Heritage Ham Long Hotel & Spa

Property class: 5 and above
Luxury hotel with 2 restaurants, near Hoan Kiem Lake

Choose dates to view prices

When you stay at Heritage Ham Long Hotel & Spa, you'll be within a 15-minute walk of Hoan Kiem Lake and Hanoi Opera House. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in deep-tissue massages, aromatherapy, or Ayurvedic treatments. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center.
VIP Access

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Airport transfer
  • Free WiFi
The current price is CNY725
CNY822 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Junior Room No Window.

A hotel room with a bed, a desk with a computer, a TV, a bathroom with a mirror, and a door.

Junior Room No Window.

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room with Internal Window

A hotel room with two beds, a desk, a television, and a window with a view.

Deluxe Room with Internal Window

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room Open Window

A hotel room with a large bed, a desk with a chair, a telephone, and a television.

Premier Room Open Window

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Deluxe Room City View

A hotel room with two beds, a desk with a TV, a city view, and a wooden floor.

Premium Deluxe Room City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Connecting Room

A hotel corridor with a bed, a desk, and a chair in the room.

Family Connecting Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Kitchen Studio Open Window

A hotel room with a bed, a desk with a laptop, a TV, and a view of the cityscape.

Kitchen Studio Open Window

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room

A hotel room with two beds, a desk, a TV, and a mural on the wall.

Standard Triple Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Balcony Deluxe Room City View

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the city through a large window.

Balcony Deluxe Room City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage Room

A hotel room with a large bed, a sofa, a desk with a computer, and a view of the city through large windows.

Heritage Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite with Living Room Open Window

A hotel room with a bed, desk, chair, lamp, and framed pictures on the wall.

Suite with Living Room Open Window

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite City View

A hotel room with a large bed, a flat-screen TV, a balcony with a view, and a wooden door.

Executive Suite City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
42-44A Ham Long Str, Hoan Kiem, Hanoi, 111000

What's nearby

  • Center International Trade Fair Hanoi I.C.E - 8 min walk - 0.7 km
  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • Hanoi Opera House - 12 min walk - 1.0 km
  • Hoa Lo Prison Museum - 12 min walk - 1.0 km
  • St. Joseph's Cathedral of Hanoi - 17 min walk - 1.4 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 43 min drive
  • Hanoi Long Bien Station - 11 min drive
  • Hà Đông Station - 13 min drive
  • Hanoi Railway Station - 18 min walk
  • Airport pick-up service

Restaurants

  • ‪Bún Chả - ‬1 min walk
  • ‪AHA Cafe - ‬3 min walk
  • ‪Cafe Lounge - ‬4 min walk
  • ‪Bít tết 53 - ‬2 min walk
  • ‪Workshop Coffee - ‬2 min walk

About this property

Heritage Ham Long Hotel & Spa

  • When you stay at Heritage Ham Long Hotel & Spa, you'll be within a 15-minute walk of Hoan Kiem Lake and Hanoi Opera House. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in deep-tissue massages, aromatherapy, or Ayurvedic treatments. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 100 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 3 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • Offsite parking within 98 ft (VND 200000 per day)

Transfers

    • Airport pickup on request (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Heritage Ham Long Hotel & Spa Reviews

9.8

Exceptional

10

Cleanliness

9.6

Amenities

10

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, varied, and fresh with a good selection. (24 reviews)
  • The rooftop pool area was a lovely spot to relax, with great views and top-notch service. (13 reviews)
  • The restaurant offered a great variety of delicious food and excellent service, with many reviewers praising the breakfast and dinner options. (11 reviews)
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From real guest reviews summarized by AI.
Report

Reviews

Verified review

10/10 Exceptional

Excellent customer service and the breakfast was top notch! I highly recommend this hotel! Easy walk to get To Old Hanoi but in a quieter less busy area. Staff very helpful and accommodating
Verified review

10/10 Exceptional

Great stay in a relatively new hotel. Location is ideal as it is in a quieter area of Hanoi. However, it still has easy access amd very close to all parts of the city. Highly recommend.
Verified review

10/10 Exceptional

I stayed for three nights. The staff were incredibly friendly; I especially appreciated Lucas, who always greeted me with a smile and offered a glass of cold water whenever I returned to the hotel after a day out. I would definitely stay here again on a future visit.
Verified review

10/10 Exceptional

Excellent hotel. Comfortable bed. Delicious breakfast. Thoughtful staff. Excellent value.
Verified review

10/10 Exceptional

What a fantastic hotel. Service was incredible - nothing is too much trouble for the staff. Breakfast was lovely. The only downside is the bedrooms are quite small
Verified review

