Moon Palace The Grand - Punta Cana - 全包式度假村

住宿等级：5 级及以上

Moon Palace The Grand - Punta Cana - All Inclusive

靠近卡纳湾高尔夫俱乐部的豪华海滨酒店，设有高尔夫球场

选择日期以查看价格

Moon Palace The Grand - Punta Cana - 全包式度假村 设有私人海滩，您可以在海滩上享受小屋、海滩遮阳伞和日光浴躺椅等设施服务，而且开车前往卡纳湾高尔夫俱乐部只需 10 分钟。9 个室外游泳池和免费水上乐园有丰富的娱乐项目，有兴趣的客人也可以去 SPA 享受深层组织按摩、芳香疗法和水疗法。酒店有 19 间餐厅，其中的Casa Macao供应早餐、午餐和晚餐。这家豪华酒店的其他特色包括 2 间海滩酒吧、高尔夫球场和娱乐场。

点评

7.8/10
不错

热门服务设施

  • 游泳池
  • 免费早餐
  • SPA
  • 机场接送服务
  • 免费停车
  • 免费 Wi-Fi
当前价格为 ¥3,302
总价 ¥4,227
含税款和其他费用
11 月 17 日 - 11 月 18 日

客房选择

可用的客房筛选条件
显示 13 种房型中的 13 种

显示Grand Superior Deluxe Golf View的所有照片

客房

Grand Superior Deluxe Golf View

8.8 分，满分 10 分
超赞
(17 条点评)
  • 高尔夫球场景观
  • 59 平方米
  • 1 间卧室
  • 可容纳 5 人（按实际入住人数收费）
  • 1 张特大床或 2 张大床

显示Grand Junior Suite Golf View的所有照片

客房

Grand Junior Suite Golf View

  • 高尔夫球场景观
  • 59 平方米
  • 1 间卧室
  • 可容纳 5 人（按实际入住人数收费）
  • 1 张特大床或 2 张大床

显示Grand Superior Deluxe Ocean View的所有照片

客房

Grand Superior Deluxe Ocean View

10.0 分，满分 10 分
绝佳
(3 条点评)
  • 海景
  • 60 平方米
  • 1 间卧室
  • 可容纳 5 人（按实际入住人数收费）
  • 1 张特大床或 2 张大床

