Queen Victoria Hotel & Manor House by NEWMARK puts you just a 5-minute drive from Cape Town International Convention Centre. Guests can visit the spa to indulge in massages, body wraps, or facials, and Dash serves breakfast, lunch, and dinner. This luxurious hotel also features a poolside bar, a health club, and a fitness center. Fellow travelers say great things about the helpful staff.
VIP Access
Reviews
Loved by guests
9.4 out of 10, Loved by guests
Top-rated by travelersTop-rated by travelers
Popular amenities
Pool
Spa
Airport transfer
Free parking
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
Near the beach
Restaurant and bar/lounge
Full-service spa
Outdoor pool access
Breakfast available
Health club
Sauna
Free use of bicycles
Pool bar
24-hour room service
Babysitting
For families (6)
Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Separate bathtub and shower
Television
Garden
The current price is CNY2,795
CNY2,795
CNY3,215 total
includes taxes & fees
Jun 10 - Jun 11
Why we love this property
Work hard, play harder
Situated in the city center, this hotel boasts a business center and spa services. After meetings, guests can enjoy the bar or 24-hour room service.
Foodie paradise
Culinary adventures await at the restaurant and bar. The buffet breakfast and vegetarian options feature locally-sourced ingredients.
Portswood Close Portswood Ridge, Victoria & Alfred Waterfront, Cape Town, Western Cape, 8001
What's nearby
The Watershed - 2 min walk - 0.2 km
Two Oceans Aquarium - 5 min walk - 0.4 km
Zeitz Museum of Contemporary Art Africa - 8 min walk - 0.7 km
Cape Town Stadium - 11 min walk - 0.9 km
Cape Town International Convention Centre - 19 min walk - 1.6 km
Getting around
Cape Town Intl. Airport (CPT) - 22 min drive
Cape Town Station - 30 min walk
Cape Town Bellville Station - 32 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Train station pick-up (surcharge)
Cruise terminal shuttle (surcharge)
Casino shuttle (surcharge)
Restaurants
Starbucks - 4 min walk
Cooked - 3 min walk
Ocean Basket - 4 min walk
La Parada - 4 min walk
Ferrymans Tavern - 3 min walk
About this property
Queen Victoria Hotel & Manor House by NEWMARK
Queen Victoria Hotel & Manor House by NEWMARK puts you just a 5-minute drive from Cape Town International Convention Centre. Guests can visit the spa to indulge in massages, body wraps, or facials, and Dash serves breakfast, lunch, and dinner. This luxurious hotel also features a poolside bar, a health club, and a fitness center. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
35 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
Babysitting*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Train station pick-up
Cruise terminal shuttle*
DONE
Offsite
Area shuttle*
Casino shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
24-hour room service
Traveling with children
Babysitting (surcharge)
Children's menu
What to do
Beach nearby
Access to nearby outdoor pool
Free use of nearby fitness center
Golf lessons nearby
Hiking/biking trails nearby
Mountain biking nearby
Parasailing nearby
Surfing/body boarding nearby
Scooter/moped rentals nearby
Skydiving nearby
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Free bicycle rentals
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2011
Safe-deposit box at front desk
Garden
Terrace
Health club
Full-service spa
Sauna
Locally sourced food is prioritized
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Double-glazed windows
Reception hall
Victorian architecture
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
42-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Turndown service
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Dining
Dash - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately ZAR 385.00 for adults and ZAR 200 for children
Airport shuttle service is offered for an extra charge of ZAR 900 per person (one-way)
Cruise ship terminal shuttle and train station pick-up service is offered for an extra charge
Area shuttle and casino shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
National rating
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Also known as
Queen Hotel Victoria
Queen Victoria Hotel
Victoria Queen Hotel
Queen Victoria Hotel Cape Town, South Africa
Queen Victoria Hotel Cape Town
Queen Victoria Cape Town
Queen Victoria Hotel Manor House Cape Town
Queen Victoria Hotel Manor House
Queen Victoria Manor House Cape Town
Queen Victoria Manor House
Queen Victoria Hotel
Queen Victoria Hotel Manor House by NEWMARK
Queen Victoria Hotel & Manor House by NEWMARK Hotel
Queen Victoria Hotel & Manor House by NEWMARK Cape Town
Queen Victoria Hotel & Manor House by NEWMARK Hotel Cape Town
Frequently asked questions
Does Queen Victoria Hotel & Manor House by NEWMARK offer free cancellation for a full refund?
