Nestled close to Reina Victoria Lift and Mirador Paseo Gervasoni, Fauna Hotel offers a tranquil retreat. Treat yourself to a rejuvenating massage at the on-site spa or enjoy international cuisine for lunch and dinner. With in-room WiFi, dry cleaning services, and multilingual staff ready to help with any inquiry.
Placing you just steps from Reina Victoria Lift, Fauna Hotel features a ski shuttle. Guests can indulge in massages at the spa, and international cuisine is served at Fauna, which is open for lunch and dinner. Other highlights at this Victorian hotel include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff. Public transportation is just a short walk: Puerto Station is 9 minutes and Bellavista Station is 11 minutes.
At a glance
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Hotel size
16 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 12:30 AM
Contactless check-in available
Express check-out available
Late check-in subject to availability
Minimum check-in age: 15
Check-out time is noon
Contactless check-out available
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Special check-in instructions
This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
No onsite parking
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Transfers
Airport shuttle (available 24 hours)*
Cruise terminal shuttle*
Ferry terminal shuttle*
DONE
Offsite
Area shuttle*
Beach shuttle*
Ski shuttle*
Shopping center shuttle*
Casino shuttle*
Theme park shuttle*
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Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
What to do
Beach shuttle (surcharge)
Beach nearby
Bicycle rentals nearby
Ecotours nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Beach shuttle (surcharge)
Facilities
1 building/tower
Built in 1870
Safe-deposit box at front desk
Garden
Terrace
Full-service spa
Victorian architecture
Accessibility
Wheelchair-accessible path of travel
Ski
Ski shuttle (surcharge)
Room amenities
Home comfort
Heating
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Dining
Fauna - This restaurant specializes in international cuisine and serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
Optional extras
Airport shuttle service is offered for an extra charge of CLP 80000 per vehicle (one way)
Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge
Area shuttle service to the beach, casino, shopping center, ski area, and theme park is offered for an extra charge
Children & extra beds
Rollaway beds are available for CLP 30.0 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Fauna Hotel
Fauna Hotel Valparaiso
Fauna Valparaiso
Hotel Fauna
Fauna Hotel Hotel
Fauna Hotel Valparaiso
Fauna Hotel Hotel Valparaiso
Frequently asked questions
Does Fauna Hotel offer free cancellation for a full refund?
Yes, Fauna Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Fauna Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Fauna Hotel?
Sorry, there's no onsite parking at Fauna Hotel.
Is airport shuttle service offered by Fauna Hotel?
Yes, an airport shuttle is available. The charge is CLP 80000 per vehicle one way.
What are the check-in and check-out times at Fauna Hotel?
Check-in start time: 2 PM; Check-in end time: 12:30 AM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Fauna Hotel?
No, this hotel doesn't have a casino, but Vina del Mar Casino (11-min drive) is nearby.
What is there to do at Fauna Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours and segway rentals. Indulge in a treatment at the spa and make the most of other amenities like a garden.
Are there restaurants at or near Fauna Hotel?
Yes, Fauna offers international cuisine.
What's the area around Fauna Hotel like?
Fauna Hotel is a short 9-minute walk from Puerto Station and 5 minutes' walk from Casa Mirador de Lukas.
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Reviews
Fauna Hotel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.2
Location
9.2
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was excellent, delicious, and served with good views. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
View
Restaurant
Room
Location
Breakfast
Luggage
Design
Food
Elevator
Reviews
Verified
10/10 Exceptional
Feb 1, 2026
Beautiful historic building nicely restored. Great view and terrace.
Brian
Brian, 1-night trip
Verified
10/10 Exceptional
Feb 12, 2026
Clean room, nice service. Just to be there it's an experience itself
Daniela Patricia
Daniela Patricia, 1-night trip
Verified
8/10 Very good
Sep 27, 2025
Great location. Lovely views. Nice bathroon. Super breakfast.
Clare
Clare, 2-night trip
Verified
6/10 Good
Jan 14, 2026
Steve is friendly. Location was great for New Year’s. Unfortunately our car was broken into with an (no exaggeration) 3 minutes of parking the car just to check in. The hotel and staff offered a secure parking location for $50,000 Chilean Peso’s off site but not before back note from
Gregory
Gregory, 1-night trip
Verified
10/10 Exceptional
May 30, 2024
Great service great hotel great location
Keith
Keith, 3-night trip
Verified
10/10 Exceptional
Jul 29, 2025
Lovely stay at a unique hotel. The staff was fantastic and very helpful.
The restaurant had a variety of options and the food and drinks were delicious.
The view of Valparaiso from the room and restaurant was great.
Melissa
Melissa, 3-night trip
Verified
10/10 Exceptional
Feb 18, 2025
Very funky hotel with charming atmosphere and interesting furnishings. The location was outstanding. Staff were super friendly.
Ronald Archie
Ronald Archie, 1-night trip
Verified
10/10 Exceptional
Sep 6, 2024
Nice stay at Fauna Hotel.
Nice hotel. Great location. Amazing views from restaurant/cafe terrace.
Steven
Steven, 3-night trip
Verified
10/10 Exceptional
Dec 18, 2024
My favorite place to stay when visiting Old Valparaiso. The hotel is well located and staff is friendly. Rooms are simple but comfy and quiet. And the restaurant is a great place to chill and enjoy the view.
Sylvain
Sylvain, 2-night trip
Verified
10/10 Exceptional
May 14, 2025
Very clean and comfort
Jose
Jose, 1-night trip
Verified
10/10 Exceptional
Apr 17, 2025
Such a cool place to stay - our dining experience outdoor at the rooftop was like no other - full moon - splendid views - the best food! Excellent!