显示Grand Swim-Up Suite的所有照片

客房景观

Grand Swim-Up Suite

  • 度假村景观
  • 59 平方米
  • 1 间卧室
  • 可容纳 5 人（按实际入住人数收费）
  • 1 张特大床或 2 张大床

显示Grand Governor Suite Ocean View的所有照片

客房

Grand Governor Suite Ocean View

  • 海景
  • 122 平方米
  • 1 间卧室
  • 可容纳 5 人（按实际入住人数收费）
  • 1 张特大床

显示Grand Family Suite Golf View的所有照片

客房

Grand Family Suite Golf View

  • 高尔夫球场景观
  • 119 平方米
  • 2 间卧室
  • 可容纳 6 人（按实际入住人数收费）
  • 1 张特大床和 2 张大床

显示Grand Family Suite Ocean View的所有照片

客房

Grand Family Suite Ocean View

  • 海景
  • 119 平方米
  • 2 间卧室
  • 可容纳 6 人（按实际入住人数收费）
  • 1 张特大床和 2 张大床

显示Grand Presidential Suite Golf View的所有照片

客房

Grand Presidential Suite Golf View

  • 高尔夫球场景观
  • 17 平方米
  • 2 间卧室
  • 可容纳 6 人（按实际入住人数收费）
  • 1 张特大床和 2 张大床

显示Grand Presidential Suite Ocean View的所有照片

客房

Grand Presidential Suite Ocean View

  • 海景
  • 182 平方米
  • 2 间卧室
  • 可容纳 6 人（按实际入住人数收费）
  • 1 张特大床和 2 张大床

显示Three Bedroom Villa - Ocean View的所有照片

起居区

Three Bedroom Villa - Ocean View

  • 海景
  • 3 间卧室
  • 可容纳 8 人（按实际入住人数收费）
  • 2 张特大床和 2 张双人床

显示Four Bedroom Villa - Ocean View的所有照片

起居区

Four Bedroom Villa - Ocean View

  • 海景
  • 4 间卧室
  • 可容纳 12 人（按实际入住人数收费）
  • 3 张特大床和 2 张双人床

显示Three Bedroom Oceanview Rooftop Villa的所有照片

露台

Three Bedroom Oceanview Rooftop Villa

  • 花园景观
  • 3 间卧室
  • 可容纳 8 人（按实际入住人数收费）
  • 2 张特大床和 2 张双人床

显示Four Bedroom Oceanview Rooftop Villa的所有照片

露台

Four Bedroom Oceanview Rooftop Villa

  • 花园景观
  • 4 间卧室
  • 可容纳 12 人（按实际入住人数收费）
  • 3 张特大床和 2 张双人床

同类型住宿

住宿景观
硬石酒店及赌场蓬塔卡纳全包度假村
巴瓦罗
  • 游泳池
  • 免费早餐
  • SPA
  • 可带宠物
8.2 分，总分 10，非常棒，3,016 条点评
新价格 ¥2,902
总价 ¥2,902
含税款和其他费用
11 月 19 日 - 11 月 20 日
硬石酒店及赌场蓬塔卡纳全包度假村
对比同类住宿
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街区简介

地图
Boulevard Turístico del Este, Punta Cana, La Altagracia, 23000

附近有什么？

  • 卡纳湾高尔夫俱乐部 - 车程 10 分钟 - 3.4 公里
  • 蓬塔布兰卡高尔夫球场 - 车程 12 分钟 - 7.3 公里
  • Iberostar Golf Course (伊贝尔罗斯达高尔夫球场) - 车程 12 分钟 - 9.7 公里
  • 科科塔尔高尔夫乡村俱乐部 - 车程 14 分钟 - 13.8 公里
  • Arena Gorda Beach (阿里纳戈尔达海滩) - 车程 15 分钟 - 10.2 公里

周边介绍

  • 蓬塔卡纳国际机场 (PUJ) - 41 分钟车程；29.6 公里/18.4 英里
  • 收费机场班车

餐厅

  • ‪La Altagracia - ‬车程 14 分钟
  • ‪Marketplace Buffet - ‬车程 10 分钟
  • ‪Casa Macao - ‬步行 1 分钟
  • Habibi
  • ‪Quisqueya - ‬车程 14 分钟

住宿简介

Moon Palace The Grand - Punta Cana - 全包式度假村

  • Moon Palace The Grand - Punta Cana - 全包式度假村 设有私人海滩，您可以在海滩上享受小屋、海滩遮阳伞和日光浴躺椅等设施服务，而且开车前往卡纳湾高尔夫俱乐部只需 10 分钟。9 个室外游泳池和免费水上乐园有丰富的娱乐项目，有兴趣的客人也可以去 SPA 享受深层组织按摩、芳香疗法和水疗法。酒店有 19 间餐厅，其中的Casa Macao供应早餐、午餐和晚餐。这家豪华酒店的其他特色包括 2 间海滩酒吧、高尔夫球场和娱乐场。

全包详情

  • 此酒店是全包住宿。房价包含住宿内的餐饮费用（可能会有部分限制）。

小费和税款

  • 小费已包含在内，住客可自愿多付小费。

餐饮

    • 包括所有自助餐、照单点餐和小吃
    • 24 小时提供客房送餐服务（菜单有限）
    • 客房内迷你吧（提供各种酒水）
    • 客房内分酒器

陆上活动

    • 健身设施
    • 迷你高尔夫
    • 网球
    • 儿童俱乐部

娱乐活动

    • 店内娱乐和活动
    • 使用店内俱乐部

住宿一览

入住
15:00
退房
12:00

酒店规模

    • 1662 间酒店客房

到达/离开

    • 开始办理入住：15:00；停止办理入住：不限时间
    • 办理入住年龄不小于：18
    • 退房时间为 12:00
    • 延时退房，视供应情况而定

特别入住说明

    • 前台工作人员将在住客到店时接待
    • 持卡人必须在办理入住手续时出示预订时使用的信用卡和附有照片的身份证件，其他安排必须在到店前与住宿方进行协调。
    • 住宿提供的信息可以使用自动翻译工具进行翻译

