Initial impression on check in- the office reeked of cigarette smoke. As someone with asthma, it was very uncomfortable and off-putting. Walking up the stairs, every step was cracked. One broke as soon as my foot hit it and I almost fell face first into the rest of the stairs. The shower was tiny, poor water pressure, it looked like some towels were missing, there's evidence of water leaks. The bed was uncomfortable, pillows left my neck very stiff and sore today. The lock didn't want to go back into the door...but it was clean. I selected this hotel/ chain based off previously positive experience with other properties but this was not on the same level.