LP Los Portales Hotel Cusco offers a great location, putting you within just a 10-minute walk of Plaza de Armas. The helpful staff and breakfast get great marks from fellow travelers.
Alejandro Velasco Astete Intl. Airport (CUZ) - 12 min drive
Cusco Wanchaq Station - 6 min walk
San Pedro Station - 15 min walk
Poroy Station - 27 min drive
Airport drop-off service
Restaurants
La Valeriana - Bake shop - 4 min walk
Parada Vegana - 6 min walk
Yola Restaurant - 2 min walk
Don Esteban & Don Pancho - 2 min walk
Chull's - 6 min walk
About this property
LP Los Portales Hotel Cusco
LP Los Portales Hotel Cusco offers a great location, putting you within just a 10-minute walk of Plaza de Armas. The helpful staff and breakfast get great marks from fellow travelers.
At a glance
DONE
Hotel size
50 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 11 AM; Check-in end time: 11:00 AM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
No onsite parking
DONE
Transfers
Airport drop off (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:00 AM–9:00 AM
Restaurant
Coffee shop
Room service (limited hours)
Working away
24-hour business center
2 meeting rooms
Conference space (1798 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Library
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Minibar
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.
Optional extras
Full breakfast is offered for an extra charge of approximately USD 7 per person
Airport shuttle service is offered for an extra charge of USD 8 per vehicle. Maximum occupancy 2
Children & extra beds
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20606790890
Also known as
Los Portales Cusco
LP Los Portales
LP Los Portales Cusco
LP Los Portales Hotel
LP Los Portales Hotel Cusco
Lp Los Portales Cusco Cusco
LP Los Portales Hotel Cusco Hotel
LP Los Portales Hotel Cusco Cusco
LP Los Portales Hotel Cusco Hotel Cusco
Frequently asked questions
Does LP Los Portales Hotel Cusco offer free cancellation for a full refund?
Yes, LP Los Portales Hotel Cusco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at LP Los Portales Hotel Cusco?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at LP Los Portales Hotel Cusco?
Sorry, there's no onsite parking at LP Los Portales Hotel Cusco.
Is airport shuttle service offered by LP Los Portales Hotel Cusco?
Yes, a shuttle from the hotel to the airport is available. The charge is USD 8 per vehicle.
What are the check-in and check-out times at LP Los Portales Hotel Cusco?
Check-in start time: 11 AM; Check-in end time: 11:00 AM. Check-out time is 10 AM. Contactless check-in and check-out are available.
Are there restaurants at or near LP Los Portales Hotel Cusco?
Yes, there's an onsite restaurant.
What's the area around LP Los Portales Hotel Cusco like?
LP Los Portales Hotel Cusco is in Cusco Historic Center, a short 6-minute walk from Cusco Wanchaq Station and 9 minutes' walk from Plaza de Armas. Travelers say the area is walkable and good for shopping.
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Reviews
LP Los Portales Hotel Cusco Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.2
Location
9.6
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as good, excellent, or amazing with a variety of options. (25 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Location
Room
Breakfast
Air conditioning
Restaurant
Food
Bed
Bathroom
Value
Reviews
Verified
10/10 Exceptional
Mar 30, 2026
Really good, and so good staff
Nicolai
Nicolai, 5-night trip
Verified
10/10 Exceptional
Apr 13, 2026
This is a nice hotel in Cusco with good central location. The room was clean & has good breakfast buffet. It’s only 10 minutes walk to main square so it’s not on a noisy area. Special shout out to Kris & Emilio in the front desk for all their help with easy check-in and check-out. They also arranged taxi for the airport upon my request. They don’t provide body lotion or shower cap in the bathroom so bring your own. Overall great stay and would come back again.
Farzana
Farzana, 3-night trip
Verified
10/10 Exceptional
Feb 1, 2026
Room was very clean and modern. Staff were great! Great location as well. Breakfast was also very good! I will definitely stay there again!!
Daniel
Daniel, 2-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Room nice and clean
Efficient staff who spoke good English
Breakfast boxes available if early morning trips
Water and drinks available free in the lobby
Good location near to everything
Breakfast good
Paul
Paul, 5-night trip
Verified
10/10 Exceptional
Feb 12, 2026
Execent location. Good and frienly staff
surat
surat, 4-night trip
Verified
10/10 Exceptional
Jan 9, 2026
The room was clean and the staff was extremely gentle with us. The service in Los Portales is exceptional.
