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The Black Swan - The Inn Collection Group

4.0 star property
York hotel with restaurant and bar/lounge

Choose dates to view prices

Escape to the picturesque countryside at The Black Swan - The Inn Collection Group, where a warm welcome awaits. Savor the free full breakfast, unwind in the garden or bar, and stay connected with in-room WiFi. Guests rave about the helpful staff and appreciate perks like luggage storage, coffee/tea in the lobby, multilingual staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free parking
  • Free WiFi
  • Bar

Main amenities (8)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Coffee/tea in a common area
  • Garden
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Free self parking
The current price is CNY829
CNY995 total
includes taxes & fees
Jun 1 - Jun 2

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Feature Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Feature Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin with Sofa Bed

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin with Sofa Bed

8.6 out of 10
Excellent
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Single Room

7.4 out of 10
Good
(3 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite Double Room with View

Desk, iron/ironing board, free WiFi, bed sheets

Suite Double Room with View

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Cosy Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Cosy Double Room

8.6 out of 10
Excellent
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room with Bunks

Family Room with Bunks | Desk, iron/ironing board, free WiFi, bed sheets

Family Room with Bunks

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed
  • Free WiFi

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About the neighborhood

Map
Market Place, Helmsley, York, England, YO62 5BJ

What's nearby

  • North York Moors National Park - 1 min walk - 0.1 km
  • Helmsley Arts Centre - 2 min walk - 0.2 km
  • Duncombe Park - 3 min walk - 0.3 km
  • Helmsley Castle - 4 min walk - 0.4 km
  • Hemsley Walled Garden - 7 min walk - 0.7 km

Getting around

  • Durham (MME-Teesside Intl.) - 56 min drive
  • Leeds (LBA-Leeds Bradford) - 70 min drive
  • Thirsk Station - 22 min drive
  • Malton Station - 24 min drive
  • Northallerton Station - 30 min drive

Restaurants

  • ‪The Black Swan - ‬8 min drive
  • ‪The Feathers Hotel - ‬1 min walk
  • ‪Byland Abbey Inn - ‬12 min drive
  • ‪The Fairfax Arms - ‬8 min drive
  • ‪Feathers Beer Garden - ‬1 min walk

About this property

The Black Swan - The Inn Collection Group

The Black Swan - The Inn Collection Group offers a fantastic location, putting you just steps from North York Moors National Park. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 45 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 11:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor furniture

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 25 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 25 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per day

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Black Swan Hotel York
Black Swan Hotel
The Black Swan Hotel
The Black Swan at Helmsley
The Black Swan - The Inn Collection Group York
The Black Swan - The Inn Collection Group Hotel
The Black Swan - The Inn Collection Group Hotel York

Frequently asked questions

Does The Black Swan - The Inn Collection Group offer free cancellation for a full refund?

Yes, The Black Swan - The Inn Collection Group does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Black Swan - The Inn Collection Group?

Yes, pets are welcome. There's a charge of GBP 15 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at The Black Swan - The Inn Collection Group?

Yes, there's free self parking.

What are the check-in and check-out times at The Black Swan - The Inn Collection Group?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. There's a charge of GBP 25 for early check-in (subject to availability). Check-out time is 10:30 AM. Late check-out is available for a charge of GBP 25 (subject to availability). Contactless check-out is available.

What is there to do at The Black Swan - The Inn Collection Group and nearby?

The Black Swan - The Inn Collection Group has a garden.

Are there restaurants at or near The Black Swan - The Inn Collection Group?

Yes, there's an onsite restaurant.

What's the area around The Black Swan - The Inn Collection Group like?

