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Heritage Ham Long Hotel & Spa

4.5 star property
Luxury hotel with 2 restaurants, near Hoan Kiem Lake

Choose dates to view prices

When you stay at Heritage Ham Long Hotel & Spa, you'll be within a 15-minute walk of Hoan Kiem Lake and Hanoi Opera House. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in deep-tissue massages, aromatherapy, or Ayurvedic treatments. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Free breakfast
  • Non-smoking
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • 24-hour business center
  • Business center
  • Meeting rooms

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Minibar
  • In-room climate control (air conditioning)
The current price is CNY549
CNY623 total
includes taxes & fees
Dec 10 - Dec 11

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Junior Room No Window.

Junior Room No Window. | Minibar, in-room safe, desk, iron/ironing board

Junior Room No Window.

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hair dryer
Designer toiletries
Private bathroom
Bidet
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room with Internal Window

Deluxe Room with Internal Window | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room with Internal Window

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hair dryer
Designer toiletries
Private bathroom
Bidet
Coffee/tea maker
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room Open Window

Premier Room Open Window | Minibar, in-room safe, desk, iron/ironing board

Premier Room Open Window

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hair dryer
Designer toiletries
Private bathroom
Bidet
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Deluxe Room City View

Premium Deluxe Room City View | Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe Room City View

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hair dryer
Designer toiletries
Private bathroom
Bidet
Coffee/tea maker
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Connecting Room

Family Connecting Room | Minibar, in-room safe, desk, iron/ironing board

Family Connecting Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hair dryer
Designer toiletries
Private bathroom
Bidet
Coffee/tea maker
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Kitchen Studio Open Window

Kitchen Studio Open Window | Minibar, in-room safe, desk, iron/ironing board

Kitchen Studio Open Window

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Smart TV
Hair dryer
Designer toiletries
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, desk, iron/ironing board

Standard Triple Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hair dryer
Designer toiletries
Private bathroom
Bidet
Coffee/tea maker
  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Balcony Deluxe Room City View

Balcony Deluxe Room City View | Minibar, in-room safe, desk, iron/ironing board

Balcony Deluxe Room City View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Hair dryer
Designer toiletries
Private bathroom
Bidet
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage Room

Heritage Room | Minibar, in-room safe, desk, iron/ironing board

Heritage Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hair dryer
Designer toiletries
Private bathroom
Bidet
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite with Living Room Open Window

Suite with Living Room Open Window | Minibar, in-room safe, desk, iron/ironing board

Suite with Living Room Open Window

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hair dryer
Designer toiletries
Private bathroom
Bidet
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite City View

Executive Suite City View | Minibar, in-room safe, desk, iron/ironing board

Executive Suite City View

Highlights

Air conditioning
Smart TV
Bathrobes
Hair dryer
Deep soaking bathtub
Designer toiletries
Bidet
Rainfall showerhead
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for DELUXE INTERNAL WINDOW

Minibar, in-room safe, desk, iron/ironing board

DELUXE INTERNAL WINDOW

  • Sleeps 2

View all photos for HERITAGE SUITE

Minibar, in-room safe, desk, iron/ironing board

HERITAGE SUITE

  • Sleeps 2

View all photos for JUNIOR ROOM NO WINDOW

Minibar, in-room safe, desk, iron/ironing board

JUNIOR ROOM NO WINDOW

  • Sleeps 2

View all photos for STUDIO KITCHEN OPEN WINDOW

Minibar, in-room safe, desk, iron/ironing board

STUDIO KITCHEN OPEN WINDOW

  • Sleeps 2

View all photos for PREMIER OPEN WINDOW

Minibar, in-room safe, desk, iron/ironing board

PREMIER OPEN WINDOW

  • Sleeps 2

FAMILY CONNECTING ROOM

  • Sleeps 4

View all photos for PREMIUM DELUXE CITY VIEW

Minibar, in-room safe, desk, iron/ironing board

PREMIUM DELUXE CITY VIEW

  • Sleeps 2

View all photos for ROOM WITH BALCONY

Minibar, in-room safe, desk, iron/ironing board

ROOM WITH BALCONY

  • Sleeps 2

View all photos for SUITE WITH LIVING ROOM OPEN WINDOW

Minibar, in-room safe, desk, iron/ironing board

SUITE WITH LIVING ROOM OPEN WINDOW

  • Sleeps 2

STANDARD TRIPLE ROOM

  • Sleeps 3

View all photos for Executive Suite

Minibar, in-room safe, desk, iron/ironing board

Executive Suite

  • Sleeps 2

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About the neighborhood

Map
42-44A Ham Long Str, Hoan Kiem, Hanoi, 111000

What's nearby

  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • Hoa Lo Prison Museum - 10 min walk - 0.9 km
  • Hanoi Opera House - 12 min walk - 1.0 km
  • St. Joseph's Cathedral of Hanoi - 15 min walk - 1.3 km
  • Hanoi Old Town Night Market - 4 min drive - 2.2 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 43 min drive
  • Hanoi Long Bien Station - 11 min drive
  • Ga Thuong Tin Station - 16 min drive
  • Hanoi Railway Station - 18 min walk
  • Airport pick-up service

Restaurants

  • ‪Workshop Coffee - ‬2 min walk
  • ‪Me&An - ‬2 min walk
  • ‪Phở trộn Trần Hưng Đạo - ‬2 min walk
  • ‪The Alley - ‬3 min walk
  • ‪Bếp Quán - ‬1 min walk

About this property

Heritage Ham Long Hotel & Spa

When you stay at Heritage Ham Long Hotel & Spa, you'll be within a 15-minute walk of Hoan Kiem Lake and Hanoi Opera House. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in deep-tissue massages, aromatherapy, or Ayurvedic treatments. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center.

At a glance

DONE

Hotel size

    • 100 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 3 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Offsite parking within 98 ft (VND 200000 per day)
DONE

Transfers

    • Airport pickup on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (550 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Water dispenser
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 276
  • Well-lit path to entrance
  • 8 stairs to reach property
  • Hardwood flooring in room

Room amenities

Be entertained

  • 42-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Fees & policies

Refundable deposits

  • A damage deposit of VND 1 will be collected before check-in

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 500000 per vehicle. Maximum occupancy 3
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 percent

Parking

  • Parking is available nearby and costs VND 200000 per day (98 ft away)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from January to December
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Mobile payment options include: Apple Pay and Samsung Pay.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Frequently asked questions

Is there a pool at Heritage Ham Long Hotel & Spa?

Yes, there's an outdoor pool.

Are pets allowed at Heritage Ham Long Hotel & Spa?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by Heritage Ham Long Hotel & Spa?

Yes, a shuttle from the airport to the hotel is available. The charge is VND 500000 per vehicle.

What are the check-in and check-out times at Heritage Ham Long Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Heritage Ham Long Hotel & Spa and nearby?

Heritage Ham Long Hotel & Spa has an outdoor pool and a fitness center, as well as spa services.

Are there restaurants at or near Heritage Ham Long Hotel & Spa?

Yes, there are 2 onsite restaurants.

What's the area around Heritage Ham Long Hotel & Spa like?

Heritage Ham Long Hotel & Spa is in Hoan Kiem, a short 10-minute walk from Hoan Kiem Lake and 13 minutes' walk from Hanoi Opera House.

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