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Casa Hotel Serena

3.0 star property
Hotel in Guadalupe

Choose dates to view prices

When visiting Guadalupe, Casa Hotel Serena is a great choice to consider.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Non-smoking
  • Laundry facilities
  • Free WiFi

Main amenities (6)

  • Housekeeping (on request)
  • Coffee shop/cafe
  • Coffee/tea in a common area
  • Snack bar/deli
  • Laundry service
  • Limited hour front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Triple Room, Mountain View

Comfort Triple Room, Mountain View | Free WiFi

Comfort Triple Room, Mountain View

Highlights

Private bathroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Comfort Quadruple Room, Park View

Comfort Quadruple Room, Park View | Free WiFi

Comfort Quadruple Room, Park View

Highlights

Separate dining area
Private bathroom
  • Park view
  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Bed

View all photos for Comfort Double Room, City View

Comfort Double Room, City View | Free WiFi

Comfort Double Room, City View

Highlights

Private bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

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Property grounds
Casa Rayma Hotel Boutique
  • Pool
  • Spa
  • Free parking
  • Free WiFi
10.0 out of 10, Exceptional, 2 reviews
Casa Rayma Hotel Boutique
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About the neighborhood

Map
clle 5 a 3-07, Guadalupe, Santander, 683057

Restaurants

  • ‪Restaurante El Taita - ‬3 min drive
  • ‪Omar Parilla - ‬2 min walk
  • ‪Bonanza Hostal - Restaurante - ‬2 min walk

About this property

Casa Hotel Serena

When visiting Guadalupe, Casa Hotel Serena is a great choice to consider.

At a glance

DONE

Hotel size

    • 3 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 6:30 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed (2 total)
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Onsite garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services

Accessibility

  • Wheelchair-accessible public washroom
  • Wheelchair-accessible lounge

Room amenities

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

More

  • Housekeeping on request

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Late check-in between 10:00 PM and midnight can be arranged for an extra charge

Renovations and closures

This property is closed from October 30 2025 to February 1 2026 (dates subject to change).

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pet deposit: COP 40000 per stay

Policies

This property accepts cash.
Property Registration Number 211714

Frequently asked questions

Is Casa Hotel Serena currently open?

This property is closed from October 30 2025 to February 1 2026 (dates subject to change).

Are pets allowed at Casa Hotel Serena?

Yes, pets are welcome, with a limit of 2 total. A deposit of COP 40000 per stay is required. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What are the check-in and check-out times at Casa Hotel Serena?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 11:30 AM.

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Casa Hotel Serena Reviews

Reviews

8.8

Excellent

47 external reviews