In the heart of Pocono Mountains, Pocono Resort Conference Center - POCONO MOUNTAINS offers a serene escape with an indoor pool and sun loungers. Unwind in the sauna or stay connected with free in-room WiFi. With laundry facilities, barbecue grills, and helpful staff nearby attractions are easy to explore.
White Haven North Trailhead - 7 min drive - 8.9 km
Penn Lake - 7 min drive - 10.6 km
Split Rock Resort Indoor Waterpark - 9 min drive - 11.0 km
Getting around
Wilkes-Barre Scranton Intl. Airport (AVP) - 29 min drive
Restaurants
Wawa - 18 min walk
McDonald's - 17 min walk
Four Fellas Bar And Hrill - 8 min drive
IHOP - 6 min drive
China Pearl - 9 min drive
About this property
Pocono Resort Conference Center - POCONO MOUNTAINS
Enjoy your visit to White Haven with a stay at Pocono Resort Conference Center - POCONO MOUNTAINS. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby kayaking, downhill skiing, and rafting.
At a glance
DONE
Hotel size
140 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property enforces quiet hours from 9:30 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the doorbell for check-in assistance.
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets allowed (dogs and cats only, 2 total, up to 30 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Onsite extended parking
Onsite parking includes off-street options
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Other information
Smoke-free property
No alcohol served onsite
Property amenities
Food and drink
Charcoal grills
Traveling with children
Children stay free (see details)
Playground
What to do
Kayaking nearby
Downhill skiing nearby
Working away
3 meeting rooms
Conference center (7750 square feet of space)
Services
24-hour front desk
Wedding services
Facilities
1 building/tower
Television in common areas
Banquet hall
Reception hall
Accessibility
Wheelchair-accessible bathroom vanity
Braille/raised signage
Elevator
Grab bar in bathtub
Accessible bathtub
Lever door handles
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Premium bedding
Freshen up
Spring water bathtub
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator (on request)
Microwave (on request)
More
Daily housekeeping
Fees & policies
Refundable deposits
A damage deposit of USD 200 will be collected before check-in
Optional extras
Late check-out can be arranged for an extra charge of USD 20.00
Towels are available for an extra charge (or guests may bring their own)
Renovations and closures
The property will be renovating from January 11 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
Bar/lounge
Children's pool
Dining venue(s)
Fitness facility
Full-service spa
Health club
Hot springs
Indoor pool
Outdoor pool
Public bath
Sauna
Hot tub
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
Bar/lounge
Children's pool
Dining venue(s)
Fitness facility
Full-service spa
Health club
Hot springs
Indoor pool
Outdoor pool
Public bath
Sauna
Hot tub
Pets
Service animals exempt from fees
Pet deposit: USD 100 per stay
Pets are allowed for an extra charge of USD 25 per pet, per night, plus a one-time cleaning fee of USD 25
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the swimming pool without adult supervision
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Pocono Resort Conference Center - POCONO MOUNTAINS Hotel
Quality Inn Pocono Resort Lake Harmony
Quality Pocono
Quality Pocono Lake Harmony
Pocono Resort Lake Harmony
Pocono Resort Conference Center - POCONO MOUNTAINS White Haven
Frequently asked questions
Are pets allowed at Pocono Resort Conference Center - POCONO MOUNTAINS?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 30 lbs per pet. There's a charge of USD 25 per pet, per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Pocono Resort Conference Center - POCONO MOUNTAINS?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Pocono Resort Conference Center - POCONO MOUNTAINS?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 20.00. Express check-out and contactless check-out are available.
What is there to do at Pocono Resort Conference Center - POCONO MOUNTAINS and nearby?
During the winter, enjoy nearby recreation like downhill skiing and return when the snow melts for kayaking and rafting.
Does Pocono Resort Conference Center - POCONO MOUNTAINS have rooms with private hot tubs?
Yes, each room has a spring water bathtub.
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Reviews
Pocono Resort Conference Center - POCONO MOUNTAINS Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
6.4
Cleanliness
7.8
Location
7.2
Staff & service
6.0
Property conditions & facilities
Popular mentions
Room
Service staff
Elevator
Bed
Restaurant
Bar
Bathroom
Children
Shower
Water
Reviews
Verified
8/10 Very good
Jan 28, 2026
The Hotel tucked away from the main road surrounded by woods so that it is a quiet environment. The room was clean and comfortable.
Nixon
Nixon, 1-night trip
Verified
10/10 Exceptional
Sep 3, 2023
Late bar service and easy check-in
Ryan
Ryan, 1-night trip
Verified
8/10 Very good
Aug 28, 2023
It very big in size and safe
Efrain
Efrain, 5-night trip
Verified
6/10 Good
Apr 26, 2024
Decent for cost
Staff was nice, however i was noved twice due to bathroom not working
Samantha
Samantha, 2-night trip
Verified
6/10 Good
Aug 6, 2023
Felt like I was pulling up to Hotel Califonia. The outside was unkept, grass and landscaping made property look abanadoned. The room was clean and good enough for a place to stay for one night, while passing through
Janet
Janet, 1-night trip
Verified
8/10 Very good
Aug 8, 2023
Very nice motel. Clean rooms spacious rooms. Only thing they need to do is get a good landscaper to take care of the grounds. High weeds and grass was about a foot high. Other then that it is a nice motel
Bobbi jo
Bobbi jo, 2-night trip
Verified
4/10 Fair
Nov 7, 2023
The room itself was in decent shape and cleanliness, but the building showed a lot of deterioration. We booked here for the indoor pool, but the water and pool room temp was too chilly. Hickory Run State Park nearby was beautiful and worth visiting. A lot of businesses in the area are boarded up, and I would guess this hotel will join them which is unfortunate because the staff (owners?) were kind.