10/10 Exceptional

The staff were very nice and helpful, especially the manager Henry Nguyen. Overall, would highly recommend the hotel as its fantastic in every aspect.
Verified review

10/10 Exceptional

Very clean rooms and facilities. The staff was friendly and very helpful as well. This was heaven on Earth
Verified review

10/10 Exceptional

Amazing stay, staff couldn’t do enough to help, all so friendly
Verified review

10/10 Exceptional

Staff was amazing and the hotel was great
Verified review

10/10 Exceptional

Great hotel. Friendly staff nice rooms
Verified review

10/10 Exceptional

The staff was stellar, very helpful and went out of their way to help us have a comfortable stay.
Verified review

10/10 Exceptional

Lovely hotel in excellent location. Rooms very well equipped and decorated, spotlessly clean. Rooftop pool and bar/restaurant a positive, a lovely escape from the intense heat of the city. Breakfast excellent standard.
Verified review

10/10 Exceptional

This was the first lodging on our SE Asia trip, and the breakfast spoiled us for the rest of our tour: so varied and delicious! We stayed in a family suite that had two rooms in one, one with a king bed and one with two twins, which is a genius idea. The rooftop pool and bar was a great place to unwind after sightseeing, and the restaurant had a delicious dinner with amazing views if Hanoi.
Verified review

10/10 Exceptional

Great location to walk around. Room was very clean. All staffs were nice and helpful
Verified review

10/10 Exceptional

Loved this hotel. Luxurious, modern and clean room. Rooftop hotel bar and pool, as well as a restaurant and spa in the hotel. Staff are very helpful and kind. Had an amazing spa treatment. Location is great as many restaurants and shops close by. Staff helped arrange transpiration to the airport.
Verified review

10/10 Exceptional

Modern , well styled hotel which is well maintained. Had Heritage room which was spacious and spotlessly clean. Friendly welcome From staff who are keen to help. Lovely breakfast buffet. Pool area is small but lovely area to relax and cool down
Verified review

10/10 Exceptional

Room was clean and staff were very courteous. Good breakfast selection
Verified review

10/10 Exceptional

I had an amazing stay at this hotel. The rooms are luxurious and very comfortable, and the staff are super cool and welcoming. A special shout out to Chun, who was always very helpful and made the stay even better. The restaurant and room service are top notch, and everything I ordered was excellent. The breakfast here was incredible as well. Overall, it’s a fantastic place to stay and I would definitely come back.
Verified review

10/10 Exceptional

Excellent staff. Swimming pool water temperature maintained at a warm level.
Verified review

6/10 Good

Hotel property has ventilation problem, small area for so called 5star property, property fits with 3star hotel category. Staff was good, Breakfast good
Verified review

10/10 Exceptional

Great hotel and location just outside of the old town. Great pool and bar area. The bar man made great cocktails! All of the staff were ultra friendly and helpful. Special mention to Ruby and Lisa in the restaurant, but everyone was so nice. Great breakfast! Had a massage at the spa, which was also great. Can’t fault the hotel. Would definitely stay again and I highly recommend staying here. Thank you.
Verified review

10/10 Exceptional

Very clean and comfortable. Every staff was kind and helpful. Spa was good, too. I had good time. Special thanks to Mr Chun for being extra attentive in taking care of my inquiry. I would stay here if I come to Hanoi again.
Verified review

10/10 Exceptional

I unfortunately only stayed at this hotel for one night, but it was truly an amazing experience. The staff were exceptional and warm, attentive, and genuinely welcoming. They went above and beyond to make my stay comfortable, which did not go unnoticed. The buffet was also outstanding, with a great variety of delicious options to choose from. Everything was fresh, well-prepared, and exceeded my expectations. I would absolutely stay here again and highly recommend this hotel to anyone looking for excellent service and a memorable stay.
Verified review

10/10 Exceptional

Very comfy beds, excellent staff, great breakfast, great size room for 3 people. Only drawback is that mezzanine floor room that was allocated to us didn’t have a proper window. They showed us alternative rooms but they were too tiny for 3 of us. So the staff tried their best I must admit. We decided to stay on the same floor due to the size of the room. Also we were out most of the time so it didn’t really matter. Quan the front office manager, Bobby, Drake they were all very very helpful. Excellent service from all staff. Very welcoming indeed
Verified review

8/10 Very good

Very generous staffs. Hotel is nice and clean. Politely and welcoming. Excellent breakfast with soft music. Every single item is deluxe. We love it ! 👍🎄Thank you!