已验证
4/10 一般
2025 年 12 月 30 日
I got to the hotel gave them my name and I was told that they didn’t have any booking for me I waited at the desk for over an hour I got upset and left. I returned back after getting the confirmation confirming my reservations and the manager then stated that they had a late check out and she would have to clean the room to get me checked in. I was then told that they could only accommodate me with one night stay when I booked for two nights. The next morning as I was checking out the manager said she had a smaller room that could accommodate my next night to my surprise when I got in the room it was like staying in a cupboard there was no privacy for a second guest to use the rest room as it was all in one this is unacceptable.
Crystal Shanell
Crystal Shanell，2 晚行程