The Black Swan - The Inn Collection Group is a short 1-minute walk from North York Moors National Park and 4 minutes' walk from Duncombe Park.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

9.4

Location

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was plentiful, well-cooked, and included a variety of local products. (20 reviews)
  • Pet owners were provided with rooms close to outside doors for convenient access. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Breakfast
Location
Bed
Parking
Pub
Shower
Building

Reviews

Verified

8/10 Very good

Clean room. Good breakfast.
Luke, 1-night trip
Verified

10/10 Exceptional

Lovely comfortable room, free parking, great staff
Julie, 1-night trip
Verified

10/10 Exceptional

Room was brilliant,food great,staff and everything else 1st class
David, 1-night trip
Verified

10/10 Exceptional

Berg good hotel, great service breakfast was excellent
Alexander, 1-night trip
Verified

8/10 Very good

Lovely and clean room. Lovely breakfast included and a good price Thank you
Clare, 1-night trip
Verified

8/10 Very good

Excellent room and bathroom, parking is a problem compared with the distant past. Breakfast and housekeeping staff very pleasant and helpful
Stephen, 2-night trip
Verified

10/10 Exceptional

Nice to be back again . Staff were awesome !
Adam, 2-night trip
Verified

8/10 Very good

Enjoyed our stay, room was spacious and meals where good.
Peter, 4-night trip
Verified

10/10 Exceptional

Very clean , friendly staff , excellent breakfast, highly recommended
Anthony, 1-night trip
Verified

8/10 Very good

Nice venue to stay at, close to local amenities.
Alexandra, 2-night trip
Verified

8/10 Very good

An OK stay, common areas are a little tired, first morning we waited 20 mintes for someone to bring a menu and take our order, second morning was better. Great location with easy access to North York Moors.
Alan, 2-night trip
Verified

10/10 Exceptional

Wonderful building, great food, very comfortable stay, perfect location and friendly staff.
Amelia, 1-night trip
Verified

10/10 Exceptional

Very good no complaints. Nice ambiance and great location.
Stephen, 1-night trip
Verified

10/10 Exceptional

Lovely beer garden with the option to eat meals in the beer garden Parking was a bit hit and miss as there are a lot of rooms and not a lot of parking spaces Staff were very friendly and meals very good Accommodation was very comfortable and rooms were quiet Highly recommended
Andrew, 2-night trip
Verified

10/10 Exceptional

Top Job - no complaints

We had a big room which fitted us nicely. Check in was efficient and easy. Food and drink both good ( we ate in one night) staff were all friendly and helpful, no complaints at all!
Alan, 2-night trip
Verified

8/10 Very good

Comfy bed for the night
Anna, 1-night trip
Verified

8/10 Very good

good standard rooms

Nice Good standard room. Interesting Building many corridors. Good Quality food. Parking out the front is very time limited.
Colin, 2-night trip
Verified

8/10 Very good

Very nice, clean rooms with comfortable beds. Friendly staff and dog friendly.
Melanie, 1-night trip
Verified

10/10 Exceptional

Very charming country inn. Our dinner here was lovely and they upgraded our room for my birthday. Lovely stay!
Leah, 1-night trip
Verified

10/10 Exceptional

Relaxing stay

Helpful and friendly staff. Good service, nice food.
Richard, 2-night trip
Verified

10/10 Exceptional

As usual very good stay.

We had 3 night stay at the black swan and was just as good as previous stays.we are looking forward to returning asap,we were so well looked after by all,really good breakfast and good poached eggs.many thanks.
anthony, 3-night trip
Verified

10/10 Exceptional

It is in the heart of the little town which makes walking to everything easy. The staff were very nice and love the hotel as much as we did. No elevator for those that over pack!
Roxane, 1-night trip
Verified

10/10 Exceptional

Lovely stay at the Black Swan

We had a lovely stay at the Black Swan. Very impressed with the staff very friendly and efficient. Breakfast was nice and the lunches and evening meals were very good too. Ideal location and lovely homely feel. Would definitely visit again, good value for money
Robert, 2-night trip
Verified

10/10 Exceptional

Lovely Hotel

Had a lovely stay. Room was bery clean. Staff were friendly
Wendy, 1-night trip
Verified

10/10 Exceptional

Another good stay

We had another good stay at The Black Swan,Good Staff We were well looked after from arriving to leaving 3 days later, Nice room,Very good breakfast good poached eggs,Many Thanx
anthony, 3-night trip