Laura
Laura, 2-night trip
Verified
10/10 Exceptional
Oct 18, 2025
Everything is great, excellent location
Suimin
Suimin, 3-night trip
Verified
10/10 Exceptional
Sep 9, 2025
Great hotel, excellent staff. Would stay again in a minute
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
Sep 29, 2025
Located in in the historic district/staff more than helpful/great restaurant/clean room/I recommend without reservation
Herman Glenn
Herman Glenn, 1-night trip
Verified
10/10 Exceptional
May 18, 2025
Perfect location.. enjoyed my stay...
Vanesa
Vanesa, 1-night trip
Verified
10/10 Exceptional
Sep 24, 2025
Great location, clean hotel, safe area away from the craziness of the plaza. The staff was very helpful.
Kara
Kara, 6-night trip
Verified
10/10 Exceptional
Dec 17, 2025
Clean sheets and bed comfy pillows clean bath tub with jets. We had a great time with my husband. Room was quiet and affordable. Stuff was very nice and helpful. Free tea anytime and room service was nice. Soup is instant one so pass that but main dishes were good
Sinem
Sinem, 1-night trip
Verified
10/10 Exceptional
Sep 14, 2025
Excellent staff very helpful and accommodating. Great location right in the heart of Cusco historic centre
Adam
Adam, 6-night trip
Verified
10/10 Exceptional
May 30, 2025
Location is very good
I was just one night, everything was perfect, the people very kind, good breakfast and comfortable room
CARLOS
CARLOS, 1-night trip
Verified
10/10 Exceptional
May 4, 2025
Very nice hotel and staff
Shaunmesha
Shaunmesha, 5-night trip
Verified
10/10 Exceptional
Jun 25, 2025
Wonderful stay, absolutely great breakfast. We highly recommended.
blanca
blanca, 1-night trip
Verified
10/10 Exceptional
Jul 30, 2025
Staff is very friendly. Breakfast was good. Rooms very nice and bed was comfortable
B
B, 4-night trip
Verified
10/10 Exceptional
Jun 15, 2025
We stayed 5 nights and staff was wonderful and provided an excellent service they were super kind, property is about 15 minutes to main plaza where restaurants and stores are located
Lisardo
Lisardo, 5-night trip
Verified
10/10 Exceptional
Jul 17, 2025
Staff and hotel were great! Jimmy was extremely nice and helpful. Beautiful courtyard and breakfast was amazing!
Nicholas
Nicholas, 1-night trip
Verified
10/10 Exceptional
Jan 9, 2025
Location was perfect and staff very friendly and well knowledgeable on area
Rebecca
Rebecca, 2-night trip
Verified
10/10 Exceptional
Nov 26, 2025
The staff were excellent at helping me settle in. Being an english speaking Canadian not knowing much Spanish this was helpful!
Room service was always fast and delicious! I recommend the grilled alpaca (sort of like goat). I would just say potentially consider adding a larger selection to the menu however this is a personal preferance as there are many places to eat in Cusco.
Location is super convinient as it is literally across the street from Inca Rail office to book tours to various destinations. Great all around stay
Andrew
Andrew, 3-night trip
Verified
10/10 Exceptional
Mar 27, 2025
Excellent hotel. Very clean and staff was very welcome and helpful all the time
Aliette
Aliette, 3-night trip
Verified
10/10 Exceptional
Jul 29, 2024
Great location, comfortable room & bathroom, and excellent dining experience.
Adriana
Adriana, 2-night trip
Verified
10/10 Exceptional
Oct 14, 2025
I had a great experience at this hotel! I checked out early to head to the airport, but after my flight got canceled, I came back and they kindly gave me the same room again with no extra charge. The staff was incredibly helpful and understanding, which made a stressful situation so much easier. The room was very clean, and the location is perfect, close to everything. Highly recommend!
Betsy
Betsy, 4-night trip
Verified
10/10 Exceptional
Feb 18, 2025
best value for price - amazing staff, rooms, tea service, breakfast, luggage storage, laundry, etc. highly highly recommend