Balsam Mountain Inn

2.0 star property
Mountain hotel in Sylva with restaurant and bar/lounge

Choose dates to view prices

Enjoy your visit to Sylva with a stay at Balsam Mountain Inn. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include a bar/lounge and a garden.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Non-smoking
  • Free parking

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Coffee shop/cafe
  • Spa services
  • Garden
  • Library
  • Concierge services
  • Picnic area
  • Wedding services
  • Limited hour front desk
  • Tour/ticket assistance
  • Hiking/biking trails

Feel at home (5)

  • Private bathroom
  • Garden
  • Free self parking
  • Children's games
  • Hair dryer

Room options

Standard Room

Highlights

Individually decorated
Heating
Hair dryer
Private bathroom
Champagne service
In-room massage
Children's books
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Heating
Hair dryer
Private bathroom
Champagne service
In-room massage
Children's books
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Step In Shower Pet Friendly

Highlights

Individually decorated
Heating
Hair dryer
Private bathroom
Champagne service
In-room massage
Children's books
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Clawfoot Tub Pet Friendly

Highlights

Individually decorated
Heating
Hair dryer
Private bathroom
Champagne service
In-room massage
Children's books
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
68 7 Springs Dr, Sylva, NC, 28707

What's nearby

  • Blue Ridge Parkway Balsam Entrance - 2 min drive - 2.0 km
  • Tube World - 21 min drive - 24.4 km
  • Wheels Through Time Museum - 21 min drive - 23.3 km
  • Maggie Valley Festival Grounds - 22 min drive - 23.6 km
  • Cataloochee Ski Area - 31 min drive - 29.4 km

Getting around

  • Asheville Regional Airport (AVL) - 47 min drive
  • McGhee Tyson Airport (TYS) - 129 min drive

Restaurants

  • ‪Taco Bell - ‬8 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬8 min drive
  • ‪Maggie Valley Restaurant - ‬21 min drive
  • ‪Maggie's Galley - ‬9 min drive
  • ‪Papas & Beer - ‬8 min drive

About this property

Balsam Mountain Inn

Enjoy your visit to Sylva with a stay at Balsam Mountain Inn. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include a bar/lounge and a garden.

At a glance

DONE

Hotel size

    • 50 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 10:00 AM - 6:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private picnics

Traveling with children

  • Children's games
  • Children's books

What to do

  • Hiking/biking trails
  • Shopping
  • Bicycle rentals nearby
  • Ecotours nearby
  • Ziplining nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Wedding services
  • Romance packages

Facilities

  • Garden
  • Picnic area
  • Library
  • Spa services
  • Outdoor furniture

Accessibility

  • Hardwood flooring in room

Room amenities

Home comfort

  • Heating

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Electrical adapters/chargers

Food and drink

  • Champagne service

More

  • Housekeeping (on request)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Spirit of The Inn - Onsite restaurant. Guests can enjoy drinks at the bar.
Spirit of The Inn Bar - This bar specializes in American cuisine. Open daily.
Coffee Shop - Onsite coffee shop. Open daily.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 250 per stay
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Frequently asked questions

Are pets allowed at Balsam Mountain Inn?

Yes, dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 50 per accommodation, per stay, and there's also a deposit of USD 250 per stay. Service animals are exempt from fees.

Is parking offered on site at Balsam Mountain Inn?

Yes, there's free self parking.

What are the check-in and check-out times at Balsam Mountain Inn?

You can check in starting at 4:00 PM. Check-out time is 11:00 AM.

What is there to do at Balsam Mountain Inn and nearby?

Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes ecotours and hunting. Enjoy amenities like spa services, a picnic area, and a garden.

Are there restaurants at or near Balsam Mountain Inn?

Yes, Spirit of The Inn offers American cuisine.

What's the area around Balsam Mountain Inn like?

Balsam Mountain Inn is located a short 1-minute walk from Nantahala National Forest.

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Balsam Mountain Inn Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Balsam Mountain Inn

The owner made us feel welcome and went out of her way to ensure we had something to eat even though it was late. The rooms were wonderful; it was like stepping back in time, but they had modern comforts. Breakfast was amazing! I am looking forward to returning for a longer stay
Janet, 1-night trip

6/10 Good

It’s an Old School B&B

The description did not clearly state this was a rustic inn so there were certain normal hotel amenities that were not available. With that being said, the staff were super-helpful, friendly, and engaging. Loved the bar area and the bartender. He was awesome. Glad we tried it. We just weren’t ready for the bed and breakfast experience and lack of heat without a space heater. Otherwise, we had a good stay for a two night visit.
WILLIAM, 2-night trip

10/10 Exceptional

Originally couldn't make my Saturday night reservation due to circumstances beyond my control but the staff graciously (and without hesitation) changing it to the night after, even though this was a fully paid reservation and they didn't have to do so. My son ended up staying and he loved it! Thanks BMI for being so understanding and gracious! It helped the stressful weekend be much less so!
Blake, 1-night trip

8/10 Very good

Mixed emotions.

