In Team Valley, Embassy Newcastle, Sure Hotel Collection by Best Western offers a convenient stay with laundry facilities and in-room WiFi. Unwind knowing that concierge services and a 24-hour front desk are available to assist you.
Reviews
8.08.0 out of 10
Very good
Popular amenities
24/7 front desk
Laundry facilities
Non-smoking
Free parking
Free WiFi
Main amenities (5)
Daily housekeeping
24-hour front desk
Vending machine
Self-serve laundry
Concierge services
Feel at home (6)
Children stay free
Private bathroom
Television
Daily housekeeping
Laundry facilities
Free self parking
The current price is CNY396
CNY396
CNY475 total
includes taxes & fees
Aug 10 - Aug 11
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)
Family Room, 1 Double Bed, Non Smoking (with Sofabed)
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Heating
Free cribs/infant beds
TV
Separate bedroom
Sofa bed
Fan
Shower/tub combination
Hair dryer
26 sq m
Sleeps 4
1 Double Bed
View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub
Standard Room, 1 Double Bed, Accessible, Bathtub
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
Highlights
Heating
TV
Fan
Sofa bed - twin
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
20 sq m
Sleeps 2
1 Double Bed
View all photos for Deluxe Room, 1 Double Bed, Non Smoking
Deluxe Room, 1 Double Bed, Non Smoking
7.87.8 out of 10
Good
6 reviews
(6 reviews)
Highlights
Heating
Free cribs/infant beds
TV
Separate bedroom
Sofa bed
Fan
Shower/tub combination
Hair dryer
20 sq m
Sleeps 2
1 Double Bed
View all photos for Deluxe Room, 2 Twin Beds, Non Smoking
Embassy Newcastle, Sure Hotel Collection by Best Western
At Embassy Newcastle, Sure Hotel Collection by Best Western, you'll be within a 10-minute drive of St. James' Park and Quayside. Free perks include WiFi and self parking. Also, this hotel is within a short drive of Beamish Open Air Museum.
Languages
English
More about this property
VISIBILITY
At a glance
Hotel size
42 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Laundry facilities
Facilities
Traditional architecture
Accessibility
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Stair-free path to entrance
ROOM
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Heating
Fan
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
MONETIZATION_ON
Fees & policies
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Premier Inn Newcastle South Hotel Gateshead
Premier Inn Newcastle South Hotel
Premier Inn Newcastle South Gateshead
Premier Inn Newcastle South Hotel Newcastle Upon Tyne
Premier Inn Newcastle South
Embassy Newcastle, Sure Hotel Collection by Best Western Hotel
HELP_OUTLINE
Frequently asked questions
Are pets allowed at Embassy Newcastle, Sure Hotel Collection by Best Western?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Embassy Newcastle, Sure Hotel Collection by Best Western?
Yes, there's free self parking.
What are the check-in and check-out times at Embassy Newcastle, Sure Hotel Collection by Best Western?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Embassy Newcastle, Sure Hotel Collection by Best Western?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (5-min drive) is nearby.
What's the area around Embassy Newcastle, Sure Hotel Collection by Best Western like?
Embassy Newcastle, Sure Hotel Collection by Best Western puts you in Team Valley, in the heart of Gateshead. Popular attractions include St. James' Park, which is 6 minutes away by car.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Embassy Newcastle, Sure Hotel Collection by Best Western Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Bed
Service staff
Pub
Reviews
4/10 Poor
Jul 31, 2025
Lets say I wouldn't stay there again.
Inosh De
Inosh De, 1-night trip
10/10 Excellent
Jul 13, 2025
This is an excellent, value for money budget hotel. Most facilities are at par with what you would expect from a budget hotel but most outstanding feature is its very helpful staff. Adam is a star. He went above and beyond with anything we needed help with. All other staff we interacted with - Sumit, Helen, Caroline - were all very kind and helpful. Kudos to the management for hiring such awesome people.