入住要求

    • 需要信用卡、借记卡或现金押金，以支付杂费
    • 可能需要政府颁发的带有照片的证件
    • 办理入住的客人须年满 18 岁

儿童

    • 无儿童床（婴儿床）
    • 免费儿童看护（专人看管）
    • 免费儿童俱乐部

宠物

    • 恕不允许携带宠物
    • 欢迎服务类动物

网络

    • 公共区域提供免费无线上网接入
    • 房间内提供免费无线上网接入（网速：25+ Mbps）

停车场

    • 免费 无顶棚的住宿内自助停车场
    • 免费 无顶棚的住宿内代客停车
    • 住宿内轮椅无障碍停车场
    • 住宿内自助和代客停车位有限

接送交通服务

    • 应要求提供机场班车（24 小时）*

其他信息

    • 指定吸烟区

点评

关于Moon Palace The Grand - Punta Cana - 全包式度假村 的点评

7.8

好

8.4

清洁度

8.0

服务设施

8.0

员工和服务

8.0

住宿条件和设施

点评

真实点评

10/10 绝佳

Excelente hotel, lo recomiendo al 100 %
真实点评

10/10 绝佳

Awesome hotel for family vacation
真实点评

8/10 非常棒

Personnel super et bonne nourriture. Bonnes activités pour les enfants/ado.
真实点评

6/10 不错

Apenas tienen 4 meses que abrió el hotel, las atenciones de los empleados fue buena, pero manager y otros staff fue pésima,
真实点评

10/10 绝佳

Excelente hotel demasiado bueno,
真实点评

10/10 绝佳

Mi estancia fue excelente la atención espectacular. Una grata experiencia, recomendada!’nn
真实点评

10/10 绝佳

Very beautiful and fun resort! Lovely and helpful staff. We look forward to our next stay.
真实点评

8/10 非常棒

This property will be excellent once construction is complete
真实点评

10/10 绝佳

Excelente hotel a pesar de no estar terminado
真实点评

6/10 不错

It’s an amazing hotel but they reallyyyyy neeeeed work in the Dominican employees and the beach was reallyyyy bad.
真实点评

10/10 绝佳

El hotel es muy grande y bonito, pero está en construcción y para mí fue muy desagradable porque hay muchos roídos y no se podía descansar, además al vender el hotel ofrece muchas cosas que todavía no está disponible,
真实点评

2/10 较差

Me vendieron el hotel como terminado y le falata más de la mitad por hacer
真实点评

6/10 不错

O hotel está inacabado, muitas obras em andamento. Ficamos em um quarto ao lado do predio em construção, o que nos rendeu uma varanda cheia de pó o tempo todo. Os funcionários são incríveis, sempre tentando dar o melhor, porem ainda bastante confusos com protocolos. Será incrível, mas eu só pensaria em retornar em uns 2 anos para que tudo esteja em seu devido lugar. O hotel não deveria estar aberto ainda.
真实点评

4/10 一般

I came here for a wedding and I would never, ever recommend this resort because: 1. Food was terrible or very average. I had better sandwiches at 7-11, my creme brûlée was soupy/just milk, and room service food tasted cheap (esp the pizza and chicken soup). Honestly, the worst dining experience I’ve ever had. 2. The staff seemed VERY inexperienced. Some were even rude (Santiago especially). They couldn’t help my group get their resort credits, they couldn’t point me to a manger to speak with, one bartender couldn’t make a simple mojito, and a worker in the store asked us to get her a free sandwich from the cafe because the resort doesn’t allow them to eat there. 3. The whole experience felt like a big scam. Salesmen kept trying to push me to book a future trip after I repeatedly told them to leave me alone. And the resort credits barely got you anything at the resort — just spa and excursion services that I didn’t want. 4. My shower smelled terrible, like mold and mildew. I would encourage folks to go anywhere else besides this resort. The “all inclusiveness” isn’t luxury or high quality at all.
真实点评

8/10 非常棒

The staff was super nice and welcoming. The hotel is super clean and everything is super convenient to find. The only issue is that they are still under construction in many different areas of the hotel and you see a lot of the workers around. Also many of the restaurants haven't opened yet and the ones opened are really hard to get reservations. Overall are really recommend it and can't wait to go back once they are done with everything. Food was great, entertainment was great. Drinks are great! Our favorite spot was Nativo cafe!!
真实点评

6/10 不错

La habitacion terrible, toco solicitar cambio y me la entregadron a las 4:30 de la tarde.
真实点评

4/10 一般

This resort might be very nice in 2-3 years. Might. It is beautiful and luxurious but a long way from being 100% complete. Food is below average at best. Staff is just not even close to being able to provide the service one would expect from a luxury resort. The training is years off. This resort could be one of the finest in the DR. But it has a long way to go and I hope they succeed. I’d wait 2 years to give it a try
真实点评

