Centrally located near Marble Arch and Piccadilly Circus, Mermaid Suite Hotel offers a convenient retreat. Enjoy a meal at the on-site restaurant, connect to in-room WiFi, and store your luggage safely while exploring the nearby attractions. The helpful staff has left a lasting impression on previous guests.
Afternoon Tea at Caffe Concerto Oxford Street - 3 min walk
Spread Eagle - 1 min walk
About this property
Mermaid Suite Hotel
When you stay at Mermaid Suite Hotel, you'll be in a fantastic location, just a 5-minute walk from Oxford Street and Bond Street. Also, Oxford Circus and Baker Street are within just a 10-minute walk. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: Bond Street (Elizabeth Line) Station is 2 minutes and Bond Street Underground Station is 3 minutes.
Languages
Arabic, English, Hindi
At a glance
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Hotel size
32 rooms
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Arriving/Leaving
Check-in start time: 1 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18
Check-out time is 11 AM
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Special check-in instructions
The front desk is open daily from 9:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Services
Front desk (limited hours)
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Electric kettle
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Children & extra beds
Rollaway beds are available for GBP 50.0 per night
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mermaid Suite Hotel London
Mermaid Suite Hotel
Mermaid Suite London
Mermaid Suite
Mermaid Suite Hotel London, England
Mermaid Suite Hotel Hotel
Mermaid Suite Hotel London
Mermaid Suite Hotel Hotel London
Frequently asked questions
Does Mermaid Suite Hotel offer free cancellation for a full refund?
Yes, Mermaid Suite Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mermaid Suite Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Mermaid Suite Hotel?
Sorry, there's no onsite parking at Mermaid Suite Hotel.
What are the check-in and check-out times at Mermaid Suite Hotel?
Check-in start time: 1 PM; Check-in end time: 1:00 AM. Check-out time is 11 AM.
Are there restaurants at or near Mermaid Suite Hotel?
Yes, there's an onsite restaurant.
What's the area around Mermaid Suite Hotel like?
Mermaid Suite Hotel is a short 2-minute walk from Bond Street (Elizabeth Line) Station and 11 minutes' walk from Marble Arch. Travelers give top marks for the hotel's prime location.
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Mermaid Suite Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.6/10
Cleanliness
7.8/10
Staff & service
6.2/10
Amenities
6.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Bathroom
Bed
Flights
Elevator
Weather
Lobby
Restaurant
Reviews
6/10 Okay
Aug 6, 2025
It was nice and central to the places we wanted to visit
Diane
Diane, 3-night trip
10/10 Excellent
Jul 27, 2025
Easy access to stuff close by and walk. Room felt private and quiet.
William
William, 2-night trip
6/10 Okay
Aug 8, 2025
Small but clean and comfortable bed. They should consider removing those carpets. The room (1) was quite complicated to walk around due to the unnecessary door between the room and the small hall to the toiled and front door.
MIGUEL
MIGUEL, 3-night trip
6/10 Okay
Jun 27, 2025
The area on the property is ok
Kue
Kue, 3-night trip
10/10 Excellent
May 8, 2025
Very clean and so central
PAUL
PAUL, 2-night trip
8/10 Good
Apr 27, 2025
Really convenient and met our needs. Only complaint is that the beds were a bit hard but for a short stay it's perfect
Ruth
Ruth, 1-night trip
10/10 Excellent
May 6, 2025
Lovely receptionist, great room. All round great experience
Gillian
Gillian, 1-night trip
10/10 Excellent
May 8, 2025
So close to all the main shops Oxford st. Only downfall is stairs to reception even higher ones to your room very safe and private.
Robert
Robert, 2-night trip
4/10 Poor
Jun 17, 2025
Nice area and easy check in + helpful staff, however the property itself was not in good condition, especially the bathroom. The area was convenient, but too expensive for the quality.
Valeriya
Valeriya, 1-night trip
8/10 Good
May 22, 2025
Good location. Clean comfortable rooms. Too many old fashioned internal doors. Good power shower. Nice TV. Nice welcome from reception manager. Fine for overnight stay.
Philip
Philip, 1-night trip
8/10 Good
Jun 26, 2024
Was a lovely stay, would recommend it!
Verified traveler
1-night trip
10/10 Excellent
May 26, 2025
it slayed
Madeleine
Madeleine, 5-night trip
8/10 Good
Jan 6, 2025
Location is great only minutes away from Oxford Street
Paulette
Paulette, 1-night trip
10/10 Excellent
Apr 23, 2025
Close to where I wanted to be.
The only disappointment was that no one came in to the room after my first night and made the bed, tidied up and restocked the tea and coffee and milk sachets. Room was nice and the shower was really good.
A
A, 2-night trip
8/10 Good
May 20, 2025
London is good but no elevator.
Jennifer
Jennifer, 3-night trip
8/10 Good
Oct 31, 2024
Amazing location
Vicente
Vicente, 5-night trip
10/10 Excellent
Dec 19, 2024
Great price for a family of 4 in a great location. Very clean. Would definitely stay again.
Wendy
Wendy, 1-night trip
8/10 Good
Apr 14, 2025
I stayed one night before an event I was attending. It was convenient for
ann
ann, 1-night trip
8/10 Good
Mar 18, 2025
Good location and value
Good value, excellent location for tubes/buses/West End and shopping. I was three flights of stairs up - so not for the short-of-breath!
Chris
Chris, 1-night trip
10/10 Excellent
Feb 23, 2025
Excellent hotel for the value.
Lovely hotel. So central to the key trip attractors. It was a great base. Would certainly come back to the mermaid suits again.
Good, warm shower, comfortable beds, and lovely warm room. Amazing value for money too. Would recommend this hotel anyway, and will be back.
Helen
Helen, 1-night trip
8/10 Good
Mar 3, 2025
2 night business trip
good location, stayed for 2 nights, room was clean and comfy. Tea/coffee making facilites available, enough storage space.
I was located at top flights, quite a few stairs would be unsuitable if anyone had mobility issues, but overall a good place to stay