The next door pub waggon team is also an asset, good food at reasonable prices.
Convenient location, felt safe, plenty of parking - couldn’t ask for more.
Pragati Kumar
Pragati Kumar, 2-night trip
8/10 Good
Aug 5, 2025
Could hear steps in room above.
Loud sounds along corridor but it did seettle down
david
david, 1-night trip
8/10 Good
Jul 13, 2025
Hayley
Hayley, 1-night trip
2/10 Terrible
Oct 4, 2021
Never again
Disgusting
michael
michael, 2-night trip
8/10 Good
Sep 29, 2021
Lindsay
Lindsay, 1-night trip
6/10 Okay
Sep 25, 2021
Good
It was okay I think you need more electricity sockets in the room
Johnny
Johnny, 1-night trip
8/10 Good
Sep 18, 2021
Hassle free overnight stay
Just on an over night stay, arrived and got my room key at 15.15 had a freshen up and then back to the hotel by 10Pm.
Good size double room all clean, tidy and just what i needed. tea and coffee facilities with the offer of more when i checked in. Comfy bed had a back room so no real noise. All in all a hassle free stay.
Hotel is just off A1 on the edge of an industrial estate, pub next door and local food outlets near by. No food at hotel for me not a problem. if i was hungry or needed breakfast then perhaps not the place to stay.
robert
robert, 1-night trip
4/10 Poor
Sep 2, 2021
It is the first time that I have ever stayed at a hotel that does not provide pillow cases. I slept on the actual pillows! It was supposed to be a luxury room: yes, a luxury room that provided only one coffee and one tea sachet each! I am given more at Travelodge!
Charles Edward
Charles Edward, 1-night trip
8/10 Good
Aug 3, 2021
Roger
Roger, 1-night trip
8/10 Good
Jul 30, 2021
Embassy Hotel Gateshead
Great value stay with hotel just off A1 with handy Greene King pub next door for evening meal. Bed very comfortable and with free parking all around ideal stop over on way home and close to shops and entertainment as well
Ralph
Ralph, 1-night trip
8/10 Good
Jul 22, 2021
Great stay, perfect location.
Great stay, the staff were so helpful and accommodating. No restaurant actually at the hotel but there is a great pub attached.
Verified traveler
1-night trip
8/10 Good
Jul 22, 2021
Adequate
It was adequate. We were a little disappointed that tge twin room we requested was just a normal room with a double bed and the other bed was a converted couch that was slightly sloping. It was hot in the room too, with no way to cool it down. The staff were all super nice though!
Verified traveler
3-night trip
10/10 Excellent
Jul 12, 2021
Great hotel
Very nice hotel. Comfortable and not too far frm newcastle city centre
Daniel
Daniel, 1-night trip
10/10 Excellent
Jul 9, 2021
Great overnight stop
Really welcoming and friendly staff.
Room had everything I needed, and was clean and bed was very comfortable.
There was no food available (I stayed midweek but I understand there is a pub next door open for food at weekends). However there were a couple of great supermarkets nearby so it was easy to get some cold food to eat.
Parking was easy, plentiful and free.
Paul
Paul, 1-night trip
10/10 Excellent
Jul 4, 2021
Caitlin
Caitlin, 1-night trip
8/10 Good
Jun 25, 2021
Mark
Mark, 1-night trip
10/10 Excellent
Jun 22, 2021
Marvellous staff, cool as, all of them. Good clean place to stay. Any day xxx
Verified traveler
1-night trip
8/10 Good
Jun 20, 2021
Functional decent hotel
Fairly decent functional hotel, staff friendly and helpful, good free parking, easy to get into Newcastle town centre.
Barry
Barry, 3-night trip
8/10 Good
Jun 13, 2021
Clean room, comfortable bed, staff very friendly and helpful, amazingly quiet considering it's next to a roundabout, decor a bit dated. We stayed for one night en route to Scotland and would certainly stay again.