6/10 不错

Was problem wire ac Was insects on bad And cockroaches in room Overall the hotel is great
真实点评

2/10 较差

Construction is going on there! Do not waste your time and money!
真实点评

4/10 一般

The property was always dirty with lots of bugs and dust and staff didn’t clean well. The beds would get fixed in the room but nothing else would get cleaned or restocked. Hallways weren’t vacuumed, elevators would have dirt and liquid on the floor and staff were rude at times. There weren’t much food options for sea food, so if you don’t eat meat or chicken you don’t have many options.
真实点评

8/10 非常棒

This hotel has a lot of potential, but definitely not ready yet. I believe that it needs at least 6more months in order to be acceptable at the expected standards. Now, don’t get me wrong, if you get a good deal and go knowing that is not going to be the full experience as we did, you will have a great time. The service is very good, the drinks and food are excellent and the amenities that are ready are also very nice. The spa is great. Its has a lot of pools, plenty of chairs, and pool beads. The kids pools and water parks are great, same as kids club. No nights shows or special activities yet. Half of the restaurants are open. The French and Greek are the best. Room is very spacious and amenities are excellent but still some construction views and some construction dust surrounding them. The hotel have premium licor and food quality is high. I believe it will be the best hotel in Punta Cana in 2027.
真实点评

6/10 不错

It’s not finished and there is a ton of construction going on. It’s not organized and employees do not understand a lot of questions. Resort credits are a joke. The pools are great and the water sides are great. Ice cream is also good. The arcade is good because all the games are free. I suspect that could change. It should be wonderful in the future but right now it’s not completely finished and a lot of stuff is not open or complete. We loved the pools that were open.
真实点评

10/10 绝佳

I loved this hotel and will definitely return once the resort is fully open. The resort is beautiful, modern, and very convenient. One of my favorite things was that the restaurants and entertainment areas are air-conditioned, which makes a huge difference compared to many other resorts. I also loved that there are plenty of bars throughout the property, so you never have to wait long for a drink. The golf carts that shuttle guests to the beach were another great convenience. As for the downsides, we called room service twice to request coffee pod refills, but they never arrived. We also had an issue with our concierge, Ruben. He told us he had booked one of the restaurants for a birthday celebration, but when we arrived, we discovered that no reservation had been made. Thankfully, the restaurant manager stepped in, resolved the situation, and made up for the inconvenience, which we truly appreciated. Overall, it’s a beautiful resort with plenty of activities and amenities. Once all of the facilities are fully open, I think the experience will be even better. Despite the few issues we encountered, we had a wonderful stay and look forward to coming back.
真实点评

6/10 不错

Personal atento en algunos lugares otros no tanto Problemas con check out con atrasos de hasta 30 min Si no haces la charla para intentar quedar como miembro es un costo para que te activen los 250$ dolares de crédito Actualmente probablemente por inauguración hay mucho manejo de información cruzada Incluso al salir me preguntaron si iba a cancelar porque les salía que no había pagado aunque había hecho pago por expedía Las bebidas gaseosas no tienen máquina expendedora todo es de botella entonces muchas veces te toca tomar ya sin gas la bebida Mucho potencial pero aún en pañales
真实点评

2/10 较差

The property itself was beautiful, and our room was clean and comfortable. However, the level of service and treatment from several staff members significantly impacted our overall experience. As a father traveling with my wife and two daughters, I was disappointed by the lack of professionalism, courtesy, and customer service throughout our stay. On multiple occasions, staff were rude or dismissive when we requested assistance, often responding with attitude rather than support. One concerning incident occurred at the Wired Lounge, where a staff member told my family they had to leave because my 13-year-old daughter was wearing a cover-up. After it was clarified that there was no dress code violation, no apology was offered for the way she was approached or made to feel uncomfortable. The individual was not wearing a name tag, and when we raised the issue with Public Relations, he could no longer be located. At the FlowRider, my children were waiting in line in the sun when another guest, who had been sitting in the shade, approached them and said they could not go because it was his turn. When I later spoke with my children, the guest became confrontational. The staff member overseeing the area did not de-escalate the situation and instead sided with the guest. The concern was not only the person, but also the inappropriate manner in which my children were addressed and the staff’s handling of the situation. I hope management takes this feedback seriously.