The Cross Keys Hotel

Property class: 3
Adults-only inn in Castle Douglas

Choose dates to view prices

The Cross Keys Hotel is a great choice for a stay in Castle Douglas. Free self parking is an added perk, and guests looking to stay active can check out the nearby kayaking, mountain biking, and water skiing.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi
  • Non-smoking

Main amenities (3)

  • Breakfast available
  • Multilingual staff
  • Luggage storage
The current price is CNY857
CNY1,029 total
includes taxes & fees
Oct 7 - Oct 8

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room, Ensuite

A bedroom with a wooden bed, two bedside tables with lamps, a wicker chair, and a painting on the wall.

Standard Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Ensuite

A bedroom with a wooden headboard, a white bedspread, two fluffy pillows, and bedside lamps on wooden nightstands.

Economy Double Room, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Ensuite

A bedroom with a wooden bed, two bedside tables with lamps, and three framed pictures on the wall.

Superior Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Ensuite

A bedroom with a wooden bed, a bedside table with a lamp, and a nightstand.

Standard Triple Room, Ensuite

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Twin Room, Ensuite

A bedroom with two beds, a nightstand, a lamp, and framed pictures on the wall.

Standard Twin Room, Ensuite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Similar properties

A large, historic building with a reflection in a pond, surrounded by well-maintained lawns and trees.
Cally Palace Hotel & Golf Course
Castle Douglas
  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 486 reviews
The price is CNY625
CNY750 total
includes taxes & fees
Nov 1 - Nov 2
Cally Palace Hotel & Golf Course
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
High Street, New Galloway, Castle Douglas, Scotland, DG7 3RN

What's nearby

  • The Lane - 18 min walk - 1.5 km
  • Lock Ken - 3 min drive - 2.7 km
  • Galloway Forest Park - 10 min drive - 10.5 km
  • Dalscone Farm Fun - 47 min drive - 52.9 km
  • Mossyard Beach - 48 min drive - 49.4 km

Getting around

  • Glasgow International Airport (GLA) - 106 min drive

Restaurants

  • ‪Cross Keys Hotel - ‬1 min walk
  • ‪The Clachan Inn - ‬4 min drive
  • ‪The Lochinvar - ‬4 min drive
  • ‪Galloway Scottish Pasta - ‬1 min walk
  • ‪The Ken Bridge Hotel - ‬17 min walk

About this property

The Cross Keys Hotel

  • The Cross Keys Hotel is a great choice for a stay in Castle Douglas. Free self parking is an added perk, and guests looking to stay active can check out the nearby kayaking, mountain biking, and water skiing.

At a glance

Hotel size

    • 10 rooms

Arriving/Leaving

    • Check-in start time: 4:30 PM; Check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Food and water bowls available

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking
    • Free offsite parking nearby

Other information

    • Smoke-free property
    • Caters to adults only
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Breakfast available (surcharge)

What to do

  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Water skiing nearby

Services

  • Luggage storage
  • Multilingual staff

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Electric kettle

Freshen up

  • Bathtub or shower

Fees & policies

Policies

Extra-person charges may apply and vary depending on property policy.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, JCB International

Also known as

Cross Keys Hotel Castle Douglas
Cross Keys Hotel Castle Douglas
Cross Keys Castle Douglas
Hotel The Cross Keys Hotel Castle Douglas
Castle Douglas The Cross Keys Hotel Hotel
The Cross Keys Hotel Castle Douglas
Hotel The Cross Keys Hotel
Cross Keys Hotel
Cross Keys
Cross Keys Castle Douglas
The Cross Keys Hotel Inn
The Cross Keys Hotel Castle Douglas
The Cross Keys Hotel Inn Castle Douglas

Frequently asked questions

Is parking offered on site at The Cross Keys Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Cross Keys Hotel?

Check-in start time: 4:30 PM; Check-in end time: 11:00 PM. Check-out time is 10:00 AM.

What is there to do at The Cross Keys Hotel and nearby?

Have fun with nearby activities like cycling, fishing, and horseback riding. Additional recreation nearby includes birdwatching.

What's the area around The Cross Keys Hotel like?

The Cross Keys Hotel is a short 11-minute walk from The Lane and 14 minutes' walk from Roods Loch.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Cross Keys Hotel Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Location

8.8

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was cooked fresh to order and was perfectly done, with tasty and good quality options. (4 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Service staff
Villages
Breakfast
Room
Towns

Reviews

Verified review

8/10 Very good

breakfast was excellent fresh
Verified review

10/10 Exceptional

Room lovely and spacious. Staff were very knowledgeable about local area, and could not have been more friendly and helpful. Breakfast porridge or full cooked breakfast.and some other cereal options etc, tasty and good quality. There's no bar or restaurant, just breakfast, but locally there are other food options.
Verified review

8/10 Very good

Good find

Nice little place at a good price as we were going to The Open at Troon. No services in the village but next village has a great food pub and hotel that does decent pub Faye. when we visited the hotel bar and restaurant was closed for refurb but they did do a good breakfast
Verified review

