I come to Michigan a few times a year to visit my family and I absolutely love this hotel. The rooms are always clean the pool and hot tub or well-maintained and I enjoy the breakfast. The staff always impresses me also.
Leah
2 晚家庭旅行
10/10
Danielle
1 晚行程
2/10
Samantha
1 晚行程
2/10
Hot tub and pool were closed (broken) again. We have stayed at this hotel three times and Pool/HT were closed all three times. We will not stay here again. The gentleman behind the counter was nice and apologized for the pool being closed. Limited breakfast items. Very close to restaurants and shops.
Shelley
1 晚行程
10/10
Robert J
1 晚行程
8/10
I've used this hotel many times, and this time they gave me a room that wasn't cleaned properly. I spoke to the staff, and they only gave me the manager's card. The manager never answered me.
Miguel
2 晚家庭旅行
10/10
Renee
1 晚行程
10/10
Renee
1 晚家庭旅行
10/10
John
2 晚商务旅行
8/10
Amanda
1 晚行程
4/10
Room was dirty , I asked for room service during the day , nothing happened , asked the front desk why and he rudely told me it is not a 5 star hotel!!!! at night there was a truck outside that was on and noisy and laud. asked the same guy ,he told me that is a normal situation and you should try to sleep with that stupid roaring noise all the night!!!! finally they changed my room but this should have never happened ; attitude of the front desk is terrible.
ALIREZA
2 晚商务旅行
6/10
真实旅客
1 晚家庭旅行
8/10
Good place to stay, friendly staff that were diligent and responsive. Pool and overall hotel upkeep was well maintained. Only disappointed is the shower, didn't have much pressure.
Youa
2 晚家庭旅行
8/10
The staff was friendly and helpful. The hotel was fine but it is a little older facility and could benefit from a remodel. Would stay there again, however.
Kathy
3 晚家庭旅行
4/10
We always stay at this Hamptons when we visit family. This time we had a room that was very poor in quality. The beds were awful. both of them had a dip in the middle of them. the carpet was well worn and looked dirty. I know the lady at the front desk mentioned that there was an upgrade coming so I don't want to complain to much but it is greatly needed.
When we got there on Wednesday, the pool was down. They weren't able to get it back up and running because they couldn't get a hold of anyone to come and look at it.
Lori
3 晚家庭旅行
2/10
Hot tub was ice cold
Gasper
1 晚行程
10/10
Enjoyed my stay
Dominique
1 晚家庭旅行
4/10
Every noise dog barking kid running up and down halls knotting on doors screaming all night long phone not working in room to call front desk
Timothy
2 晚家庭旅行
4/10
The room was a nice size and looked as pictured. However, neither my husband or i could take a shower because there was no water pressure. When we broguht it to the staffs attention they said they were aware of the issue (apparently the higher the floor the lower the pressure). It would have been nice if they made their customers aware before booking.
Maranda
1 晚行程
2/10
Teriss
1 晚家庭旅行
6/10
Hotel was ok…i paid extra for the pool but the hot tub was closed. Lots of stains on the chairs in the breakfast room…could use some reno’s…
colin
2 晚行程
4/10
Drew
2 晚家庭旅行
8/10
The chemicals un the pool area were way too strong. Burned the eyes and nose