Yes, Queen Victoria Hotel & Manor House by NEWMARK does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Queen Victoria Hotel & Manor House by NEWMARK?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Queen Victoria Hotel & Manor House by NEWMARK?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Queen Victoria Hotel & Manor House by NEWMARK?
Yes, an airport shuttle is available. The charge is ZAR 900 per person one-way.
What are the check-in and check-out times at Queen Victoria Hotel & Manor House by NEWMARK?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an onsite casino at Queen Victoria Hotel & Manor House by NEWMARK?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (16-min drive) is nearby.
What is there to do at Queen Victoria Hotel & Manor House by NEWMARK and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a health club. Queen Victoria Hotel & Manor House by NEWMARK also has a garden and access to a nearby outdoor pool.
Are there restaurants at or near Queen Victoria Hotel & Manor House by NEWMARK?
Yes, there's an onsite restaurant, Dash.
Does Queen Victoria Hotel & Manor House by NEWMARK have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Queen Victoria Hotel & Manor House by NEWMARK like?
Queen Victoria Hotel & Manor House by NEWMARK is located on the waterfront in Victoria and Alfred Waterfront, a short 20-minute walk from Cape Town International Convention Centre and 4 minutes' walk from Two Oceans Aquarium.
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Reviews
Queen Victoria Hotel & Manor House by NEWMARK Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8
Cleanliness
9.8
Location
9.6
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was delicious and offered many choices, setting guests up perfectly for the day. (4 reviews)
The pool area is a private, beautiful space with a lovely garden and exceptional facilities. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Waterfront
Room
Breakfast
Location
Weather
Restaurant
Amenities
Reviews
Verified
10/10 Exceptional
Dec 6, 2025
Great staff, lovely room, good breakfast
Diane
Diane, 4-night trip
Verified
10/10 Exceptional
Feb 17, 2026
Charming staff, beautiful room, great breakfast. Perhaps worth noting that pool is not actually on site but via a small car park area - as previous guests we knew that in advance and not an issue.
Lorna
Lorna, 4-night trip
Verified
10/10 Exceptional
Feb 3, 2026
Fantastic welcome from Lulu and Orwell. We were upgraded to a lovely big suite.
The hotel is lovely, great staff, beautiful pool area and good breakfasts. This was our 4th stay and we would return in a heartbeat!
Susan
Susan, 4-night trip
Verified
10/10 Exceptional
Dec 25, 2025
Ideal location on the waterfront.
Very friendly staff and excellent service
Bela
Bela, 3-night trip
Verified
10/10 Exceptional
Dec 11, 2025
Great breakfast, safe parking, beautiful room, shops nearby, great staff. Safe to walk to the waterfront
Maeve
Maeve, 4-night trip
Verified
10/10 Exceptional
Dec 21, 2024
What a beautiful property, very close to the mall with many dining options. The staff was incredibly friendly and I would absolutely recommend anyone to stay here!
Tiffany
Tiffany, 1-night trip
Verified
10/10 Exceptional
Feb 16, 2025
We loved this hotel. Very attentive service, delicious restaurant for dinner, beautiful and clean room!
Elizabeth
Elizabeth, 3-night trip
Verified
10/10 Exceptional
Mar 12, 2024
Friendly helpful staff in a great location
Helen
Helen, 5-night trip
Verified
10/10 Exceptional
Sep 20, 2025
Excellent Hotel
Excellent location across the road from the V&A Waterfront. Although we did eat breakfast once at the sister hotel (Victoria & Alfred) which is on the waterfront, we preferred the Manor House for its boutique feel and calm atmosphere.
