The online images of the hotel do not reflect its current condition. While the staff were genuinely welcoming and helpful, the overall state of the hotel and its facilities was outdated and poorly maintained. The room itself was disappointing, with uncomfortable beds, visible mould on the ceiling, and a poorly maintained bathroom.
During my stay, a special function was being held at the hotel, which made moving around the property difficult. The lifts were extremely slow, and unfortunately, guests were not advised in advance about the event — information that would have influenced my decision to book.
The buffet was also below expectation, with food that was neither of good quality nor representative of Malay culture.
Overall, I did not find the stay to be good value for money and, regrettably, would not return.