Hannah
Hannah, 2-night trip
Verified
4/10 Fair
Oct 28, 2023
This property currently should remove resort from its name as it is hardly a resort. There is no food service since the restaurant and lounge/bar area is closed. The rooms were comfortable but severely dated. The only plus was the convenience and low price for a clean room and comfortable bed for the night.
Terry
Terry, 1-night trip
Verified
4/10 Fair
Apr 30, 2024
Not what I expected
The hotel was in rough shape overall. Lots of unfinished projects and debris around.
Our room was in reasonable condition, but the overall state of the hotel was rough.
The two staff members with whom we interacted were polite.
Jennifer
Jennifer, 1-night trip
Verified
2/10 Poor
Aug 15, 2023
Room was updated and clean, all other areas in and around property is in need of updating, looks terrible!
Anthony
Anthony, 1-night trip
Verified
8/10 Very good
Oct 25, 2023
Comfortable and pleasant stay, reasonable price
Surprisingly comfortable stay. The beds are quite nice, and the amenities are plentiful for the price. Did not try the pool, but nice to know it was an option.
The building we stayed in was somewhat separate from the main building with the lobby. This included the buildings having individual parking lots, which was nice as you could park your car a very short walk from the building that you are staying in.
There are a few fast food options just a couple minutes down the road, consisting of a McDonald's, a Burger King, an Arby's, and a Wawa's.
Overall an amenable stay. If you are using it to go to the Camelback Resort for an event, such as we did, be aware that the trip is 30 minutes.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Aug 25, 2023
The rooms are decent but the property needs an update. I stayed here 10 years ago and the place has fallen off since then. We stayed 3 days and housekeeping never came once. I had to go to Walmart to buy my own towels. Hallways smell like mold and the carpets smell. The elevator kept getting stuck. Pool is good. Bbq area was good as well. The place just needs some TLC.
Edward
Edward, 3-night trip
Verified
4/10 Fair
Aug 21, 2023
Checked in around 8:00 pm and wasn't feeling safe. The location is very remote.
Was hungry and couldn't check the room /bathroom.
When I came back from dinner and found out that, the toilet handle was broken, and the shower doesn't have any water pressure /no hot water.
The sink was not clean either.
Not worth it to stay
Richard
Richard, 1-night trip
Verified
4/10 Fair
Feb 18, 2024
As I made reservation i though of a resort as stated in the name but boy was i ever wrong i arived a hour and half earlier the check in time 3pm had to pay extra $30 to check in early ok no big deal was directed to whete to go enterance A so i get there side walk not shoveled walk in to buliding and get a foul oder get to room find mold,nasty water in toilet, hallways very dirty,stair wells full of trash, room has a very foul oder which made my daughter sick, pool is green full of Algie,not heated,rooms very cold, hallway is very cold, i could go on and on ......... just dont stay here.....
John
John, 2-night trip
Verified
2/10 Poor
Jun 9, 2024
Dilapidated and Dirty
I arrived to be greeted by a young man who didn't seem to know how to use the computer to look up my reservation. I realized later that perhaps it was because the wifi was so poor (it never worked in my room).
This property looks to be about 60 years old, and clearly has been poorly maintained. The pool was empty (not full as in the advertisement). Common areas are dusty, smelly, with construction equipment strewn about. It is clearly falsely advertised on the hotels.com site.
My room was dirty, and it appeared someone had cleaned their shoes or feet in the bathtub and the mud remained there when I checked in. The towels were old and "very" scratchy. The bed was good however. There was no thermostat in the room, and the manual settings on the AC made for an uncomfortable sleep.
AVOID AT ALL COSTS!
Mark
Mark, 1-night trip
Verified
2/10 Poor
May 3, 2026
This place was deserted! After sitting in a COMPLETELY empty parking lot for several minutes while checking our booking information a young man ( no identification) approached and said he worked there and could get us inside. The only prudent move for my wife and I was to get outta there FAST!
Extremely sketchy! Stay away!!!
Thomas
Thomas, 1-night trip
Verified
2/10 Poor
Mar 22, 2026
The hotel is run down. In the room we stayed in the shower did not work
Tim
Tim, 1-night trip
Verified
6/10 Good
Mar 20, 2026
No hot tub no pool .
Nicholas
Nicholas, 1-night trip
Verified
2/10 Poor
Jan 19, 2026
I got a room that you could tell sat for a while. There was mouse poop next to the toilet and in the shower, on the sheets. I had to let the water run in the sink and in the tub for 15-20 minutes so that the brown water cleared up. Very outdated but the good thing from my stay is that it was close to the resort.
Bryttany
Bryttany, 1-night trip
Verified
2/10 Poor
Jan 3, 2026
My reservation was canceled thank God. The place looked like a ghost town and the hitel itself was so cold and in a very bad conditions. The staff didn’t looked professional and the bathroom was dirty. We decided to go to another hotel instead of staying and make another reservation. It's a shame because the hotel is in a nice place and from the outside signs you believe that the hotel would be amazing.
Angela
Angela, 2-night trip
Verified
2/10 Poor
Dec 29, 2025
our room was canceled before we pulled in (no direct notice)... the place was completely empty, but alas there were no rooms to rent? we stayed at another hotel & still can't verify our refund (not to mention the loss on trip insurance, as they canceled through MY booking agency) - terrible experience
Daniel
Daniel, 1-night trip
Verified
10/10 Exceptional
Sep 14, 2022
I loved staying there. The bed was comfortable and the location was perfect.