We stayed at the Christiania Mountain & Spa hotel for three nights in mid-Sep25.
Services: First of all, the service was amazing! From the moment we got to Zermatt station until we left, every staff member was brilliant towards us! They even had free shuttles to and from the station and the driver brought our bags to our rooms. Since we checked in online, it took less than a minute to check in at the counter. "Alilisa", who greeted us at the front desk, was super friendly and showed us to our rooms, explaining all the hotel stuff like the pool and spa. The breakfast staff were also incredibly polite, kind, and hard-working. Everyone we met was polite and friendly, always saying good morning or good evening whenever we walked past. The manager even opened the door for us when we left too. Christiania is a hotel where the staff really cares about the guests.
Rooms: we got two rooms & they were on the fourth floor, east side. The single room was actually pretty nice and cozy. The panorama room with the balcony was totally awesome! It was huge and gorgeous. The view of the Matterhorn was super picturesque, whether I was looking out the big window or on the balcony, any time of day. The bathroom was also beautiful and big. They even gave us welcome fruit, a bathrobe, and slippers.
Breakfast: Breakfast was good too. They had hot and continental sections. Although they didn't have a ton of choices and the breakfast area wasn't huge, but the food was great. I especially loved their s