Pascale
Pascale, 1-night trip
Verified
10/10 Exceptional
Jan 19, 2025
They staff are really nice. Recommend a tattoo shop close to the hotel. Amazing view too
Alex
Alex, 1-night trip
Verified
8/10 Very good
Sep 11, 2025
The Fauna is in a great location with a nice rooftop restaurant. The room is pretty basic but comfortable and with everything you need. The hotel details say there is laundry but there isn't. Luckily, there is a great laundry service nearby that does same day service.
Kristen
Kristen, 2-night trip
Verified
10/10 Exceptional
Mar 14, 2024
Charming rooms. The staff were outstanding and the view from the rooftop restaurant is fabulous.
Suzanne
Suzanne, 1-night trip
Verified
10/10 Exceptional
Jan 22, 2025
Business
Beautiful hotel. Great service. Restaurant (with view) is great. Neighborhood is wonderful.
Lia
Lia, 3-night trip
Verified
10/10 Exceptional
Apr 30, 2024
Loved the neighborhood and the view from the restaurant on the outdoor patio is amazing! Convenient location if you are taking a cruise. The hotel offers a shuttle. Only downfall is the hotel is hard to find. It’s situated down a path where no cars can go. You will need to walk a bit, and go down some stairs to get to the property.
Maria
Maria, 1-night trip
Verified
6/10 Good
Mar 15, 2024
Nice boutique hotel.
The hotel staff were very nice and helpful. The hotel was located in a lane way not accessible to cars. We had to drag our luggage down the lane and steps to get to the hotel which was on top of a hill. The hotel room had no air conditioning and no closets. It was quaint. The restaurant was great. Lovely views and the food was delicious. The breakfast was very good and healthy. The service was very good.
margaret
margaret, 3-night trip
Verified
10/10 Exceptional
May 15, 2024
Great location and very safe
The hotel can not be reached by car(Uber) as they have to stop as the end of the road it’s a pedestrian road, so you have to take your cases down the end of the road which was fine for us but if you are less mobile this hotel would not be good for you as it has no lift.
The benefits outweigh the positives , great views from rooftop bar and restaurant; very clean and staff friendly. I would suggest you use Uber , it’s easy and a lot cheaper than the hotel booking you a taxis to the cruise port.
Lorraine
Lorraine, 1-night trip
Verified
8/10 Very good
Oct 22, 2023
Fauna Hotel
Fauna Hotel is well located within few steps from Reina Victoria elevator. Staff is kind and helpful, they recommend activities and places to eat. Room was comfortable, nice good quality bed, bathroom has a good size too. We got a room with amazing sea view. Restaurant at the hotel has a very beautiful view too and good food for lunch.
Cons:
Breakfast is really fair and eggs are available upon request and are not well prepared, bread was awful. Very little offer and fruits not looking fresh either.
Our room with sea view was extremely noisy
maria
maria, 1-night trip
Verified
8/10 Very good
Feb 4, 2024
Good option for Valpo!
Simple but charming hotel. Stay here for the view, and tranquility… when the pigeons are not fighting outside 😁 I did not sleep well because of the birds and general noise (obviously completely out of hotel control) but also because the room was stuffy. If you open windows the noise becomes more prevalent, but without opening there is no airflow. Highly recommend the hotel put a floor fan in each room. Otherwise, very kind staff and cute restaurant upstairs.
Kacee
Kacee, 2-night trip
Verified
6/10 Good
Mar 4, 2024
On visit to Fauna Hotel, Valparaiso
Fauna Hotel is located at mid-hill level of Valparaiso and visit to historic buildings can be done in foot. The hotel also lies in restricted area where large vans are forbidden to enter. Passengers and luggages have to be dropped off the main road and there is a distance of 10 min walk to move between the hotel and drop off location. However, taxi and small vans can reach the hotel at closer range. But still there is a distance of about 30 metres to walk through.
However, the hotel staff and friendly and helpful. The room and toilet are clean and reasonbly spacious. Restaurant is located at upper floor and has good overlooking view of the city and serves dinner and breakfast. Breakfast food is good though choice is rather limited.
I reccommend the hotel for short stays of one or two days where visit to historical locations is the main purpose.
Hok Wan
Hok Wan, 1-night trip
Verified
6/10 Good
Dec 30, 2024
Could be great with a bit more effort and care
Great location and cool building. Reception could be a bit more helpful, possibly give some local tips like in other places, rather than just ‘hi’. The bathroom was a bit tired looking and the bed very squeaky. Unfortunately there was a plague of termites on our first evening. After an initial clean up that we did, we eventually had to get up on the night and get help from reception with bug spray (most helpful). We then needed to have the window closed and had to ask for a fan as there’s no a/c or way of ventilating the room without the window open. But it would have been better if reception had told us it was happening to make sure windows were shut and so on. We ended up with a room full of dead termites and shed wings which was pretty disgusting. Lastly, on check out the woman who took payment was extremely unfriendly, no smile, no ‘I hope you had a good stay, have a good day, thank you for staying with us’ which left a sour taste in the mouth. these things are so easy to remedy by just paying a bit more attention to details and making more of an effort.
Thomas
Thomas, 2-night trip
Verified
10/10 Exceptional
Dec 31, 2025
Loved this place, thanks for the daily 2 bottle of water. I'll really appreciated that. Thanks!
Rudik
Rudik, 2-night trip
Verified
10/10 Exceptional
Sep 30, 2025
Great location, unbeatable views, professional and friendly staff, including car service that picked me up at Santiago airport. Beautiful property respectful of historical structure combined with modern additions.
Laura
Laura, 2-night trip
Verified
10/10 Exceptional
Oct 13, 2025
Lovely location, very clean, superb staff. Great spaces to hang out in the hotel, only complaint was no tea / coffee making facilities