I have mixed feelings about the Inn. Pretty location with easy access to Sylva and Waynesville. But, if you want amenities you have to look elsewhere. Peace and quiet are great but don’t expect coffee or breakfast early or even on time. If you like sleeping in and no ac, then this place is for you. The staff are all very pleasant! The Inn still needs work. Mold and rot around the tub in the bathroom. I felt guilty taking a shower and adding to the moisture. Not sure I would stay here again.
Dee, 3-night trip

2/10 Poor

Do not recommend, will never stay

This place is absolutely horrible. No AC that was never mentioned, requested a refund due to health reasons and would not give a refund. Asked to speak to a manager and would not be called by a manager! Photos do not match what is seen in person! Do not recommend!
Chris, 2-night trip

10/10 Exceptional

Breakfast buffet was great with a good variety of items. Staff was kind.
Jessica, 1-night trip

10/10 Exceptional

Clean rooms and great food
William, 2-night trip

10/10 Exceptional

This is a very historical inn that doesn’t have the most current amenities but is charming with an amazing staff. It’s truly more than just a place to stay, it’s an experience itself. Step back in time and visit this grand hotel as she once might have been. Breakfast was delicious. Room was clean. Bed was very comfortable. Staff was beyond friendly and accommodating.
Angela, 1-night trip

10/10 Exceptional

Beautiful historical Inn! The staff were incredibly friendly, the cafe has amazing lattes, and the breakfast was divine!
Christian, 2-night trip

10/10 Exceptional

Breakfast was delicious!
Edward, 2-night trip

10/10 Exceptional

We Found Our Mountain Inn

If you love history and nostalgic places, this is your Inn. The new owners are in the process of restoring the Inn so expect some imperfections. Since the original inn had communal bathrooms when rooms were converted to en-suites, the bathrooms are small. The rooms are large and comfortable. The is no AC but as it sits on Balsam Mountain there is no need. The porch is huge with rocking chairs to enjoy the view and just relax. The weekend breakfast buffet is tasty and substantial. Finally, the staff is very friendly and accommodating. We are so glad we found this hidden gem and plan to stay every time we return. WARNING….if you expect spa-like accommodations you WILL be disappointed but if you like a relaxing spot to unwind this is your spot.
Margaret, 3-night trip

10/10 Exceptional

Beautiful Inn with rich history.

Balsam mountain inn is a place for someone who wants to be away from the hassle and busyness of life. If you want peace and quiet with picturesque view, then this is your place. No TV, no AC but since you are at high elevation, it is nice and cool. Has great hot fresh Buffett breakfast on the weekends. Sandwiches on the weekdays. I just wish they can start breakfast promptly at 8 am as advertised for it was about 20 min late the whole weekend we were there. Our bathroom was small with a small walk in shower but they do have rooms with bigger bathroom and you can surely request for that. My husband is over 200 #s and it was an inconvenience for him. People are very cordial and very helpful. The building has a rich history and beautiful antique furnitures. Will definitely return.
Marlyn, 4-night trip

10/10 Exceptional

Historical Charm

What a great stay at this historical inn! If you are looking for a relaxing place to stay this is it. It's quaint and charming. While there is no air conditioning, the fans were plenty to keep the room cool (mid August visit). It's the perfect spot to get away from the stress of everyday life.
Shana, 2-night trip

10/10 Exceptional

Historical stories of area and the Inn itself were interesting. Staff and fellow guest were nice. Comfortable beds and delicious breakfast. Will recommend to friends and family.
Enrique, 1-night trip

10/10 Exceptional

After a crazy week of travel and stuff, we ended our vacation here. It was so laid back and quiet. We didn’t eat in their restaurant for supper because we wanted to try other local businesses, but the breakfast was amazing. This place is full of history and it's peaceful and pleasant.
Jennifer, 1-night trip

10/10 Exceptional

Nestled in a tranquil mountain village, this charming 19th‑century building offers a perfect blend of history and nature. Ideally located in the mid‑section of the Blue Ridge Parkway, it’s just a short drive downhill to reach. Friendly staff, delicious breakfast, and clear guest instructions make the stay even more enjoyable. Nights are peaceful, accompanied by the gentle chorus of insects. However, as with any historic property, a faint musty scent lingers. The pillows carried an oily smell, and the bathroom sink seemed in need of a deeper clean. The water‑saving faucet, required by local environmental regulations, can be a bit awkward to use—an infrared sensor option might be more convenient. Despite these small drawbacks, the serene setting, warm hospitality, and tasty breakfast make this a place well worth considering.
hongjiao, 1-night trip

10/10 Exceptional

We have stayed at the inn before several years back, and decided to stay again. We love the historic look of the Balsam mountain Inn, we learned that it changed ownership a few years back and the new owners are looking to preserve the classic look that appeals to everyone so much. They want to keep it as original as possible which is great, the down side of that is they removed the window units from the rooms. This may sound bad to some but for me it was a welcomed trip back to my childhood of sleeping with the window open and a fan blowing which is surprisingly soothing. The property is secure so I felt safe and secure the whole time and the nighttime temperature was in the low 70’s and high 60’s so it was comfortable. After a full nights rest the continental breakfast is waiting for you, it was a full breakfast with eggs, bacon, sausage, biscuits and gravy, grits and muffins or yogurt if you desired. The staff was friendly and courteous, if you are looking for an escape to unplug this is your place, there are no televisions and they do have WiFi but they also have puzzles and board games to help reconnect with each other and disconnect from technology. Would definitely stay again.
Brandon, 1-night trip

10/10 Exceptional

Tim, 1-night trip

10/10 Exceptional

Ernest, 1-night trip

10/10 Exceptional

Amy, 2-night trip

10/10 Exceptional

Michael, 1-night trip