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Lion Quays Hotel & Spa

4.0 star property
Riverfront hotel in Oswestry with 2 restaurants and spa

Choose dates to view prices

Nestled by the river, Lion Quays Hotel & Spa offers a serene retreat. Unwind with hydrotherapy at the onsite spa, enjoy Modern European cuisine at one of two restaurants, or connect to in-room WiFi. Take a dip in the indoor pool or challenge yourself on 3 outdoor tennis courts.
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 3 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY817
CNY981 total
includes taxes & fees
Nov 23 - Nov 24

Why we love this property

Blissful wellness haven
Spa treatments flow from indoor rooms to outdoor areas along the river. A health club, sauna, and garden create a complete wellness retreat.
Culinary adventures
This hotel features two restaurants with European and fusion cuisine. Guests enjoy al fresco dining, a cafe, and a bar. Full breakfast is available.
Room service magic
Every guestroom boasts 24-hour room service and turndown service. The hotel delights with curated, individual decor in each unique space.

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(25 reviews)

Highlights

Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Executive Double Room, Canal View

Executive Double Room, Canal View | In-room safe, individually decorated, desk, iron/ironing board

Executive Double Room, Canal View

8.6 out of 10
Excellent
(9 reviews)

Highlights

Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 20 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

Twin Room

  • Sleeps 2

Double Room

  • Sleeps 2

View all photos for Deluxe Twin Room, 1 Bedroom, Balcony, Garden View

Deluxe Twin Room, 1 Bedroom, Balcony, Garden View | In-room safe, individually decorated, desk, iron/ironing board

Deluxe Twin Room, 1 Bedroom, Balcony, Garden View

Highlights

Individually decorated
Heating
Connecting rooms available
TV
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 1 Twin Bed

Executive Double Room

Highlights

Individually decorated
Heating
Connecting rooms available
TV
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • Water view
  • Sleeps 1
  • 1 Twin Bed

Executive Room with Canal View 1 Double bed

  • Sleeps 2

Suite

  • Sleeps 2

View all photos for Superior Room

In-room safe, individually decorated, desk, iron/ironing board

Superior Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Bathroom | Free toiletries, hair dryer, towels

Deluxe Twin Room

  • Sleeps 2

View all photos for Feature Double With Terrace

In-room safe, individually decorated, desk, iron/ironing board

Feature Double With Terrace

  • Sleeps 2

View all photos for Feature Twin With Terrace

In-room safe, individually decorated, desk, iron/ironing board

Feature Twin With Terrace

  • Sleeps 2

Similar properties

Front of property
The Wild Pheasant Hotel & Spa
  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
8.4 out of 10, Very Good, 692 reviews
The price is CNY701
CNY842 total
includes taxes & fees
Nov 23 - Nov 24
The Wild Pheasant Hotel & Spa
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About the neighborhood

Map
Moreton, Oswestry, England, SY11 3EN

What's nearby

  • Lion Quays Spa - 3 min walk - 0.3 km
  • Pontcysyllte Aquaduct - 15 min walk - 1.3 km
  • Chester City Walls - 31 min drive - 42.6 km
  • Chester Zoo - 37 min drive - 52.6 km
  • Lake Vyrnwy - 45 min drive - 53.7 km

Getting around

  • Chester (CEG-Hawarden) - 37 min drive
  • John Lennon Airport (LPL) - 67 min drive
  • Manchester Airport (MAN) - 69 min drive
  • Chirk Station - 10 min drive
  • Ruabon Station - 14 min drive
  • Gobowen Station - 29 min walk

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Oswestry Truckstop - ‬15 min walk
  • ‪The Poachers - ‬2 min drive
  • ‪Denbighs Restaurant - ‬4 min drive
  • ‪The Keys - ‬4 min drive

About this property

Lion Quays Hotel & Spa

Located near a train station, Lion Quays Hotel & Spa is a great choice for a stay in Oswestry. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and The Waterside, one of 2 restaurants, serves Modern European cuisine and is open for breakfast, lunch, and dinner. Other highlights include 3 outdoor tennis courts, an indoor pool, and a bar/lounge. Fellow travelers like the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 82 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Television
  • Premium TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Turndown service
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

The Waterside - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Nicos Brasserie - This brasserie specializes in Fusion cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Cafe Ash - Onsite café. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 11.95 per person
  • Early check-in can be arranged for an extra charge of GBP 25.00 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry

Frequently asked questions

Does Lion Quays Hotel & Spa offer free cancellation for a full refund?

Yes, Lion Quays Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Lion Quays Hotel & Spa?

Yes, there's an indoor pool. Guests have pool access from 7:30 AM to 10:00 PM.

Are pets allowed at Lion Quays Hotel & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Lion Quays Hotel & Spa?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Lion Quays Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. There's a charge of GBP 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at Lion Quays Hotel & Spa and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Lion Quays Hotel & Spa also has a sauna and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Lion Quays Hotel & Spa?