8/10 Very good

Really friendly and brilliant breakfast
Verified review

8/10 Very good

Clean, comfortable and peaceful

The hotel itself is lovely. Sadly the dining room and bar are closed but the hotel side is open for business! Clean rooms, comfy bed and delightful host. Breakfast was cooked fresh to order and was perfectly done. Really lovely place to stay to take in the surrounding villages and towns. Peaceful village with cafes
Verified review

10/10 Exceptional

The proprietor
Verified review

10/10 Exceptional

Stayed over for one night passing through on a cycling trip. The host was extremely friendly, welcoming and helpful storing and charging our bikes. Only open for B&B but fortunately the local tearoom opens on weekend evenings for meals. Well stocked community shop next door and community pub at the end of the street. Great village and area.
Verified review

6/10 Good

Adequate for a short stay,

A former coaching house with very friendly owner, Susan. Perfectly adequate for a short stay. We know the area well and did know in advance that it’s not “Castle Douglas”. Others travellers should be aware!
Verified review

4/10 Fair

no food on service or breakfast on offer, tele was to small.
Verified review

2/10 Poor

Very old needs updating staff/owner not friendly
Verified review

2/10 Poor

Unfriendly
Verified review

10/10 Exceptional

Hidden Gem 💎

Just returned from four nights at the Cross Keys ...... Susan the owner and staff are more than welcoming ...... New Galloway is tranquility it’s self !!!!! And a hidden gem for those looking to escape for a while .... a piece of Scottish charm and well worth a visit ..... but don’t tell too many people 😁
Verified review

10/10 Exceptional

Overnight in New Galloway

Arrived late and departed early unfortunately so didnt eat or drink. A very warm welcome and a comfy bed was had,no street parking to be found around the hotel but there is a large free car park 5 mins walk away uphill
Verified review

10/10 Exceptional

Situated in a beautiful town. Very quiet at night. Friendly staff.
Verified review

8/10 Very good

Great stay - thank you

Solo traveller on a motorcycle trip, small country inn, owner and staff were friendly, great value and whilst rustic and a little dated, the room was spotless, food was home cooked good and plentiful and a great wee bar - good food, clean room, decent bed and a few beers for very little money.
Verified review

4/10 Fair

ross Keys

Bad experience. No Sunday food, no Sunday bar. No where in village to get these items. Central heating poor.
Verified review

6/10 Good

New Galloway

The food was fabulous both breakfast and dinner. Both ladies were pleasant and beyond helpful. Having paid extra for a large room, we were disappointed with our room which could not by any stretch of the imagination be large.
Verified review

2/10 Poor

We booked the hotel under the impression it had a garden as advertised “not true” We booked a four day stay arriving on Sunday the bar and restaurant was closed throughout our stay only opening for the quiz night Wednesday nothing to do with us being there hence we left a day early truly feeling let down and disappointment which having to pay for the night we did not stay with this in mind we would like to request a refund for one night For your info the hotel is for sale! Kind regards Ian Bottomley M 07870686955
Verified review

10/10 Exceptional

Sleepy hollow bolt hole

Really friendly hotel with lots of quirks. The village is a sleepy hollow and the hotel is a great spot. Some may say it is a little dated, but I’d say if you want new, clean lines, city clone the you could stay in a Holiday in served by disinterested staff with no reason to make your stay special. Come to a place like the Cross Keys and you get the real thing, warts and all. Not that there are any, just some tiny midgy bites. Our lives would be a lot poorer without places like this.
Verified review

10/10 Exceptional

Relaxed, enjoyable stay

Well looked after in friendly, comfortable establishment. Local area has much of interest, including forest walks, wildlife, gardens and scenery.
Verified review

4/10 Fair

Would not stay at the Cross Keys again

Bed linen had strong, damp, musty smell that kept me awake. Quite unfriendly host, unwilling to accommodate even small requests. Dining room very cold. Limited choice of food since the ovens had been out of commission for a week. However, parking was convenient and off-road.
Verified review

10/10 Exceptional

Clean, comfy and convenient

Well situated for exploring the Galloway Forest and surrounding area. Comfortable rooms and a good breakfast to start the day.
Verified review

10/10 Exceptional

Cosy

Friendly staff, small pub,cosy.
Verified review

10/10 Exceptional

Quiet little hotel.

Cozy hotel with a good restaurant , friendly hostess.
Verified review

10/10 Exceptional

Upgraded and champagne at breakfast Amazing xxx

We stayed here on our wedding night 5th of august 2017 after our fantastic wedding at Overton house. We checked in over the phone and on arrival were unexpectedly upgraded to the honeymoon suite a lovely room with gorgeous furniture. we were greeted at breakfast with a glass of champagne and a very welcoming host. The breakfast was lovely with best eggs i have ever tasted. We were welcomed with congratulations on arrival and a champagne breakfast couldn't have asked for more. Highly Recommend A+