Very poor experience!! Check in was smooth but room was bad! Curtain was broken and was originally told to "throw a blanket over the window" to get privacy. Turns out the blackout curtain is behind the sheer curtain and manager said "the staff didnt know to look back there" TV was factory reset and unable to be used!
Was switched to another room. This room reeked of cigarette,body odor, and weed. Here again this TV didnt work.
Front desk staff was very helpfull and obviously streesed because of housekeeping and management issues. Do not recommend any time soon!
Chad
Chad,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 26 日
Think twice
Housekeeping needs to step up. 1st room smelled like a spicey restaurant that lingered in an unpleasant way. 2nd room was average with a smell that covered up the spicey stink. Front desk was LOVELY!
Sherri
Sherri,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Carl
Carl,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Safe was so good…
Sherrita
Sherrita,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 28 日
debra s
debra s,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 20 日
Easy on and off 81
debra s
debra s,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 20 日
Great hotel
Stayed here many times and always get the one bedroom king. We love the space it gives and the full kitchen is great.
The front desk girls this stay were absolutely wonderful from check in to assisting us with water and snacks.
Phyllis
Phyllis,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 28 日
Robert
Robert,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 1 日
Amy
Amy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 5 日
The amenities here are great! Free laundry, a pool and a gym. The rooms are clean and spacious.
Cristinna
Cristinna,5 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 7 月 27 日
Odor issues
Surprised. Expected much better from Candlewood. Biggest issue was the fact that the room smelled musty with a heavy odor of cigarette smoke. It was so bad I asked the clerk if they allowed people to smoke in the rooms. He told me they are not suppose to but do it anyways. They would not do anything about the room but did give me a can of air freshener. Other upscale brands seem to be able to police the no smoking policy so I don't know why Candlewood can't. We had been on the road for a week and had not had that issue anywhere else. To top it off the price of the room at Candlewood was one of the most expensive all week.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 7 月 10 日
真实旅客
8 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 6 月 13 日
I had paid for the 1 bedroom king suit but when I got there they gave me a standard 2 queen bed room which is cheaper but was not reimbursed any money for my room being downgraded. There was no notification my room would be changed either.
Robert
Robert,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 4 日
The uniqueness of this property is that every accommodation is actually that. An accommodation. As in free to use. So long as it’s maintained after your use. It’s fantastic. The crew is more than willing to help you with ANYTHING you might need. Plus, the pool is open for 24 hours 😱👌👍
Johnathan
Johnathan,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 5 月 25 日
Lisa R
Lisa R,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 4 月 28 日
We would definitely repeat and search out other locations in our travels. The beds and room size were excellent. The mini kitchen was a nice addition.
Larry
Larry,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 4 月 7 日
michael
michael,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2023 年 12 月 11 日
Room was needing help. Room 213 the bathroom floor needs to be replaced. Food was left in the microwave from last person in the room. The dishes in the dishwasher were clean mixed with dirty dishes. Carpet was dirty and a screw found on the floor in the bedroom. This will be the last stay and any Candlewood suites.
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 11 月 18 日
Pamela
Pamela,1 晚行程
Expedia真实住客点评
2/10 很差
2023 年 11 月 8 日
Elizabeth
Elizabeth,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 10 月 28 日
One bedroom comfort
Woman at check in fabulous and friendly covering someone else’s shift. Room quite clean and renovated since our last stay here june 2023. Dirty pot and empty toilet paper roll otherwise comfortable. Booked one bedroom so I wouldn’t wake hubby being up earlier. Only complaint was a heavy walker all night and morning above and some loud guys at 6am yelling outside room for an hour trying to wake their buddy up! Hotel can’t control that so not their fault. Stay very comfy
Elizabeth
Elizabeth,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 10 月 22 日
Nice room, helpful staff.
Edward
Edward,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2023 年 9 月 11 日
Property is under renovation, the common areas are dirty, my room was damp even with the ac running all day and night. When I returned to the hotel at 9 pm, my key card didn't work and had to wait 20 minutes for someone to show up at the front desk to fix it.