The location is completely safe which enabled us to walk around without concern day or night.
Excellent breakfast.
ANITA
ANITA, 4-night trip
Verified
10/10 Exceptional
May 21, 2024
Great staff and service. Excellent location.
Clemente
Clemente, 2-night trip
Verified
10/10 Exceptional
Jan 25, 2025
Perfect stay in Cape Town
Perfect stay in Dock House. Everything about the hotel & facilities are excellent & the staff really do go the extra mile to make the stay special. The location is perfect for Waterfront & we would definitely recommend.
David
David, 2-night trip
Verified
10/10 Exceptional
May 28, 2025
The Victoria hotel at matta house is a perfect small five-star hotel right across the street from the marina where there are multiple restaurants and shops. Rooms and service were excellent. Recommended to anyone.
Michael
Michael, 3-night trip
Verified
10/10 Exceptional
Nov 26, 2023
Clean Room and very helpful staff
James
James, 8-night trip
Verified
10/10 Exceptional
Jan 7, 2025
The staff is wonderful and polite, the rooms are spacious and comfortable and the area is clean and safe. Highly recommended!
Tiffany
Tiffany, 3-night trip
Verified
10/10 Exceptional
Dec 18, 2023
Excellent hotel near the ‘Waterfront’.
Extremely attentive and professional staff, good location for the Waterfront.
Kenneth
Kenneth, 2-night trip
Verified
10/10 Exceptional
Jan 1, 2024
Everything was amazing from check-in to check-out…. The staff and property are perfection…. Breakfast and room service was delicious
karen
karen, 1-night trip
Verified
10/10 Exceptional
Aug 4, 2024
Small quiet hotel. Perfect location and all the staff were excellent. They could not have been more helpful. Highly recommended hotel.
Richard
Richard, 6-night trip
Verified
10/10 Exceptional
Jan 26, 2024
We enjoyed a four night stay at the hotel. This is our second visit - location brilliant in an historic area of the waterfront. Staff very helpful, facilities exceptional with a beautiful pool area and fabulous spa ! Will go again!
Laura
Laura, 4-night trip
Verified
10/10 Exceptional
Sep 22, 2024
All of the staff were very friendly and helpful. The room was elegantly appointed. The food in the restaurant was top notch.
Barbara
Barbara, 4-night trip
Verified
10/10 Exceptional
Jul 24, 2024
We especially enjoyed the intimate boutique ambiance of the Manor House. Undoubtedly, our most cherished memories include the exceptional service rendered daily by its staff to accommodate our desires.
Amy
Amy, 11-night trip
Verified
10/10 Exceptional
Feb 11, 2025
We were upgraded to the Dock House & had a lovely big room & bathroom looking over to the waterfront. The small breakfast room was beautifully presented with fantastic flower displays & the staff could not do enough for you.
David
David, 1-night trip
Verified
10/10 Exceptional
Oct 2, 2023
Top notch hotel in a great location. The V&A Waterfront provides a very safe walkable area with lots of shops, restaurants and entertainment options (boat trips, tours). The hotel staff at Queen Victoria is top notch in all respects- courtesy, helpfulness and desire to do anything they can to make your stay in the city/country as good as possible.
Eddie
Verified
10/10 Exceptional
Feb 26, 2024
Very convenient for waterfront. Lovely pool garden, room large with oversize bathroom
A J
A J, 1-night trip
Verified
8/10 Very good
Feb 2, 2024
The hotel was well equipped so comfortable and clean, its proximity to the main road meant it was very noisy in our room and the swimming pool, the staff were very friendly and so helpful although there weren’t enough staff for breakfast service and at the bar early evening
Linda
Linda, 3-night trip
Verified
10/10 Exceptional
Mar 5, 2025
Simply exceptional service. The staff were the most welcoming, knowledgeable, helpful and thoughtful I have ever interacted with. An absolutely divine hotel. Food was excellent. Great beds and linens. Loved the thoughtful black facecloth for make up removal. Will definitely return.