Yes, there are 2 onsite restaurants, featuring alfresco dining and Modern European cuisine.

What's the area around Lion Quays Hotel & Spa like?

Lion Quays Hotel & Spa is located on the waterfront, a short 4-minute walk from Lion Quays Spa.

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Reviews

Lion Quays Hotel & Spa Reviews

8.0

Very Good

8.0

Cleanliness

8.2

Location

8.4

Staff & service

7.8

Eco-friendliness

7.6

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as lovely, delicious, and top-notch with a great selection of options. (44 reviews)
  • The pool area was spacious and well-equipped with good facilities including a sauna and steam room. (12 reviews)
  • The gym facilities were excellent with loads of equipment and very helpful staff. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Food
Breakfast
Restaurant
Spa
Bathroom
Drinks
Bar
Bed

Reviews

10/10 Exceptional

Staff were really friendly across the hotel and spa, food was lovely and reasonably priced. Spa facilities were great
Lauren, 1-night trip

8/10 Very good

Good friendly staff and good food
Colin, 1-night trip

8/10 Very good

Lovely hotel, great room, lovely restaurant and leisure facilities. Would definitely stay again
sharon, 1-night trip

10/10 Exceptional

Clean and comfortable bed x great service in restaurant x plenty of choice for breakfast
Carol, 2-night trip

10/10 Exceptional

Everything was great
Emily, 1-night trip

8/10 Very good

Nice hotel, nice layout. Good food.
Kim, 1-night trip

10/10 Exceptional

Beautiful room with a gorgeous view Hotel staff were very friendly. Delicious breakfast too The spa and pool were a bonus to use on arrival and departure day. Will definitely be returning
Our view from our room
Julie, 1-night trip

10/10 Exceptional

Great hotel with excellent facilities and aoa
Jacqueline, 1-night trip

6/10 Good

Room was tired and in need of decorating. Staff were courteous and helpful. Spa was very dark, hot and noisy and there were no beds to sit on or leave towels.
Tracie, 2-night trip

10/10 Exceptional

Excellent spa facilities! Nice room and great food
Jacqueline, 1-night trip

10/10 Exceptional

I booked the suite room for my husbands birthday and it did not disappoint, the suite is absolutely gorgeous if it had a kitchen we'd have moved in :) Great place to stay, lovely surroundings, nice staff and tasty food. Perfect 👌
Caroline, 1-night trip

10/10 Exceptional

We will be back

Great staff at this facility we will defo be back. The food was great in the evening and we really enjoyed the spa facilities Minor point please fix the bathroom door stay in room 121 it's sharp n rusty but didn't affect our stay
mark, 1-night trip

10/10 Exceptional

Mum and I enjoyed the stay looking over the canel was breathtaking
ANGELA, 2-night trip

6/10 Good

Amazing SPA
Mark, 2-night trip

10/10 Exceptional

Spa was amazing, restaurant and food was amazing as well such a high quality. Lovely hotel.
Joanne, 1-night trip

10/10 Exceptional

Fantastic one night stay at Lion Quays, spa and pool facilities are excellent. We will definitely be returning!
1-night trip

10/10 Exceptional

Lovelyplace for a relaxing day night
emma, 1-night trip

2/10 Poor

It was hot and there was no air Conditioning. I nearly toasted Alice. One tiny fan. I cancelled .. romance wasn’t happening. The spa is in massive need of renovation- very poor.
Lindsay, 2-night trip

8/10 Very good

Thoroughly enjoyed our stay. Just a
Julie, 1-night trip

2/10 Poor

never again people banging on my door at 20 to 12 and it’s funny waking you up. Drunk and kept coming back numerous times
Lester, 1-night trip

8/10 Very good

Room looked tired and was in need of updating and shower floor needed a full re-grout. But the restaurant and bar area were lovely and the food was surprisingly good. Had to send my starter back, as despite declaring I was a coeliac 3 times, on booking, on entry to the restaurant and again on ordering, they still sent it out with normal bread on. Once highlighted though the staff were quick to send it back and it was re-made which was good. So often the offending item is simply removed, but I was happy they remade it. The staff were lovely too. And the food was surprisingly good. Yes the hotel is tired, we didn't use the spa so couldn't comment, but we had a lovely stay anyway.
View from our room
Wendy, 1-night trip

8/10 Very good

Good place to visit parts of the countryside.

Spa was very good room was well appointed with a lovely bathroom and plenty of space. Staff were friendly and professional. Good value for money.
Graham, 3-night trip

4/10 Fair

Okayish...

Bathroom run down and mouldy. Very unstable wifi. Greasy plates and cutlery. Very sticky dining tables.
James, 2-night trip

8/10 Very good

Really enjoyed my stay, all the staff were lovely and helpful. The food at the restaurant is lovely and a great breakfast.
Clare, 1-night trip

10/10 Exceptional

Lovely place to stay
Vejay, 2-night trip