund?

Yes, Civitel Akali Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Civitel Akali Hotel?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Civitel Akali Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Civitel Akali Hotel?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by Civitel Akali Hotel?

Yes, an airport shuttle is available. The charge is EUR 30 per vehicle roundtrip.

What are the check-in and check-out times at Civitel Akali Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Civitel Akali Hotel and nearby?

Have fun with nearby activities like cycling, hiking, and water skiing. Additional recreation nearby includes ecotours. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a garden.

Are there restaurants at or near Civitel Akali Hotel?

Yes, Hotel Restaurant offers pool views.

What's the area around Civitel Akali Hotel like?

Civitel Akali Hotel is in Chania Town, a short 8-minute walk from Nea Chora Beach and 12 minutes' walk from Old Venetian Harbor.

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Civitel Akali Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Room
Location
Lobby
Old town

What guests liked

  • Breakfast was wonderful with lots of choice and constant coffee refills. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Staff was THE BEST and a perfect location with an amazing breakfast and restaurant!!
DANIELLE, 6-night trip

10/10 Excellent

Great stay
Colin, 1-night trip

10/10 Excellent

Close to beach
Doug, 1-night trip

10/10 Excellent

Excellent hotel
Marios, 6-night trip

10/10 Excellent

The perfect location!!
Darryl Estee, 5-night trip

8/10 Good

Bra hotell

Greit hotell, sentralt og veldig bra service.
Jarle, 5-night trip

8/10 Good

This hotel was a lovely hotel, very clean and nice rooms. It was in a great location with easy access to the old town as well as the beaches. The staff were kind and welcoming and the food was nice for breakfast. The Greek are very lovely people who appreciate you being there, which is so nice! The pool was nice and cold which is perfect for the hot weather, and again very clean. Free aircon which I don’t see very often, hairdryer, tv and remote free. There aren’t many Sunbeds so just make sure you go there before 11 if you want to lay by the pool. There wasn’t anyone at the bar very often, we did wait for a drink as we were thirsty sitting by the pool but ended up walking to the shop. Our room was cleaned everyday and towels changed, I have never seen such a clean hotel. The thing that let the rating down is we were unfortunate to have sports teams of girls stay who were very loud until the early hours of the morning and banging on doors. We also had one of them hit the door of our room so hard, it flew wide open. We reported this to reception as we were concerned the rooms weren’t locked properly and if it was to happen again, our belongings could’ve easily been stolen. The response from the man on reception was “oh they’re going soon”, no apology and no reassurance that our door lock was working properly, would’ve like it to have been checked! He seemed very unbothered by this. Unhelpful.
Leah, 7-night trip

10/10 Excellent

Great hotel

Great hotel, service was excellent. If I ever found myself in Crete on business again I would stay here.
Michelle, 2-night trip

10/10 Excellent

Breakfast
Manuelito, 2-night trip

10/10 Excellent

My family loved our stay at Akali! The staff was friendly and helpful and the proximity to the city center was perfect for us. We’d highly recommend Akali to all visitors.
Eric, 3-night trip

10/10 Excellent

Excellent Service

Great hotel, amazing staff
Louie Leonidas, 4-night trip

10/10 Excellent

A little walk from the old town . Close to the bus station. Great hotel and staff.
4-night trip

8/10 Good

Really good location. 10 mins to beach and 10 mins to town
Ayesha, 7-night trip

8/10 Good

Overall we enjoyed our three night stay, breakfast was very nice, staff very hospitable and friendly. Room was spacious and bar staff were excellent. I would say the hotel could improve on cleaning, bathroom was a little outdated and we found a cockroach in our room. Staff were very quick to help us however and these things happen. Gym could have better equipment and pool area could be better.
Chandanee, 3-night trip

8/10 Good

Nice rooms, good aircon (much needed), good breakfast with plenty of choice. Staff very friendly. Good location; very close to local restaurants, supermarket and old town. 10 minutes to walk to scenic harbour.
NP, 5-night trip

10/10 Excellent

Beautiful hotel and room with a comfortable bed. More modern than I expected. Great staff. Good breakfast. Walkable to everything and a couple blocks from main bus station. I would stay here again.
4-night trip

10/10 Excellent

Great little city centre hotel - wonderful staff

Small hotel in the city centre. No views, and bathroom a little cramped. The friendliest staff and wonderful service. Value for money about right. Good location. We really enjoyed our stay and the city is fantastic
Ian, 7-night trip

10/10 Excellent

Nice hotel with pleasant decor and enjoyable common areas. Walking distance to venetian Port. Staff went above and beyonf for a special request!
Marco, 2-night trip

10/10 Excellent

Absolutely beautiful hotel at a very affordable price!! The staff were absolutely lovely, especially the reception team, nothing was too much and they were able to upgrade us and move us to a room overlooking the pool when we asked. They went above and beyond and purchased oat milk for me to have coffee with breakfast as I am vegan. Cannot recommend this hotel enough and if I were to come back to Crete I would not hesitate to stay here again!
Bethany, 4-night trip

10/10 Excellent

Good but old

Overall, it’s a good hotel. Just a little bit old.
Nicolas, 3-night trip

8/10 Good

The ideal base for exploring Chania

We really enjoyed our stay at this hotel. It was very clean and the staff were so attentive - always offering to help with advice or services. Breakfast was wonderful with lots of choice and constant coffee refills . Great way to start the day. The hotel is in an ideal location around 10 mins walk to the old town. Such a nice walk in too. If you’re driving then the hotel is located not far from the main highway road that goes through all of Crete. Really handy!
Rosie, 4-night trip

8/10 Good

Ok
krystel, 1-night trip

8/10 Good

Hotel is in a odd area without any other hotels around it, but quiet and you can easily walk to the harbour and Nea Chora beach. Hotel itself is a little outdated but clean and the staff do everything to make your stay go well. There was constant cleaning in the rooms around me so the noise can be too much if you’re spending time in your room. Pool area is small but just the right size for a quick swim at the end of the day.
3-night trip

10/10 Excellent

Nice hotel with a central location

Great location near Nea Chora beach and the old town! The rooms are clean and have all the necessary amenities. And most importantly olive oil soaps from ABEA! The pool is not mind-blowing, but considering the central location it couldn't really be much bigger. Some items from room service are a bit expensive, but who could resist ordering drinks directly to the pool? There's only a few parking spots right outside the hotel, but we were lucky to find a vacant one every day. All in all, this is a great place to stay in Chania!
Joni, 6-night trip

6/10 Okay

Mixed experience

I booked a Double room, only to walk in and find it was a Twin, no biggie but it was a faff to have to wait in the lobby whilst housekeeping switched it over. Lunch was disappointing and expensive. I travel often and I can say definitively that I have never heard such loud road noise in a hotel room before, it felt like I was sleeping on the pavement and persisted all night. Thankfully the hotel staff were accommodating, eventually moving me to a room on the other side of the hotel, but only after a couple of sleepless nights. I would expect better sound proofing from a hotel of this cost and star rating.
Enrico, 4-night trip